Problems with word to pdf

Mac PDFMaker add-in is disabled after upgrading to 64-bit Office 2016

If your Office 2016 for Mac is upgraded to the 64-bit version from the 32-bit version, the PDFMaker add-in for Word and PowerPoint appears disabled. The add-in button in the ribbon is grayed out. It happens because the add-in is compatible only with the 32-bit version of Office 2016.

Adobe is aware of this problem, and working to make the add-in compatible with the 64-bit version of Office 2016 in a future release of Acrobat.

Opening a Word file results in an error — «Compile error in hidden module»

If you upgraded your Office 2016 to 64-bit and you have Acrobat installed, you see the following error message when you open a Word file:

Compile error

Solution: Download and apply the latest patch

The problem is fixed in the latest patch of Acrobat. Download and apply the patch to resolve the problem. Download the patch from here — https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-02-2016.html.   

Two PDF conversion dialogs are displayed, or the conversion fails with an error message

While converting a Word document to PDF (Acrobat > Create PDF), using Mac Word 2016 (Word 32-bit, version 15.23.2 or later), the following problems may occur:

  • Two conversion dialog boxes are displayed instead of just one. The dialog with «Allow» and «Don’t Allow» options appears first. Then the Acrobat PDFMaker conversion dialog box appears.
  • In the dialog, if you select Don’t Allow, the PDF conversion fails with the error message “Links are not retained.”

Solution: Try different options or settings

To resolve the problem, try one of the following steps:

  • In the dialog, select Allow.
    -OR-
  • In Word, choose Word > Preferences > Security & Privacy and then select the Use Microsoft Online service to open and save certain files preference.
    -OR-
  • Select Create PDF in the Acrobat ribbon. In the Save dialog, select Best for printing, and then select Export.

The Save dialog with PDF conversion options

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  • Question

  • A richly formatted, 30-page document I’ve frequently saved as a PDF will not now export from Word 2016.

    Whether I choose File > Export > Create PDF/XPS or File > Save As, this error appears as soon as I click Save or Publish: «The export failed due to an unexpected error.»

    If I print to CutePDF — or try to print the document to a physical printer — Word errors with «There is not enough memory or disk space to repaginate or print this document.» There’s 50+GB of free disk space on the C: drive and 4GB (49%) of free
    memory.

    Cycling the PC did not affect this. I opened the file from its network location with Word 2010 and saved it to PDF without a problem.

Answers

  • It’s possible the document has acquired some for of corruption, or that there’s a fault in the Office installation itself.

    Corrupt documents can often be ‘repaired’ by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the
    old document and saving the new one over it.

    You can repair a faulty Office installation via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change>Repair.

    Other errors can be cause by third-party Addins such as Digital Guardian Agent. Uninstalling or upgrading to the latest available version of the Addin may resolve the issue.

    See also:
    https://support.office.com/en-us/article/Fixes-or-workarounds-for-recent-issues-in-Word-for-Windows-bf6bf17c-2807-4871-83ce-e337ae8f0b86


    Cheers
    Paul Edstein
    [MS MVP — Word]

    • Marked as answer by

      Monday, November 9, 2015 10:35 AM

    • Edited by
      macropodMVP
      Tuesday, August 23, 2016 3:44 AM
      Added link to MS Fixes or workarounds page

PDF is one of the best ways to save a document into. Why? Because PDFs are secure, fast, and easy to create. The best thing about using PDF is the fact that it’s universal and can be found in most applications available today. You can “save as PDF” or “print to PDF” anytime with the build-in save to PDF function on your software.

Commonly, this save to PDF function is seen in Word, Excel, and other common processors alike. It has been accessible to convert however, there might have been some issues rising with the built-in method. But don’t worry, here at DeftPDF we aim to help you solve them.

save to PDF

What are these issues and how do we solve them?  

1. Italics, Bold, Underline, and Fonts are not followed

There have been some issues rising that when you italicize or change the font in some sentences in MS Word and save it into PDF, the italicization is dropped and it returns to its normal font state.

Why does this happen?

This usually happens when the font styles embedded in Word templates are used.  Basically, the fonts in Word are available for content in Word but not instantly embedded in PDF. When converting from Word to PDF, the save as function does not readily always bring in the font. What it does is bring in the content only.

