Princeton’s WordNetRate this definition:3.8 / 12 votes
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servicenoun
work done by one person or group that benefits another
«budget separately for goods and services»
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servicenoun
an act of help or assistance
«he did them a service»
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service, religious service, divine servicenoun
the act of public worship following prescribed rules
«the Sunday service»
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servicenoun
a company or agency that performs a public service; subject to government regulation
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servicenoun
employment in or work for another
«he retired after 30 years of service»
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military service, armed service, servicenoun
a force that is a branch of the armed forces
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Service, Robert William Servicenoun
Canadian writer (born in England) who wrote about life in the Yukon Territory (1874-1958)
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avail, help, servicenoun
a means of serving
«of no avail»; «there’s no help for it»
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service, table servicenoun
tableware consisting of a complete set of articles (silver or dishware) for use at table
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servicing, servicenoun
the act of mating by male animals
«the bull was worth good money in servicing fees»
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servicenoun
(law) the acts performed by an English feudal tenant for the benefit of his lord which formed the consideration for the property granted to him
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serve, servicenoun
(sports) a stroke that puts the ball in play
«his powerful serves won the game»
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service, serving, service of processnoun
the act of delivering a writ or summons upon someone
«he accepted service of the subpoena»
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overhaul, inspection and repair, servicenoun
periodic maintenance on a car or machine
«it was time for an overhaul on the tractor»
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serviceverb
the performance of duties by a waiter or servant
«that restaurant has excellent service»
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service, serveverb
be used by; as of a utility
«The sewage plant served the neighboring communities»; «The garage served to shelter his horses»
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serviceverb
make fit for use
«service my truck»; «the washing machine needs to be serviced»
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serve, serviceverb
mate with
«male animals serve the females for breeding purposes»
WiktionaryRate this definition:5.0 / 2 votes
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servicenoun
An event in which an entity takes the responsibility that something desirable happens on the behalf of another entity.
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servicenoun
Action or work that is produced, then traded, bought or sold, then finally consumed.
Hair care is a service industry.
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servicenoun
A function that is provided by one program or machine for another.
This machine provides the name service for the LAN.
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servicenoun
The state of being subordinate to or employed by an individual or group
Lancelot was at the service of King Arthur.
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servicenoun
The military.
I did three years in the service before coming here.
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servicenoun
A set of dishes or utensils.
She brought out the silver tea service.
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servicenoun
The act of initially starting, or serving, the ball in play in tennis, volleyball, and other games.
The player had four service faults in the set.
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servicenoun
A religious rite or ritual.
The funeral service was touching.
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servicenoun
The serving, or delivery, of a summons or writ.
The service happened yesterday.
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serviceverb
To serve.
They service the customer base.
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serviceverb
To perform maintenance.
He is going to service the car.
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serviceverb
To perform a sexual act.
He was going to service her.
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servicenoun
A taxi shared among unrelated passengers, each of whom pays part of the fare; often, it has a fixed route between cities.
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Etymology: From servise (French:).
Samuel Johnson’s DictionaryRate this definition:0.0 / 0 votes
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Servicenoun
Etymology: service, Fr. servitium, Latin.
1. Menial office; low business done at the command of a master.
The banish’d Kent, who in disguise
Follow’d his king, and did him service
Improper for a slave.
William Shakespeare, K. Lear.2. Attendance of a servant.
Both fell by our servants, by those men we lov’d most:
A most unnatural and faithless service.
William Shakespeare.3. Place; office of a servant.
I have served prince Florizel; but now I am out of service.
William Shakespeare.By oppressing and betraying me,
Thou might’st have sooner got another service.
William Shakespeare.These that accuse him are a yoke of his discarded men; very rogues, now they be out of service.
William Shakespeare.A court, properly a fair, the end of it trade and gain; for none would go to service that thinks he has enough to live well of himself.
William Temple.4. Any thing done by way of duty to a superior.
That service is not service, so being done,
But being so allow’d.
William Shakespeare, Cymbeline.This poem was the last piece of service I did for my master King Charles.
Dryden.5. Attendance on any superiour.
Madam, I entreat true peace of you,
Which I will purchase with my duteous service.
William Shakespeare.Riches gotten by service, tho’ it be of the best rise, yet when gotten by flattery, may be placed amongst the worst.
Francis Bacon.6. Profession of respect uttered or sent.
I am a woman, lacking wit,
To make a seemly answer to such persons,
Pray do my service to his majesty.
William Shakespeare, Hen. VIII.7. Obedience; submission.
Thou nature, art my Goddess; to thy law
My services are bound.
William Shakespeare, K. Lear.God requires no man’s service upon hard and unreasonable Terms.
