What to do when word crashes

In this post, we will talk about the potential solutions to fix some common Microsoft Word crashing issues. Some users are complaining that they are experiencing issues with Microsoft Word. According to them, Microsoft Word crashes while doing several tasks, like saving a document, opening a document, copying and pasting the data, etc. If you experience such types of issues with Microsoft Word, this post may help you fix them.

Fix Microsoft Word crashes

What do I do if Microsoft Word keeps crashing?

Microsoft Word Addins are usually the culprit. You may need to identify and remove Add-ins from Microsoft Office programs. You can fix it by troubleshooting Word in Safe Mode, updating Word to the latest version, repairing Office, etc. In this article, we have provided the solutions to some common Microsoft Word crashing problems.

Here, we will see the solutions to the following Microsoft Word crashing issues:

  • Word crashes while saving a document.
  • Word crashes when opening.
  • Word crashes when copying and pasting.
  • Word crashes when printing.
  • Word crashes when updating Table of Contents.

Apart from identifying and removing offending Word addins as mentioned above, we discuss below troubleshooting suggestions for each of these scenarios.

Microsoft Word crashes while saving a document

If Microsoft Word keeps crashing or freezing frequently or randomly on Windows 11/10 then these solutions are sure to help you fix the issue. According to some users, Microsoft Word crashes every time they attempt to save a document on their computers. If such a thing happens to you, you can try the following solutions:

  1. Update Microsoft Office.
  2. Save your Word document to another location.
  3. Run Word as an administrator.
  4. Launch Microsoft Office in Safe Mode.
  5. Repair Office.

Below, we have explained each of these troubleshooting methods in detail.

1] Update Microsoft Office

The problems like crashing issues may occur if you are using the outdated version of Microsoft Office. Hence, before you start troubleshooting methods, it will be better to check if there is any update pending for Microsoft Office. If yes, update Microsoft Office to the latest version.

After updating Office, check if you can save your document or not.

2] Save your Word document to another location

By default, the save location of Microsoft Office applications, like Word, Excel, etc., is the Documents folder. You might be experiencing this problem due to permission issues with Microsoft Word. To check this, right-click in the empty space on your Desktop and go to “File > Microsoft Word Document.” After that, open that Word document and go to “File > Save As.” Check, does it crash this time too?

  • If Word crashes, there could be permission issues with Microsoft Word. You can fix the permission issues by running Word as an administrator.
  • If Word does not crash, the problem might be associated with the Microsoft Office application. To fix this, try the next solutions.

3] Run Word as an administrator

As explained earlier, the problem might be occurring because of permission issues with Microsoft Word. Hence, we suggest you run Microsoft Word as an administrator and see what happens. To run Microsoft Word as an administrator, follow the instructions below:

  1. Click on the Windows Search and type Word.
  2. Now, right-click on the Word application and select Run as administrator.
  3. Click Yes in the UAC prompt.

If this fixes the issue, you can set the Microsoft Word application to always run as administrator.

4] Launch Microsoft Word in Safe Mode

There might be some Add-ins in Word causing the problem. You can check this by launching Microsoft Word in Safe Mode. When you launch Word on the Safe Mode, it will run with the Add-ins disabled. After launching the Word in Safe Mode, save your document. If Word does not crash this time, the culprit is one or more Add-ins.

Now, exit the Word from Safe Mode and launch it again in the normal mode. Disable your Add-ins one by one and save your document after you disable each Add-in. This will let you know which Add-in is causing the problem. Once you identify it, consider removing it.

Disable COM Add-ins in Word

The following steps will show you how to disable Add-ins in Microsoft Word:

  1. Launch Microsoft Word.
  2. Go to “File > Options.”
  3. In the Word Options window, select the Add-ins category from the left side.
  4. At the bottom of the window, select COM Add-ins in the Manage drop-down menu and then click on the Go button.
  5. In the COM Add-ins window, simply uncheck the Add-ins (one at a time) and click OK.

5] Repair Office

If none of the above solutions fixed your issue, first, repair the Microsoft Office application and see if it helps. If the issue still persists, you can try reinstalling the Microsoft Office application.

Microsoft Word crashes when opening

If Microsoft Word crashes every time you open it or open a document, the following solutions may help you fix it:

  1. Update Microsoft Office.
  2. Turn off the Protected View.
  3. Launch Microsoft Word in Safe Mode.
  4. Unblock Word document via Properties.
  5. Repair Office.
  6. Troubleshoot in the Clean Boot State.

Let’s have a detailed look at these troubleshooting methods that are sure to help you if your Word keeps crashing while saving a document, opening, copying & pasting, printing or updating Table of Contents.

1] Update Microsoft Office

First, check if you are using the updated version of Microsoft Office or not. If your Office application is outdated, consider updating it to the latest version. If the crashing issue was occurring due to some bug, updating the Office application will fix it.

Related: Microsoft Word will not open and run properly.

2] Turn off the Protected View

turn off Propected View Microsoft Word

Turn off the Protected View and see if it brings any changes. The steps for the same are listed below:

  1. Launch Microsoft Word.
  2. Go to “File > Options.”
  3. Select the Trust Center category from the left side.
  4. Click on the Trust Center Settings button on the right side.
  5. Now, select the Protected View category and deselect all the checkboxes on the right side.
  6. Click OK to save the settings.

Now, check if the issue is fixed or not.

3] Launch Word in Safe Mode

Sometimes, some Add-ins cause several issues with Microsoft Office applications. This might be the case with you. You can check this by launching the Word in Safe Mode. Word disables some Add-ins in Safe Mode. Therefore, if Word launches in Safe Mode successfully, it means that one of the disabled Add-Ins is the culprit.

To launch Word in Safe Mode, simply type winword /safe in the Run command box and click OK. After launching it in Safe Mode, go to “File > Options > Add-Ins.” Now, select COM Add-Ins in the Manage drop-down menu and click on the Go button. Now, see which Add-Ins are disabled.