How to fix it?

If “saving as PDF” doesn’t bring in the fonts and format, then using another method to convert would be the call to action. For fonts, ensure that they are embedded in the document by using the export method. This method ensures that fonts and formatting are preserved.

export Word to PDF

2. Links are removed when converted

Sometimes when you convert from Word to PDF, the links do not work properly and become regular text instead of a clickable link that allows you to jump from one page to another.

Why does this happen?

Possible reasons that could affect the links involve the lack of detail – meaning the long link added was not complete or the prefix (https:// or http://) was not correctly typed in. Sometimes the text containing the link is separated by line breaks or perhaps cover too much text to link in. But the most common mistake made by authors is to use the “print to PDF” method instead of saving it as a PDF. To explain this, print to PDF method mimics printed documents in its digital form. A printed material does not contain hyperlinks, therefore removed from the resulting PDF.

How to fix it?

Since we know that the lack of detail can be the source of all broken links, then the initial action that needs to be taken should be to check if all information is correctly inserted and if formatting does not affect it. Make sure to put a space before and after the text hyperlinked and avoid breaking the content. Moreover, save your Word to PDF using “Save as” instead of “print to PDF” to keep the links intact.

saving hyperlinks in Word to PDF

3. Conversion Problems

It can be as bad as having a corrupted PDF, an image that does not show when viewed or it could be having a PDF that is too slow to load. When this happens, not all of your readers can view the file and they may possibly see some missing pieces in the content.

Why does this happen?

The possible reason for such a result boils down to one reason alone – content. The Word document you are trying to convert to PDF may have too many graphics or complex content, having too much media or objects attached that cannot be supported by the processor. When using online PDF converters, a failed connection or a disrupted internet connection can also affect the process and may result to a corrupted file.

How to fix it?

One way to fix this is to lessen the vector or graphics contained in the file. Some data are bigger than others so it is best to observe which causes the PDF to load slowly and reduce it. Simplified design and flattening graphics can also reduce data from multi-layer designs, making it much faster to load. Flattening graphics means simplifying data, which you could achieve by using the Print to PDF method. This basically loses all embeddings and converts it as a printed digital file. Compression is also one of the solutions you can look into. Making the file size smaller also helps with the loading issue.

compress PDF using DeftPDF

4.  One file becomes multiple PDFs

Saving to PDF should have only one resulting PDF file but if your document results in multiple cut-up files, then there’s some error in your settings.

Why is this happening?

There are either too many page breaks or too many sections in your document and the processor sees it as a queue to cut up the content into different files. This is not a default setting though and should not appear as multiple documents in one but when the printer’s settings are changed once, it could retain the variations and cause these deviations.  

How to fix it?

Before printing to PDF, you need to change the paper setting and use standard Letter paper size. Sometimes using a4 paper can affect the resulting file if there are page breaks. If this doesn’t work, you can also extract the text by using PDF to text converters. This will ensure that all formatting will be neutral and only the text content will be gained. Then you can paste the text back to Word in its clean slate, and save it as a PDF. This won’t result in a PDF with pre-installed layout issues because it only contains the text. 

page breaks in Word

5. Comments and markups are gone

When reviewing Word documents, you can always add comments and markups on the content so you can retaliate with a co-author about the changes that need to be made. When saving it to PDF though, these markups do not automatically come with the content and usually disappear. The resulting PDF would only show content and the final changes.

Why is this happening?

Comments and markups by default are not shown by Word processors. This is only a matter of changing settings in the software and could be enabled in a few clicks.

How to fix it?

Click “Review” then select “Track Changes.” This will now show all the changes made in the document in red ink. Then click “All markup” from the dropdown list. This will enable all comments and markups to be shown. When you click “save as PDF” then it will save it as how it sees it in actual – with comments in the review pane and markups within the content.

track changes in Word

The best way to fix conversion problems

While these techniques are provided as a solution, it may not always result in a happy ending. The best bet you can try is to use a reliable PDF converter that won’t automatically reduce the quality or change layout for your PDF. That is why DeftPDF is here for you, you can simply convert any format type and make it available in PDF with just a few clicks. With its user-friendly interface, you can easily convert anything in a few clicks. Best of all, it’s free!

