Word for the ability to say no

When speaking English, many non-native speakers feel insecure about saying no to people. After all, you don’t want to sound rude. Fortunately, there are polite ways to say no and impolite ways to say no (we will focus on the former). In this guide, we are going to show you how to say no politely with more than 50 different examples!

Why is it so difficult to say no?

The inability to say no is more common than you may realize. Whether you want to keep your boss happy or avoid hurting a friend’s feelings, it can be hard to say no. However, saying no isn’t always a bad thing. In fact, many Yes/No Questions simply require information. Here are a few examples:

  • Question: Have you ever been to France? Answer: No, I’ve never been to France.
  • Question: Do you have to work tomorrow? Answer: No, I don’t have to work tomorrow.
  • Question: Were you born in September? Answer: No, I was not born in September.

In all of these situations, it’s pretty easy to say no! However, it becomes difficult to say no when people make requests or ask for your personal opinion. Let’s look at a few difficult examples:

  • Question: Do you want to go on a date with me? Answer: No, I don’t want to go on a date with you.
  • Question: Can you do me a favor? Answer: No, I can’t do you a favor.
  • Question: Do you like my cooking? Answer: No, I don’t like your cooking.

As you can see, answering honestly and directly can sound rude. This is why it is so difficult to say no at times! You don’t want to sound mean or hurt the other person’s feelings. As a result, you may feel like you need to lie just to be polite.

Fortunately, you don’t necessarily have to lie. There are plenty of polite ways to say no without sounding like a jerk. In fact, we have more than 50 polite ways to say no in English!

In part one of this guide, we will offer 10 tips for how to say no politely. In part two, we will provide you with an additional 50 examples of polite ways to say no in English. So, let’s get started!

1. Add Thank You To Your Answer

One of the easiest ways to say no politely is to add thank you. However, you have to keep in mind that this won’t work in every situation. It only works when someone offers you something that you can either accept or refuse. Here are a few examples:

  • Question: Do you want my help? Answer: No, thank you.
  • Question: Do you want a slice of cake? Answer: No, thank you.
  • Question: Can I give you a ride? Answer: No, thank you.

Adding thank you to your answer shows that you appreciate the offer, allowing you to say no without sounding rude.

2. Say No Without Saying No

Oftentimes, the best way to refuse an offer is to find another word to say no. This works especially well if you’re trying to figure out how to say no in business settings. Thankfully, saying no without saying no is easier than it sounds. How you word your answer will depend on the context and the question, so let’s look at a few examples:

  • Question: Can you help me write this report? Answer: Unfortunately, I can’t at the moment.
  • Question: Did my presentation go well? Answer: I think there was room for improvement in some areas.
  • Question: Do you want to have lunch with me? Answer: Sadly, I can’t right now.

As you can see, the word “no” doesn’t appear in any of the answers. However, it is implied and softened. Using words like sadly, unfortunately, and regrettably can also help you sound more polite.

3. Say Sorry

Apologizing is a great way to show that you feel bad for saying no. Additionally, it can function as another word to say no, which automatically softens your answer. However, like thank you, saying sorry only works when someone makes an offer that you can either accept or refuse. Here are a few examples:

  • Question: Can we talk? Answer: Sorry, I can’t right now.
  • Question: Do you want to see a movie? Answer: I’m sorry, but I can’t today.
  • Question: Do you have time to review my notes? Answer: Sorry, but I don’t.

So, if you’re worried about refusing someone’s offer, apologize first to avoid hurting their feelings!

4. Provide a Reason for Saying No

It’s easy to say “no, I can’t” or “No, thank you,” but doing this may lead to follow-up questions. People will often want to know why you’re refusing their offer. So, provide a reason for saying no. Here are a few examples:

  • Question: Can you watch my dog tomorrow? Answer: Actually, no. I have to work tomorrow.
  • Question: Do you have time to help me with something? Answer: Sorry, but I don’t. I’ve got a million errands to run today.
  • Question: Would you mind washing the dishes? Answer: I can’t. I have a huge project due tomorrow.

Providing a reason for saying no reduces the risk of follow-up questions. It also doesn’t make it seem like you’re saying no just to be mean. You actually have an excuse!

