When Hyperlink not working in word, it is frustrating. Isn’t it? Yes, it is possible to get hyperlinks not to work in different Microsoft Office versions. After inserting a hyperlink, it may not get the original style or look of Hyperlink. There can be any typing mistakes with the link address, or the option has been customized. You can fix it, no issue.
How Do You Correct Them?
At first, you have to know the reasons behind these issues. You have to learn how to edit and customize the hyperlinks.
Here, you will learn the reasons for the problems with hyperlinks and steps to correct those problems. Let’s go through these causes and solutions in detail.
Have a look at the possible causes that are mostly found to be the reasons whenever hyperlinks are not working.
| Reasons | Solutions |
| Customizing the Hyperlink | Changing the required setting |
| A misspelling or link typing mistakes | Checking and confirming the URL address |
| Microsft Word is not updated | Install the updates |
| Lost clickability on MAC | Edit the setting |
Several problems resist hyperlinks to work in office word. Generally, hyperlinks are underlined and blue-colored. If the structure of the Hyperlink in word does not have this blue color and underlining, there can be several reasons for it.
The Hyperlink may not follow the required style, or the style may be changed, or the type is in some effects. Moreover, Hyperlinks can be non-active. If the hyperlinks are TOC(Terms on Conditions) entries or have cross-references, this problem also can occur.
Another common problem with hyperlinks in Office Word is that the hyperlinks lose their click-ability. This link can be simply a hyperlink style applied to text, not an actual hyperlink.
When you press ALT+F9, you will see that there is no HYPERLINK field code. The setting of the field result can be misplaced with the field result.
How To Fix Hyperlinks in Word
As there are various issues with a hyperlink, it can cause hyperlinks not to work in words. According to the reasons, you have to fix problems.
Check the URL Link Address Properly
When you see that Hyperlink is not working, you must check if you have set it right. It must be complete and without any spelling mistakes. Then check the original website page. If the page is not existing, then it will show an error after clicking on the link.
The domain structure in the link and the URL address must be proper. There can be problems in the settings of the Hyperlink. To check it, right-click on the Hyperlink option and then edit it. A common fixing possibility is to clear or add the option “Show Field Codes Instead of their Values.”
Hyperlink Not Working in Word 2007
In-Office Word 2007, you may not be able to enter the webpage by ‘Ctrl + Click to follow the link.’ Vanishing the blue color and underline is also a common problem in this Word version.
Solution:
- Get to the “Word Option” from the ‘Office’ button.
- Then enter the ‘Proofing’ where you will see the ‘Autocorrect’ option. Here you will find the ‘AutoFormat’ option.
- Now check the dialog box- “replace as you type,” here you type “tab” and see ‘Internet and network paths with hyperlinks.’
- Now press Enter or the space bar after a path that is existing in the document. It will turn the path into an active hyperlink.
Hyperlinks Not Working in Word 2013
If you use Office Word 2013 and fail to get directed to the links, the problem can be misspellings. You must check if it is correct or complete.
Solution:
- You have to edit or remove the Hyperlink to reinsert it. So, you have to right-click on the Hyperlink and open the dialog box of “Hyperlink.”
- You will get options to edit, remove, open, or copy the link. Here, you do your required job.
- At first, check if the spelling is OK or the link is complete.
Another thing you can do is check the Ctrl+click option is enabled from the hyperlink options. For this,
- Click on Insert from the tool bar on he top of the word file.
- Right click on Hyperlink option and then select the customize the ribbon.
- Go to the advanced option from the left bar and check the box beside the CTRL+Click option is checked or not.
If not tick the box by clicking on it.
Another issue with Word 2013 is PDF hyperlinks not working. When you see links not working in PDF, use the Export option of the PS Word 2013 to have all the links clickable after exporting.