John Tillotson, Serm.8. Act on the performance of which possession depends.
Altho’ they built castles and made freeholders, yet were there no tenures and services reserved to the crown; but the lords drew all the respect and dependency of the common people unto themselves.
John Davies, State of Ireland.9. Actual duty; office.
The order of human society cannot be preserved, nor the services requisite to the support of it be supplied, without a distinction of stations, and a long subordination of offices.
John Rogers.10. Employment; business.
If stations of power and trust were constantly made the rewards of virtue, men of great abilities would endeavour to excel in the duties of a religious life, in order to qualify themselves for publick service.
Jonathan Swift.11. Military duty.
When he cometh to experience of service abroad, or is put to a piece or pike, he maketh a worthy soldier.
Edmund Spenser.At the parliament at Oxford his youth and want of experience in sea service had somewhat been shrewdly touched, even before the sluices of popular liberty were yet set open.
Henry Wotton, Buckingham.12. A military atchievement.
Such fellows will learn you by rote where services were done, at such and such a breach.
William Shakespeare, Hen. V.13. Purpose; use.
All the vessels of the king’s house are not for uses of honour, some be common stuff, and for mean services, yet profitable.
Henry Spelman.14. Useful office; advantage.
The stork’s plea, when taken in a net, was the service she did in picking up venemous creatures.
Roger L’Estrange.The clergy prevent themselves from doing much service to religion, by affecting so much to converse with each other, and caring so little to mingle with the laity.
Jonathan Swift.Gentle streams visit populous towns in their course, and are at once of ornament and service to them.
Alexander Pope.15. Favour.
To thee a woman’s services are due,
My fool usurps my body.
William Shakespeare, K. Lear.16. Publick office of devotion.
According to this form of theirs, it must stand for a rule, no sermon, no service.
Richard Hooker.If that very service of God in the Jewish synagogues, which our Lord did approve and sanctify with his own presence, had so large portions of the law and prophets, together with the many prayers and psalms read day by day, as equal in a manner the length of ours, and yet in that respect was never thought to deserve blame; is it now an offence that the like measure of time is bestowed in the like manner?
Richard Hooker.I know no necessity why private and single abilities should quite justle out and deprive the church of the joint abilities and concurrent gifts of many learned and godly men, such as the composers of the service-book were.
Charles I .The congregation was discomposed, and divine service broken off.
Isaac Watts.17 . Course; order of dishes.
Cleopatra made Antony a supper sumptuous and royal; howbeit there was no extraordinary service seen on the board.
George Hakewill.18 . A tree and fruit.
The flower consists of several leaves, which are placed orbicularly, and expand in form of a rose, whose flower-cup afterwards becomes a fruit shaped like a pear or medlar: to which must be added, pennated leaves like that of the ash.
Philip Miller.October is drawn in a garment of yellow and carnation; in his left hand a basket of services, medlars, and other fruits that ripen late.
Henry Peacham.
Webster DictionaryRate this definition:0.0 / 0 votes
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Service
alt. of Service
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Service
a name given to several trees and shrubs of the genus Pyrus, as Pyrus domestica and P. torminalis of Europe, the various species of mountain ash or rowan tree, and the American shad bush (see Shad bush, under Shad). They have clusters of small, edible, applelike berries
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Servicenoun
the act of serving; the occupation of a servant; the performance of labor for the benefit of another, or at another’s command; attendance of an inferior, hired helper, slave, etc., on a superior, employer, master, or the like; also, spiritual obedience and love
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Servicenoun
the deed of one who serves; labor performed for another; duty done or required; office
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Servicenoun
office of devotion; official religious duty performed; religious rites appropriate to any event or ceremonial; as, a burial service
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Servicenoun
hence, a musical composition for use in churches
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Servicenoun
duty performed in, or appropriate to, any office or charge; official function; hence, specifically, military or naval duty; performance of the duties of a soldier
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Servicenoun
useful office; advantage conferred; that which promotes interest or happiness; benefit; avail
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Servicenoun
profession of respect; acknowledgment of duty owed
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Servicenoun
the act and manner of bringing food to the persons who eat it; order of dishes at table; also, a set or number of vessels ordinarily used at table; as, the service was tardy and awkward; a service of plate or glass
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Servicenoun
the act of bringing to notice, either actually or constructively, in such manner as is prescribed by law; as, the service of a subp/na or an attachment
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Servicenoun
the materials used for serving a rope, etc., as spun yarn, small lines, etc
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Servicenoun
the act of serving the ball
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Servicenoun
act of serving or covering. See Serve, v. t., 13
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Etymology: [Properly, the tree which bears serve, OE. serves, pl., service berries, AS. syrfe service tree; akin to L. sorbus.]
