What to Do When Microsoft Word Files Won’t Open
How to recover your files and keep working
Updated on September 17, 2020
Occasionally, Windows files get damaged or corrupted. This makes it difficult to open these files in Microsoft Word. If this happens to you, the below guide can help you recover the files and continue working.
Instructions in this article apply to Word for Microsoft 365, Word 2019, Word 2016, Word 2013, Word 2010, and Word 2007.
How to Repair Microsoft Word File Associations
Windows file associations can change inadvertently. Follow these steps to fix the issue:
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Open Windows File Explorer, navigate to the folder that contains the file, then right-click the file.
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Select Open With.
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Select Microsoft Word from the list of options. The next time you select the file, it will open correctly.
How to Open a Damaged Word File
If your file is damaged, use the Open and Repair feature to recover it.
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Open Word, select File > Open > Browse, then navigate to the file location. Don’t open the file from the Recent section.
In Office 2013, select the location, then select Browse. In Office 2010, you don’t need to select Browse.
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Select the file you want, select the Open drop-down arrow, then choose Open and Repair.
How to Avoid File Corruption
Files typically become corrupted when a computer crashes or loses power. If this happens, open a previous version of the file if you’ve turned on the AutoRecover feature in the Word preferences.
File corruption also occurs when the file is stored on a USB device that’s disconnected while it’s open in Windows. If the device’s activity light is flashing, wait a few seconds after it quits blinking before removing it. If it doesn’t stop, go to the Windows taskbar and select the Safely Remove Hardware icon.
Additionally, in Microsoft 365, store files on OneDrive and use the AutoSave feature as an extra layer of protection.
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Our solutions work for Word, Excel, PowerPoint and Office 365
by Milan Stanojevic
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he… read more
Updated on October 31, 2022
- If your Microsoft Office files aren’t opening, you have the option to restore and repair them.
- Alternatively, you can get your Word, Excel of PowerPoint file to open using the Task Manager or entering Safe Mode.
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Windows 10 users have reported an issue regarding Microsoft Office versions 2010 and 2013, where products like Word, Excel, or PowerPoint will not open and return no error or prompt.
In the reports submitted by Windows 10 users, Microsoft’s Office suite worked fine for a period of time, and for no apparent reason, the shortcuts of the different Office components stopped launching the program.
Microsoft Office didn’t return any error or give any prompt when this issue presented itself. But, by following the steps below, let’s hope that you will be able to solve your problems.
Why is my Office 365 not opening?
Sometimes the applications might encounter bugs, and this can result in We’re getting things ready Office error while trying to run certain apps.
Few users reported that MS Office shortcuts are missing from the Start Menu thus making them unable to run any of these apps.
Issues with your Microsoft account can also lead to various problems, one of them being There are problems with your account Office error.
How do I fix Microsoft Office not opening?
- Why is my Office 365 not opening?
- How do I fix Microsoft Office not opening?
- 1. Use Task Manager
- 2. Go to the source
- 3. Use Safe Mode
- 4. Use a Microsoft Office alternative
- 5. Repair or Reinstall
- 6. Install Windows updates
- 7. Uninstall Windows updates
- 8. Disable Add-Ins
- 9. Make sure Office is activated
- 10. Remove Word Registry Keys
- 11. Remove old printer drivers
1. Use Task Manager
If you’ve tried to open Microsoft Office Word (for example) from your Windows 10 computer or laptop and it didn’t do anything, try opening the Task Manager.
Press Ctrl + Shift + Esc or right-click on the Taskbar and select Task Manager and take a look either through the opened apps or under the Details tab, where you will find it as WINWORD.EXE.
If you see the process there, this means that Windows 10 thinks the program is open and will not do anything about it. In this case, try to create a new document and right-click it, and select Edit.
In some cases, this method has proven useful and might help you in a tight spot.
2. Go to the source
If your Microsoft Office shortcuts don’t do anything when you try to launch them, then there might be an issue of communication between the shortcut itself and the actual executable it should open.
Depending on what Office version you’ve installed, you should find them in one of these locations:
- C:Program FilesMicrosoft OfficeOffice14
- C:Program Files (x86)Microsoft OfficeOffice14
Try launching the tool you need from here, if it works, then your shortcut was to blame. Create a new shortcut for the Office components you use and replace the faulty ones.
3. Use Safe Mode
Starting an Office product in Safe Mode is pretty simple, as it was in previous Windows versions.