DeftPDF tools

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Download PC Repair Tool to quickly find & fix Windows errors automatically

Exporting content to PDF via Microsoft Office apps like Word, Excel, PowerPoint, etc, is one of the most common actions we perform. If there is one document format that is almost as popular as Word, it is PDF, which is why converting to the format is so important to Office 365 users. The problem is, some folks have been having issues when trying to export Office documents to PDF, and that’s a problem in more ways than one.

Cannot export to or Save as PDF using Office apps

From what we have gathered, folks are seeing the following error message:

  • Microsoft Word: Sorry, we couldn’t find your file, Was it moved, renamed, or deleted
  • Microsoft Excel: Document not saved. The document may be open, or an error may have been encountered when saving.
  • Microsoft PowerPoint: An error occurred while PowerPoint was saving the file.
  • Microsoft Publisher: Publisher cannot save the file.

This error might drive you insane but worry not, we’ve got you well covered. Here’s how to fix this particular issue once and for all.

Cannot export to or Save as PDF using Office apps

If you face this issue, try these suggestions.

1] Repair Microsoft Office

Before making any other moves, please repair your Microsoft Office installation. We do this by right-clicking on the Start button, then from there, select Apps and Features via the WinX pop-up menu.

Select Microsoft Office from the list, and click on Modify when it appears.

Follow the instructions to repair your Microsoft Office install. Keep in mind that repairing your installation might not work, so if that is the case, then follow the tip below.

2] sRGB Color Space Profile in the wrong place

OK, so here’s the thing. Word or other Office app is looking for the sRGB Color Space Profile.icm in the wrong place. Because of this, the app is unable to locate the profile for use. You thus have to delete these Registry values.

Create a system restore point first and then launch the Run dialog, then type regedit into the box and hit the Enter key. After doing so, please seek out Path:

HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionICMRegisteredProfiles

Look for the sRGB value and delete it from the Registry.

Next, go to Path:

HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionICMRegisteredProfiles

Look out for the sRGB value and delete it.

Finally, you can now make attempts to export your PDF documents.

Please let us know if it worked for you or not.

Ezoic

Vamien has studied Computer Information Services and Web Design. He has over 10 years of experience in building desktop computers, fixing problems relating to Windows, and Python coding.

I am converting a word file into a pdf. Word version is 2016. I need to have hyperlinks active (References to sections, figures, etc.)
I use Export — Create a PDF/XPS Document and Optimized for Standard.
I have references to figures and tables completely working, but references to sections don’t work. In the Table of Content, I cannot click on the page numbers. What can be done to have links to sections working?

asked Feb 14, 2017 at 17:22

Yule's user avatar

To retain hyperlinks while converting word to pdf:

In word: Go to file, save as, choose option ‘Best for electronic distribution and accessibility’ and export.

answered Jul 10, 2019 at 20:08

user11766925's user avatar

1

Printing Word Document as PDF will deactivate all URL or link if it is inside a Text or Picture.

But if you use Save As PDF or Export as PDF Option to make your PDF all URL or link will be active and you can click on that text or picture to visit your desired link or URL.

Using Save as Option

enter image description here

Using Export

enter image description here

PSEUDO's user avatar

PSEUDO

1034 silver badges13 bronze badges

answered Feb 22, 2018 at 17:22

Shuvongkor's user avatar

ShuvongkorShuvongkor

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0

When you use Export as PDF,
make sure you are not on the option that says Best for printing
because your document is to be used for Electronic purposes.

answered Jun 12, 2020 at 6:05

Mahshad Samnejad's user avatar

1

Super simple way — Use the web version.

  1. Visit office.com.
  2. Open Word.
  3. Create/Upload the document.
  4. Click on File tab -> Save As -> Download As PDF.

P.S. — On uploading the document if you found it distorted/broken in the web version, just go ahead and download the PDF, it will not be distorted.

answered Sep 14, 2021 at 18:02

Ashish Dahiya's user avatar

This is what worked for me:

  1. Click on File -> Save As
  2. In the popup, select the file type as PDF.
  3. Click on the «Options» button.
  4. Check the check box which says «PDF/A Compliant».
  5. Click on OK and save the file in the required folder.