FreebaseRate this definition:4.0 / 2 votes
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Service
In economics, a service is an intangible commodity. That is, services are an example of intangible economic goods.
Service provision is often an economic activity where the buyer does not generally, except by exclusive contract, obtain exclusive ownership of the thing purchased. The benefits of such a service, if priced, are held to be self-evident in the buyer’s willingness to pay for it. Public services are those society as a whole pays for through taxes and other means.
By composing and orchestrating the appropriate level of resources, skill, ingenuity, and experience for effecting specific benefits for service consumers, service providers participate in an economy without the restrictions of carrying inventory or the need to concern themselves with bulky raw materials. On the other hand, their investment in expertise does require consistent service marketing and upgrading in the face of competition.
Chambers 20th Century DictionaryRate this definition:0.0 / 0 votes
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Service
sėr′vis, n. condition or occupation of a servant: a working for another: duty required in any office: military or naval duty: any liturgical form or office, public religious worship, religious ceremonial: a musical composition for devotional purposes: labour, assistance, or kindness to another: benefit: profession of respect: order of dishes at table, or a set of them: official function, use, employment: that which is furnished: a tree of rarely more than 30 feet high, with leaves and flowers like the Rowan-tree, but the former downy beneath—also Sorb.—ns. Serviceabil′ity, Ser′viceableness.—adj. Ser′viceable, able or willing to serve: advantageous: useful: capable of rendering long service, durable.—adv. Ser′viceably.—ns. Ser′vice-berr′y, a berry of the service-tree: (Scot.) the fruit of the white beam: a North American shrub, the shadbush; Ser′vice-book, a book of forms of religious service: a prayer-book; Ser′vice-box, a form of expansion joint, used in street-mains of steam-heating systems; Ser′vice-clean′er, a portable air-compressing pump and receiver for service-pipes; Ser′vice-line, one of two lines drawn across the court twenty-one feet from the net, in lawn-tennis; Ser′vice-mag′azine, a magazine for storing ammunition for immediate use; Ser′vice-pipe, a smaller pipe from a main-pipe to a dwelling; Ser′vice-tree, a tree of the pear family, with close-grained wood and an edible fruit; Ser′ving-mall′et, a piece of wood having a groove on one side to fit the convexity of a rope; Din′ner-ser′vice, a full set of dishes for dinner; Tā′ble-ser′vice, a set of utensils for the table; Wild′-ser′vice, a small species of service-tree, cultivated in England for its fruit and wood.—Service of an heir (Scots law), a proceeding before a jury to determine the heir of a person deceased.—Active service, service of a soldier, &c., in the field, against an enemy; At your service, a phrase of civility; Have seen service, to have been in active military service: to have been put to hard use; Plain service, in Anglican usage, an office which is simply read. [Fr.,—L. servitium.]
Dictionary of Nautical TermsRate this definition:0.0 / 0 votes
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service
The profession; as a general term, expresses every kind of duty
which a naval or military man can be called upon to perform. Also,
implying any bold exploit.—To see service, is a common expression,
which implies actual contest with the enemy.—Service, of served rope,
is the spun-yarn wound round a rope by means of a serving-board or
mallet.
Military Dictionary and GazetteerRate this definition:0.0 / 0 votes
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service
In a military sense is the art of serving the state in war. All studies, acts, and efforts of the profession of arms have this end in view. To belong to the army and to belong to the land service, are the same thing. In a more restricted sense, service is the performance of military duty. In its general sense, service embraces all details of the military art. But in its restricted sense, actual service is the exercise of military functions. To see service, is a common expression denoting actual collision with an enemy. To retire from service, to quit the army, or resign.
Editors ContributionRate this definition:0.0 / 0 votes
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service
The act and process of providing a specific form of work.
The service provision is excellent and so efficient.
Submitted by MaryC on February 24, 2020
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service
The act of process of the regular maintenance of a vehicle or other form of transport and machinery.
Engineers are employed all over the world to service aircraft, systems, buses, trains, machinery etc.
Submitted by MaryC on December 21, 2015
Surnames Frequency by Census RecordsRate this definition:0.0 / 0 votes
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SERVICE
According to the U.S. Census Bureau, Service is ranked #17896 in terms of the most common surnames in America.
The Service surname appeared 1,562 times in the 2010 census and if you were to sample 100,000 people in the United States, approximately 1 would have the surname Service.
71.7% or 1,120 total occurrences were White.
22.1% or 346 total occurrences were Black.
3.4% or 54 total occurrences were of Hispanic origin.
2.2% or 35 total occurrences were of two or more races.
