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Everytime I close a Word document, Word remains open with «program not responding» displayed at the top.
I then have the right click at the bottom and click the red cross. I then get the WINWORD.EXE box that gives me the option to Close the Program or Wait for the Program to Respond — which it never does.
Has anyone else experienced this and is there a fix?
Thanks
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Moved by
Friday, March 16, 2012 6:21 AM
(From:Office 2007 Application Compatibility)
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Answers
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Are your files local or on a network drive?
Where is Word’s Normal.dotm located in your environment? You can check the path from Word > File > Options > Advanced > File Locations
Also where are your AutoRecovery files located?
Do you have full permission to those paths and are they local paths?
If everything checks out that they are local paths and you have full permission to the locations, try an experiment with Word fully closed and it might even be best if you restarted the system … use Windows Explorer and navigate to the directory containing
your Normal.dotm template. There should only be one Word template with the name Normal and the extension of dotm. If there is a Normal.dot file in the folder move it out of that folder. Rename the Normal.dotm template to oldNormal.dotm.Restart Word and verify the behavior.
Kind Regards, Rich … http://greatcirclelearning.com
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William Zhou CHN
Thursday, March 22, 2012 2:31 AM
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Lee
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datil
This may shock all of you, but I figured it out on my own.
I disabled all application add-ins by clicking on the Microsoft office button, Word options, trust center, trust center settings, add-ins, disable all application add-ins (may impair functionality) — I did not care at this point — OK.
Thanks for all your help!
Why should we be shocked at that? You were smart enough to use Spiceworks, so you must be smart enough to do that! 
Good luck. You may be able to enable other add-ins one at a time to see what the actual culprit is.
Don’t forget to mark Best Answer and any Helpful Posts.
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Since the upgrade to macOS Sierra I have problems with Word (2008, Vers. 12.3.6) Word does not shut down and file format is changed from.doc to .dat when I e-mail a word document. What could be the problem?
Since the upgrade to macOS Sierra (updated to the 10.12.2) I have problems with Word (2008, Vers. 12.3.6). Word does not shut down properly (often Mail does the same). Documents with .doc file extensions when e-mailed are arriving with .dat extensions. What could the problem be?
MacBook Pro with Retina display,
macOS Sierra (10.12.2)
Posted on Jan 14, 2017 4:11 PM
Since the upgrade to macOS Sierra I have problems with Word (2008, Vers. 12.3.6) Word does not shut down and file format is changed from.doc to .dat when I e-mail a word document. What could be the problem?
Open an Excel or Word file, to go “File”, and click “Options”. Step 2. Go to “Save” and check “Save AutoRecover information every ** minute” to enable the AutoRecover feature in Word/Excel application.
Can you get back a Word document you saved over?
Open the Word document. Go to File > Info. Under Manage Workbook, select Recover Unsaved Workbooks. In the pop-up window, select the previous file to restore overwritten Word document.
How do you shut down a Word document that is frozen?
Click on the “Force Quit” option in the drop-down menu to open the Force Quit Window.
If still Autosave is not working, try repairing your Office installation. First try Quick Repair, if that doesn’t help then try Online Repair. “Autosave appears only if the file is saved to Onedrive. AutoSave is enabled when a file is stored on OneDrive, OneDrive for Business, or SharePoint Online. “
Why Does Word keep crashing when I save?
Another cause of Word crashing when saving is the incompatibility of Add-ins. Go to “File” > Word “Options” > “Add-ins” tab. Click the “Go” button near the drop-down box named “Manage: Com-in Add”. Click the checkbox to disable any add-ins listed there and click “OK”.
What do you do when Microsoft Word is not responding and you didn’t save on Mac?
Word for Mac document stops responding when you try to open a documentOn the Go menu, click Home.Open Documents.Open Microsoft User Data.Open the Office Autorecovery folder. Note You do not have to delete files in this folder. You can copy or move these files to the desktop.Test the application.
Why does Word stop responding?