Because Word is crashing when you open it, you have to remove the disabled Add-ins in Safe Mode. Select one of the disabled Add-In and click Remove. Now, exit the Safe Mode and launch Word in the normal mode. If Word crashes this time too, launch it again in Safe Mode and remove another Add-In. If the Word launches in the normal mode, it means that you have removed the faulty Add-in. Now, you can install the removed Add-Ins again except the faulty one.

4] Unblock Word document via Properties

Unblock Microsoft Word document

Sometimes, Word crashes when opening a document directly from the email. If this is the case with you, you can try this solution. First, save the Word file from the email on your computer. Now, right-click on it and select Properties and enable the Unblock checkbox.

Now, check if the issue persists.

5] Repair Office

Repairing Microsoft Office can also fix the problems. You can repair Microsoft Office from the Control Panel.

  1. Open Control Panel and then click on the Uninstall a Program option.
  2. Select your Microsoft Office application.
  3. Right-click on Office and select Change.
  4. Select Repair and click Next. After that, select Online Repair. Follow the on-screen instructions.

6] Troubleshoot in Clean Boot State

There might be some program(s) on your system that is/are conflicting with the Microsoft Word application and causing it to crash. If none of the above solutions worked, you should troubleshoot your computer in a Clean Boot State. If you find such a program, consider uninstalling it.

Microsoft Word crashes when copying and pasting

Try the following solutions to fix the crashing issue with Microsoft Word while copying and pasting the data.

  1. Turn off the Clipboard history.
  2. Uncheck everything in the Office Clipboard Options menu.
  3. Launch Microsoft Word in Safe Mode.
  4. Repair Microsoft Office.

Let’s see these solutions in detail.

1] Turn off the Clipboard history

Some users have stated that the issue was fixed after turning off the Clipboard history. You should also try this and see if it brings any changes.

2] Uncheck everything in the Office Clipboard Options menu

Uncheck everything in Office Clipboard Options

Launch Microsoft Word and follow the steps listed below:

  1. Open your document in Microsoft Word.
  2. Open Microsoft Office Clipboard.
  3. Now, click on the Options menu at the bottom and deselect all the options.

Check if the issue is fixed or not.

3] Launch Microsoft Word in Safe Mode

Some users have reported that the problem was due to some Add-Ins like ABBY’s Fine Reader, Adobe PDF Maker, etc. If Microsoft Word is crashing on your system due to an Add-In, troubleshooting Microsoft Word in Safe Mode can help you identify that Add-in. If you find any Add-In the culprit of the problem, consider removing it. We have explained the process of troubleshooting Word in Safe Mode above in this article.

4] Repair Office

You might be experiencing crashing issues with the Word application due to some corruption in Microsoft Office. In such a case, repairing Office can fix the issue.

Related: Fix WINWORD.EXE errors in Office Word application.

Microsoft Word crashes when printing

If your Microsoft Word application crashes while printing a document, you can try the following solutions:

  1. Try Printing to PDF, XPS, or OneNote.
  2. Delete the contents of the Printers folder in the C directory.
  3. Identify the culprit printer.
  4. Update, roll back, and reinstall the printer driver.
  5. Run SFC and DISM scans.
  6. Troubleshoot Word in Safe Mode.
  7. Repair Office.

Let’s talk about these solutions in detail.

1] Try Printing to PDF, XPS, or OneNote

Print to PDF, XPS, OneNote

Launch Microsoft Word and open your document in it. Now, go to “File > Print.” After that, click on the Printer drop-down menu and select the following options one by one and see if Word crashes while you print or not.

  1. Microsoft Print to PDF.
  2. Microsoft XPS Document Writer.
  3. OneNote for Windows 10.

If Word does not crash, you can use these modes to print your Word documents. If Word still crashes, try the next solutions.

2] Delete the contents of the Printers folder in the C directory

Clear the contents of the Printer folder in the C directory and see if it solves your issue. To delete the contents of this folder, first, you have to stop the Print Spooler service.

The steps to stop the Print Spooler service are as follows:

Stop Print Spooler service

  1. Launch the Run command box by pressing the Win + R keys.
  2. Type services.msc and click OK. This will launch the Services app.
  3. In the Services app, scroll down and find the Print Spooler service.
  4. Once you find it, right-click on it and select Stop.

Now, after stopping the Print Spooler service, open the file explorer and enter the following path, and hit Enter.

C:WINDOWSSystem32spool

There, you will find the Printers folder. Open it. If you receive the Permissions dialog box, click Continue. Delete all the contents inside the Printers folder. After that, launch the Services app again and start the Print Spooler service. For this, right-click on the Print Spooler service and select Start.

3] Identify the culprit printer

If you have installed more than one printer on your system, you can check if there is any culprit printer causing the problem. For this, uninstall all the printers and install them again one by one. After installing each printer, print your Word document and see if Microsoft Word crashes.

4] Update, roll back, and reinstall your printer driver

The crashing issue might be occurring due to the outdated or corrupted printer driver. You should try updating, rolling back, and reinstalling the printer driver.

5] Run SFC and DISM scans

One of the causes of this issue is the corrupted Windows System Image. Run SFC scan and DISM scan and see if it helps you fix the issue.

6] Troubleshoot Word in Safe Mode

If there is an Add-In causing the problem, troubleshooting Word in Safe Mode will help you identify it. Once you find it, remove it from Word. We have already explained the process to troubleshoot Word in Safe Mode above in this article.

7] Repair Office

If the problem still continues, your Microsoft Office application might be corrupted. You can solve this issue by repairing it.

Microsoft Word crashes when updating Table of Contents

The following solutions may help you fix this issue:

  1. Troubleshot Word in Safe Mode.
  2. Repair Microsoft Word.

1] Troubleshoot Word in Safe Mode

Safe Mode launches the Office applications with Add-Ins disabled mode. This mode is helpful in identifying the culprit Add-In. We have explained how to troubleshoot Word in Safe Mode above in this article.

2] Repair Office

Users experience several issues with Microsoft Office if it Is corrupted. This might be the case with you. You should run a repair for your Microsoft Office application and see if it helps.

Why is Microsoft Word not working on Windows 11?

There could be several reasons why Microsoft Word is not working on Windows 11. From malware/adware to corrupt internal files, anything could be responsible for this error. No matter whether you get this problem on Windows 11, Windows 10, or any other version of Windows, you can go through the above-mentioned solutions.