Matched Categories
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- Activity
- Aid
- Common Law
- Company
- Coupling
- Delivery
- Employment
- Force
- Helpfulness
- Military
- Religious Ceremony
- Tableware
- Tennis
- Tennis Stroke
- Tune
- Work
- Writer
British National Corpus
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Spoken Corpus Frequency
Rank popularity for the word ‘service’ in Spoken Corpus Frequency: #283
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Written Corpus Frequency
Rank popularity for the word ‘service’ in Written Corpus Frequency: #452
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Nouns Frequency
Rank popularity for the word ‘service’ in Nouns Frequency: #24
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Verbs Frequency
Rank popularity for the word ‘service’ in Verbs Frequency: #1044
How to pronounce service?
How to say service in sign language?
Numerology
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Chaldean Numerology
The numerical value of service in Chaldean Numerology is: 7
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Pythagorean Numerology
The numerical value of service in Pythagorean Numerology is: 9
Examples of service in a Sentence
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Donald Dereamus:
We’re really short staffed and I don’t know if any EMS service in this state has basically full staffing – urban or rural.
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Simone Netherlands:
Our goal is to work with the Forest Service to make the area safer for local people.
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Brian Ellison:
The flag means everything to me, when you say your oath and you join the military you stand in front of that flag when you raise your right hand. When we lose a service member or a veteran dies we put it on the casket.
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David Soucie:
While it doesn’t answer all the questions about why it wasn’t addressed before it was put into service.
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Olaf Scholz:
We will do the same steps, and Congressional Research Service analysts will be very, very hard to Russia.
Popularity rank by frequency of use
Translations for service
From our Multilingual Translation Dictionary
- diensAfrikaans
- خدمةArabic
- xidmətAzerbaijani
- службаBulgarian
- servei, servirCatalan, Valencian
- podání, služba, bohoslužba, práceCzech
- gweinidogaethWelsh
- Dienstleistung, Wehrdienst, Service, Gottesdienst, Aufschlag, Angabe, Dienst, bedienen, wartenGerman
- υπηρεσίαGreek
- servoEsperanto
- servicio, saque, servirSpanish
- teenistus, teenus, jumalateenistus, serviis, teenindama, hooldamaEstonian
- خدمت, سرویس, خدمت کردنPersian
- alaisuus, astiasto, asepalvelus, jumalanpalvelus, palvelus, palvelu, aloitussyöttö, reittitaksi, syöttö, tuomion lukeminen, huoltaa, palvellaFinnish
- service, servir, maintenirFrench
- seirbheisScottish Gaelic
- servizoGalician
- שירותHebrew
- सेवा, सर्विसHindi
- szerva, szolgáltatás, szolgálat, adogatás, szerviz, készlet, szervizelHungarian
- սպասք, ծառայություն, ծառայումArmenian
- servicioInterlingua
- jawa, dinas, layananIndonesian
- servizioItalian
- 務め, サービスJapanese
- სამსახურიGeorgian
- 용역, 서비스, 복무, 봉사Korean
- خزمهتKurdish
- prodessendumLatin
- tarnybaLithuanian
- dienestsLatvian
- ratonga, whakaekeekeMāori
- perkhidmatan, servis, khidmatMalay
- tjenesteNorwegian
- eredienst, bediening, dienstDutch
- tenesteNorwegian Nynorsk
- usługa, służba, serwis, usługiwaniePolish
- serviço, [[fazer]] ([[a]]) [[manutenção]], servirPortuguese
- serviciuRomanian
- служба, сервис, сервиз, молебен, подача, обслуживаниеRussian
- служба, servis, služba, сервисSerbo-Croatian
- služba, obsluhaSlovak
- službaSlovene
- shërbimAlbanian
- tjänst, gudstjänst, delgivningSwedish
- huduma, hudumiaSwahili
- சேவைTamil
- సేవTelugu
- การบริการThai
- hizmetTurkish
- armiye türiUyghur, Uighur
- службаUkrainian
- سروسUrdu
- cây thanh lương tràVietnamese
- דינסטYiddish
- 服务Chinese
Get even more translations for service »
Translation
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Citation
Use the citation below to add this definition to your bibliography:
Are we missing a good definition for service? Don’t keep it to yourself…
What do we mean by service?
By Ralph Badinelli, PhD, professor in the Department of Business Information Technology of the Pamplin College of Business of Virginia Tech.
Introduction
The service sector is by far the dominant part of the economy in the developed and developing world, yet the discipline of service science is still in its infancy. The purpose of International Society of Service Innovation Professionals (ISSIP) is to promote service science, design, engineering and management through advancement of the professional development, education, research, practice, and policy work of its member individuals and institutions.