5. Lengthen Your Answer

Giving one-word answers is often seen as rude, regardless of what you say. It makes it seem like you’re disinterested in the other person or trying to cut the conversation short. So, if you need to say no, don’t just say no and move on. Try to lengthen your answer to sound friendlier. Here are a few examples:

  • Question: Do you think I deserve a promotion? Answer: I’m not sure. You do an amazing job, but there are a lot of great people trying to get the same promotion.
  • Question: Will you accompany me to the meeting? Answer: No, because I have to pick up a few things from my office first. But I’ll see you there!
  • Question: Should I ask my boss for a raise? Answer: No, but not because you don’t deserve it. The company is not doing very well right now, so your boss will probably say no anyway. I would just wait and ask for one at your next performance evaluation!

In the examples above, you can see that lengthening your answer gives you the opportunity to provide more details and add a friendly ending!

6. Emphasize Your Honesty

In many cases, your efforts to avoid saying no can do more harm than good. People might know that you’re avoiding telling the truth to spare their feelings. As you can imagine, the other person might be more hurt that you’re lying to them. Instead, just tell the truth and emphasize that you’re being completely honest. Here are a few examples:

  • Question: Do you like what I’m wearing? Answer: Honestly, I’m not a big fan of plaid.
  • Question: Is my writing good enough to get published? Answer: I want to be honest with you. I think you need to practice your craft more before getting published.
  • Question: Can I borrow your car? Answer: If I can be honest with you, I really don’t feel comfortable letting other people drive my car.

Sometimes, honesty really is the best policy!

7. Answer With a Question

When you need to say no, answering a question with a question can divert attention away from your answer. It may sound like you’re avoiding the question, but it’s simply one more way to say no implicitly. Here are a few examples:

  • Question: Are you worried about your presentation? Answer: Should I be worried about my presentation?
  • Question: Do you want to go see a movie? Answer: Do YOU want to go see a movie?
  • Question: Can you help me finish this sandwich? Answer: Do you think I need the extra calories?

This forces the other person to answer the question while also implying that you’re not interested in their offer!

8. Set Your Own Terms

When someone asks you to do something, you may just want to delay accepting. You might want to fulfill their request at a later date or in a different way. So, rather than just saying no, you can set your own terms. Here are a few examples:

  • Question: Do you want to go shopping tomorrow? Answer: Actually, I can’t tomorrow. Do you want to go this weekend instead?
  • Question: Can you help me with this? Answer: Not right now, but I can in a few hours.
  • Question: Would you help me review my application? Answer: I’ve got a headache. Let’s review it when I’m feeling better.

When someone is making a request or asking for a favor, it’s not impolite to make a counter-offer. This way you don’t have to say no at all!

9. Replace No With Maybe

Depending on the question, it may be hard to say no without sounding impolite. So, rather than giving a definitive answer to the question, soften your answer by leaving the door open to say yes. You’re not saying yes; you’re just saying that there’s a possibility that you could say yes. Here are a few examples:

  • Question: Can you give me a ride to the airport? Answer: Possibly. What time is your flight?
  • Question: Can you help me move into my new apartment? Answer: Maybe. When are you moving?
  • Question: Do you want to have dinner together? Answer: I’m not sure. I’m feeling a little under the weather today.

When you replace no with maybe (or a similar phrase), you usually need to request more information or provide a reason for saying maybe.

10. Use a Polite Tone

At the end of the day, your tone is just as important as the words you say. Being polite requires a tone that shows that you want to be friendly, even when you have to say no. It’s difficult to understand tone in text, but here are a few examples that allow you to sound extra friendly:

  • Question: Would you let me borrow your notes? Answer: No, but only because I didn’t take good notes! I’m a little embarrassed about it…
  • Question: Can you help me talk to my boss? Answer: Sorry, but I don’t think so. I’m not good in high-pressure situations!
  • Question: Should I wear this to my date? Answer: No! You should wear something that complements your eyes!

As you can see, even if you have to use the word “no,” you can do so with a friendly tone!

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  • How to Say ‘No’ in Different Languages

    Saying ‘no’ is difficult most times, but sometimes the need of the hour. This Buzzle article is a guide for you to learn how to say ‘no’ in different languages.

    «We should cultivate the ability to say no to activities for which we have no time, no talent, and which we have no interest or real concern. If we learn to say no to many things, then we will be able to say yes to the things that matter most.»

