Word for small hotels

Hotel vocabulary / Hotel phrases/Hotel English vocabulary

Here is a list of hotel vocabulary and phrases:

The following vocabulary hotel are a variety of words used in hotel industry.

• Accommodation (uncountable)

A room or rooms in a house or hotel in which to live.

• Reservation (n)

An arrangement to make sure that something is kept for your use.

• Make a reservation

Reserve a room at a hotel, a table at a restaurant, etc. / To book a room, a table, a seat, etc.

• Book (v)

To arrange to have something that you want to use later. For example, to book a night or nights in a hotel.

• Reservations (= reservations department)

A department in a hotel which is in charge of bookings for rooms.

• Guest

A person staying at a hotel.

• A single room

A room for one person.

• A double room

A room for two people

• A single bed

A bed for one person

• A double bed

A bed big enough for two people.

• Adjoining rooms

Rooms that are next to each other or joined to each other.

• Lobby (lobbies)

A large room inside the entrance of a building. (Please wait for me in the hotel lobby).

• Check in: (verb)

Go to the front desk/reception in a hotel and tell the receptionist that you have arrived.

• Check-in (noun)

Guests registration

• Check out (verb)

To pay your bill and leave the hotel.

• Checkout (noun)

The time when you leave the hotel at the end of your stay.

• Reception / Front desk

The area in a hotel where visitors get help and information.

• Suggestion box

It is used for collecting slips of paper with customers’ opinions about the hotel’s services.

• baggage/ luggage (uncountable noun)

All the bags that you take with you when you travel.

• Luggage cart

A small vehicle with wheels that can be used for carrying luggage.

• Shutle Service

Transport service that is offered regulary between two places.

• Bed and breakfast (B and B/ B & B)

Overnight accommodation in a hotel with breakfast included in the price.

• Linen

Pilow cases, blankets, sheets, and tablecloths.

• Towel

A piece of absorbent cloth used for drying the body after swimming or having a shower.

• Vending machine

A coin-operated machine that dispenses small articles, such as snacks, drinks, cigarettes, etc.

• Parking pass

A piece of paper that the hotel guests display in the car window while in the hotel parking lot.

• Indoor pool

A swimming pool inside the hotel.

• Sauna

A period of time when you sit in a room (also called sauna) that has been heated to a very high temperature. Some saunas involve the use of steam. A good hotel has a swimming pool and a sauna.

• Airport transfer 

Airport transfer means free transportation from and to the airport.

• Currency exchange

 Currency exchange service is a service in which a currency (dollar, euro, etc.) can be converted into another one.

• Hotel school

A school or college where students study hotel managemenet.

• Hotel industry / hotel trade/ hotel business

The business of running hotels, hostels, motels, etc.

• Hotel group

A big company which owns a chain of hotels.

• Guidebook

A book for tourists. It explains what there is to sightsee in a place, where to stay, where to eat, how to travel around, etc. (The guidebook lists luxurious hotels by the beach.)

This hotel words list is not exhaustive. More hotel English vocabulary will be added to the list.

Hotel vocabulary: Hotel jobs/Hotel words list

Here is a list of hotel vocabulary related to hotel jobs (Hotel employees)

• Hotelkeeper (= hotelier)

A person who manages or owns a hotel.

• Hotel manager

A hotel manager manages all the hotel’s staff.

• Hotel inspector

A person who visits hotels to make sure they are respecting some regulations like hygiene, health and fire.

• Hotelman

A person that owns a hotel or works in a hotel.

• Accountant

A hotel accountant does the hotel’s finances.

• Marketing manager

Finds business for the hotel.

• Chambermaid

A chambermaid cleans guestrooms.

• Waiter

Serves guests in the restaurant.

• Bartender

A bartender serves guests in a bar.

• Porter

The porter carries guests’ bags to their rooms.

• Concierge

A concierge gives information and helps the guests.

• Masseur

A man who provides massage.

• Masseuse

A woman who massages.

• Deposit

Amount paid ahead of time to secure a reservation.

English vocabulary hotel reception

Hotel phrases/hotel booking vocabulary

At the hotel vocabulary: Useful hotel phrases and questions related to hotel services

The following phrases, sentences, and questions can be heard or used while making a reservation, at a hotel, or while leaving a hotel.