Just open the Run utility (Windows key + R) and type in the name of the product you want to follow by /safe.
For example, if you wish to open Microsoft Excel in Safe Mode, type in excel /safe.
4. Use a Microsoft Office alternative
In case you need to sidestep this Office issue, it might be useful for you to consider another document management suite.
WPS Office Suite is a legitimate alternative for Microsoft Office due to the effective management of documents across multiple devices. You can thus edit and manage your files on Windows, macOS, Linux, Android, or iOS.
There are enough Office apps on the market capable to provide extra value. Hence, this alternative provides Writer, Spreadsheet, or Presentation document tools.
Plus, it supports 47 file formats and it’s available in many languages out there.
⇒ Get WPS Office
5. Repair or Reinstall
1. Press the Windows key and type apps in the search box, then click the Apps & features result.
2. Here, type office inside the search bar, then click the Microsoft Office result.
Some PC issues are hard to tackle, especially when it comes to missing or corrupted system files and repositories of your Windows.
Be sure to use a dedicated tool, such as Fortect, which will scan and replace your broken files with their fresh versions from its repository.
3. Click on Advanced options.
4. Scroll down, then click the Repair button. By using this option, your app’s data won’t be deleted, but the app’s files will be checked for any damage or corruption.
5. Alternatively, you can use the Reset button in case repairing the app didn’t work. In this case, your app data will be lost as well.
The built-in Reset option for Microsoft Office will uninstall and reinstall the application, thus fixing the Microsoft Office not opening issue.
You can choose to fully reset the app or merely repair it, thus preserving your app data for later use. Choose the appropriate option according to your needs.
6. Install Windows updates
Microsoft regularly releases updates for Microsoft Office (and other in-house features and programs) through Windows Update.
So, if your current version of Office is disrupted in some way, there’s a chance a new update will fix it. And it doesn’t necessarily need to be an Office update.
Maybe some other features installed on your computer are interfering with Office, preventing you from accessing it. In both cases, installing fresh updates can resolve the problem.
To install the latest updates on your computer, simply go to Settings > Update & Security, and check for updates.
If you’re having issues opening the Setting app, take a look at this article to solve the issue.
7. Uninstall Windows updates
- Go to Settings. Now, go to Updates & Security, followed by Windows Update.
- Go to Update history > Uninstall updates.
- Now, find the latest Office update installed on your computer (you can sort updates by date), right-click it, and go to Uninstall.
- Restart your computer.
Now, let’s do the total opposite of the previous solution. If the problem started to manifest after you’ve updated your Office suite, then you can easily uninstall the latest updates and see if this fixes your problem.
8. Disable Add-Ins
- Open the troublesome app.
- Go to File > Options.
- Click Add-Ins, and then disable all add-ins.
- Restart the program, and run it without any add-ins enabled.
Sometimes, damaged add-ins may block your Word/Excel/PowerPoint from opening any document.
Since you can’t know for sure which add-in causes the problem, we recommend uninstalling all of them and then installing one by one again.
- FIX: Microsoft Publisher won’t open on Windows 10
- The file couldn’t open in Protected View [Excel, Word]
- Outlook keeps asking for your password? Here’s the fix
That way, you’ll be able to find out which one causes problems. The task is time-consuming, but you don’t really have too many choices.
9. Make sure Office is activated
If your copy of Microsoft Office Suite is not genuine, you won’t be able to open any Office app. Technically, you’ll be able to open any program normally, but you can’t do anything with it.
You can’t create new documents, or open and edit existing documents. It’s just an empty shell. So, make sure your Office is properly activated, and try to run in once again.
10. Remove Word Registry Keys
- Go to Search, type regedit, and open Registry Editor.
- Navigate to one of the following paths:
- Word 2002: HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0WordData
- Microsoft Word 2003: HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData
- Word 2007: HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData
- Word 2010: HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData
- Microsoft Word 2013: HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Word
- Word 2016: HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0Word
- Now, just click on the Data key, and delete it.
- Restart your computer.
If you specifically have problems with opening Word, we’ll try to delete some registry keys. Hopefully, the program will work after that.
11. Remove old printer drivers
And finally, some users have also reported that having old printer drivers installed on your Windows 10 PC prevents Microsoft Office from working. You have to remove your old printer drivers and install up-to-date ones.
Alternatively, you can use dedicated uninstaller software to automatically remove old printer drivers from your PC.
Third-party uninstaller software can scan your PC for any leftover files related to your specific app and permanently remove them.