    ―Roy Blauss

    There is no doubt that we all must be in agreement to the above quote. But, the moment we are about to utter the word ‘no’ in the context of rejection or refusal, our heart starts pounding louder, just by the thought of what the person (who would probably be expecting a ‘yes’ for an answer) would think about us. Saying ‘no’ is very difficult compared to saying ‘yes’, because we fear that we may lose our friendship or relationship if the other party gets hurt by our refusal. But this kind of an attitude will someday backfire and land us in deep trouble, if we don’t gather up the courage to say ‘no’ (of course, not just for the sake of saying ‘no’). Not always does the word ‘no’ make people judge you as a person. If someone asks you, ‘do you have a brother?’, and if you do not have one, your answer ‘no’ is not going to add any other dimension to its meaning. So, relax! Irrespective of how people are going to perceive your ‘no’ as an answer, you should clear your mind of all inhibitions and be loyal to your own self, be it any part of the world you go to. Here’s how to say ‘no’ in different languages.

    NO in Various Languages

    Language No
    Afrikaans nee
    Albanian jo
    Arabic laa
    Armenian voch’
    Azerbaijani yox /jox
    Basque ez
    Belarusian nie
    Bengali
    Bosnian ne
    Bulgarian ne
    Catalan no
    Cebuano dili
    Chinese méiyǒu
    Croatian ne
    Czech ne
    Danish ingen
    Dutch geen
    English no
    Esperanto neniu
    Estonian ei
    Filipino hindi
    Finnish ei
    French non
    Galician non
    Georgian ar
    German keine
    Greek óchi
    Gujarati naa
    Haitian pa gen okenn
    Hausa babu
    Hebrew lo
    Hindi nahi
    Hmong tsis muaj
    Hungarian nincs
    Icelandic ekki
    Igbo ọ dịghị
    Indonesian tak ada
    Irish níl aon
    Italian no
    Japanese Īe
    Javanese ora
    Language No
    Kannada illa
    Khmer a-dtay
    Korean ani
    Lao bomi
    Latin non
    Latvian
    Lithuanian ne
    Macedonian ne
    Malagasy tsy
    Malay tidak
    Maltese ebda
    Maori kahore
    Marathi nāhī
    Mongolian ugui
    Nepali kunai
    Norwegian ikke
    Polish nie
    Persian nakheyr
    Punjabi naheen
    Portuguese não
    Russian net
    Romanian nu
    Slovak nie
    Serbian ne
    Somali no
    Slovenian no
    Swahili hakuna
    Spanish no
    Swedish ingen
    Tamil enta
    Telugu kaadu
    Thai mị̀
    Turkish hayır
    Ukrainian nemaye
    Urdu jee nahin
    Uzbek yo’q
    Vietnamese không
    Welsh dim
    Yiddish qyyn
    Yoruba ko si
    Zulu no

    Now you know how and when to use your ‘nos’ wisely.

    How to Say 'No' in Different Languages

    Saying ‘no’ is difficult most times, but sometimes the need of the hour. This Penlighten article is a guide for you to learn how to say ‘no’ in different languages.

    “We should cultivate the ability to say no to activities for which we have no time, no talent, and which we have no interest or real concern. If we learn to say no to many things, then we will be able to say yes to the things that matter most.”

    There is no doubt that we all must be in agreement to the above quote. But, the moment we are about to utter the word ‘no’ in the context of rejection or refusal, our heart starts pounding louder, just by the thought of what the person (who would probably be expecting a ‘yes’ for an answer) would think about us. Saying ‘no’ is very difficult compared to saying ‘yes’, because we fear that we may lose our friendship or relationship if the other party gets hurt by our refusal. But this kind of an attitude will someday backfire and land us in deep trouble, if we don’t gather up the courage to say ‘no’ (of course, not just for the sake of saying ‘no’). Not always does the word ‘no’ make people judge you as a person. If someone asks you, ‘do you have a brother?’, and if you do not have one, your answer ‘no’ is not going to add any other dimension to its meaning. So, relax! Irrespective of how people are going to perceive your ‘no’ as an answer, you should clear your mind of all inhibitions and be loyal to your own self, be it any part of the world you go to. Here’s how to say ‘no’ in different languages.