Hope this article helped you solve your problem.

Some people report that Microsoft Word keeps crashing. How to prevent that problem? How to recover data lost in the Word crash? This post from MiniTool Partition Wizard will show you all.

Microsoft Word Keeps Crashing

Microsoft Word is a word processing program developed by Microsoft Corporation, part of Microsoft Office. Many people will use it to deal with work. However, many people report that they have encountered the Microsoft Word crashing issue.

Tip: Some people report that Microsoft Word crashes immediately once they open a word file. If you are also in this case, please read this post: Microsoft Word Won’t Open On Windows & Mac: How To Fix It. The methods in this post may solve your problem.

In this post, I only talk about this case: the Microsoft Word software crashes suddenly while you are editing your word files. Sometimes, you will get this error message “There was a problem with Microsoft Word and your recent work may be lost. We apologize for the inconvenience.» But sometimes no error message is displayed.

Why does Word keep crashing? As we all know, power failures will cause Word to stop/crash immediately. But this kind of crash is occasional. If your Word crashes frequently, it’s possible that your Word has some problems. For example:

  • You have installed some third-party Add-ins that are incompatible with Microsoft Word.
  • You have deleted some components of Microsoft Word, making it corrupt.
  • You have made some improper Microsoft Office settings.

How to Recover Word Files from Crashes

In most cases, the Microsoft Word crashing issue comes with data loss. When Microsoft Word crashes, the first thing you should do is to recover the data. However, as we all know, when a program is running, it deals with data in the RAM, volatile memory. Therefore, once the software crashes or the power is down, the data will lose permanently.

Then, can you recover the data after the Microsoft Word crashes? This depends on whether you have enabled the AutoRecover feature. This feature will regularly create an AutoRecover file that can be used to recover the file when the Word crashes suddenly.

In general, this feature is enabled by default but the interval time is 10 minutes by default, which is too long in some cases.

Tip: If you have closed or quit the file manually, then the AutoRecover file is gone.

You can shorten the interval time through the following steps:

  • Open a Word file and click the File feature in the upper left corner.
  • Click the Options feature in the left panel to open the Word Options window.
  • In the new window, click the Save tab in the left panel.
  • Under Save documents, ensure the Save SutoRecover information every xx minutes feature is ticked, and then set a proper time for it.
  • After all is completed, click the OK button to save and apply changes.

enable Word AutoRecover feature and set a proper time

When the AutoRecover feature is enabled, if your Word crashes during editing, you can recover part of your data through the following steps:

  • Open the Word file you are editing.
  • In the left side of the Word file, you will see a Document Recovery In this section, Microsoft Word will list all files recovered by it and the list will show the name and the creation time of file. Then, you can choose a file to recover.
  • Click a file from the list to open it so that you can check whether this file is the one that you want to recover most. If it is, click the Save Then, name this file and choose the save location.

Word Document Recovery

How to Recover Deleted Word Files

If your Word file is saved but you deleted it mistakenly, you can recover it using third-party data recovery software like MiniTool Partition Wizard. Here is the guide about how to recover deleted Word files using MiniTool Partition Wizard.

Free Download

Step 1: Launch this software and get to its main interface. Then, click the Data Recovery feature at the top section.

data recovery feature

Step 2: In the newly-opened Data Recovery tab, select a location to start recovering. You just need to hover the cursor on the location and click the Scan button. But what location should you choose? Here are some suggestions:

  1. If the Word file is saved on the desktop before, you can choose the Desktop.
  2. If you remember the folder where the Word file is saved before, you can click Select Folder and then navigate to that folder.
  3. If don’t remember where the Word file is saved before, you can choose Recycle Bin.
  4. If you can’t find the file in the above locations, you can then select a partition or go to the Devices tab to choose the whole hard drive.

select a location to start recovering

Step 3: Wait until the scanning process is completed. Now, you need to find the Word file, select it, and save it into a safe place. But how to find the Word file easily? Here are some suggestions:

  1. If you remember the name of the Word file, you can click the Find icon in the top section, type the file name, and click the Find button in the bottom section.
  2. Sometimes, the name of the Word file can’t be recovered. In this case, you can’t find the file through the name. Then, you can go to the Type tab, expand the Document type and select .docx and .doc file extensions. But please note that there may be many files listed here. Then, you can use the Preview button to check.
  3. Of course, you can also use the Filter tool to find the Word file easily. You can choose the file extensions, creation/modification date, and other parameters.

recover the Word file

What to Do If Word Keeps Crashing

If your data is not lost but you are just annoyed at the frequent Microsoft Word crash issue, you can try the following methods to solve this issue.

Fix 1. Repair the Microsoft Office Software

  • Press Windows key + I to open the Settings window.
  • Navigate to the Apps > Apps & features tab.
  • In the right panel, scroll down to find the Microsoft Office app. Click it and choose Modify.
  • Then, you are asked to choose the way to change the installation of the Microsoft Office. Please choose Repair and click Continue.
  • After the repair process is completed, you can use the Word and see whether the problem is solved.

repair the Microsoft Office software

Fix 2. Disable the Add-ins

One of reasons why Word keeps crashing may the incompatible add-ins. Therefore, you can try disabling these add-ins. Here is the guide:

  • Open a Word file.
  • Go to File > Options > Add-ins.
  • In the Manage section, select COM Add-ins and click Go. COM add-ins are usually third-party add-ins.
  • In the box under Add-ins available, uncheck these add-ins and click the OK button.

Tip: If you want to remove an add-in radically, you just need to highlight it and click the Remove button.

disable the add-ins

Fix 3. Open the Word File in Safe Mode

When you open the Word file in safe mode, it will get rid of any external influencing factors, including the add-ins. Here is the guide on how to open the Word file in Safe Mode:

Step 1: Find the Word software. Sometimes, the Word software icon is not on the desktop. In this case, type “Word” or “Microsoft Office Word” in the Windows search bar. Then, right-click the best matched result and choose Pin to Taskbar. Or you can find the file location of the Word software, right-click it, and choose Send to > Desktop (create shortcut).