After you finish removing your old drivers, check to see if the problem persists.
That’s about it. We certainly hope at least one of these solutions helped you resolve the problem with Microsoft Office.
Keep in mind that this problem mainly occurs with Microsoft Word. However, we’ve detailed solutions that apply to all Office programs, nevertheless:
- Microsoft Word not opening
- There are times when trying to open any Word document leads to the same result: you just cannot get passed the opening blue box.
- Word documents not opening
- Users often complain that double-clicking a Word document (.doc or .docx) is useless. They cannot open a Word file or the file icon is blank.
- Microsoft Office won’t open on Windows 10
- Even more, you may face the unfortunate situation of having Office completely unable to open. Apply the above solutions and confirm the one that’s successful in your case.
If you have any comments, questions, or suggestions, just let us know in the comments down below.
Still experiencing issues?
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Question
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Yesterday I revised an already-existing document. It was very apparent that the curser was very shakey, and I did not know what that meant, but my revision seemed to go well, and seemed to be saved. This was strange enough. Now the «message»
something like «microsoft office word is busy converting document «List of Chores»(document I revised). That was odd. Then when I tried to open other documents it would not allow me to. I just successfully (seemingly) completed
a very important legal letter — curser still «shaking» but worked, it saved, and shows up in my list of documents, but I cannot open it. I am very much concerned about this, as I have lots of important documents that I cannot even open.
Hoping it is something simple — PLEASE advise! NCmtngl
Answers
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This might be caused by a damaged document files, which can cause word to exhibit unusual behavior. Please first back up any other important documents and transfer to another computer with Word installed. And try to see if you can open them on the new computer.
Please try to troubleshoot damaged documents with the reference to this article: http://support.microsoft.com/kb/87856/en
On the old computer where you experience the issue, please try to repair Word 2010 from Control Panel, and try again.
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Wednesday, March 19, 2014 2:46 AM
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Read time 8 minutes
Imagine! You have put all your efforts and time into writing a great speech for an important event or a major meeting with the clients. But just a few minutes before the event, Microsoft Word shows you an error saying, “Word file won’t open.” Yes! This imaginary situation could easily become a reality for anyone, even you.
Microsoft Word continues to be the most used and reliable text processor developed by Microsoft way back in 1983 and includes various additional features like spell checkers, templates, layouts, and image formats. But it can also show an error ‘Word file won’t open.’ This error usually occurs when the user tries to open a Word document (initially created in an older version of the Word application) in the latest version. However, it could also take place due to corruption in the Word document.
Check the ‘Trust Center’ settings-
The Trust Centre settings of the Microsoft programs allow you to customize the privacy and security settings. With these settings, you can share the Word document with other users and even restrict some information. Disable the protected view settings; it can also resolve and open corrupt word DOC and DOCX files to fix the issue where the Word file would not open.
Change “Component Security” Settings
Sometimes Windows security levels prohibit users from opening the Word file. In such a situation, the user needs to set the “Component Security” settings to the default option.
Step 1- Go to the search box and type “dcomcnfg” and press the Enter key.
A new window will appear.
Step 2- Now select “Component Services” from the left pane.
Step 3- In the middle pane, go to the “Computers” and double-click over it to expand.
Step 4- Now go to the “My Computer” icon. Right-click over it and select “Properties.”
Step 5- Lastly, navigate to the “Default Properties” tab.
Step 6- Now, in the “Default Distributed Com Communication Properties,” set the “Default Authentication Level” to the Default option from the dropdown menu.
Step 7- Also set the “Impersonation level” from the to “Identify” from the Default impersonation level
Step 8- Finally, click the “Ok” button.
Utilize the ‘Open and Repair’ feature-
There is a chance that the Word file is damaged which is preventing it from opening in its usual way. But the ‘Open and Repair’ command in Word might be able to repair and recover the Word file. This feature can also Solved – A File Error has occurred in MS Word.
Convert Word file to a new format-
One of the reasons behind the issue ‘Word file won’t open’ could be the format of the document. The format could not be well compatible with a few elements of the Word file. In this case, converting the Word file to a different format could open prospects for the latest and additional features.
Change the Word file into a new format using this procedure-
Insert the document into a new one-
Any file can be inserted into a new Word document. The file that won’t open can be easily inserted into a new document, and it becomes part of it which can resolve the not opening issue. However, inserting a document leads to increasing the file size of the new Word document.