    NO in Various Languages

    Language No
    Afrikaans nee
    Albanian jo
    Arabic laa
    Armenian voch’
    Azerbaijani yox /jox
    Basque ez
    Belarusian nie
    Bengali
    Bosnian ne
    Bulgarian ne
    Catalan no
    Cebuano dili
    Chinese méiyǒu
    Croatian ne
    Czech ne
    Danish ingen
    Dutch geen
    English no
    Esperanto neniu
    Estonian ei
    Filipino hindi
    Finnish ei
    French non
    Galician non
    Georgian ar
    German keine
    Greek óchi
    Gujarati naa
    Haitian pa gen okenn
    Hausa babu
    Hebrew lo
    Hindi nahi
    Hmong tsis muaj
    Hungarian nincs
    Icelandic ekki
    Igbo ọ dịghị
    Indonesian tak ada
    Irish níl aon
    Italian no
    Japanese Īe
    Javanese ora
    Language No
    Kannada illa
    Khmer a-dtay
    Korean ani
    Lao bomi
    Latin non
    Latvian
    Lithuanian ne
    Macedonian ne
    Malagasy tsy
    Malay tidak
    Maltese ebda
    Maori kahore
    Marathi nāhī
    Mongolian ugui
    Nepali kunai
    Norwegian ikke
    Polish nie
    Persian nakheyr
    Punjabi naheen
    Portuguese não
    Russian net
    Romanian nu
    Slovak nie
    Serbian ne
    Somali no
    Slovenian no
    Swahili hakuna
    Spanish no
    Swedish ingen
    Tamil enta
    Telugu kaadu
    Thai mị̀
    Turkish hayır
    Ukrainian nemaye
    Urdu jee nahin
    Uzbek yo’q
    Vietnamese không
    Welsh dim
    Yiddish qyyn
    Yoruba ko si
    Zulu no

    Now you know how and when to use your ‘nos’ wisely.

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    Saying no can be really tough, especially if you feel like you’re a people pleaser. Maybe a friend is asking you for a favor, or a co-worker is asking you to cover their shift for the afternoon. How can you stand your ground politely without feeling guilty—or worse, feeling guilted into something? Don’t worry. We’ve put together plenty of tips and tricks to help you stand your ground in the future and say «no» in a nice way without being rude.

    1. Image titled Say No Step 1

      Refusing someone doesn’t have to be complicated or rude. In fact, experts suggest keeping your explanation short, sweet, and to the point. When you give a long, drawn-out explanation about why you can’t do something, the requester may keep prodding you. Give a short, brief, polite explanation instead.[1]

      • You might say, “Sorry, I’m busy that day” or “I’d love to help, but my schedule’s tied up at the moment.”
      • You could also say, “No, I’ve got a lot on my plate this weekend” or “Sorry, that doesn’t really interest me.”
      • It can be really hard to say no at first, especially if you’re worried about disappointing or upsetting the other person. Try to remind yourself that your time is just as valuable as theirs, and that no one is automatically entitled to your energy and free time.
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    1. Image titled Say No Step 2

      You can be assertive and polite at the same time. Choose firm, definitive words when you say no, so there’s no room for extra negotiation. With any luck, the requester will leave you alone and move onto someone else.[2]

      • If a co-worker asks you for help, you might say, “I’m sorry, I can’t help you at the moment. If I get any free time, I’ll be sure to let you know” or “I’ve worked double shifts for the past 3 days, and I don’t have the energy to cover for anyone right now.”
    1. Image titled Say No Step 3

      Some people don’t always take “no” for an answer. If your first refusal doesn’t get the message across, stand strong. Tell them again that you can’t meet their request, and that you aren’t going to change your mind. It’s okay to be a little pushy, especially if the requester isn’t backing down. Remember—you aren’t obligated to help, and you aren’t a bad person for saying no.[3]

      • If a pesky salesperson won’t get off your back, you might respond, “Like I said before, I’m not interested” or “I know that you don’t give up easily, but I’m not changing my mind on this.”
    2. Advertisement

    1. Image titled Say No Step 4

      Saying no doesn’t mean you’re rejecting the other person. Instead, explain politely that you just don’t have the time or energy to meet their request right now. Depending on the situation, you might offer to lend a hand later, or ask for a rain check on an invitation.[4]

      • If a friend invites you out to eat, you might say, “I’d love to have lunch, but I’m up to my ears in assignments right now. Could we do it some other time?”
      • You could also say, “I appreciate the offer, but I’m really busy.”
    1. Image titled Say No Step 5

      There’s no rule saying you have to answer right away. In many cases, a simple “Let me think about it” can buy you a little more time. If you don’t want to meet their request but don’t have an excuse lined up, this is the option for you.[5]

      • Asking for some extra time to think things over is perfectly fine, but try not to take too long. Let the other person know within a few days what your decision is.[6]
    2. Advertisement

    1. Image titled Say No Step 6

      Try to view their request in a positive light. The fact that they reached out means that they probably think you’re responsible and trustworthy, which is definitely a compliment. Instead of feeling annoyed or obligated, thank them for thinking of you, even if you aren’t able to help out.[7]