Researchers and practitioners from several different disciplines have challenged the conventional definition of service. Many studies of service systems and service industries revealed that the key distinguishing feature of service is the co-creation of value between the service recipients (customers) and the service providers. Therefore, we define service as the application of knowledge to co-create value, and service science as the study of diverse, interconnected, complex “human-centered value-cocreation systems” in business and society.
The residue of outdated definitions of service have left many service professionals confused about the true nature of service and the broad range of disciplines that have an interest in this field.The definition of the word “service” has undergone a transformation within the last decade. The conventional view of service is that it produces outcomes that are intangible, heterogeneous, instantaneous and perishable. However this definition fails to differentiate products from service (Sampson & Froehle , 2006).
Service Dominant Logic
In 2004, Vargo & Lusch provided a precise codification and substantiation for the co-creation foundation of service, which they call Service Dominant Logic (SDL). See Vargo & Akaka2009) for an updated and concise explanation of the SDL theory. With the SDL perspective on service we can define service as a collaborative process of service recipients and service providers for the co-creation of value. SDL is based on 10 Foundational Premises:
- FP1 Service is the fundamental basis of exchange.
- FP2 Indirect exchange masks the fundamental basis of exchange.
- FP3 Goods are distribution mechanisms for service provision.
- FP4 Operant resources are the fundamental source of competitive advantage.
- FP5 All economies are service economies.
- FP6 The customer is always a co-creator of value.
- FP7 The enterprise cannot deliver value, but only offer value propositions.
- FP8 A service-centered view is inherently customer oriented and relational.
- FP9 All economic and social actors are resource integrators.
- FP10 Value is always uniquely and phenomenologically determined by the beneficiary.
SSME
Concurrent with the dissemination and adoption of an SDL perspective on service, IBM initiated a disciplinary framework known as Service Science, Management and Engineering (SSME). Service innovation can be viewed as the application of service science to the design and management of service systems. The SDL perspective clearly indicates that this science is in its infancy and is much more than special cases of production systems for goods or a by-product of goods production and delivery.
Rather, SSME advocates a holistic, multidisciplinary approach to service innovation by recognizing that service is a co-creative effort among several parties. Service recipients are a complex, complicated and context-dependent enterprises that require new thinking that goes beyond modeling conventional processes that were developed for manufacturing and product supply chains.
T-shaped professionals
New theories, methodologies and empirical evidence developed and critiqued by people from many diverse disciplines are needed to advance the science, management and engineering of service. With the understanding of a service system as a complex, context-dependent network of resource integrators, one immediately sees the need for multidisciplinary approaches to innovation in service design and management. Achieving collaboration of people with deep knowledge in one field with people with deep knowledge in other fields is a unique challenge for the study of service. The recent advocacy of the need for “T-Shaped” professionals is a natural outcome of service research (Barile et al, 2012). ISSIP was formed to provide a collaboration space of professionals from all of the diverse fields that impinge on service, and to enable each of these professionals to shape her/his expertise into a more effective form for the pursuit of service innovation.
References
Barile, S., G. Franco, G. Nota, M. Saviano (2012). “Structure and Dynamics of a “T-Shaped” Knowledge: From Individuals to Cooperating Communities of Practice” Service Science 4(2):161-180.
Sampson, S.E., Froehle, C.M. (2006), “Foundations and implications of a proposed unified services theory”, Production and Operations Management 15(2): 329-343. http://onlinelibrary.wiley.com/doi/10.1111/j.1937-5956.2006.tb00248.x/abstract
Vargo, S., R. F. Lusch. (2004). Evolving to a New Dominant Logic for Marketing. Journal of Marketing 68 (1) 1-17. http://sdlogic.net/JM_Vargo_Lusch_2004.pdf
Vargo, S. L. and M. A. Akaka (2009). “Service-Dominant Logic as a foundation for service science: Clarifications.” Service Science 1(1): 32-41. http://www.sdlogic.net/Vargo_Akaka_2009_SS.pdf
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#1
I’ve seen the following use of «to provide someone with» in privacy policies:
which enables us to provide you with improved services
This phrase comes up pretty often in google, and it seems wrong to me. You can provide someone with something, but I don’t think you can provide someone with a service. Am I right/wrong? What do you think? I think the sentence would be better like this:
which allows us to offer you improved services
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#2
A service is something. And it’s something that you can provide people with.
Your version is perfectly correct but it has a slightly different meaning, and there was no need to edit the original.
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#3
I have seen «provide … with a service» many times, and it has never occurred to me that there would be anything wrong with it.