Hyperlink Not Working in Word 2016
After creating hyperlinks by the “Insert Hyperlink Tool,” hyperlinks may not open. Even the procedure as tested for excel and hyperlinks worked well in excel files. This might happen
It is normal to get the command- “Ctrl + click to follow the link” when we bring the cursor to the link. When the problem occurs, this command also does not appear. Even no other instruction or error box.
Solution:
- To fix this problem, you have to open the “Options” box from the ‘File’ of the Word document from the list presented on the left side and select the “Advanced” option.
- Scroll down, and you will find ‘Show Document Content.’
- Here you have to clear or select the “Show Field Codes Instead of Their Values” box.
- Now press the OK button.
Hyperlinks Not Working in Word 2020
Though Office Word 2020 is a more updated version, you also can have issues with enable hyperlinks in Word. The solution is quite similar to the Word 2016 version.
If it is unclicked or unchecked, you must click on the “Show Field Codes Instead of their Values.” You also should check if the browser is OK to open the linked page.
However, apart from these, still, you find the Hyperlink is not working in Microsoft Word document, check there might be any updates for the M/S office waiting to be installed in your PC.
Check from the notification bar on the bottom right side and install it.
Hyperlink Not Working in Word MAC
There are many functions unavailable in Office Word for MAC. In fact, Microsoft designed Office Word like this to keep it safer. They stay simple HTML functions in Word for MAC.
They disable HTTPS secure pages, Cookie Support, Active Server Pages, VBA, VBA executions, JavaScript, etc. This system and design make the Word for Mac safer.
The problem arises with the hyperlinks within Word documents. Most of the pages cannot be worked as hyperlinks anymore for the lacking of support.
You can use the virtual machine on MacBook Pro to open hyperlinks Word that is not opening on your Mac.
How Do I Make A Link Clickable On MAC
- To make the link clickable on a MAC, you must type the desired text on the “Text to display” box.
- Then provide the link in the URL or Address or Link to Field option.
- To do it, click on the field and then ⌘ cmd +v. It will paste the link to the typed text.
Now it will be a clickable link.
Frequently Asked Questions (FAQs)
What will you do when a hyperlink doesn’t work?
When you find the Hyperlink not to work, you have to find the reason and correct it. To search the reasons, troubleshoot the problem, and then check original website status, URL address, domain structure, and program settings. By entering the ‘edit hyperlink’ option, you can change settings.
Why are my hyperlinks not working?
When the default internet browser registration in the operating system is incorrect, hyperlinks can be problematic in Outlook. This problem arises after uninstalling Google Chrome or turning the default browser from internet explorer to other browsers like Chrome or Firefox.
What do hyperlinks look like?
In general, Text hyperlinks are blue with underlining. But it is not apparent. It can be without the blue color or underlining for some facts. A small hand pointing to the link appears when you bring the cursor on the hyperlinked image or text.
Final Words
Office programs are essential tools for our regular works. Most of us do lots of our writing job in MS Words. Setting hyperlinks is one of the significant parts of creating a writing piece in Word.
But Hyperlink not working in Word can be a common problem. We face this annoying issue, and it becomes a barrier to the completion of the task.
The exact reasons and the solutions can be the ultimate freedom from this obstacle. Here on this page, you have seen all the detailed answers to the reasons for different Word versions. Checking this page will be a great help for your work on Word.
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Question
-
I’m deploying Office 2016 as part of a Windows 10 SOE update, and I’ve run into a problem I’m having trouble solving.
Hyperlinks created using the Insert Hyperlink tool are not opening at all. This is only an issue in Word — hyperlinks created the same way in Excel work normally.
I can type a URL directly into the document, it’s converted to a hyperlink, and works perfectly.
When I mouse over broken hyperlinks, I’m not even getting the ‘Ctrl+Click to follow link’ tip appearing. I can Ctrl+Click on the link, and nothing at all happens — no errors, IE doesn’t attempt to open the page. Changing default browser
to Chrome makes no difference.I press Alt+F9, and can see that the link contains the correct hyperlink code — ie {HYPERLINK-«http://www.google.com.au»}
I’ve had a look at our Group Policy, and I can’t find any settings in there that look like they’d affect this behaviour, and I’m tending to think it’s not going to be a system policy given Excel can do this without issue.