To insert the file, follow these steps-
Repair Word files using a professional approach-
If none of the methods help you to fix the ‘Word file won’t open issue, it can be concluded that the document has been severely corrupted. Repairing a corrupted file without losing any information is a critical task that needs a professional tool. Kernel for Word Repair is one such tool that can flawlessly complete the task in a jiffy. It has the ability to recover any Word file without any limitation of file size, number of files, and degree of corruption.
Follow these easy steps to repair the Word file-
Conclusion
Microsoft Word can work perfectly but suddenly display an error saying, “Word file won’t open.” However, certainly, there are methods to resolve this issue since it is a commonly used application for any type of work. There exist some ways within the Word application to fix the Word file won’t open error, including changing the Trust Center Settings, using the Open and Repair command and inserting the Word file into a new document. It can also be resolved by converting it into a new Word document format. But there is a high possibility that the Word file has gone completely corrupt. In such a situation, using a premium tool like this tool is recommended.
More Information
- How to Repair Virus Infected MS Word Files?
- How to Fix the “Document Template is not Valid” Error in MS Word?
- Fixed: “The file is Corrupted and Cannot be Opened in Word”
- 4 Methods to Recover MS Word Documents
Every Word file can be easily accessed by simply double-clicking on the file; or by using right-clicking and choosing the Open option. But on some occasions, if you cannot open a word document, the Word document might be due to issues with the Word File.
Table of Contents:
- Why isn’t my MS Word file not opening?
- Open Doc/Docx Files with Microsoft Word.
- Open MS Word Document in Protected View.
- Open and Repair the Word File.
- Repair MS Word File That Fails to Open.
However, if MS word is showing up an error while accessing the file there are other workarounds that help fix this issue. Continue reading the article to know more about the causes and their solutions.
Why isn’t my MS Word file not opening?
Your Word file won’t open because a default program hasn’t been assigned, or it’s corrupted. You can open and read the files without difficulty by setting a default program or restoring the damaged Word document.
Open Doc/Docx Files with Microsoft Word
You can set MS Word as the default app and open the doc file. Here is how you can do it
- Right-click on the doc/docx file and choose Open with
- Next, expand More app and choose Word
- Finally, check the Always use this app to open .docx file option and click OK
If you were unable to open the file, you should try opening the file in protected mode. Read the next section to know more.
Open MS Word Document in Protected View
The Protected View option will fix any technical issues and allow you to open and access the information on the word document.
- Launch the MS Word on your computer and create a blank document.
- Next, click on the File tab and select Open from the left column
- Click on Browse and locate the doc file to be opened
- Close the Word document and expand the dropdown next to the Open button
- Now, select Open in Protected View
- This time you will be able to open the document
- In case you need to write information into the document, click on Enable Editing.
If this doesn’t help you fix the document, repairing the word document is your only option
Open and Repair the Word File
Microsoft Word does give you the option to repair the corrupted docx file and access the documents. By repairing the file, any logical errors or corruption will be resolved. Here are the detailed steps to Repair a Word document that refuses to open.
- Launch the MS Word on your computer and create a blank document.
- Next, click on the File tab and select Open from the left column
- Click on Browse and locate the doc file to be opened
- Close the Word document and expand the dropdown next to the open button
- Select the Open and Repair option from the dropdown
- This will allow you to access the Word file and its information
The Repair and Open feature have certain limitations. It can only fix minor logical errors and corruption. If the word file is corrupted due to physical damage to the hard drive or any other major reasons, this method is not reliable. It can also damage the file even more and cause more corruption.
However, by using a dedicated Word repair tool you can fix the Word file safely without any trouble.
One of the safest and easiest ways to repair corrupt word files is by using Remo Repair Word Software. This tool helps you repair the Word document regardless of the extent of corruption. Tool repairs documents that are created on all versions of MS Word including the latest 2019, Word 2016, Word 2013, Word 2010, Word 2007, and Word for Office 365.
Download the free tool and follow the instructions given below to repair the Word document that cannot be opened.
Repair MS Word File That Fails to Open
Download and install the Remo Repair Word on your computer by clicking on the download button given above.
- Launch the software and click on Browse to select your corrupt .doc or .docx file.
- Next, hit the Repair button to repair the corrupted word file.
- After repairing the corrupted Word file.
- Finally, click on Save and browse for a location to save the repaired file.
How to fix Microsoft Word cannot open error?
To fix a Word document that cannot be accessed, follow the steps below:
- Start Microsoft Word.