At the hotel vocabulary examples

Here are some useful hotel expressions and phrases that you may use or hear at a hotel.

Hotel expressions and hotel phrases you may hear in a hotel

• Do you have a reservation?
• Can I see your passport, please?
• Could I have your ID, please?
• Do you want a smoking or a non-smoking room?
• Would you prefer a room with a shower or a bath, sir?
• Would you rather a room with a shower or a bath, sir?
• Would you prefer a room or separate rooms, madam?
• Would you prefer to pay cash or by credit card, sir?
• Could you fill in this registration form and sign at the bottom where I have marked with a cross?
• We have put you on the fifth floor.
• Here is your key. It’s room 50, on the fifth floor.
• Please help yourself to a morning newspaper. It’s complimentary.
• Breakfast is served from 7 to 8.30 every morning.
• Do you need help with your bags?

Hotel expressions and hotel phrases you might use at a hotel or while booking a hotel room

• I’d like to make a reservation, please.
• I’d like a single room for the night, please.
• Can I get someone to help me with my luggage?
• What time do you stop serving breakfast?
• Could you put me through to the resevations?
• I’d like to check in.
• I’d like to check out.
• I have a reservation in the name of (Your name), two nights.
• Can I have a coffee…sent up to my room, please?
• Where is the lift, please?
• Do you have a laundry service? I have some clothes that need washing.
• Is there an airport transfer? When do they leave?
• What are your hotel facilities?
• Could you upgrade my room to one that has a view of the sea?
• Can I have a wake-up call in the morning?
• I’ll be waiting in the lobby, just in front of the reception desk.

Examples of guest complaints in hotel/ Hotel complaints examples (Hotel vocabulary and hotel phrases)

• I have a problem with your hotel service.
• I’m sorry, but my room hasn’t been cleaned.
• I’m sorry, but the towels and sheets are dirty.
• The sink in our room is broken.
• I’m sorry, but there’s an unpleasant smell in the bathroom.
• My room is too hot/cold.
• I’m sorry, but the air conditioner doesn’t work.
• I want to complain about the heater. It’s not working.
• My pillow is too high. Do you have another one?
• I can’t access the WIFI.
• I can hear too much noise in my room.
• I’m sorry to bother you, but the shower is not working.

At the hotel conversation

Other hotel facilities vocabulary /Hotel services vocabulary

Different types of hotels have a variety of facilities and amenities. The following are some examples:

• Free parking
• Swimming pool
• Indoor pool
• Front dest service
• Getting a booking in a restaurant
• Delivery of gifts
• Fitness centre/gym
• Playground
• Complimentary toiletries
• Game room
• Complimentary tea
• Complimentary coffee
• Hair dryer
• A luggage locker or a safety deposit box.
• Car rental
• Calling a taxi
• Satellite TV
• Refrigerator
• Laundry
• Minibar
• Balcony
• View of the city
• View over the sea
• Sauna
• 24-hour room service
• Shuttle bus
• Restroom

Types of hotels

Types of hotels	Meaning/Explanation
Luxury hotel (five-star hotel)	An extremely good hotel, with luxurious rooms and higher prices.
First-class hotel	A good hotel with comfortable rooms. A four-class hotel is a first-class hotel.
Motel	The word motel is a blend formed by joining the first part of the word ‘motor’ and the last part of the word ‘hotel’. A motel is a hotel for car drivers. It has special parking places next to the rooms.
Hostel	A building that provides rooms for students and other people who live away from home. In a hostel, travelers can eat and sleep.
Student hostel	Cheap lodging for students.
Youth hostel	A building where young people can stay the night cheaply. Students and young people usually look for cheap hostels.
Apartment hotel	A hotel in which there is a series of furnished rooms where all usual hotel services are provided
Resort hotel	A hotel in a resort that caters for holidaymakers rather than business visitors.
Coastal resort	A holiday town on the coast.
Health resort	A town where vacationers go to improve their health.
Sea resort	A holiday town near the seaside.
Ski resort	A town in the mountains where holidaymakers stay when they are on a skiing holiday.
Mountain resort	A holiday town in the mountains.

Luxury hotel (five-star hotel)

An extremely good hotel, with luxurious rooms and higher prices.