Driving me up the wall! Does anyone have any ideas at all, or suggestions where I could look for further troubleshooting?
Thanks,
Stuart
Answers
-
So I’ve found the answer — it doesn’t make a lot of sense though.
The policy setting causing the issues was User ConfigurationPoliciesAdministrative TemplatesMicrosoft Office 2016Security SettingsCheck OLE Objects. This was Enabled, with ‘Strict Allow List’ selected.
Does Word keep a separate OLE allow list to other office applications? This is a global office setting, yet hyperlinks worked without problem in Excel and Outlook when created exactly the same way. Bug in Word?
Whatever the reason, I can stop pulling my hair out now!
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Marked as answer by
Wednesday, February 7, 2018 12:37 AM
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Marked as answer by
If your hyperlink is not working, it can delay your work and can be frustrating. If your hyperlink in word suddenly stopped working, which means its clickability is lost and is not working the way it is supposed to, you are not the only person this is happening to. An error with the hyperlink is a common occurrence and is not a significant issue, no matter how frustrating it proves to be. You can easily fix this issue.
How Can You Solve the Issue?
This issue can be solved easily. Firstly, you need to detect the correct reason for which you are facing the issue. After that, you should know how to edit hyperlinks. This article will take you into thorough detail about the reasons many face this issue as well as how to solve it easily.
Why Hyperlink Doesn’t Work in Word
Detecting reasons is essential to finding ways to solve the issue. Here are the main reasons you might be facing an issue with hyperlinks.
Misspelled Hyperlink
If you have the issue of the blue color text not appearing after inserting a hyperlink, you have likely misspelled the hyperlink. This can occur if you have not copied the hyperlink correctly or if it is pasted incomplete.
Web Browser Link is Corrupted
The browser link that you have copied is likely corrupted, and due to this reason, your hyperlink is not underlined.
Backdated Microsoft Word
If you are facing the issue of the hyperlink taking you nowhere, this is likely the issue.
MAC Lost the Clickable Link
If you have lost the clickability of a hyperlink in MAC, this is the issue you are probably facing. We have provided solutions for these reasons to help you swiftly detect and solve the problem.
Ways to Fix Hyperlinks in Word
Once you’ve detected the reason for your hyperlinks causing a problem, look into the best possible solution that will solve it. These solutions provide details as well as the step-to-step process that will help solve the problem easily.
1. Refreshing/Restarting
Restarting or rechecking applications or software is always a good start to fixing problems like these. These steps will guide you on how to achieve them.
- Open the webpage and click on the top left icon to refresh.
- Close the document you are working with and reopen it.
- Close all the tabs available in your browser.
- Next, close your browser after saving the bookmarks.
- On a new tab on your browser, insert the tab.
- Lastly, close and reopen the Microsoft program.
These steps will hopefully ensure in solve your problem; however, if you are still facing the issue, move on to the next solution.
2. Rechecking Hyperlink Text
You need to check your hyperlink if there are any errors in it. Check it thoroughly and firstly see if there are any spelling issues, then correct them. You can also make sure that it has been fully and correctly copied as well as correctly pasted.
After doing the minor things, you need to ensure that the website from which you copied the link is reliable and authentic. Try to use the address text box in word. Also, check that the hyperlink on the webpage is not corrupted, clear the hyperlink, and reset it. To edit the hyperlink, right-click on it to start editing. If your hyperlink is not the problem, then you need to change the settings in word.
3. Changing Settings in Word
You will be able to solve the problem by changing the setting in your word. You will have to tick or un-tick the Show ‘Field Codes Instead of their Values’ option.Different versions of the word have different methods on how to edit settings. Read the headings and follow the instruction of the version of the word that you have.
Solution for Word 2007
Follow the following steps:
- Go to the Office button.