- Go to File and select Options.
- Navigate to Trust Center and tap the button just below Trust Center Settings.
- Select Protected View.
- Uncheck everything before clicking the Ok button.
- Restart Microsoft Word and attempt to open the same document once again.
Conclusion:
To access a word document that won’t open you can try using the inbuilt Open and Repair option or use a reliable tool like Remo Repair Word Tool which can repair any word document regardless of the amount of corruption. The best part of the tool is the read-only mode so that your word data is safe and no further damage is caused. Let us know if this article helped you resolving the Word document issue.
One of your computerprograms can no longer be opened and no error message is displayed – it’s a common problem that leaves many users clueless. Many Windows 10 users previously reported that Microsoft Word won’t open in the 2013 or 2016 editions. But the problem can occur with other versions of the operating system or the word processing application. The causes are many and varied. So what do you do when Microsoft Word will not open? We’ll introduce you to four different solutions step by step.
Contents
- Possible reasons for why Word won’t open anymore
- Solution 1: test in safe mode if Word won’t start
- Step 1: open Run dialog box
- Step 2: open Word safe mode
- Step 3: open word in safe mode
- Step 4: deactivate add-ins
- Solution 2: Switch default printer if Word won’t open
- Step 1: open Windows settings
- Step 2: change default printer
- Step 3: start Word
- Step 4: update driver
- Solution 3: remove Word from the registry
- Step 1: open registry
- Step 2: delete Word registry key
- Solution 4: repair installation if Word won’t start
- Step 1: open app settings
- Step 2: modify “Microsoft 365” application
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Possible reasons for why Word won’t open anymore
Word won’t start, but you can’t figure out why? In fact, it can be very difficult to find the cause if the program does not display an error message. It is easier to check the most common errors and correct them if necessary. These include:
- Word add-ins: Add-ins are extensions and offer practical additional functions for the word processing program. If Word does not launch after you install an add-in, this is most likely the cause.
- Windows updates and upgrades: Have you recently switched up your operating system to Windows 10? Then problems that occurred during the upgrade or update might be the reason for why Word won’t open.
- Damaged installations and files: If you’ve newly installed Microsoft 365 and Word won’t open the installation itself is possibly damaged.
If you haven’t made any deliberate changes and the problem appears to be unfounded, try performing the following suggested solutions in the given order. In this way, you will gradually eliminate the causes and remedy them. Unless otherwise specified, the instructions apply to Windows 10 and Microsoft Word versions 2013 and 2016.
Solution 1: test in safe mode if Word won’t start
If Word does not open, check whether the problem occurs in Word safe mode. If the program works correctly in that mode, it is probably caused by add-ins not installed.
Note
Every Microsoft 365 program has its own safe mode. This shouldn’t be confused with the Windows operating system safe mode though.
Step 1: open Run dialog box
Press down the keys [Windows] + [R] at the same time to open the Run dialog box.
Step 2: open Word safe mode
Enter the text “Winword / Safe” and confirm by clicking on “OK”. Now, Word safe mode will start for versions 2016, 2013, and 2010.
Step 3: open word in safe mode
Now you can open Word as per usual. If Word can no longer be opened, activated add-ins are excluded as the cause of the error. In this case, skip the following steps and skip to solution number 2. If you can open the program in safe mode without any issues, then add-ins are probably the source of the problem. Accordingly, it will be necessary to either disable or uninstall them.
Step 4: deactivate add-ins
In the opened Word document, select the menu item “File” and then click on “Options”. Your Word options will now open. With the left mouse button click on the “Add-Ins” tab. Then select the “COM Add-Ins” option from the “Manage” drop-down menu and select the “Go” button to finish.
Deselect to deactivate all the add-ins by using your left mouse and confirm with “OK”.
Note
The dialog boxes are identical whether you’re using Word versions 2010, 2013, or 2016.
Solution 2: Switch default printer if Word won’t open
If Word does not open and the problem occurs in safe mode, checking your selected default printer is the next step. If Microsoft Word cannot access this printer, the application does not start. To resolve the problem, select a different default printer.
Step 1: open Windows settings
Open the Windows settings by pressing the [Windows] + [I] keys at the same time. Then select the “Devices” section and choose the “Printers & scanners” option.
Step 2: change default printer
Deactivate the option “Allows Windows to manage my default printer” by removing the check mark with the left mouse button. Then select the printer you want to set as your new default printer. Click on the “Manage” button to open the printer settings. Now, select “as default” to use your new printer as your default printer in the future.