Step 2: Press and hold the Ctrl key and then double-click the Word software icon. Click Yes to confirm. A new Word page is opened in safe mode and you can start editing. Keep this page open and then open another existing Word file. The existing Word file will be opened in safe mode, too.

open Word in safe mode

Of course, there is another easy way to open the Word file in safe mode. You just need to press the Windows key + I to open the Run box, type “winword.exe /a” into the box, and then press Enter.

Fix 4. Delete Temporary Files

When you run almost any software on the PC, it will create temporary (Temp) files automatically. Deleting these Temp files can make your PC and programs run better. Here is the guide on how to delete these Temp files:

  • Press Windows key + R to open the Run box.
  • In the Run box, type %temp% and hit Enter.
  • Select all temp files and delete them.

Fix 5. Reinstall the Microsoft Office

If the above methods don’t work, you can try reinstalling the Microsoft Office software. you should open the Settings window, go to Apps > Apps & features tab, in the right panel, find the Office app, click it, and choose Uninstall.

Then, I recommend you to open C:Program Files and C:Program Files (x86) to delete any folders related to Microsoft Office. Then, you can download and install the Microsoft Office again.

Microsoft Word Download and Install for Windows 10/11

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Bottom Line

Is this post useful to you? Do you know other ways to recover the Word file if Word crashes suddenly? Do you know other ways that can prevent a Word file from crashing frequently? Please leave a comment in the following zone for sharing.

In addition, if you have encountered problems when using MiniTool Partition Wizard to recover Word files, please feel free to contact us via [email protected]. We will get back to you as soon as possible.

What to Do When Word Crashes on Windows Machine?

Most of the people are using MS Word for creating a business document, including company reports, presentations, and so on. But, sometimes the file gets crashed when it is opened. Some of the reasons are virus attacks, slow network connection, accidental deletion of the Word document. If you are facing this kind of issue, then here we have explained the complete solution on What to do when Word crashes.

Different Ways to Fix Crashed Word Document When Word Freezes

There are following methods by which users can solve crashing problem whenWord hangs up. Some of them are mentioned below:

For MS Word 2003 & Earlier Versions

  • Go to Tools menu and choose Options
  • After that, click on the save button

Make sure your Allow fast saves option is unchecked because it is a major source of Word document bloat and corruption. As the bloated Word file will take longer time to save, the function is really useless.

For MS Word 2007 & Later versions

MS Word 2007 have the same options, although in Word 2007 they are accessed by selecting the Office Button and in later versions from the File tab. This dialog box is similar to the illustrations below:

Fast saves have been dropped, but you have to check the following options:

Note: According to above screenshot, there is no “autosave” function in MS Word, however manually saving a document is too complicated, check Automatically backup Word documents. This feature is not only to remind you to save, however, but you can also set it to perform save at a predetermined interval.

For All Versions ( Orphaned Temporary Files)

When you open a Word document, then Word creates a variety of hidden temporary files, in different locations on the hard drive. Open the document and more are created. Now, you can edit a document and there are much more. In the normal events, each file is closed when they will no longer be needed, but when word crashes and is unable to recover, they can be considered left behind, where they can get damage, and in the worst case, prevent you from re-opening document and even from re-starting Word.

Before Restarting MS Word

By default, Windows Explorer is configured to hide system folders and hidden folders. Configure Internet Explorer to display all hidden files and extensions to know the file type. In Windows 7, this option can be accessed from the Internet Explorer menu.

Windows 8/10 Operating System

Windows8 established the ribbon to Windows Explorer and renaming the function as File Explorer. Even though the principles are the same.

Note: You cannot display the protected operating system files from ribbon. You can access the command from Microsoft Windows, go to Start and click Control Panel. Then, choose Appearance and Personalisation, and click on File Explorer Options that will show the dialog box in the previous section.

Temporary Data Files

Using Windows Explorer, first navigate to the Windows temp folder, allocation to be determined by Operating system, but it can also be found by typing %temp%in address bar of Windows Explorer and press Enter key. This shortcut will definitely work with Internet Explorer but not other web browsers.

You can safely remove everything in a folder. Windows does not allow to erase anything actually in use; but if Windows has locked a file, and with Windows 95/98 if someone is still using old systems, first you should reboot to free locked files.

The crash has left a machine in unstable condition, in any situation this is not a bad plan.

Now, you can find the remaining files problem and delete them. MS Word creates a temporary file in different places. On the other hand, those were easy to locate with an old machine, in Windows 7 they are more elusive as a standard search pattern of

“~$*.do*”

cannot locate them, so at the following locations:

  • User Templates folder: This folder takes place in Word Options, go to File Locations and select User Templates, which contains the normal template. MS Word will always create a temporary file with a standard template.
  • Document template: Word cannot attach to its template folder location as did in previous versions. If you were using a Word document template somewhere other than classified User templates folder when the Word crashes, you can delete the temporary files associated with template in folders.
  • Word Startup folder: This folder includes some templates used for add-ins.
  • Office Startup folder: If any add-ins available, then use this folder, but it works in a similar way as Word Startup folder. It is situated at C:Program Files (x86)Microsoft OfficeOffice14STARTUP (where 14 is MS Office version: here Office 2010 and x86 indicates a 64 bit operating system).

Professional Way to Repair Corrupt DOCX File

Sometimes, users cannot recover a damaged .docx file manually from MicrosoftOffice. Thus, they start searching for a reliable third-party tool,i.e., SysTools DOCX Repair Software. It is designed in such a way to retrieve more than one DOCX file at a time. This software helps to fix DOCX corruption issue without losing a single bit of data. The best part of this tool is that there is no need to install MS Office to restore DOCX file.

Final Words

Most of the time, users document may be crashed due to a corruption of the Word file. Therefore, in this write-up, we have discussed what to do when Word crashes in a clear way. Also, we have recommended a trustworthy approach that is mentioned above. It is the best solution, which helps to recover DOCX files with all of its formatting.