First-class hotel

A good hotel with comfortable rooms. A four-class hotel is a first-class hotel.

Motel

The word motel is a blend formed by joining the first part of the word ‘motor’ and the last part of the word ‘hotel’. A motel is a hotel for car drivers. It has special parking places next to the rooms.

Motels are usually found on main roads, and on the outskirts of towns. Large motels may have different facilities like swimming pools. However, motels are often used for single-night stays.

Hostel

A building that provides rooms for students and other people who live away from home. In a hostel, travelers can eat and sleep.

Student hostel

Cheap lodging for students.

Youth hostel

A building where young people can stay the night cheaply. Students and young people usually look for cheap hostels.

Apartment hotel

A hotel in which there is a series of furnished rooms where all usual hotel services are provided

You may also like these interesting articles on:

Learn English with Englishdotcom.

word
part of speech meaning example sentence adjoining rooms
noun two hotel rooms with a door in the centre If you want we can book your parents in an adjoining room. amenities
noun local facilities such as stores and restaurants We are located downtown, so we are close to all of the amenities. attractions
noun things for tourists to see and do The zoo is our city’s most popular attraction for kids. baggage
noun bags and suitcases packed with personal belongings If you need help with your baggage we have a cart you can use. Bed and Breakfast
noun a home that offers a place to stay and a place to eat I can book you into a beautiful Bed and Breakfast on the lake. bellboy
noun a staff member who helps guests with their luggage The bellboy will take your bags to your room for you. book
verb arrange to stay in a hotel I can book your family in for the weekend of the seventh. booked
adj full, no vacancies I’m afraid the hotel is booked tonight. brochures
noun small booklets that provide information on the local sites and attractions Feel free to take some brochures to your room to look at. check-in
verb go to the front desk to receive keys You can check-in anytime after four o’clock. check-out
noun return the keys and pay for the bill Please return your parking pass when you check-out. complimentary breakfast
noun free of charge All of our rooms have complimentary soap, shampoo, and coffee. cot, rollaway bed
noun a single bed on wheels that folds up If you need an extra bed, we have cots available. damage charge
noun money a guest owes for repairs to hotel property (when caused by violent or careless acts) We will have to add a damage charge for the hole you put in the wall. deposit
noun amount paid ahead of time to secure a reservation You will not receive your deposit back if you cancel. double bed
noun a bed large enough for two people They are a family of four, so give them a room with two double beds. floor
noun a level of the building The swimming pool is on the main floor. front desk, reception
noun the place where guests go to check in and out and to get information Towels are available at the front desk. guest
noun a person that is staying at the hotel Our washrooms are for guests only.