For older Windows versions, you can find the printer settings under “Control Panel” > “Hardware and Sound” > “View Devices and Printers”. Then right-click the printer you want to use and select the “Set as default printer” option.
Step 3: start Word
Now, try restarting the program once more. If you can’t open Word, then you can try updating the printer driver.
Step 4: update driver
To update your printer driver, launch the “Device Manager” via the search field of your taskbar and select the appropriate search result. The Device Manager will now open. Expand the “Print queues” option by clicking on it with the left mouse button. Then right-click on your default printer to open the context menu and select the “Update driver” option.
A new window will now open. Select the option “Automatically check for updated driver software” and wait until the process is complete. Finally, verify that Word can start after the driver is updated. If you still can’t open Word, run solution 3.
Solution 3: remove Word from the registry
If it’s only Word that won’t start and all other Microsoft 365 programs work fine on your computer, then an error in the configuration may be the cause of the problem. Follow these steps to remove the Word registry key and resolve the error.
Step 1: open registry
Press the [Windows] + [R] keys simultaneously to open the Run dialog box. Enter “regedit” into the text window and confirm by clicking on “OK”.
Step 2: delete Word registry key
Then follow the path to the Microsoft Word version that’s installed on your computer:
- Word 2002: HKEY_CURRENT_USER > Software > Microsoft > Office > 10.0 > Word > Data
- Word 2003: HKEY_CURRENT_USER > Software > Microsoft > Office > 11.0 > Word > Data
- Word 2007: HKEY_CURRENT_USER > Software > Microsoft > Office > 12.0 > Word > Data
- Word 2010: HKEY_CURRENT_USER > Software > Microsoft > Office > 14.0 > Word > Data
- Word 2013: HKEY_CURRENT_USER > Software > Microsoft > Office > 15.0 > Word > Data
- Word 2016: HKEY_CURRENT_USER > Software > Microsoft > Office > 16.0 > Word > Data
Right-click on the “Data” entry and select “Delete” from the context menu. The next time you start Word it will automatically revert to the default settings in place of the previous settings.
Restart your computer and then try opening Microsoft Word once more. If Word still won’t open continue with the next solution below.
Solution 4: repair installation if Word won’t start
If the solutions suggested so far haven’t worked for you, it’s worth trying to repair the Office installation.
Step 1: open app settings
Press down the keys [Windows] + [X] at the same time and select the option “Apps & features” with the left side of your mouse.A field will now open displaying all apps that are installed on your computer.
Step 2: modify “Microsoft 365” application
Scroll down to the entry “Microsoft 365”. Select the app with the left side of your mouse and continue by clicking on the “Modify” button.
Note
In older versions of the Office package this entry is called “Microsoft Office 365”.
Next, select the option “Quick Repair” to repair your Office programs. Follow the instructions on the screen to complete the process. If Word won’t open after the repair, repeat the steps and select the option “Online Repair”.
Note
Depending on which Office version you’re using, the option “Change installation” may also be available.
If you’re using Windows 7, Vista, or 8 then the option to repair programs is hidden. To access it, open the system settings and select “Category”. Now click on “Programs” and then on “Deinstall programs”. Scroll down until you reach the “Microsoft 365” entry and select it with the right side of your mouse to click on “Modify”.
Tip
When working with Microsoft 365 make sure you’re always using the latest version of the Office programs and maximize value with up to five installations per user.
If there’s one application that’s used more often than just about any other, it’s probably Microsoft Word. In fact, there is probably a lot of very important corporate information tied up inside Word documents in your organization. Most of the time, Word documents load with little problem. But to recover information from a Word document that doesn’t open, follow these steps.
Why the doc might not open
In a networked environment, documents may fail to open due to permission problems or file sharing problems. Whether networked or stand-alone, documents may also fail to open because the data file itself is corrupted or because the file is being loaded from a damaged floppy disk.
The key to getting data out of Word documents that won’t load is to not panic. You should be able to retrieve at least portions of the document, if not the entire thing, if you take time to carefully identify what’s causing the problems and using these tricks to get around them.
Check networking issues
In a networked environment, Microsoft Word locks data files on a network preventing them from being edited by more than one person at a time. This prevents users from simultaneously making changes to a file, which can cause confusion and data loss.
If a user tries to open a file on a network and the file is locked, Word will display a dialog box informing the user that someone else is using the file. The user can either wait until the current user exits the file, or they can open a copy of the file to make changes on. The user can then save the changes in a different file.