Summary:

Microsoft Word is undoubtedly the most preferred application on the planet for creating documents.  But we all know that even the best of the applications have flaws and MS Word is not an exception. One of the most common problems encountered is MS word keeps crashing while saving or opening a word document. This article will be guiding you to find the best-tried solutions to repair the Word document that keeps crashing while working.

MS Word keeps crashing

Why does Microsoft Word crash while opening / saving a document?

Main causes that might lead to MS Word crashing or shutting down unexpectedly are listed below:

  1.   MS word keeps crashing if the Word application is not installed properly
  2.   Windows and Mac don’t give permission for third-party add-ins. This would result in conflict and cause trouble in opening the Word document.
  3.   The drive where MS Word has been installed could be corrupt
  4.   MS Word application could have been infected by malware

Fix “Microsoft Word Keeps Crashing” on Windows & Mac computers

How to fix “Microsoft Word keeps crashing” on Windows

Methods to fix “MS Word crashing” on Mac

To repair the MS word keeps crashing problem, follow the below-mentioned methods:

Basic Fix: Download and Install Word Updates

As mentioned in the reasons, Microsoft Word crashing could be due to improper installation of Word application. If the MS Word is not installed or updated appropriately it encounters incompatibility issues.

Check whether your operating system and Office suite are up to date. If your Office version or Windows system is out of date, Microsoft Office may stop working and even crashes. Install the latest Windows Update or Office Update.

How to Repair Crashed Word Document on Windows?

Method 1: Use Safe Mode to open the MS Word

Booting your Windows into Safe mode and trying to open the Word application is the easiest way to check if the application has any add-in or plug-in related Word errors. Safe mode allows your Word document open which potentially has software conflicts due to third-party plug-ins.

Press and hold Ctrl along with the MS Word icon. Click Agree to all the instructions proposed and click OK. You are now in safe mode and can open the desired document. You can copy, transfer, save your Word document.

Method 2: Turn off add-ins

1: Press Windows + R keys and type: winword.exe /a, Enter to open MS Word without plug-ins.

2: Next Right Click on File, select Customized Quick Access toolbar Option. From the left side of the screen select Add-ins.

 3: Click Manage at the bottom and select COM Add-ins, now uncheck the add-ins one after the other, and click OK to confirm. Restart Word to check if the issue has been resolved.

Method 3: Use the Office Repair tool

If Word document doesn’t work in Safe mode, try repairing your Office installation using a default repair tool

1: Right-click on the start menu choose Program & Features.

2: Select the Office installation. Right-click and select Change (Modify) then check the repair option and continue.

If none of the above- methods appeared to be useful for your problem, all you have to do is run the most recommended tool on your computer to repair the MS word document that is crashing.

SFWare Repair Word Document tool is designed with a robust algorithm that will scan and repair your MS Word files efficiently keeping your original .doc or .docx document unaltered. This Word Repair tool is known for its easy user interface. The efficient repairing methodology fixes your Word files crashing problem instantly and recovers your document without any error.

Free Download for Windows

Method 4: Repair Word document crashing with the most efficient tool

Download and install the SFWare Repair Word Document tool. Launch the application on your computer.
MS Word Document Repair
Click on
Browse and select the error causing Word document. Click on Repair and the tool will start to repair Microsoft Word files.
Word document Repairing in process
Click on
Click Here to Preview File button to evaluate the quality of the recovered Word file which was causing the error.

The tool not only helps you fix crashed Word documents but also helps in repairing the Word that doesn’t respond or open. The tool is compatible with all the versions of MS Word application including the new 2019, 2016, 2013, and other old versions.

How to Repair Crashed Word documents on Mac?

Just like Windows, Booting Mac in Safe mode helps you fix the MS word crashing in the Mac problem. 

Method 1: Boot Mac in Safe Mode

  1. Turn on your Mac by pressing the power button. Restart the computer if you are already using it.
  2. You will be able to hear the startup sound. As soon as you hear the ring; press the Shift key on the keyword.
  3.  Hold the Shift key for a few seconds to restart Mac in the safe mode.
  4. You could notice Safe Mode at the top right corner of the screen. Just log-in to your account and try accessing the MS Word application on it.

Method 2: Run Disk Utility to Repair Crashed Word

Running the application in Disk Utility will make sure that your Mac’s disk would stay in a safe and healthy state. To repair your Mac’s disk and fix Word keeps crashing on Mac, follow these quick steps:

  1. From the main menu on Mac, click on Go menu, click Utilities. Start the Disk Utility program.
  2. From the left panel, select the primary disk on your system. (In most of the cases, it is Macintosh HD).
  3. Now, click on the First Aid option from its toolbar and confirm your choice.
  4. Mac starts the process of repairing the disk. Once it completes the repairing process, restart your Mac and check if Microsoft Word keeps crashing on Mac or not.

You should be able to repair the trouble-causing error MS word keeps crashing in both Windows and Mac platforms using the above-mentioned methods.

If you have missed any unsaved, lost, or deleted Word document on Mac, You can easily recover your Word document on Mac.

Method 3: Clearing the AutoRecovery Folder

MS Word comes with an inbuilt feature Auto-save that automatically saves the running document in the background. If your files are closed unexpectedly, It allows us to get our files back. However, sometimes the AutoRecovery function might clash with the application and cause trouble forcing to MS Word crashing. Therefore, you can consider clearing it to fix Word on Mac that keeps crashing.

  1. Launch Finder on your Mac, and from its menu, click on Go > Go to Folder.
  2. Now, copy and paste the path “~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery/” on your Mac (without the quotes).
  3. As you click on “Go“, it will open the AutoRecovery folder on your Mac.

One the folder is accessed, just delete the auto-saved files so that the folder would be cleared. Make sure you have the updated saved version of files before deleting it.

Method 4: Reset the Word Preferences to fix MS Word crashing on Mac

Sometimes, if the preferences on the application is incorrect, it may cause the trouble in MS word.  To resolve this, you can reset the preferences altogether and try restarting Word.

  1. To start with, select the Word icon on the desktop and go to the Word > Preferences option from the menu.
  2. When Word Preferences tab appears, click on the File Locations icon from here.
  3. This will open the File Locations feature on the screen. Click on the User templates option and choose to Reset
  4. You can also click on the Modify button to view it. Here, you can see a Normal You can cut and paste it to any other location (like your desktop) or simply move it to the Trash as well.

