I had/have the same issue,
It is not clear why this happens, couldn’t find any Microsoft blog post or something that confirms this, BUT, when looking through the Word 2010 settings I have found that there was a complete revamp of the shortcuts.
To «restore» word to the way you remember, you need to go to, File->Options->Customize Ribbon
On the bottom there is a label «Keyboard Shortcuts» and a button «Customize…» — click it
On the Categories box, scroll until you find «All Commands» and select it.
Now, from the right box select the following Command: EditCopy
Look at the «Current Keys» Box you will see «Ctrl+Insert» which is the NEW mapping
now put your cursor in the «Press new shortcut key» and Press Ctrl+C, a button on the bottom named Assign will light up, and you click on it.
Do the same for all the shortcuts you like, such as EditPaste, EditUndo, EditRedo, EditCut, SelectAll etc, then save.
Now everything works perfectly.
Again, I’m not clear why this wasn’t communicated by MS, it seems they are trying to force a new (old) standard on us that was used in mac for a long time,
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10-28-2015, 05:48 AM |
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Laptop keyboard will not work in Word 2013 only Hey everyone, I posted this same problem on Microsoft’s forum but haven’t even received so much as a «I don’t know» response. On one employee computer the laptop keyboard will not work in Word 2013. It only beeps at you. Everything else in Office 2013 and other applications work fine with the laptop keyboard. External keyboards work fine in Word though. The only two ways we have been able to get the laptop keyboard to work in Word is to open the help menu or click on the name in the upper-right corner of the Word window. Once you close out of Word and reopen it the problem comes back. Sticky keys are not on. I’ve uninstalled / reinstalled Office on it already a couple of times. There are a few other things I’ve tried but just can’t remember at this time. Does anyone else have any ideas what I can do?
Last edited by Charles Kenyon; 10-28-2015 at 09:29 AM. Reason: Mark as solved (abandoned)
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10-28-2015, 05:56 AM |
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I’ve not seen anything like this before. That may be why you haven’t gotten a response. How are the external keyboards communicating? USB? Bluetooth? Try starting Word in Safe mode. Does the problem still occur?
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10-28-2015, 06:31 AM |
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I had opened it in safe mode before, and the problem went away. I tried disabling every add-on I could find in Word but couldn’t get it to work. I must have overlooked a plugin the previous time because the culprit has been found. Thanks
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Home
> Posts > Fix: Keyboard shortcuts Ctrl-C, Ctrl-V, Ctrl-Z, Ctrl-A not working in Word
For some time now, I was getting very annoyed while copy-pasting content from other software into Microsoft Word 2010. I would press CTRL+C at some other software and then would press ALT+TAB to go into an open Word document and press CTRL+V to paste, but it would not. So I had to move my fingers far away to SHIFT+INSERT to paste.
Today had enough so after some Google search on it, found the best fix by Moshe Eschel at:
http://superuser.com/questions/215595/keyboard-shortcuts-such-as-ctrl-c-ctrl-v-and-ctrl-z-not-working-in-word-2010-on
To «restore» word to the way you remember, you need to go to, File->Options->Customize Ribbon On the bottom there is a label «Keyboard Shortcuts» and a button «Customize…» – click it
On the Categories box, scroll until you find «All Commands» and select it. Now, from the right box select the following Command: EditCopy Look at the «Current Keys» Box you will see «Ctrl+Insert» which is the NEW mapping now put your cursor in the «Press new shortcut key» and Press Ctrl+C, a button on the bottom named Assign will light up, and you click on it.
Do the same for all the shortcuts you like, such as EditPaste, EditUndo, EditRedo, EditCut, SelectAll etc.
Wonder why Microsoft didn’t add both the old and new shortcuts there, since it seems the dialog does support it. What a huge oversight, having Microsoft Word try to impose a shortcut from Macs (as it seems) to longtime Windows users (especially when other software the user works with use other set of shortcuts for copy-paste).
Moreover, the option to reassign the shortcut keys was very deeply hidden, hard for the average user to find it by themselves (couldn’t find it either and I don’t consider myself an average user).
Even more pathetic was the default shortcut key for Select All (usually Ctrl+A). It was Ctrl+5 and Ctrl+Clear (Numeric keyboard 5). What the heck Microsoft?
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Question
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Has anyone else noticed that Ctrl+key shortcuts don’t seem to work in Office 2013 apps consistently all the time?