Sometimes users don’t like to open identical files, and the person holding the file open may have gone home for the day. If users are extremely persistent about having access to a particular file, they can force the original user off the network, closing the file. Naturally, this will cause the original user to lose whatever changes were made to the file, so you should use this power carefully.
Other network problems that prevent a file from being opened can relate to the rights a user has on a particular share. Normally, this shouldn’t be a problem, especially if a user has previously opened the data file on the same share where the file was created. However, if directories have been copied from one server to another, or other permissions have been worked on either at the group or user level, things can get messed up to the point where the user can see the file but may not be able to access it properly. In this case, check the user’s permissions and share permissions to make sure nothing has changed.
Try another document or another workstation
If one Word document won’t open, it doesn’t necessarily mean there’s something wrong with that document. There might be something wrong with the workstation or the version of Word on the workstation. You can troubleshoot this problem two ways.
First, try opening other Word documents on the workstation. Naturally, if nothing opens on the workstation, you’ve got bigger issues to deal with than one little Word document.
If other files will open, then you can try opening the file on another workstation on your network. This will help make sure that the problem is with the Word document itself and not something peculiar on the workstation.
Try recovering the document within Word
If the files won’t open normally within Word, you still may be able to recover the data that the files contain. You’ll probably lose formatting, such as fonts, colors, graphics, and bullets, but you may be able to at least recover the text inside the document.
There are several ways to recover information contained in a data file from within Word. You can sometimes recover information in a Word document by inserting the file into another Word document. To do so, create a new Word file using the Normal.dot template by going to File | New | Blank Document. When the blank page appears, click Insert | File. When the Insert File dialog box opens, select the troublesome Word document and click OK. The file should appear in the new document. You can then save the file to a new file name and continue.
If this doesn’t work, you can try to open the file by using Word’s linking feature. You’ll start by creating a dummy Word document and then going to File | New | Blank Document. Type any text you want into the new document. Select the text and then click Edit | Copy.
Next, create another dummy Word document. In this new dummy document, click Edit | Paste Special. When the Paste Special window appears, click the Paste Link radio button and select Formatted Text. When you click OK, the information you copied from the first dummy document appears.
After that, click Edit | Links. This displays the Links window. Select the first link and click Change Source. When the Change Source window appears, select the troublesome Word document, click Open, and click OK. The document should appear in your second dummy Word document. Then, break the link by clicking Edit | Links | Break Link. Click Yes when Word asks you if you’re sure you want to break the link.
Another way you can recover documents inside of Word is to use Word’s text converter. Click File | Open. When the Open dialog box appears, select the troublesome Word document. But, instead of clicking OK, first select Recover Text From Any File from the Files Of Type drop-down list. This filter will import straight ASCII text from any file, including your damaged Word document. You will lose Word formatting, but you should at least be able to extract most of the text information from the file.
Try another word processor
If Word won’t recover the file properly, you may have luck using another word processor. Many word processors, such as WordPerfect and OpenOffice, have decent Word filters that may be able to open the file. As a matter of fact, it’s possible that a user created or modified the document using a non-Microsoft product in the first place; saving the file with a .doc extension that confused Word into thinking the file was native. If you don’t have access to a non-Microsoft word processor, you can always try to open the file with Notepad or WordPad.
These programs can be a quick way to get text out of a file. You’ll probably have to strip out odd formatting characters that the programs create from the formatting characters that Word uses. Save the file to an .rtf or .txt file, and then you should be able to open the file from inside of Word.
Try a sector editor
If you get truly desperate, you can always resort to a sector editor to recover the data in the file. Programs like WinHex can allow you to view and copy information directly from within the file. It can be a painstaking process, but if you can’t open an important file any other way, it can be your only choice. Just be careful when using sector editors, because they can also potentially damage system files or your hard drive, causing you to lose even more information.
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Содержание
- Поврежденные файлы
- Неверное расширение или связка с другой программой
- Расширение не зарегистрировано в системе
- Вопросы и ответы
Мы довольно много писали о том, как работать с документами в программе MS Word, а вот тему проблем при работе с ней не затрагивали практически ни разу. Одну из распространенных ошибок мы рассмотрим в этой статье, рассказав о том, что делать, если не открываются документы Ворд. Также, ниже мы рассмотрим причину, по которой эта ошибка может возникать.