      • If some friends or co-workers invite you out for drinks, you might say, “I’m honored that you thought of me, but I’m swamped with work right now” or “Thanks so much for reaching out, but I’m really busy.»
      • If a charity representative calls you, you could say, “I really appreciate you thinking of me! I’d love to help, but my schedule is jam-packed.”
    1. Image titled Say No Step 7

      Your time is just as valuable as the requester’s. Don’t view excuses as cop-outs; in fact, this couldn’t be further from the truth. Even if you can’t help the requester, let them know why you can’t. Maybe your schedule is packed, or you just don’t have the energy. Whatever it is, let them know up front—it’s a lot easier to say no when you have an excuse backing you up![8]

      • If a friend asks you to help them set up some new furniture, you could say, “Sorry, I can’t help you. I have a dentist appointment that day” or “I’m meeting my sister for lunch this Saturday, so I won’t be around then.”
    2. Advertisement

    1. Image titled Say No Step 8

      Compromises are a nice middle ground for both you and the other person. If you would genuinely like to help out, offer to do part of the request instead. With a little negotiation, you might find a happy medium.[9]

      • For example, you might suggest a different timeline for the requester. You could say, “I’m busy for the next 2 weeks, but if you’re okay with waiting, I could get it done for you in 3.”
    1. Image titled Say No Step 9

      See if someone else can help out. Chances are, you aren’t the only person out there who can lend the requester a hand. After saying no, suggest someone else who might be able to help in the meantime.[10]

      • If your schedule is too busy to help a fellow co-worker, you could say, “I’m really busy this afternoon, but Kelly might be able to help you out.”
    2. Advertisement

    1. Image titled Say No Step 10

      Some people try to frame their questions so you can’t say no. This can be really frustrating, but it’s not the end of the world, either. A simple “Sorry, I’m not interested” or “No thanks” can go a long way in shutting these people down.[11]

      • For example, a persistent salesperson might ask, “Can I put you down for a $5 or $10 donation?” In this case, you might say, “Sorry, I’m not interested in donating right now.”
    1. Image titled Say No Step 11

      Saying no only gets easier over time. Look for easy, basic opportunities to say no in your daily routine. Maybe your co-worker offers to grab you coffee, or the clerk at a sandwich shop asks if you want tomatoes on your sandwich. Small, simple refusals can help you build your confidence as you work your way up to bigger conversations.[12]

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    Add New Question

    • Question

      Is it rude to say no?

      Rebecca Tenzer, MAT, MA, LCSW, CCTP, CGCS, CCATP, CCFP

      Rebecca Tenzer is the owner and head clinician at Astute Counseling Services, a private counseling practice in Chicago, Illinois. With over 18 years of clinical and educational experience in the field of mental health, Rebecca specializes in the treatment of depression, anxiety, panic, trauma, grief, interpersonal relationships using a combination of Cognitive Behavioral therapy, Psychodynamic therapy, and other evidence-based practices. Rebecca holds a Bachelor of Arts (BA) in Sociology and Anthropology from DePauw University, a Master in Teaching (MAT) from Dominican University, and a Master of Social Work (MSW) from the University of Chicago. Rebecca has served as a member of the AmeriCorps and is also a Professor of Psychology at the collegiate level. Rebecca is trained as a Cognitive Behavioral Therapist (CBT), a Certified Clinical Trauma Professional (CCTP), a Certified Grief Counseling Specialist (CGCS), a Clinical Anxiety Treatment Professional (CCATP), and a Certified Compassion Fatigue Professional (CCFP). Rebecca is also a member of the Cognitive Behavioral Therapy Society of America and The National Association of Social Workers.

      Rebecca Tenzer, MAT, MA, LCSW, CCTP, CGCS, CCATP, CCFP

      Communication Therapist

      Expert Answer

      Support wikiHow by
      unlocking this expert answer.

      It’s really important to have a voice and exercising your right to agree or disagree to things isn’t rude. You do not have to feel bad about telling people «no,» and you’re going to be much happier if you can learn to exercise that right.

    • Question

      What’s the best way to say no if I’m not trying to be mean?