The reasons for the MS Word’s sudden unresponsive nature could be due to: If there are bugs or virus on the user’s system or the PC, it might usually cause the corruption of the MS Word files. The third-party add-ons or the plug-ins might be a nuisance which may disrupt the normal working of the MS Word.
How do I unfreeze my Word document?
Press CTRL+ALT+DELETE, and then click Task Manager. Press CTRL+SHIFT+ESC.
How do I fix a program that is not responding?
Try restarting your computer. If the problem reoccurs with the same application, check for updates for the application that might solve the problem. If the crashing is repeated, try uninstalling and reinstalling the application.
What causes program not responding?
When a Windows program stops responding or freezes, it can be caused by many different problems. For example, a conflict between the program and hardware in the computer, lack of system resources, or software bugs can cause Windows programs to stop responding.
Why is my computer slow and not responding?
One of the most common reasons for a slow computer is programs running in the background. Remove or disable any TSRs and startup programs that automatically start each time the computer boots.
What is the safest and most efficient way to react to a non responding program?
Which of the following is the safest and most efficient way to react to a nonresponding program? Turn off the computer by flipping the CPU’s on/off switch. Unplug the CPU at the electrical source. Press Ctrl+Alt+Del, and choose Restart from the Shut Down menu.
How do you close a stubborn program?
How to close a program that’s not respondingOpen Windows Task Manager. Press Ctrl, Shift, Escape on your keyboard. a. b. If you can’t see a list of the applications you have open, click ‘more details’ to reveal them.Click on the unresponsive program, it will usually show as “not responding” Click “End Task”.
How do you close a program instantly?
The easiest and fastest way you can try to force kill a program without Task Manager on Windows computer is to use Alt + F4 keyboard shortcut. You can click the program you want to close, press Alt + F4 key on the keyboard at the same time and don’t release them until the application is closed.
How do you force something to close?
A basic troubleshooting process when applications freeze up is by pressing Alt + F4. This is the Windows keyboard shortcut for exiting the current window.
How do I force shutdown windows?
The easiest method is to simply hold down the shift key before you click the power icon and select “shut down” on Windows’ Start Menu, the Ctrl+Alt+Del screen, or its Lock screen. This will force your system to actually shut down your PC, not hybrid-shut-down your PC.
What happens if computer is not shutdown properly?
If you Shut Down Your PC by Pulling a Cabel or by Switch the Buttons then all Unsaved data will lose. Means any application running on PC and you directly off your PC then all your data will be lost.
Should you shutdown your PC every night?
Is It Bad to Shut Down Your Computer Every Night? A frequently used computer that needs to be shut down regularly should only be powered off, at most, once per day. When computers boot from being powered off, there’s a surge of power. Doing so frequently throughout the day can decrease the lifespan of the PC.
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#1
About two weeks ago (pretty much after a major Windows 10 update, I found that, every time my computer starts up, Microsoft Word opens. Not just once but multiple simultaneous openings — worst case was 8. I have checked the list of start-up programs in Task Manager. Word is not included. Can anyone suggest why this happens, and what I can do to stop it.
Thank you
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#2
Hi R W Curry,
The Fall update introduced a new feature for Windows 10.
All editions of Windows 10 that pre-date the Fall update, would close all open apps when the user shut down or chose to restart their computer.
In the Fall update, Microsoft changed this so that any apps that were open or are regularly used by a User will automatically open on the restart of a computer.
To avoid this, you can either manually ensure you have closed all instances of Word via Task Manager,
before you shutdown or restart computer
.
Alternately, you can press your Windows key + M to minimize all open windows, then click once on your Desktop to give it focus and now press Alt + F4 together to open the pre-Fall update shutdown dialog:
The pre-Fall Update shutdown dialog will close all open apps if you shutdown or restart computer.
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#3
Interesting. I always turn off all applications before shutdown. Never seen Office come up on startup but sometimes Chrome does with the last sites I accessed . Annoying.
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#4
sometimes Chrome does with the last sites I accessed . Annoying.
I agree it is a stupid feature in my opinion, but I guess some will love it.
I gave the feature a thumbs down in the insider reviews
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#5
Hi R W Curry,
The Fall update introduced a new feature for Windows 10.