Bottom line:

With the help of above-mentioned methods, you should be able to fix MS Word crashing issue on both Windows and Mac systems. If you were able to fix the error, do let us know in the comment section below.

Microsoft Word as we all know is a convenient application for writing content, storing data, statistics, etc. across the globe.

Nevertheless, even the best application comes with problems. One such problem which you might come across is a scenario where your Word document is crashing while opening or saving.

In this article below you will know why this error occurs and how to fix your Microsoft Word crashing on multiple sequences which are listed in the below section .

Fix Word Crashing Issue

The solution to fix the following issue is categorized based on the scenario of the Word crashing

  1. Word Document crashing while saving.
  2. Microsoft word crashing while opening
  3. Word crashes when printing
  4. Microsoft Word crashes when updating Table of Contents
  5. Word crashes when copying and pasting

Click on the link to the word crashing scenario which you have encountered to directly go through the solution in the sections below.

If you are looking for a quick and effective automated solution to repair your Microsoft Word from crashing, we strongly recommend you use Professional Word Repair Utility like Remo Repair Word. The tool will repair your Word document from any of the above-mentioned sequences without any hassle and without paying anything, Download the tool now and fix the Word crashing issue!!!

Why does Word keep crashing?

Your Microsoft Word could be crashing due to various reasons depending on the section below.

  • Faulty or third-party Add-ins
  • Improper Microsoft Office settings
  • Virus intrusion
  • Abruptly closing of Word application

These are common reasons for Word application crashing while opening or saving. However, these errors could be addressed by following methods mentioned in the section below.

Fix Word keeps Crashing When Saving

Follow the effective methods resolve the Word file which keeps crashing when saving

  • Run Office Repair Tool
  • Disable Add-ins
  • Run and Open Word in Safe Mode
  • How to Recover an Unsaved Document When Word Crashes?

Run Office Repair Tool

  1. Open Control Panel, click Programs and Features and click on Microsoft Office.
  2. On the window, click Repair and then Continue.
  3. You can choose Online Repair and Quick Repair. Let the repair finish and restart your computer.

Disable Add-ins to fix Word file crashing while saving

Another major factor for your Word application crashing are Add-ins, by disabling the faulty add-ins you will be able to address the issue effortlessly

  1. Go to the File option on the left top corner
  2. Click on Options > Add-ins tab.
  3. Click on the Go button near the drop-down box named Manage: Com-in Add.how to fix word crashing
  4. Go on the checkbox to disable any add-ins listed and click on the OK option

Run and Open Word in Safe Mode

Safe mode may fix the Microsoft Word crashing issue while saving effortlessly. To access your Word document in Safe mode, follow the methods mentioned in the section below.

  1. Hold on to the Ctrl key and Double-click the Word shortcut.
  2. Click Yes at the prompt to open Word in Safe Mode.Safe mode
  3. Try to save the Word document. After this, you can stop Office Safe Mode, exit and restart your Office application.

Note — If your Word crashes while trying to save a document, then the file which you might have been working on would have remained unsaved if AutoRecover is not activated. Follow the steps mentioned below to recover unsaved word document

How to Recover an Unsaved Document When Word Crashes?

  1. Open Word application > click File > Options > Save.
  2. Copy the AutoRecover file location path.
  3. Go to the File Explorer, paste the location path, and find the unsaved document. Next, copy the .asd file.
  4. Go to your Word app, click File > Open > Recover Unsaved Documents at the bottom.
  5. Paste the copied .asd file into the File Name box popping up. Open the Word file recover it.

Repair Word application crashing while opening Document

To fix the Word application crashing while opening a document, follow the methods mentioned in the section below.

  • Disable protected view
  • Repair Crashed Word
  • Uninstall and Reinstall Office
  • Change Word settings

Disable Protected View Word and Reopen the Document

  1. Open a blank Word document > Click on File
  2. Options > Trust Centre > Trust Centre Settings.Word crashing
  3. Protected View > Uncheck the check-boxes next to all 3 enable programs
  4. Close the black Word and reopen the document in Word again.

Repair Crashed Word

  1. Right-click on Start > Select Programs and Features
  2. Right-click on the Microsoft Office product you want to repair and select Change
  3. Select Online Repair on How would you like to repair your Office Programs screen
  4. Select Repair and tick Quick Repair
  5. Follow the on-screen instructions to complete the Word repair process.

Change Word settings

  1. Click File > Options
  2. Then click Trust Centre > Click on the button marked Trust Centre Settings
  3. Click on File Block settings > Untick the document types that you want to be able to open and click OK.Microsoft Word crashing

Uninstall and Reinstall Office

Note — Find your serial key and save it in a text document.

  1. Open Control Panel, click Program and Features, then locate and select Microsoft Word.
  2. Click Uninstall in the top menu.
  3. Once you have completed with uninstallation process
  4. Reinstall Microsoft Word

Additional Tip — If you are wondering how to show formatting marks in Microsoft Word, click here

Microsoft Word crashes when printing

If your Microsoft Word application crashes while printing a document, you can try the following solutions:

  • Try Printing to PDF, XPS, or OneNote.
  • Delete the contents of the Printers folder in the C directory.
  • Identify the false printer

Try to print in a feasible printing file formats like PDF, XPS, or OneNote

Launch Microsoft Word and open your document in it. Now, go to “File > Print.” After that, click on the Printer drop-down menu and select the following options one by one and see if Word crashes while you print or not.

  • Microsoft Print to PDF.
  • Microsoft XPS Document Writer.
  • OneNote for Windows 10.

If Word does not crash, you can use these modes to print your Word documents. If Word still crashes, try the next solutions.