      Rebecca Tenzer, MAT, MA, LCSW, CCTP, CGCS, CCATP, CCFP

      Rebecca Tenzer is the owner and head clinician at Astute Counseling Services, a private counseling practice in Chicago, Illinois. With over 18 years of clinical and educational experience in the field of mental health, Rebecca specializes in the treatment of depression, anxiety, panic, trauma, grief, interpersonal relationships using a combination of Cognitive Behavioral therapy, Psychodynamic therapy, and other evidence-based practices. Rebecca holds a Bachelor of Arts (BA) in Sociology and Anthropology from DePauw University, a Master in Teaching (MAT) from Dominican University, and a Master of Social Work (MSW) from the University of Chicago. Rebecca has served as a member of the AmeriCorps and is also a Professor of Psychology at the collegiate level. Rebecca is trained as a Cognitive Behavioral Therapist (CBT), a Certified Clinical Trauma Professional (CCTP), a Certified Grief Counseling Specialist (CGCS), a Clinical Anxiety Treatment Professional (CCATP), and a Certified Compassion Fatigue Professional (CCFP). Rebecca is also a member of the Cognitive Behavioral Therapy Society of America and The National Association of Social Workers.

      Rebecca Tenzer, MAT, MA, LCSW, CCTP, CGCS, CCATP, CCFP

      Communication Therapist

      Expert Answer

      Support wikiHow by
      unlocking this expert answer.

      Just use «I» statements to express how you feel. So, instead of saying, «Stop complaining about doing the dishes,» say something like, «I don’t feel respected when you keep asking me to do the dishes.» This is a good way to keep people from being attacked when you’re trying to say no.

    • Question

      Why is it so hard for me to say no?

      Rebecca Tenzer, MAT, MA, LCSW, CCTP, CGCS, CCATP, CCFP

      Rebecca Tenzer is the owner and head clinician at Astute Counseling Services, a private counseling practice in Chicago, Illinois. With over 18 years of clinical and educational experience in the field of mental health, Rebecca specializes in the treatment of depression, anxiety, panic, trauma, grief, interpersonal relationships using a combination of Cognitive Behavioral therapy, Psychodynamic therapy, and other evidence-based practices. Rebecca holds a Bachelor of Arts (BA) in Sociology and Anthropology from DePauw University, a Master in Teaching (MAT) from Dominican University, and a Master of Social Work (MSW) from the University of Chicago. Rebecca has served as a member of the AmeriCorps and is also a Professor of Psychology at the collegiate level. Rebecca is trained as a Cognitive Behavioral Therapist (CBT), a Certified Clinical Trauma Professional (CCTP), a Certified Grief Counseling Specialist (CGCS), a Clinical Anxiety Treatment Professional (CCATP), and a Certified Compassion Fatigue Professional (CCFP). Rebecca is also a member of the Cognitive Behavioral Therapy Society of America and The National Association of Social Workers.

      Rebecca Tenzer, MAT, MA, LCSW, CCTP, CGCS, CCATP, CCFP

      Communication Therapist

      Expert Answer

      Support wikiHow by
      unlocking this expert answer.

      Think about your feelings when you want to say «no,» but you don’t. What’s the underlying fear there? What’s the outcome that you’re trying to avoid? Once you can confront that underlying fear, you’ll have a much easier time speaking up.

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    Article SummaryX

    If you have a hard time saying no to people, remember that saying no is okay and you have every right to set boundaries for yourself. If someone asks you to do something that makes you uncomfortable or that you don’t have time for, you don’t need to make up an excuse. Instead, clearly and plainly say “no,” followed by a brief, succinct reason. For example, if someone asks you on a date and you aren’t interested, simply say, “No; I’m sorry but I’m not interested in you in that way.” Even though you might not want to hurt the person’s feelings, remember that you are not obligated to them and they should respect that. If someone asks for a favor that you can’t take on, try suggesting other ways you can help them. For example, if your friend asks you to help them move into a new apartment when you are busy, offer to help them later with other tasks, like breaking down boxes and organizing their kitchen. For more tips on saying no, like how to stand your ground when someone continues to pester you with a request, keep reading!

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    Thanks to all authors for creating a page that has been read 180,564 times.

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    Why is it so hard to say no?

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    N.O. No. Two simple letters. One simple word. 

    But why is it sometimes so difficult to say no?

    For many people, saying no is packed with guilt. Maybe you’re afraid of disappointing someone. Maybe you’re anxious to turn down your boss. Or maybe you’re a people pleaser. 

    No matter the reasons, learning how to say no is an important skill for your personal health and well-being. Our time and energy are precious resources that we should use wisely. And that means we can’t do everything.

    Let’s explore how to say no in different situations and why declining certain requests is sometimes better than saying yes.