All editions of Windows 10 that pre-date the Fall update, would close all open apps when the user shut down or chose to restart their computer.
In the Fall update, Microsoft changed this so that any apps that were open or are regularly used by a User will automatically open on the restart of a computer.
To avoid this, you can either manually ensure you have closed all instances of Word via Task Manager,
before you shutdown or restart computer
.
Alternately, you can press your Windows key + M to minimize all open windows, then click once on your Desktop to give it focus and now press Alt + F4 together to open the pre-Fall update shutdown dialog:
View attachment 7619
The pre-Fall Update shutdown dialog will close all open apps if you shutdown or restart computer.
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#6
Gentlemen
Thank you for your replies. Like Tim Locke, I always shutdown all applications before shutting down the computer but it has not seemed to prevent the problem. If Microsoft have built this feature of opening common applications into Windows, fair enough. However that leaves two things I do not understand
1. I use Outlook and Excel far more often than Word, but neither of these open when I start the computer
2. Why does more than one instance of Word open. It tends to be multiple instances. The number varies from day to day and, as I said, I have had 8 instances some days
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#7
I’m certainly no expert with Office, but, you could try this, nothing to loose.
Navigate to word program, hold down shift key and click on word (holding shift key down) to open. If multiple docuuments Open; Click on File > Exit to close.
In addition:
I searched Google and found this article, it may help.
Q How do I start Word each time PC starts
As the OP wants word to start everytime the PC starts, doing the reverse you should e able to delete Word from your UsersYour NameAppDataRoamingMicrosoftWindowsStart MenuProgramsStartup Folder?
Good Luck!
https://answers.microsoft.com/en-us…-startup/de0c6d2f-1981-4df5-a569-51f7e30c3b89
Last edited: Nov 29, 2017
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#8
I use Outlook and Excel far more often than Word, but neither of these open when I start the computer
2. Why does more than one instance of Word open. It tends to be multiple instances. The number varies from day to day and, as I said, I have had 8 instances some days
#1 It’s not that the app opens and steals focus, but rather is in the old days with Office, certain files preloaded, to speed up the time the full app opened when you chose to use it.
The only apps that will open and take focus are ones you left open when you shut down or restarted pc.
#2 Given you are presumably not shutting down with 8 instances of Word, there may be a completely separate issue going on. I cannot think of any specific task [ that could be inside the Task Scheduler window ] that would require 8 instances to open.
What you could try is to go to the APPs in Windows Settings, and select Office or Word [ if listed separate ] to see whether you can attempt either a Repair or reset of the app.
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#9
I too believe the OP has open documents.
I just checked my MS Office «Recent» file folder, it does contain recent office docs. You could try opening your «Recent» File folder in Office and closing «All» Word documents. To locate the folder, type the word «Recent» in the Windows Search field.
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#10
PROBLEM SOLVED. HERE IS THE SOLUTION. I had MS Word, MS Excel and Google Chrome startup automatically every time I booted my machine.
What worked for me was to delete all the string entries under the following location on RegEdit:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
I had many String entries like
Value Name: Application Restart #2
Value Data: C:Program Files (x86)Microsoft OfficeOffice12WINWORD.EXE /restore
Application Restart #3
C:Program Files (x86)Microsoft OfficeOffice12EXCEL.EXE /restore
so just check these locations and delete everything suspicious under
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
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#11
PROBLEM SOLVED. HERE IS THE SOLUTION. I had MS Word, MS Excel and Google Chrome startup automatically every time I booted my machine.
What worked for me was to delete all the string entries under the following location on RegEdit:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
I had many String entries likeValue Name: Application Restart #2
Value Data: C:Program Files (x86)Microsoft OfficeOffice12WINWORD.EXE /restoreApplication Restart #3
C:Program Files (x86)Microsoft OfficeOffice12EXCEL.EXE /restoreso just check these locations and delete everything suspicious under
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
I check all those places … and I still have the problem. Today’s reboot started Word. Like others, I rarely use Word so there is no «valid» reason for it to start up.