Delete the contents of the Printers folder in the C directory

Clear the contents of the Printer folder in the C directory and see if it solves your issue. To delete the contents of this folder, first, you have to stop the Print Spooler service

  • Launch the Run command box by pressing the Win + R keys.
  • Type services.msc and click OK. This will launch the Services app.
  • In the Services app, scroll down and find the Print Spooler service.
  • Once you find it, right-click on it and select Stop.
  • Now, after stopping the Print Spooler service, open the file explorer and enter the following path, and hit Enter.
    C:WINDOWSSystem32spool
  • There, you will find the Printers folder. Open it. If you receive the Permissions dialog box, click Continue.
  • Delete all the contents inside the Printers folder. After that, launch the Services app again and start the Print Spooler service. For this, right-click on the Print Spooler service and select Start.

Identify the false printer

For accomplishing this process, uninstall all the printers and re-install them again one by one. After installing each printer, print your Word document and verify if Microsoft Word crashes.

Repair Microsoft Word crashes when updating Table of Contents

  1. Troubleshoot Word in Safe Mode.
  2. Repair Microsoft Word.

Troubleshoot Word in Safe Mode

Safe Mode launches the Office applications with Add-Ins disabled mode. This mode allows the user to identify unwanted Add-In. Once you have identified the Add-in, troubleshoot the issue

Repair Office

  • Right-click on Start > Select Programs and Features
  • Right-click on the Microsoft Office product you want to repair and select Change
  • Select Online Repair on How would you like to repair your Office Programs screen
  • Select Repair and tick Quick Repair
  • Follow the on-screen instructions to complete the Word repair process.

Microsoft Word crashing while Copy-Pasting

If you have encountered the above-mentioned problem, you will need to follow the below-listed methods

  1. Turn off the Clipboard history.
  2. Uncheck everything in the Office Clipboard Options menu

Turn off the Clipboard history.

  • Go to Windows Settings
  • In the Search Tab, type Clipboard history
  • Disable the Clipboard history from the residing options

Uncheck the Office Clipboard Options menu.

  • Open your Microsoft Word.
  • Open Microsoft Office Clipboard.
  • Now, click on the Options menu at the bottom
  • Deselect all the options and check if the issue is resolved

Even after trying all the above-mentioned methods if you have still not resolved the Word file crashing while saving, then the possible reason behind this would be due to Word Document corruption. In such cases, you will need a reliable Word Repair utility to address the crisis

Remo Repair Word is a well-known repair utility that can effortlessly repair your corrupted or damaged Word document. The software is capable of repairing and recovering text, formatting, OLE objects, and fields including hyperlinks from corrupt DOC files. The tool can also effortlessly repair frozen Word file

Remo Repair Word is compatible with MS Word, 2019, 2016, 2013, 2010, 2007, 2003, etc, and with any version of the Windows operating system. The user can Preview the lost/damaged word file to evaluate the repaired Word document

Moreover, the tool is completely free to use.

So, Download the software and fix the corruption issue to resolve Microsoft Word crashing problem.

Note — Remo Repair Word can effortlessly repair WinWord Exe application error within a matter of few clicks

Repair Word Crashes When Saving using Remo Repair Word

Follow the steps mentioned in the section below to repair word file crashing using Remo Repair Word Tool

Step 1: Download Remo Repair Word and install the software on your system.

Step 2:  Launch the software and Browse to select your corrupt .doc or .docx file.

select the word file which you want to repair

Step 3: Click on the Repair button to start the repair process.

the file repairing process begins

Step 4: If you are satisfied with the results, Save the repaired file to any location.

Preview the repaired doc file

Conclusion

The above article emphasizes on how to fix the Word crashing in the various scenarios while saving and opening. Remo Repair Word is a hassle-free tool that can effortlessly repair any corrupted Word document. If you have any queries regarding the article, feel free to make use of the comment section below

Microsoft Word is an application that caters to users from all spheres of life. Working professionals, students and homemakers, all use Microsoft Word, sometimes as their second skin. It is often used for writing letters, drafting emails, writing assignments, formulating brochures, CVs. In short, for any document, Microsoft Word can be your go-to option. Yet, there are times, when out of the blue, you might encounter issues like Microsoft Word keeps crashing.

What Happens When Microsoft Word Keeps Crashing In Windows 10?

In a situation, when Microsoft Word keeps crashing, you might encounter issues like documents disappearing without being saved, your word document might close abruptly with no apparent reason, or it may just freeze. One way is to seek help from your IT administrator, but what if he is not available at the moment and you have to accomplish a task urgently? In that case, you can try some easy to follow self troubleshooting methods.

Methods To Fix Microsoft Word Keeps Crashing?

Before we move forward with the steps to resolve the “Microsoft Word keeps crashing” issue, it is recommended that you take a backup of your documents. This way, you would at least have your existing files safe in case there is a mishap, and you have to reinstall Microsoft Word all over again.

To avoid any loss of Word files because of Microsoft Word crashing, Right Backup is secure online cloud storage that can help you keep a backup of your Word file.

Right Backup

Features:

  • It has a 12-hour automatic scheduler with the help of which you can back your data to the cloud.
  • Comes with a custom and smart restore functionality with the help of which you can restore backed up files you desire
  • Works on all major platforms (Windows, Android, iOS and Mac)

If you have been encountering this issue often, it is advisable that switch on the Always create backup copy option for some time so that at least you will have a backup ready should something go wrong. To enable this, here’s the path –

File > Options > Advanced > Always create backup copy

Method 1: Try Disabling Or Removing A Third-Party Plug-ins (Add-ons)

Third-Party Plug-ins

There is no doubt that there are some Microsoft Word Add-Ins that can take your productivity to the next level. Yet, there might be some which can notoriously hamper the working of the application. Some of them can lead to Microsoft Word crashing abruptly, or some might completely freeze the application.

In that case, you can try disabling or removing the recently installed Add-ins one by one. This may help you in finding out what add-in is leading to Microsoft Word crash in Windows 10.