- Next, go to the word option.
- Now you will have to navigate through and select the proofing option.
- From here, you will need to choose the Autocorrect option.
- Next, you will have to click on the AutoFormat option.
- Check the dialog box of ‘replace as you type.’
- From your keyboard, type ‘Tab’ and navigate ‘internet with network paths with hyperlinks.
- Click enter after the hyperlink text on your word document.
- You will notice that your hyperlink is now active.
Solution for Word 2010 and 2013
- Open the word file that you are currently working on and face the hyperlink problem.
- On the top, click on the insert option.
- Navigate the hyperlink option from the given list. Then, right-click on the hyperlink option.
- Next, you will have to click on Customize the Ribbon option, which will open a bar on the left.
- Click the Advanced option.
- Navigate the Ctrl + Click option
- See if the box beside this particular option is checked. If yes, then uncheck it.
- To complete the process click OK. If it does not pop up, it’s okay.
Solution for Word 2016 and 2020
- Open the word document which is having an issue.
- Click on the file at the top of the word document.
- Click on the Options box.
- Now, from the options list, click on the Advanced option.
- Next, click on the Show document content option from the given list.
- Next, you will have to uncheck the box beside the Show Field Codes Instead of their Values option.
- However, if the box is unchecked, check it.
- To finish the process, click ok.
Making Hyperlinks Clickable on MAC
Follow the following steps to achieve our purpose.
- Type the text you want to hyperlink in the ‘text to display box’
- Next, paste the desired link in the link to the field or the Address option.
- Now you will have to select the field and ⌘ cmd +v.
- This will result in your link being pated to the text, making it clickable.
FAQ’s
What is the importance of hyperlinks?
Hyperlinks are key to creating a web. They connect pages over the web to each other.
What is a shortcut for adding a hyperlink to a word?
You can press Ctrl + K to open an Address box in which you will have to paste the link.
What should I do if my hyperlink is not working?
Identify the hyperlink that is not working, then find out the best possible reason as to why it is not working. After that, you can choose a solution accordingly.
Final Words
Microsoft Word is an essential part of our work daily. Adding a hyperlink to a word document makes one’s work more efficient. However, a hyperlink not working can cause unnecessary delays in one to work that can lead to a lot of frustration.
However, this annoying issue is a common occurrence that can be solved easily. We have provided all the details of how you can detect the reasons for the problem and numerous ways to jump over this hurdle and solve the issue.
Fix your problem with the provided solutions and get back to adding hyperlinks to your word document in no time!
Refer Microsoft Answer for this problem: https://docs.microsoft.com/en-us/office/troubleshoot/error-messages/cannot-locate-server-when-click-hyperlink
To fix this problem automatically, download and run this tool which provides by the Microsft.
Link: https://download.microsoft.com/download/2/7/4/2746551A-B7FF-4DF9-9EF0-1D81FC7DF272/MicrosoftEasyFix50655.msi
Error message when selecting hyperlink in Office: «Cannot locate the Internet server or proxy server»
Symptoms
When you create a hyperlink in an Office document and then select the
link, you may receive one of these error messages:Unable to open . Cannot locate the Internet server or proxy
server.Unable to open . Cannot open the specified file.
= the hyperlink you inserted.
Cause
This problem occurs when the following conditions are true:
You are using Microsoft Internet Explorer:
- A proxy server -or-
- A firewall that does not allow HTTP requests to be placed on your local network
Internet Explorer is not your default browser.
The ForceShellExecuteregistry key is not present in the following location or is not set to 1:
For 32 bit Office Versions installed on 64 bit operating systems
HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet
For 32 Bit Office Versions installed on 32-bit Operating Systems or 64 Bit Office Versionsinstalled on 64-bit Operating Systems
HKEY_LOCAL_MACHINE SoftwareMicrosoftOffice9.0CommonInternet
Workaround
To have us work around this problem for you, go to the «Here’s an easy
fix» section. If you prefer to fix this problem manually, go to the
«Let me fix it myself» section.Here’s an easy fix
To fix this problem automatically, select the Download
button. In the File Download dialog box, select Run or Open, and then
follow the steps in the easy fix wizard.
- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you’re not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer
that has the problem.Let me fix it myself
To work around this issue, either add the ForceShellExecute subkey, if
it is not present, and set the Value data, or if it is present, set
the Valuedata of the ForceShellExecute subkey.Adding the Internet Subkey to the Registry and Setting the Value Data
Quit any programs that are running.
Select Start, and then select Run. Type regedit in the Open box, and then select OK.
In Registry Editor, browse to one of the following subkey (create the keys when they do not exist):
For a 32 Bit version of Office on 64-bit version of Windows
HKLMSOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet
For a 32 Bit version of Office on 32-bit version of Windows
HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet
For a 64 Bit version of Office on 64-bit version of Windows
HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet
Make sure the Internet subkey is selected. On the Edit menu, point to New, and then select DWORD Value. Add the following registry value:
Value Name: ForceShellExecute
Double-click ForceShellExecute, and then set the Value data to 1. Select OK.
On the Registry menu, select Exit.
Содержание
- Причина 1: Некорректный адрес
- Причина 2: Системная ошибка
- Способ 1: Назначение другого приложения браузером по умолчанию
- Способ 2: Файл .CMD
- Способ 3: Редактор реестра
- Способ 4: Очистка компьютера специальными программами
- Вопросы и ответы
Причина 1: Некорректный адрес
Если в MS Word ссылка не отображается синим цветом и не подчеркивается, а также не осуществляет переход в браузер, в первую очередь необходимо проверить правильность адреса. Структура адреса сайта состоит из нескольких частей, например, https://lumpics.ru/. Первый элемент (https/ http) – это протокол, может обозначаться по-другому: «ftp», «mailto», «file».
После протокола всегда идет двоеточие и двойной слэш, за которым прописывается префикс (необязательный параметр, «www.»), непосредственно адрес сайта, состоящий из имени и доменного сокращения, указывающего расположение или направленность сайта («.ru», «.com», «.org» и т.д.). Заканчивается ссылка слэшем (для перехода на главную страницу).
При ручном написании проверьте правильность расположения компонентов (двоеточие, точка, слэши, тире и нижнее подчеркивание) и поставьте после ссылки пробел. Обычно при корректном указании пробел «придает» набору символов привычный вид.
При копировании адреса и последующей вставки в документ не используйте функцию «Сохранить только текст». Для корректного отображения выберите «Сохранить исходное форматирование» или «Объединить форматирование».
Читайте также: Создаем активные ссылки в Microsoft Word
Причина 2: Системная ошибка
Если ссылка прописана правильно и все равно не осуществляет переход в браузер при нажатом CTRL+щелчок мыши, при этом появляется окно с сообщением «Данная операция отменена в связи с ограничениями на оборудовании. Свяжитесь с системным администратором» или «Это действие запрещено политикой организации. Для получения дополнительных сведений обратитесь в службу поддержки.», это говорит о системном сбое. Вы можете устранить его, поочередно выполняя предложенные далее способы.
Способ 1: Назначение другого приложения браузером по умолчанию
Чаще всего указанные ошибки появляются, когда браузером по умолчанию является не Internet Explorer. Сбой в переопределении обязанностей вызван инсталляцией либо Google Chrome, либо Opera и назначением их браузером по умолчанию. Если удалить указанные веб-обозреватели, проблема может сохраниться. Для этого переопределяют обязанности на Mozilla Firefox.
На примере последнего и рассмотрим, как назначить браузером по умолчанию другую программу:
- Откройте веб-обозреватель, при первом запуске обычно появляется окно о необходимости назначить конкретный браузер программой по умолчанию.
- Если этого не произошло, кликните три горизонтальные черты для вызова основного меню и щелкните на «Настройки».