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#4
«Provide a service» is an extremely common collocation and is perfectly standard English.
To me, the problem with the sentence is the superfluous «with.»
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#5
To me, the problem with the sentence is the superfluous «with.»
To provide [someone] with [something] = to give [someone something]. I don’t think you can omit «with».
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#6
It almost seems that for some reason you’re not recognizing «service» as the noun that it is here, so of course it is «some thing«.
That fact that it’s abstract and not a solid object is irrelevant.
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#7
To provide [someone] with [something] = to give [someone something]. I don’t think you can omit «with».
I agree and would not omit with.
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#8
Thank you for enlightening me!
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#9
I thought service are also countable nouns here:
The restaurant has the worst services. (The services there are just terrible.)
The restaurant gives very bad services.(the environment are terrible and lack of waiters)
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#10
I thought service are also countable nouns here:
The restaurant has the worst services. (The services there are just terrible.)
The restaurant gives very bad services.(the environment are terrible and lack of waiters)
When we talk about a restaurant we just say «service,» singular. See definition 1 of service in our dictionary.
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#11
I agree and would not omit with.
But actually, what I should have said was that if you omit «with» you really have to omit «you» as well:
which enables us to provide you with improved services
which enables us to provide improved services
which enables us to provide you improved services
which allows/enables us to offer you improved services
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#12
When we talk about a restaurant we just say «service,» singular. See definition 1 of service in our dictionary.
Do you mean it is uncountable? How can I distinguish the use?
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#13
I thought service are also countable nouns here:
The restaurant has the worst services. (The services there are just terrible.)
The restaurant gives very bad services.(the environment are terrible and lack of waiters)
Do you mean it is uncountable? How can I distinguish the use?
In general, businesses provides a service or services. But in the restaurant trade, the word «service» (
without
an article or plural) specifically means carrying food to customers’ tables.
Some restaurants/cafés are «self-service», which means that you help yourself to food at a counter and then find a table where you can sit down and eat it.
Others have «waitress service» or «table service», which means that someone comes to your table, takes your order and then brings you your food when it’s ready.
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#14
In general, businesses provides a service or services. But in the restaurant trade, the word «service» (
without
an article or plural) specifically means carrying food to customers’ tables.
Some restaurants/cafés are «self-service», which means that you help yourself to food at a counter and then find a table where you can sit down and eat it.
Others have «waitress service» or «table service», which means that someone comes to your table, takes your order and then brings you your food when it’s ready.
Do you mean when associated with restaurant, service can be countable and uncountable?
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#15
I mean that in addition to the normal countable and uncountable uses of the word service, it has the specific meaning described in #13.
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#16
I mean that in addition to the normal countable and uncountable uses of the word service, it has the specific meaning described in #13.
So generally, it is countable, right?
The restaurant has the worst services. (The services there are just terrible.)
The restaurant gives very bad services.(the environment are terrible and lack of waiters)
srk
Senior Member
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#17
But in the restaurant trade, the word «service» (
without
an article or plural) specifically means carrying food to customers’ tables.
What other services are you thinking of, Sun14. The environment in a restaurant is not a service. If the environment is terrible because the service is bad, this is still called «bad service.»
If there are several tables being waited on by several waiters, it is still referred to as «service,» not services.
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#18
In many cases «service» is countable, yes. But those sentences are not good examples of its use. Here are some better ones:
The company offers roofing and guttering services. / The charity hired the services of a professional fundraiser. / The church holds three services every Sunday.
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#19
What other services are you thinking of, Sun14. The environment in a restaurant is not a service. If the environment is terrible because the service is bad, this is still called «bad service.»
If there are several tables being waited on by several waiters, it is still referred to as «service,» not services.
Do you mean most restaurants only provide a kind of service so we use it in general as an uncountable noun?
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#20
In many cases «service» is countable, yes. But those sentences are not good examples of its use. Here are some better ones:
The company offers roofing and guttering services. / The charity hired the services of a professional fundraiser. / The church holds three services every Sunday.
If the services are more than one then we consider it to be countable, right?
srk
Senior Member
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#21
Do you mean most restaurants only provide a kind of service so we use it in general as an uncountable noun?
What I mean is that «service» in restaurants means all the activities (apart from food preparation) that enable you to get your meal: seating you, giving you a menu, taking your order, bringing you food. This «service» is an uncountable noun.
If restaurant personnel will also call a taxi for you, or sing «Happy Birthday» at your table, or send a violinist to your table to serenade your date, you might consider those to be «services,» but you ought to refer to them in another way («amenities» or «accommodations» or something else), so that it is clear you are not talking about what is normally thought of as restaurant «service.» If you say «The service is terrible,» you don’t mean the violinist was bad, and if you say «The services are terrible,» you won’t be understood.