For instance if I create a new Word document, type three lines of text, then hit Ctrl+A it doesn’t select all. So then if I highlight one line of text and do a Ctrl+C it doesn’t copy, but if i right-click and choose copy it copies. Then
if I hit Ctrl+V it doesn’t paste, but if I hit Shift+Insert (as the paste button shows is the shortcut if you hover your mouse over it), it pastes, and if i switch to Notepad and hit Ctrl+V the text pastes fine.
Answers
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I have same problem, resolved it until full uninstall.
good luck.
KR
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Edited by
Thursday, March 20, 2014 2:28 AM
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Marked as answer by
Tony Chen CHN
Thursday, April 10, 2014 1:50 AM
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Edited by
If keyboard shortcuts and keyboard shortcuts are not working in Microsoft Word, you can try the solutions mentioned in this article to fix this problem. Keyboard shortcuts allow you to quickly execute specific commands without going through multiple options. However, some users reportedly encountered this issue where they are unable to use keyboard shortcut keys in Word application. If you are also facing the same problem, here are some solutions that you can try to fix the problem.
Keyboard shortcuts don’t work in Word
The solutions to fix keyboard shortcut keys not working in Word are:
- Check if the keyboard shortcuts work or not elsewhere
- Reset keyboard shortcuts.
- Check it by running Word in safe mode and disable add-ins.
- Microsoft Word application repair.
Let’s discuss it in detail!
1]Check if keyboard shortcuts are not working anywhere else in Windows 10
Do keyboard shortcuts only work in Microsoft Word? Or do they not work in other applications in Windows 10 as well? Use keyboard shortcuts in Windows 10 in general and see if they work well or not.
You may also be interested in:
If not, you can see this post to fix hotkeys. To get started, run the keyboard troubleshooter, physically check the keyboard, reset the keyboard, etc.
2]Reset hotkeys
If no standard keyboard shortcuts work in Word, try resetting your keyboard shortcuts. This can help you solve the problem. To do this, you can follow the steps below:
Start Word and navigate to File > Options menu. In the Options window, go to the Customize Ribbon tab. here you will see Personalize button next to Keyboard shortcut option. Click this option, then in the next dialog window, press the reset all option.
Then confirm the reset process and all your hotkeys will be reset to default. Next, check if you can use the standard keyboard shortcuts in Word.
You can reassign shortcut keys for commands in Word using the same Customize option.
3]Check it by running Word in safe mode and disable add-ins
Sometimes app errors arise due to problematic plugins you have installed. The same reason can be why keyboard shortcuts don’t work in Word. So, restart Microsoft Word in safe mode, then see that you can use keyboard shortcuts.
To start Word in safe mode, open Run (Windows + R), then type and enter winword /safe.
If you can use hotkeys in safe mode, the problem is most likely caused by an installed plugin. So, start Word normally and then disable add-ins by following the steps below:
- Go to the file menu and click Option.
- Select the Plugins tab and press the button Let’s go button next to Manage COM plugins option.
- Now uncheck the installed plugins to disable them and then click on the OK button.
- Restart Word and see if you can use keyboard shortcuts like before.
4]Repair Microsoft Word Application
If nothing seems to work to fix this problem, repair the Microsoft Word application. If the problem lies with installing the app or updating the module, this method should work.
Just open the Settings app, then click the Applications Category. now from Applications and features , scroll to the Microsoft Office app, and then tap it. you will see a Edit option below; click on it and then choose between quick repair Y online repair options and press the button repair button to start the process.
After Windows repairs the Office applications, check if the keyboard shortcuts work or not.
I hope this article will help you to solve the problem of keyboard shortcuts not working in Word.
read more: How to customize keyboard shortcuts for Word.
You may also be interested in:
Guest
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#1
I can’t type in word but my keyboard works everywhere else, any idea why?
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Anne Troy
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garfield-n-odie
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#3
It could be because you have not activated your Word/Office
software, or because you have an expired trial version of Office
2003. What happens if you start Word and click on Help |
Activate Product? If you are already activated, a dialog box
saying so will appear. If you are not activated, the Activation
Wizard will start. If you have an expired trial version, a
dialog box will prompt you to enter a valid product key or
purchase a key online.
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Guest
Guest
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#1
Although, at the same time, all shortcuts are working properly in Excel or Powerpoint.
I tried reseting the custom shortcuts but the button is greyed out, so there must have not been made any changes there.
Then I copied fresh all the templates (norma.dot, normal.dotm etc.)