Also from what I’ve read, PDF/A is a better format for the future. Read more about it here: PDF/A Compliance

answered Sep 24, 2021 at 18:52

Akshat J.'s user avatar

Akshat J.Akshat J.

931 silver badge6 bronze badges

And another answer, but since nobody wrote it yet:
In my PDF no links worked until I deleted all internal links to other places in the doc, like footnotes. Once I deleted all internal links the http-links worked again. Be aware: one single link breaks the whole document!

answered Aug 26, 2021 at 21:41

Pauloco's user avatar

PaulocoPauloco

1,0091 gold badge10 silver badges19 bronze badges

1

If you click on Options in Save As, the options dialog will pop up. Under «Include non-printing information check Create bookmarks using … checkbox, and select Heading radio button.

answered Feb 14, 2017 at 17:42

Michael Daniloff's user avatar

5

I used Save as Adobe PDF instead of Save As .. then select pdf format, none of the latter works. Save as Adobe PDF retained the hyperlinks for me, and the file size is a lot smaller too. enter image description here

answered Nov 4, 2020 at 9:04

Ames's user avatar

AmesAmes

4502 silver badges11 bronze badges

  1. Under File, click «options».
  2. Click on «Advanced» on the left side of the Word options pop up.
  3. Uncheck «CTRL + Click to follow hyperlink»
  4. Click «Ok».

Once you’re done with this, proceed with converting your word file to pdf. The hyperlinks should be active now.

Stephen Rauch's user avatar

Stephen Rauch

47.2k31 gold badges110 silver badges133 bronze badges

answered Jun 20, 2018 at 23:57

playthegame's user avatar

Written by Allen Wyatt (last updated June 20, 2022)
This tip applies to Word 2010


Louise has a system that has the Academic Professional version of Office 2010 installed. She has a problem generating a PDF file from within Word. When she goes to save a document, there are options concerning the format in which the document can be saved. When she chooses «save as PDF,» she gets an error message: «Export failed due to unexpected error.»

Several readers suggested that this isn’t a Word problem, but instead is a problem with some Windows drivers. For them, the problem was fixed when they updated Windows as described in this Knowledge Base article:

http://support.microsoft.com/kb/2639417

Note that nothing in the article says anything about generating PDF files. Instead, it appears that the update takes care of modifying the drivers responsible for creating the PDF files, and this modification fixes the problem exhibited in Word.

If that doesn’t work for some reason, you should try using an alternative method of creating your PDF file:

  1. Click the File tab.
  2. At the left side of the screen click Save & Send. (Don’t click Save; look down further on the left side and make sure you actually click on the Save & Send option.) Word presents you with some more options.
  3. Click Create PDF/XPS Document. Word displays a single button at the right side of the dialog box.
  4. Click the Create PDF/XPS button. Word displays the Publish as PDF or XPS dialog box. This dialog box looks very similar to a traditional Open dialog box.
  5. Specify a filename you want used for your PDF file.
  6. Click on Publish.

WordTips is your source for cost-effective Microsoft Word training.
(Microsoft Word is the most popular word processing software in the world.)
This tip (11430) applies to Microsoft Word 2010.

Author Bio

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. Learn more about Allen…

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I am attempting to convert a Docx file that I have to a PDF. I have done this many times before, but this particular file has a lot of unique formatting with page breaks; some pages are landscape, some are portrait, some have normal margins, some have no margins etc. I also have page numbering in the footers. I need to convert to a PDF without losing any of the formatting (i.e. when I try to do this in WORD in cuts off my page numbers in the footer and also cuts off some of the text and images that are too close to the right side of the page for the pages with no margins). I’ve already tried using webtools to convert, and although they tend to keep the formatting, they replace some text with question mark symbols and are generally unreliable. I am wondering if anyone knows how to fix this. All I want is for my Word document to convert to a PDF in exactly the same format that it is in already! Thanks

Also, I have attempted to set the paper size in the page setup to custom with «0» in all four boxes, but this tremendously messes with the formatting of my figures, text boxes, text, etc.

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