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#22
What I mean is that «service» in restaurants means all the activities (apart from food preparation) that enable you to get your meal: seating you, giving you a menu, taking your order, bringing you food. This «service» is an uncountable noun.
If restaurant personnel will also call a taxi for you, or sing «Happy Birthday» at your table, or send a violinist to your table to serenade your date, you might consider those to be «services,» but you ought to refer to them in another way («amenities» or «accommodations» or something else), so that it is clear you are not talking about what is normally thought of as restaurant «service.» If you say «The service is terrible,» you don’t mean the violinist was bad, and if you say «The services are terrible,» you won’t be understood.
That’s clearer. Thank you so much.
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#23
What I mean is that «service» in restaurants means all the activities (apart from food preparation) that enable you to get your meal: seating you, giving you a menu, taking your order, bringing you food. This «service» is an uncountable noun.
Is it incorrect to say «Our restaurant can provide a good food service for your party»? Thanks.
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#24
Incorrect in what sense? The grammar works, but it’s not clear what you mean by it. There’s no obvious reason to even use the word service in that sentence.
We can provide good food for your party.
We can provide a full catering service for your party (including both food provision and waiter service).
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#25
Thanks for your reply.
«Our restaurant can provide a good food service for your party»?
Actually I just wanted to learn if I can use the word service as countable here. That’s why I made «a» bold.
And I used «good» to describe not the food but the service. So, does «a good catering service» work better? Thanks.
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#26
Yes, if you’re providing a service, then by definition you’re using the word countably. When uncountable, it can’t be modified by the indefinite article alone.
A catering service – countable – has a specific meaning (but it would be odd to modify it with the half-hearted word good if you were promoting such a service).
Service
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#27
but it would be odd to modify it with the half-hearted word good if you were promoting such a service).
Do you mean that it will not be grammaticaly incorrect to say «a good food/catering service» but the word «good» will not be effective enough to pull the customers? Thanks.
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#28
Yes. Others may very well disagree, but companies (or their advertising agencies) usually go over the top with the way they describe their wares – and even if prospective customers take such hyperbole with a large pinch of salt, it’s what they’ve come to expect. So if someone tries to sell them a product or service simply by describing it as “good”, they might wonder what’s wrong with it, that the providers of it didn’t dare exaggerate its virtues in the normal way.
На основании Вашего запроса эти примеры могут содержать грубую лексику.
На основании Вашего запроса эти примеры могут содержать разговорную лексику.
And what do you mean by «other supes»?
And what do you mean by «crazy»?
Not sure what do you mean by «in his name».
And what do you mean by most?
what do you mean by dealing in cash?
what do you mean by most influential??
what do you mean by «outlawry»?
So what do you mean by the past?
I’m not sure what do you mean by honesty?
And what do you mean by «accidental?»
what do you mean by ready templates?
And what do you mean by «radical feminist»?
But, what do you mean by «The living Celtic cultures»?
Allaberdi Deryayevich, what do you mean by the term «Digital Economy»?
The question is what do you mean by deepening your understanding of your field.
Wait what do you mean by official fugitives?
And what do you mean by my residence?
Just what do you mean by political?
Sorry, what do you mean by that?
And what do you mean by modern ballet?
Результатов: 1914. Точных совпадений: 1914. Затраченное время: 291 мс
When you go to interview for a customer service position, you’ll surely be asked: “What does customer service mean to you?” How do you answer this common interview question? What does a good answer look like? What does a bad answer look like? We’re going to help you with all of this through this comprehensive guide on answering this particular interview question.
This interview question is asked by a hiring manager to determine how well experienced the candidate is as a customer service representative or another type of customer service role. During the job interview for a customer service professional, the hiring manager might ask this job interview question to determine customer service skills the candidate best feels compelled about and how passionate the candidate is about providing excellent customer service.
Ready to get started? Let’s learn how to answer this interview question when interviewing as a job seeker for a customer service agent or any customer service job.
How to Answer Customer Service Interview Questions Effectively
Whenever answering customer service interview questions, you should do so with positivity. If you can, highlighting some of these area’s would be ideal:
- Knowledge of the product, business, service, or offer.
- Sharing previous customer service experiences as a core part of how you answer your interview question.
- Being able to answer the question in a clear and concise way.
- Being able to show that you have the ability to think on your feet and be a “problem solver” if you need to be.
What if They Ask “How Would You Describe Good Customer Service?”
If the interviewer asks you, “How would you describe good customer service?” you can absolutely use the answers below as a starting point for your answer. These two interview questions aren’t all that different from one another.