Steps:

  1. In Microsoft Word, open File and click on Options
  2. On the left-hand panel, click on Add-ins. Here you will see that all the add-ins are listed.
  3. At the bottom of the screen, click on the Manage dropdown, select COM Add-ins  and click on Go
  4. Now, from the dialogue that appears net, select add-ins that you wish to disable or remove
  5. For disabling, uncheck the box next to the add-in. And, if you wish to remove it, click on the checkbox and then click on Remove
  6. To save the changes click on OK

Method 2: Try Opening The Word Document In Safe Mode

Word Document

If your Microsoft Word keeps crashing now and then and you are not able to open it regularly, you can try opening it in safe mode. It is important to note that the steps mentioned below are applicable for Office 2010, 2013, 2016 and 2019 –

  1. Press Ctrl and double-click on the shortcut of Microsoft Word application
  2. In the windows that appear next, click on Yes
  3. You can alternatively, press Windows + R key and type winword /safe and click OK. This method is especially useful if you are running a version older than Office 2010

Also Read: How To Boot Windows 10 in Safe Mode

Method 3: Did I Lose My Document?

Now, this is more a preventive measure. Your heart would race and skip a beat when you realise that your unsaved document is gone because of the crash. Needn’t worry, let’s see what we can do in that situation. In most cases, after the crashing of Microsoft Word,  the previous document is opened, which you couldn’t save because of the error.

If that doesn’t happen, you can undertake the following steps to search for AutoRecover file’s location –

  1. Click on File and then click on Options and then click on Save. Copy the location path of the AutoRecover file
  2. Now, go to the File Explorer and paste this location path
  3. You will now be able to find the unsaved document in .asd format. Copy this
  4. Again, go to the Microsoft Word application and follow the path File > Open > Recover Unsaved Documents at the bottom. Here, paste the .asd file into the file name section area and click on the word file that you wish to recover

Not sure of the above method? Here are some other ways to recover unsaved word documents on Windows 10.

Method 4: Use The Microsoft Word Inbuilt Office Repair Tool

Office Repair Tool

If Microsoft Word is just not responding or keeps crashing or freezing, you can use the inbuilt Office repair tool to fix the issue.

  1. Open Start by pressing the Windows key
  2. Type Control Panel in the search box and open it
  3. Click on Programs and then click on Uninstall a program
  4. Right-click on Microsoft Office Suite and click on Change
  5. A pop-up window will appear, click on Repair and then continue
  6. After you have clicked on continue, you will be offered two ways – Online Repair or Quick Repair
  7. After you have clicked on either option, the repair mode will repair office program
  8. Now, you can restart your computer and see if the Word file is working fine or not

In The End

It is always advisable to have some troubleshooting tricks up your sleeves to resolve issues. After all, there are times when you are all on your own and have to tackle issues like word file crashing now and then. We hope that we’ve helped you with some of the most effective ways to deal with the issue. And, if you have a better resolve, the comment section is open for you.

For more such troubleshooting content and intriguing info on everything tech under the sun, keep reading WeTheGeek blogs. You can find us on Facebook and YouTube as well.

Top 5 Best Ways to Fix Microsoft Word Crash­ing on Win­dows 10

Microsoft Word is the most widely used word processing software. It meets the writing needs of students, businesses, and the average person. Yet, despite its versatility, Microsoft Word is not without problems. One problem that can arise is crashing while using Word software. When this happens, you may lose the saved documents. If word crashing is something that you often find yourself dealing with, read below for some of the solutions we recommend.

Top 5 Best Ways to Fix Microsoft Word Crash­ing on Win­dows 10
Fix Microsoft Word Crash­ing on Win­dows 10

1. Restart the PC

This is probably the easiest step to take when Microsoft Word crashes into your computer. Here’s what you need to do to restart your PC:

Step 1: Click the Windows button on your desktop.

Step 2: Click the Power button in the Options menu.

Step 3: Select Restart.

An alternative approach is needed to restart your PC:

Step 1: On your keyboard, press the CTRL + ALT + DEL key to release a blue screen with a list of options.

Step 2: Click the power button at the bottom-right of the screen.

Step 3: Select Restart.

2. Disable Add-IIS

Microsoft Word can sometimes crash due to installed add-ins. If the app crashes after the PC restarts, you can disable add-ins using the following steps:

Step 1: Launch Microsoft Word.

Step 2: At the top left of the Word window, click on the file.

Step 3: Select the option from the new menu.

Step 4: Click on Add-ins.

Step 5: In the drop-down menu next to the Manage tab, select the COM add-in and click Go.

Step 6: In the New dialog box, untick all the boxes next to Add-ins in Word and click OK.

Step 7: Turn off the sound and restart your PC.

3. RUN Office Repair Tool

Microsoft Word comes with a built-in office repair tool. You can use this tool to resolve persistent word crashes. Here’s how to use the tool:

Step 1: In the Windows Search box, enter a query for Control Panel and press Enter to open it.

Step 2: Select Programs and Properties from the menu that appears.

Step 3: Scroll through the list of programs / apps and select Microsoft Office Suite or Microsoft Office Professional or Microsoft 365 apps depending on your Microsoft package.

Step 4: From the options that appear after selecting your appropriate Microsoft package, select Change.

Step 5: A new pop-up window should open. If you use Microsoft 365, you only have the option to fix your Microsoft package using Quick Repair. However, if you use a Microsoft Office suite, you should be offered two methods of repair, quick repair and online repair. First select Quick Repair, if the problem persists, connect to the Internet and click «Online Repair».

Step 6: Click Repair to start the fix process.

4. Uninstall Microsoft Office updates

Sometimes, you experience a crash in Microsoft Word after a recent Microsoft Office update. If you notice this, you can try uninstalling the update and see if it fixes the issue. Here’s what to do:

Step 1: Click the Start button, type Control Panel in the Windows Search box and press Enter to open it.

Step 2: Select Programs and Properties from the menu that appears.

Step 3: In the left pane of the new window, select View Installed Updates.

Step 4: In the Installed title column, scroll through the new update to identify the most recent installation.

Step 5: After identifying the latest update, click on the program/app to select the update.

Step 6: Click Uninstall.

Step 7: You will get a prompt confirming that you have uninstalled the update, click Yes.

5. Open sound in safe mode

If you notice that Microsoft Word is crashing, try opening the software in Safe Mode. This method only applies to ward-up versions from 2010 onwards. See the steps below:

Step 1: On your keyboard, hold down the CTRL key and click on the Microsoft Word shortcut on your desktop.

Step 2: When the desktop prompt asks if you want to launch Safe Mode, click Yes.

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