The last thing was to uninstall Office completely, follow the steps for manual uninstall and deleted all files/registry keys relevant to office and reinstalled but still the problem remains.
Any suggestions plz?
Guest
Guest
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#2
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- Apr 12, 2010
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#3
Go to word options (small arrow down at the top> more commands)
Then go to Customize> Keyboard shortcuts Customize
In the left windows, find All Commands.
Then, in the right one find copy text
Assign to it the keys Ctrl+C and then save changes and close word.
Reopen the program and unless all the shortcuts not yet working, go back to the same place and press the button on the top to reset all assignments.
Restart word again and it made the trick for me.
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- Feb 23, 2010
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#4
Guest
Guest
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#5
Hi, I do have the same problem. Can anybody help solving it?
Just has the same problem on my acer laptop (Timeline 3820T). I changed the keyboard and it works, so it might be that the wrong drivers are installed for the keyboard. Acer support sucks bigtime, it works much much slower than my older HP. Terribly disappointed with the Acer.
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- Mar 12, 2012
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#6
Just has the same problem on my acer laptop (Timeline 3820T). I changed the keyboard and it works, so it might be that the wrong drivers are installed for the keyboard. Acer support sucks bigtime, it works much much slower than my older HP. Terribly disappointed with the Acer.
» Terribly disappointed with the Acer «
That probably makes a few millions of us
«Acer support sucks bigtime»
Couldn’t have said it better..
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#7
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#8
Go to word options (small arrow down at the top> more commands)
Then go to Customize> Keyboard shortcuts Customize
In the left windows, find All Commands.
Then, in the right one find copy text
Assign to it the keys Ctrl+C and then save changes and close word.
Reopen the program and unless all the shortcuts not yet working, go back to the same place and press the button on the top to reset all assignments.
Restart word again and it made the trick for me.
Also I would suggest to check all key combinations such as ctrl+c, v, z, y etc.
All of them are listed starting with Edit…. so you should be looking for EditCopy, EditPaste, EditUndo, EditRedo, EditSelectAll and so on. Hope that helps ^^
PS: Applicable to MS Word 2007, 2010 and 2013
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#9
I’ll have to find out if it reset any other custom presets, though.
Hope that helps.
Regards,
Streifhorn
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#10
Go to word options (small arrow down at the top> more commands)
Then go to Customize> Keyboard shortcuts Customize
In the left windows, find All Commands.
Then, in the right one find copy text
Assign to it the keys Ctrl+C and then save changes and close word.
Reopen the program and unless all the shortcuts not yet working, go back to the same place and press the button on the top to reset all assignments.
Restart word again and it made the trick for me.
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#11
Thanks
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#12
Although, at the same time, all shortcuts are working properly in Excel or Powerpoint.
I tried reseting the custom shortcuts but the button is greyed out, so there must have not been made any changes there.
Then I copied fresh all the templates (norma.dot, normal.dotm etc.)
The last thing was to uninstall Office completely, follow the steps for manual uninstall and deleted all files/registry keys relevant to office and reinstalled but still the problem remains.
Any suggestions plz?
I had a situation for about a week or so where CTRL+ALT+G, which usually brings up Word Count Statistics, was graying my screen and I would have to use the mouse and click on Exit. I found that if I existed out of Word 2010, and went to Control Panel and selected Region, and selected Format, and picked English (United States), it fixed my problem. I hope this helps someone else. I was beginning to think there was no solution especially since it worked about a week or two ago. Very frustrating. I hope this helps someone else. I sure wasted a lot of time trying to find a solution.
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#13
Go to word options (small arrow down at the top> more commands)
Then go to Customize> Keyboard shortcuts Customize
In the left windows, find All Commands.
Then, in the right one find copy text
Assign to it the keys Ctrl+C and then save changes and close word.
Reopen the program and unless all the shortcuts not yet working, go back to the same place and press the button on the top to reset all assignments.
Restart word again and it made the trick for me.
Oh! Thank you soooo much for that! I almost went crazy trying to work on word and then trying to fix this shortcut mess! Yuor solution worked perfect (till now at least)
Thank you!
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#14
«Go to word options (small arrow down at the top> more commands)
Then go to Customize
In the left side of windows, find «customize the Ribbon»
Then, just scroll straight down to select Reset.
And then choose «reset all customizations a=on the drop down menu»
Having done that, select ok…. and you are done.
Cheers!
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