hostel
noun a very inexpensive place for backbackers and travelers on a budget In the hostel you probably won’t get your own room. hotel manager
noun person in charge at the hotel I’ll let you make your complaint to the hotel manager. housekeeping, maid noun staff members that clean the rooms and linen Put a sign on the door if you want housekeeping to come in and change the sheets on the bed. ice machine
noun a machine that automatically makes ice that guests can use to keep drinks cold There is an ice machine by the elevator on all of the even numbered floors. indoor pool
noun place for guests to swim inside the hotel The heated indoor pool is open until 10 pm. inn
noun another word for «hotel» There’s an inn on the other side of town that has a vacancy. Jacuzzi, hot tub, whirl pool
noun a small hot pool for relaxation Our honeymoon room has a personal hot tub. king-size bed
noun extra large bed A room with a king size bed costs an extra ten dollars a night. kitchenette
noun a small fridge and cooking area Your room has a kitchenette so you can prepare your own breakfasts and lunches. late charge
noun a fee for staying past the check-out time You will be charged a ten dollar late charge for checking out after 11 am. linen
noun sheets, blankets, pillow cases We will come in and change the linens while you are out of your room. lobby
noun large open area at the front of the hotel You can stand in the lobby and wait for your bus. luggage cart
noun a device on wheels that guests can push their luggage on Please return the luggage cart to the lobby when you are finished with it. maximum capacity
noun the most amount of people allowed The maximum capacity in the hot tub is ten people. motels
noun accommodations that are slightly cheaper than hotels Our motel is very clean and is close to the beach. noisy
adj loud The guests next to you have complained that you are being too noisy. parking pass
noun a piece of paper that guests display in the car window while in the hotel parking lot Display this parking pass in your window to show that you are a hotel guest. pay-per-view movie
noun extra charge for movies and special television features If you order a pay-per-view movie, the charge will appear on your bill. pillow case
noun the covering that goes over a pillow Room 201 doesn’t need their sheets changed, but they requested one new pillow case. queen size bed
noun bed with plenty of space for two people (bigger than a double) They have a queen size bed so the small child can easily fit in the middle. rate
noun cost of renting a room for a certain time period Our rates change depending on the season. reservation
noun a request to save a specific room for a future date They say they made a reservation but it doesn’t show on the computer. room service
noun delivery of food or other services requested by guests If you would like a bottle of wine, just call room service. sauna
noun a hot room for relaxation, filled with steam We don’t recommend bringing young children into the sauna. single bed
noun a bed for one person The economy priced room includes one single bed. sofa bed, pull-out couch
noun a bed built into a sofa or couch The room contains a sofa bed so the room actually sleeps five. towels
noun used to cover and dry the body after swimming or bathing You can get your swimming pool towels at the front desk. vacancy
noun
vacant
adj available rooms We only have one vacancy left, and it is for a single room. valet
noun staff that parks the guests’ vehicles If you leave your car keys with us, the valet will park your car underground. vending machine
noun a machine that distributes snacks and beverages when you insert coins The vending machine on the fifth floor has chocolate bars and chips. view
noun a window that offers a nice image for guests The room is more expensive because it has a spectacular view of the beach. wake up call
noun a morning phone call from the front desk, acts as an alarm clock What time would you like your wake up call? weight room, workout room, gym
noun a room that guests can use for exercise and fitness Our weight room has a stair climber and a stationary bicycle.

7 Little Words April 13, 2022

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Related Posts

Using English at a Hotel

Hotels vocabulary concerns all the useful words and phrases you might need when staying at hotels. Hotels and B&Bs have their own special vocabulary related to the type of accommodation and the services available.

When staying at a hotel where English is the main language, you will need to make yourself understood when checking in, checking out and asking for information.

Explore our list of hotels vocabulary and phrases related to staying in bed and breakfasts for when you are travelling. Whether you are staying in a hotel, bed and breakfast, hostel, motel or another type of accommodation, we hope our hotels vocabulary will be useful.

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General Hotels Vocabulary

Hotel – hotels can be small boutique establishments or large chains (e.g. Holiday Inn). Hotels usually have a restaurant and bar, so you can eat there at night

Bed and breakfast (also called b & b) – B&Bs are normally smaller and cheaper than hotels. They are usually independent establishments offering breakfast but no evening meal option

Hostel – In the UK, hostels are normally the cheapest option and these often offer dormitory style rooms with multiple bunk beds. Youth hostels are ideal for young people backpacking. In Europe, hostels are often more like B&Bs and have individual bedrooms and can be high quality

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Motel – Motels are traditionally hotels next to a road, such as a motorway. They are usually a cheaper option than a hotel.

Check in / Checking in – this is a verb and a noun and refers to arriving at the hotel, registering, paying any deposit and getting your keys

Check out / Checking out – this is a verb and a noun and refer to leaving the hotel, signing out, paying any outstanding bill and giving back your keys

Full board – hotel offering accommodation with all meals included

Half board – hotel offering accommodation with only one main meal per day

Star ratings – One/two/three/four/five star 1*, 2*, 3*/, 4*, 5* – Star ratings are indications of the quality of a hotel from the lowest (no stars) to the highest (5 stars). One star hotels are budget options with basic facilities, while 5 star hotels offer the highest level of service with all luxuries (or they are supposed to!)

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Single room – a bedroom with one single bed (for one person)

Double room / King room – a bedroom with a double bed or king-size bed (usually for two people)

Twin room, triple room – a bedroom with two single beds or three single beds (for two or three people)

Suite – a large bedroom with sitting room, table and more facilities

Floors: First/second/third/top floor, penthouse – the highest floor of a hotel is often called the penthouse. The best room in the hotel is usually the ‘penthouse suite’

Balcony, terrace – outdoor areas accessible from your hotel room

En suite – a private bathroom accessible from inside your bedroom

Bathrooms: Private bathroom, Shared bathroom, Shared facilities – a bathroom can be private (for your use only) or it can be shared with other guests

Mini bar – a small fridge in your hotel room containing drinks and snacks (it is often very expensive to eat/drink items from the mini bar)

Room service – a service in hotels where you can ring reception and ask them to bring food and drink to your room. There will often be a separate room service menu

Views: Sea view, city view, mountain view – the view from the windows of your room can look out over the sea, the city or the mountains (or if you are unlucky, perhaps a brick wall!)