- Во вкладке «Основные» в категории «Запуск» есть кнопка «Установить по умолчанию», кликните на нее.
- Пример, как это же сделать в Яндекс.браузере.
Способ 2: Файл .CMD
Указанные выше ошибки иногда появляются после удаления Гугл Хрома.
- В таком случае закройте все программы из пакета MS Office и запустите Internet Explorer. Когда веб-обозреватель откроется, нажмите на шестерёнку и перейдите в «Свойства обозревателя».
- При появлении нового диалогового окна перейдите во вкладку «Программы» и нажмите на ссылку «Использовать браузер Internet Explorer по умолчанию», а после – на «ОК». Закройте IE.
- Для устранения проблемы неоткрывающихся ссылок в Ворде запустите Блокнот («Пуск» – «Все программы» – «Стандартные» – «Блокнот»), скопируйте и вставьте приведенный ниже текст. Назовите файл MSO_Hyperliks.CMD и сохраните его на рабочий стол, после чего закройте Блокнот.
REG ADD HKEY_CURRENT_USERSoftwareClasses.htm /ve /d htmlfile /F
REG ADD HKEY_CURRENT_USERSoftwareClasses.html /ve /d htmlfile /F
REG ADD HKEY_CURRENT_USERSoftwareClasses.shtml /ve /d htmlfile /F
REG ADD HKEY_CURRENT_USERSoftwareClasses.xht /ve /d htmlfile /F
REG ADD HKEY_CURRENT_USERSoftwareClasses.xhtml /ve /d htmlfile /F
- Сделайте копию реестра операционной системы, после чего запустите исполняемый файл от имени администратора. Для этого кликните правой кнопкой мыши по файлу и выберите соответствующий пункт. Когда появится сообщение о необходимости указать пароль администратора, сделайте это или кликните на «Продолжить». Редактор реестра выдаст уведомление, после чего вам остается нажать «Да».
Подробнее: Как сделать резервную копию реестра
Способ 3: Редактор реестра
Указанный алгоритм сработает в отношении Гугл Хрома.
- Зайдите в «Редактор реестра»: воспользуйтесь клавишами Win+R, и когда появится диалоговое окно «Выполнить», пропишите команду
regeditи щелкните «ОК».Подробнее: Способы запуска «Редактора реестра» в Windows 10
- Раскройте категорию HKEY_CLASSES_ROOT и найдите папку «.html». При одиночном клике на указанный объект справа отображаются 3 файла, в числе которых есть файл «По умолчанию».
- Дважды кликните по нему и в поле «Значение» пропишите
chromeHTMLи нажмите «ОК», закройте «Редактор реестра», перезапустите все приложения Microsoft Office и проверьте работоспособность ссылок. - Если главным браузером является Mozilla Firefox, тогда повторите пункты 1-3, но в поле «Значение» укажите
htmlfile. Так же закрываете «Редактор реестра», перезапускаете офисные программы и проверяете функционал. - Если ссылки не открываются ни в одном веб-обозревателе, тогда создайте в указанном ниже расположении реестра файл под названием «command».
HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenЧтобы это сделать, перейдите по пути
HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopen, убедитесь, что папки «command» в указанной директории не существует и создайте ее. Для этого однократно кликните на папку «open» и справа кликните правой кнопкой мыши, выберите «Создать» – «Раздел». - В левом столбце появится новая папка, ее название нужно изменить на
commandи нажать Enter. Перезагрузите компьютер и проверьте работоспособность ссылок в Ворде.
Способ 4: Очистка компьютера специальными программами
Этот метод как последняя инстанция в решении появившихся проблем. Установите CCleaner и проведите чистку компьютера: накопителя, реестра, оперативной памяти и т.д.
Подробнее: Как пользоваться программой CCleaner
Также помощником в борьбе с временными файлами является Auslogics BoostSpeed. Его расширенная функциональность позволяет проводить генеральную «уборку» компьютера и ускорять его работоспособность.
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