The key difference between these two interview questions is that you may want to emphasize more of the qualities that make up great customer service. For example:
- Ability to empathize with a customer.
- Ability to problem solve on the spot.
- Ability to represent the company in a strong, positive and trustworthy way.
Customer Service Skills You Can Highlight in Your Answer
When designing your interview answers, if you can, try to bring up or show your ability to have some of the best skillsets for customer service representatives. Some of those skills would be:
- Empathy
- Patience
- Clear communication
- Listening intently
- Reading between the lines
- Ability to stay positive
- Customer satisfaction
- Customer feedback
- Postive attitude
Additional customer service skills to consider, from the U.S. Bureau of Labor Statistics includes:
- Communication skills. Customer service representatives must be able to provide clear information in writing, by phone, or in person.
- Computer skills. Customer service representatives must be adept at using computers.
- Interpersonal skills. Representatives should be able to create positive interactions with customers.
- Listening skills. Representatives must listen carefully to ensure that they understand customers in order to assist them.
- Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.
- Problem-solving skills. Representatives must determine solutions to customers’ problems. By doing so, representatives contribute to customer loyalty and retention.
If you can, bring up scenarios that you can share from your past which encapsulate good examples of these skills. These could be situational examples which might share something of a STAR response (Situation, Task, Action, Result).
If you’re wondering how you might answer this interview question, here are three of the best examples of answering. Be sure that you use these answers as a method for designing your own answers.
Example one
Answer: “Customer service is the ability to help the company fill gaps in the product, offering, or service by being the most helpful and trustworthy guide for our customers. Being a problem-solver while staying empathetic and driving world-class support is something I’m extremely passionate about.”
Example two
Answer: “Customer service is the act of empathizing with our customers over points of friction they’re experiencing with our offerings. Great customer service is when you can quickly develop a strong connection and problem-solving rapport with the customer calling in.”
Example three
Answer: “Good customer service is the ability to develop a connection with our customers in a meaningful way. And through that connection, being able to service their needs even when they may be disgruntled or unhappy with our services. It’s about the ability to focus on the person, not just the situation.”
Example four
Answer: «Excellent customer service is about providing a customer experience. Let’s say a customer is calling the customer support line. At this point, we have the opportunity to turn that customer into a loyal customer of our brand. I’d aim to learn about their customer expectations and then determine the customers’ needs. From there, try to provide a customer service experience that makes them feel passionate about shopping with us or visiting our brand once more. I want to turn them into one happy customer. This is all part of the experience.»
A good answer to this question is one that should allude to what bad customer service looks like and how not to produce that experience during a customer complaint phone call or experience. Define what exceptional customer service looks like, then answer with that definition.
What are Examples of Bad Answers
It’s important that you decide what qualities make up the best potential answer for you. It should be representative of your prior experiences as well as your personality. But here’s what your answer shouldn’t look like:
“Customer service is the ability to communicate clearly, answer the phone, and get people through their situations.”
«I don’t know, I would say that customer service is something that comes with the job. It’s about listening to the customer and then trying to think about what they want. It’s really just trying to determine what the customer wants, I think. So if you had to ask me, I would say customer service is whatever the customer wants to know. Does that help answer your question?»
«I don’t really know if the customer’s needs are that important sometimes. For me, it’s about doing what’s best for the company, I think. If we have an angry customer who calls the support line, I’m going to listen to their customer feedback. But the company’s reputation is on the line, and there’s only so far I’m going to go with it. Customer service is turning an unhappy customer into a happy customer. Or an unhappy client into a happy client.
As you can see, this relatively short answer isn’t very impactful. It lacks the ability to focus on some skills necessary for customer service roles, like empathy. There’s no clear definition of customer service standards or what poor customer service looks like. There’s no ability to empathize with the customer and have the agent be in the «customer’s shoes» when providing support.
About the author
Patrick Algrim is a Certified Professional Resume Writer (CPRW), NCDA Certified Career Counselor (CCC), and general career expert. Patrick has completed the NACE Coaching Certification Program (CCP). And has been published as a career expert on Forbes, Glassdoor, American Express, Reader’s Digest, LiveCareer, Zety, Yahoo, Recruiter.com, SparkHire, SHRM.org, Process.st, FairyGodBoss, HRCI.org, St. Edwards University, NC State University, IBTimes.com, Thrive Global, TMCnet.com, Work It Daily, Workology, Career Guide, MyPerfectResume, College Career Life, The HR Digest, WorkWise, Career Cast, Elite Staffing, Women in HR, All About Careers, Upstart HR, The Street, Monster, The Ladders, Introvert Whisperer, and many more. Find him on LinkedIn.
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