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Hotel facilities can include:

• Internet access in all areas of the hotel
• Internet access in public areas only
• Wi-Fi
• Air conditioning
• Gym
• Sauna
• Beauty salon
• Hairdressing salon
• Restaurant
• Bar
• Lounge
• Breakfast room

Reception – the place where you check in /check out and ask any questions. This usually has a large desk and is always attended by a member of staff (a receptionist)

Bell boy – in some large and grand hotels this is the lift attendant

Porter – the person who carries your luggage / bags and shows you to your room

Concierge – the person who helps with various issues in a hotel, booking tickets and making reservations etc.

Other general hotel facilities:

Fire escape, wheelchair access, car park, lift / elevator (American)

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Useful Phrases for Hotels

Phrases you may want to say
Do you have any vacancies?	Do you have a curfew?
I have a reservation	What time do you serve breakfast?
I’d like to make a reservation/booking	Can I get room service?
I booked online	I’d like a single/double room, please
Do you have a lower rate for children?	Is breakfast included?
Does the room have air conditioning?	Could we have an extra bed in the room?
I’d like to check out	Is there anywhere we can leave our luggage?
Do you allow pets?	What time does the bar close?
Where are the lifts?	Does the hotel have any laundry facilities?

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Phrases you may hear
How long will you be staying for?	Could I take your credit card details, please?
What kind of room would you like?	What time will you be arriving?
Would you like an en suite room?	Do you need a smoking or non-smoking room?
Can I see your booking reference?	Could you fill in this registration form, please?
Would you like a wake up call?	Breakfast is from 7am until 9am
Check out is before 11am	Here is your room key
Enjoy your stay!	Your room is on the second floor

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Notices you may see
Lifts out of order	Please make up the room / Please clean the room / Room ready for service
Please do not disturb	Reception
Please wait here	Please wait to be seated/served
Out of service	Wet floor
Ring for assistance	Executive / Junior suite
No smoking	Fire exit
Lounge	Bar
Dining Room	Please ring the bell for service

Share your thoughts on hotels vocabulary

For more useful phrases for when you are travelling and staying away from home, please see our vocabulary for restaurants and pubs and also our page for travel and transport vocabulary.

Can you think of more useful hotels vocabulary?

Are there any phrases you have seen or heard when staying in a hotel that you found confusing?

Share your thoughts on hotels vocabulary in the comments!

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Many language learners and people who intend to work in the hotel industry often ask these important questions: what are the words associated with hotels? What are some hospitality words? How would you describe the hotel industry? What word is related to hotel and hotel terminology? What is the industry of hotels called? What are other names for hotel? and what are the 10 ways of classifying hotels?

As a whole, learning and understanding expressions and words associated with hotels are of primary importance to language learners who intend to work in the hotel and catering industry.

This post aims to provide useful and basic words and expressions used in the hotel industry. The main hotel words are defined in simple English that will help learners understand their meanings thoroughly.

13 Popular Types of Hotels: Hotels Names In English

In general, hotels can be classified depending upon their location, size, target market, price, and ownership. Here is a list of the main types of hotels:

1. Airport Hotel: The hotel is located near the airport for guests wishing to relax while waiting for the flight, which will include both overnight stays and hourly stays. Most of the hotel’s customers are employees of various airlines and airline passengers.
2. Commercial Hotel: It is usually located in the heart of the city, where most of the customers are business people or traders who will stay only 2-3 nights at a time.
3. Bed and Breakfast (B&B): is a type of small guesthouse where one gets a room with breakfast included in the price. Bed and breakfasts are usually private or family homes with fewer than 10 bedrooms. Also known as “guest accommodation”
4. Congress Hotel: This type of hotel has a large meeting room or event venue with state-of-the-art equipment and facilities, with banquet halls.
5. Health Spa: Hotel with medical care, fitness and other recreational services.
6. Holiday Village: Houses built in the form of small huts or bungalows but with several houses in the same area usually have rooms and cooking facilities ready.
7. Homestay: Accommodation at people’s private homes.
8. Hostel: a building providing rooms for students or for young people cheaply. This hotel is a simple, affordable accommodation that only offers room and breakfast services.
9. Motel: Hotel with parking and other services that is generally located on the side of highways or main roads. Motels usually offer comfortable rooms and sometimes have a small restaurant
10. Resort Hotel: It is usually located at a seaside, river, or mountain resort, with guests or customers coming for leisure and staying several days.
11. Self-Catering Hotel: This type of accommodation targets long stayers who prefer to cook their own meals. This type of hotel offers a small kitchen and kitchen amenities with the guest room.
12. Summer Hotel: A type of hotel that is open during the summer.
13. Suite Hotels: series of rooms in a hotel, suitable for a family, typically two bedrooms, sitting room plus bathroom.

15 Popular Types Of Hotel Rooms

1. Adjoining rooms: Two or more attached or adjoining bedrooms.
2. Bed-sitting room: Room for sitting during the day and sleeping at night.
3. Cabana: A type of shelter often found near beaches lakes or pools.
4. Connecting rooms: Two or more bedrooms with open doors from the inside of the room.
5. Double room: Room with a large bed for 2 people
6. Double room with bath: Double bedroom with en-suite bathroom.
7. Duplex: 2-storey suite with stairs inside
8. Hospitality room / display room: A room with banquet facilities
9. Junior suite: Large room that separates the bedroom from the living room area.
10. Non-smoking room: A type of room that is intended for people who do not want to smoke.
11. Parlor: It is a room where people can sit and talk and relax.
12. Room with balcony: Bedroom with a raised balcony extending from the building.
13. Single room: assigned to one person or a couple. This type of rooms has one bathroom, a small dressing table, a small bedside table, and a small writing table.
14. Single room with shower: Single bedroom with shower.
15. Studio room: Room with 1 bed and a sofa bed that can be converted into a bed for 1 or 2 people.
16. Suite: A much larger accommodation with a living room, an attached bathroom, one or two bedrooms, a living area, and a dining area as well.

Useful Hotel Expressions And Hotel Phrases: Types of Hotel Accommodation

The following expressions, phrases, sentences, and questions are mostly used by people when talking about what they think is important in a hotel, what they like and dislike, and how they describe the various types of rooms and accommodation.

I think most of the big hotels are impersonal.

For me, the ideal hotel has big rooms with comfortable beds…

The hotel should be as near the center of town as possible

I enjoy staying in hotels

I can’t stand lying on a beach all day

I like smaller hotels

I love going on vacation

There’s an oval swimming-pool

There’s a telephone by the bed

It’s a large sunny room with a view of the sea

Everything you need is included in the room

We keep the extra tissues in the cupboard under the washbasin

Some of the single rooms have a shower only

Make sure there’s always plenty of toilet paper

A spacious with good facilities and a gorgeous beach, ideal for families

The sheets are changed every day

There’s a desk by the window, with two very comfortable chairs

There’s full air-conditioning

Are there any flowers in the room?

There are plenty of coat hangers

Hotel Vocabulary: 22 Adjectives Related to Hotel

This is an essential hotel vocabulary list that covers some useful hotel adjectives that best describe rooms, views, entertainment, and staff in the hotel industry:

Hotel Room Equipment Vocabulary List: Hotel Vocabulary A to Z

When booking a hotel room, some guests might enquire about various equipment, furniture, and objects a room has. This is an essential list of things and words connected with hotels and accommodation.