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Итак, чтобы решить любую проблему, для начала необходимо узнать причину ее возникновения, чем мы и займемся. Ошибка при попытке открытия файла может быть связана со следующими проблемами:
Поврежденные файлы
Если файл поврежден, при попытке его открыть вы увидите соответствующее уведомление, а также предложение восстановить его. Естественно, на восстановление файла нужно согласиться. Проблема лишь в том, что никаких гарантий на корректное восстановление нет. К тому же, содержимое файла может быть восстановлено не полностью, а только частично.
Неверное расширение или связка с другой программой
Если расширение файла указано неверно или связано с другой программой, то система будет пытаться открыть его именно в той программе, с которой он ассоциируется. Следовательно, файл “Документ.txt” ОС будет пытаться открыть в “Блокноте”, стандартным расширением которого и является “txt”.
Однако, из-за того, что документ на самом деле является вордовским (DOC или DOCX), хоть и неправильно названным, после открытия в другой программе он будет отображаться некорректно (например, в том же “Блокноте”), а то и вовсе не будет открыт, так как его оригинальное расширение не поддерживается программой.
Примечание: Значок документа с неверно указанным расширением будет аналогичен таковому во всех файлах, совместимых с программой. Кроме этого, расширение может быть неизвестным системе, а то и вовсе отсутствовать. Следовательно, система не найдет подходящей программы для открытия, но предложит выбрать ее вручную, найти подходящую в интернете или магазине приложений.
Решение в данном случае только одно, а применимо оно лишь в том случае, если вы уверены, что документ, который не удается открыть, действительно является файлом MS Word в формате DOC или DOCX. Все, что можно и нужно сделать — переименовать файл, точнее, его расширение.
1. Кликните по файлу Ворд, который не удается открыть.
2. Кликнув правой мышкой, откройте контекстное меню и выберите “Переименовать”. Сделать это можно и простым нажатием клавиши F2 на выделенном файле.
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3. Удалите указанное расширение, оставив только имя файла и точку после него.
Примечание: Если расширение файла не отображается, а изменить вы можете только его имя, выполните следующие действия:
В любой папке откройте вкладку “Вид”; Нажмите там на кнопку “Параметры” и перейдите во вкладку “Вид”; Найдите в списке “Дополнительные параметры” пункт “Скрывать расширения для зарегистрированных типов файлов” и снимите с него галочку; Нажмите кнопку “Применить”. Закройте диалоговое окно “Параметры папок”, нажав “ОК”.
4. Введите после названия файла и точки “DOC” (если у вас на ПК установлен Word 2003) или “DOCX” (если у вас установлена более новая версия Word).
5. Подтвердите внесение изменений.
6. Расширение файла будет изменено, изменится также и его значок, который примет вид стандартного вордовского документа. Теперь документ можно будет открыть в Ворде.
Кроме того, файл с неверно указанным расширением можно открыть и через саму программу, при этом, менять расширение отнюдь не обязательно.
1. Откройте пустой (или любой другой) документ MS Word.
2. Нажмите кнопку “Файл”, расположенную на панели управления (ранее кнопка называлась “MS Office”).
3. Выберите пункт “Открыть”, а затем “Обзор”, чтобы открыть окно “Проводника” для поиска файла.
4. Перейдите в папку, содержащую файл, который вам не удается открыть, выберите его и нажмите “Открыть”.
- Совет: Если файл не отображается выберите параметр “Все файлы *.*”, расположенный в нижней части окна.
5. Файл будет открыт в новом окне программы.
Расширение не зарегистрировано в системе
Данная проблема возникает только на старых версиях Windows, которые из обычных пользователей сейчас вряд ли кто-то вообще использует. В числе таковых Windows NT 4.0, Windows 98, 2000, Millenium и Windows Vista. Решение проблемы с открытием файлов MS Word для всех этих версий ОС приблизительно одинаковое:
1. Откройте “Мой компьютер”.
2. Перейдите во вкладку “Сервис” (Windows 2000, Millenium) или “Вид” (98, NT) и откройте раздел “Параметры”.
3. Откройте вкладку “Тип файлов” и установите ассоциацию между форматами DOC и/или DOCX и программой Microsoft Office Word.
4. Расширения файлов Ворд будут зарегистрированы в системе, следовательно, документы будут нормально открываться в программе.
На этом все, теперь вы знаете, почему в Word возникает ошибка при попытке открытия файла и как ее можно устранить. Желаем вам больше не сталкиваться с трудностями и ошибками в работе этой программы.