    Why is it so hard to say no?

    For some adults, the inability to say no stems from childhood. From an early age, children are taught to be polite and forthcoming. If a parent or teacher asked a child to do something, saying no was interpreted as a form of backtalk. In some cases, refusing an adult meant punishment or negative reinforcement. 

    However, this can cause issues around communication and self-assertion. Being raised to believe that saying no is bad makes it difficult for children to communicate their preferences. For some people, this inability to speak up for themselves continues into adulthood.

    Another reason you may find it difficult to say no is if you doubt yourself. With imposter syndrome, you feel like you are not good enough to do the role that you are in.

    Because of these feelings, you avoid saying no to others. You are afraid they will think you are unable to perform your roles and responsibilities. It can also make it hard to say no to yourself. You constantly feel that you have to say yes to prove to yourself that you can actually do your job.

    coworkers-chatting-in-office-how-to-say-no

    There is also empathy and human nature to consider. We are social creatures that rely on human connection. Because of our need to belong, we are afraid to disappoint others or create conflict.

    In a study from the University of Waterloo, people were asked to carry out tasks that went against their ethics. Although they voiced their objections, half the subjects agreed to deface a library book. This was because saying no felt too difficult.

    This kind of behavior shows our inherent desire to avoid conflict and keep the peace. But is it possible that our need to be liked can do us more harm than good? 

    Let’s find out. 

    When you should say no

    If you struggle to say no, learning to identify signs of personal discomfort can help you know when to draw the line. 

    These five signs indicate you need to say no for your own good.

    1. If you feel uncomfortable

    Nobody knows your limits better than you do. If you are asked to do something that makes you feel uncomfortable, it could be a sign that you need to say no. Take a moment to do some mindful breathing and listen to your intuition.

    2. You feel guilty or obligated

    In a work situation, it can be particularly difficult to say no. Your job may require you to oblige when superiors delegate tasks to you. But that doesn’t mean your time and energy are less valuable than theirs. 

    Use your self-advocacy skills to step up and say no. Your decision should not be based on guilt or obligation. 

    3. When you’re overloaded

    If you are overloaded with work, say no to more tasks or projects. Wait until you’ve freed up some time and energy before you take on anything new.

    If you are always working long hours, say no to working on the weekend. COVID-19 has drastically increased the number of employees working from home. Research shows that remote employees work longer hours and face a bigger workload than before the pandemic hit.

    You may also feel especially overloaded around the holidays, as obligations from both family and work pile up. You likely need to wait until after the holiday season to take on anything new.

    Keep in mind that saying no to yourself is just as important as saying no to others. Putting pressure on yourself only adds to your stress and anxiety. Make sure to prioritize your mental health and physical health to avoid burnout.

    4. If the request crosses your personal boundaries

    When someone asks you to do something that crosses your boundaries, it is important to stop the process in its tracks and say no. Your boundaries are worth standing up for. 

    5. If you are only saying yes to please someone else

    While pleasing others is a natural incentive for performing tasks, it shouldn’t be the only reason you work hard. If pleasing someone else comes at the cost of your own happiness and well-being, it isn’t worth it. 

    Why it’s important to say no

    Let’s go through a couple of reasons why it’s so important to say no. 

    • Do less to deliver more. Focus on one thing at a time, and do it well. You can produce much higher quality work when your energy is directed into projects you enjoy.
    • Saying no can benefit your performance and career. Being assertive pays off. It gives you the freedom to pursue projects that are in alignment with your professional goals. And it keeps you on track with your future career plans.
    • It’s important for your mental well-being. Our mental fitness suffers when we bite off more than we can chew. To maintain mental clarity, you need to say no to tasks you know you can’t handle. 

    woman-reading-a-book-in-cafe-how-to-say-no

    • Prevent burnout. Burnout is becoming an increasingly big problem for modern-day employees. Working too hard for too long can cause a backlog of fatigue. This jeopardizes both mental and physical health.
    • Build and maintain strong and healthy relationships. Clear boundaries and mutual respect are both indicators of a healthy relationship. You can keep the relationships in your life strong by setting boundaries and respecting others.
    • Always saying yes can prevent you from achieving your personal goals. Even the most successful people know where their limitations lie. You can’t achieve your goals with minimal energy. Keep your dreams intact by taking care of your body and mind.
    • Be realistic about your capabilities. Sometimes, willingness is not the issue. You may not have the right skills and abilities for what is being asked of you at work. This alone is a valid reason to decline a request.
    • It’s an important part of self-care. Taking time to yourself allows for higher energy levels, more focus, and an improved state of mental health. Saying no to extra work when you know you need a break is a courageous act of self-care. 