Words Associated With Hotels: Room Equipment

• Air-conditioner
• Bed
• Bedding; bedclothes
• Bedside light
• Bedside table
• Blanket
• Breakfast tray
• Carpet
• CD player
• Chair
• Clothes hanger
• Cot/baby cot
• Curtains
• Desk
• Door-knob
• Double bed
• Drawer
• Dressing table
• Easy chair
• Extra bed
• Flower vase
• Fruit bucket
• Glass
• Hotel stationery
• Laundry bag
• Light bulb
• Luggage table
• Match
• Mattress
• Mini-bar ( refrigerator; fridge)
• Mirror
• Personal safe
• Pillow
• Pillowcase
• Plug
• Radio
• Radio alarm
• Reading lamp
• Remote control
• Room service menu
• Sheet; bed-sheet
• Shelf
• Shoe polish
• Slippers
• Telephone
• Telephone directories (Telephone book)
• Television receiver
• Trouser press
• Venetian blind
• Wardrobe
• Waste paper basket
• Water jug
• Writing paper

Words Associated With Hotels: Toilet Amenities

• Adapter
• Bathtub
• Bath mat
• Bottle opener
• Button
• Clothes-line
• Comb
• Detergent; washing powder
• Eau de Cologne
• Hair-dryer
• Hand towel
• Mirror
• Needle
• (electric) razor
• Safety pin
• Sanitary napkin/towel
• Shampoo
• Shaver socket
• Shower
• Shower curtain
• Soap
• Tap
• Thread
• Toilet
• Toilet flush
• Toilet paper
• Toilet paper holder
• Towel; bath towel
• Towel trail
• Washbasin

Words Associated With Hotels: Restaurant Equipment

• Ashtray
• Bottle opener
• Bowl
• Bread plate
• Bread-basket
• Candlestick
• Carafe
• Chair
• Chopsticks
• Coaster
• Coffee cup
• Coffee pot
• Condiment set
• Egg cup; egg holder
• Dish
• Folder
• Folk
• Flower vase
• Glass
• High chair
• Ice bucket
• Ice tongs
• Knife
• Menu
• Milk jug
• Napkin
• Pepper grinder
• Pepper shaker
• Pepperbox, pepper
• Placemat
• Plate
• Salt shaker
• Saucer
• Sauceboat
• Soup cup
• Spoon
• Stirrer
• Straw
• Sugar bowl
• Table
• Table cloth
• Tent card
• Teapot
• Toothpick holder
• Tray
• Trolley
• Water jug

16 Useful Expressions Associated with Hotel and Catering

Expressions you say

1. I’d like a single room, please.
2. Does the hotel have a swimming pool?
3. Could I have a wake-up call at 6 am, please?
4. I’d like a room for two nights, please.
5. What time do we have to check out?
6. Is breakfast included?
7. I have a reservation under the name of Smith.
8. We need a cot for the baby, please.

Expressions you hear

1. Here’s your key. It’s room 897.
2. Check-out is at midday.
3. Would you like someone to help you with your bags?
4. What name was the reservation made under?
5. Breakfast is served between 7 and 11.
6. It’s on the fourth floor.
7. The lift is just over there.
8. Shall I call a taxi for you?

20 Words Associated with Hotel and Catering

1. Reception / front desk

the area at the hotel entrance where you can book rooms or ask questions. The receptionist is usually behind a long table.

2. Guest

a person who is staying in a hotel.

3. Room service

if a hotel has “room service”, it will bring food and drinks to guests’ rooms.

4. Suite

the most luxurious room in a hotel

5. Reservation

if you make a “reservation”, you telephone the hotel and arrange to have a room on a particular day.

6. Hotel manager

the person in charge of the hotel and the staff who work there.

7. Air-conditioning

a machine that produces cold air.

8. Check-in

when you “check-in” to a hotel, you go to the front desk and tell them that you’ve arrived.

9. Check out

when someone “checks out”, they go to the front desk and tell them that they are leaving. people often pay at this point.

10. Lobby

the large area near the entrance just when you walk into a hotel.

11. Bill

a piece of paper with information about how much you have to pay for the hotel room.

12. Heating

a machine that produces warm air.

13. Balcony

an area on the outside of a room with a parapet or railing (a guard or barrier) around it.

14. View

what one can see from the hotel window: the land, sea, mountains, etc.

15. Floor

a telephone call that a hotel makes to your room to wake you up at a specific time.

17. Porter/bellboy

a person whose job is to carry people’s cases to their rooms in a hotel.

18. Key card

a special plastic card with information recorded on it that can be read by an electronic device, which can be used instead of a door key

19. Lift / elevator

a machine used for carrying people and things to different levels in a building

20. Star rating

classification according to a grading system of one to five stars. this classification is commonly used in hotel ratings.