    When it comes down to it, the reason saying no is so important is because it protects our best interests. 

    Whether it’s your physical health, mental health, or psychological health, saying no preserves your inner strength. It paves the way for holistic wellness. 

    10 different ways to say no

    In theory, most of us can grasp the concept of why saying no is so important. However, actually forming the words in real life can be scary and overwhelming.

    In moments like these, it can help to have some statements prepared that you can turn to for guidance. These 10 phrases can be used as substitutes for the simple “no” next time you find yourself backed into a corner. 

    1. Sadly, I have something else going on.
    2. I have another commitment.
    3. I wish I were able to.
    4. I’m afraid I can’t.
    5. I don’t have the bandwidth for that right now.
    6. I’m honored you asked me, but I simply can’t.
    7. Thanks for thinking of me. However, I’m not able to.
    8. I’m sorry, I’m not able to fit this in.
    9. Unfortunately, I already have plans. Maybe next time!
    10. No, thank you, but it sounds lovely.

    You do not necessarily owe someone an explanation about why you are saying no. In fact, sometimes, simply saying no and not going into further detail can help you to come across as calmer and more decisive.

    Helpful tips on how to say no

    Many of us could use a helping hand when it comes to being more assertive. Learning how to say no can be a lifelong journey, but everyone has to start somewhere. 

    • Practice saying no. Knowing when to say no takes time and practice. The more often you say no, the easier it will become. Practice assertiveness in all areas of your life until the habit is built into your lifestyle.
    • Communicate your decision clearly. The clearer you are about saying no to someone, the better they will respond. If you are notably unsure about your decision to decline, it could be harder for others to respect your decision. Aim for clarity and simplicity. 

    smiling-woman-talking-to-colleague-how-to-say-no

    • Express gratitude for being asked. If someone asks you to do something and you respond with a no, a little bit of gratitude might help soften the delivery. Expressing thanks for being offered a new task will show others you care about their position, too.
    • Take your time to make an informed decision. If you’re uncertain about whether you want to accept a new task, that’s okay. Take your time to consider the pros and cons, and then you can re-enter the conversation with a clear head.
    • Be assertive but respectful. Not everyone who asks you to do something is trying to take advantage of you. They may just be desperate for assistance. If you can’t accept their offer, be respectful in how you communicate with them.
    • Don’t beat around the bush. Providing long-winded explanations about why you can’t do something rarely makes things easier. Instead, opt for a short, simple, and straightforward approach to saying no.
    • Understand the power of influencing tactics. Influencing tactics are strategies used to engineer a specific outcome. By gaining a better understanding of how influence works (particularly in the workplace), you can become a stronger and more assertive employee.
    • Seek advice from others. Almost everyone can relate to the dilemma of people-pleasing. Ask your friends and family members if they have any tips. For professional advice, seek help from a mental health professional. They can give you expert guidance on how to say no the next time you feel put on the spot.

    How to decide when to say no

    Struggling to know if you should say no? It can help to have a mental list of questions to ask yourself when the right choice isn’t yet clear. There’s nothing wrong with taking some time to make the right decision.

    puzzled-man-at-desk-deciding-how-to-say-no

    The next time someone asks you to do something, and you’re not sure how to respond, use these questions as a template for gaining insight.

    • Do I have the time and energy to do this?
    • Will saying yes add value to my life?
    • What makes saying “no” important to me?
    • Is someone trying to bully or gaslight me?
    • Am I doing this just to please someone else?
    • Am I being used?
    • Does saying no to this mean I can say yes to something else more important?
    • Am I saying yes just because I am afraid of missing out?
    • Does something more important require my attention right now?
    • Do I need time to rest and recharge?
    •  What would need to change about this opportunity to make it a “yes”?

    Learn how to say no so that you can say yes to well-being

    We all need a little support sometimes. Especially when it comes to managing communication with others. But to be the healthiest, happiest version of yourself, you need to lay down boundaries.

    Whether you’re at home or at work, knowing how to say no is a skill you can benefit from for the rest of your life. Prioritizing your needs is one of the most loving things you can do for yourself. 

    If you need help learning how to say no, reach out to BetterUp. We help individuals realize their potential by building their skills, mindsets, and behaviors. Request a demo to learn more.

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    Published January 7, 2022

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