Fill in the blanks with the correct words from the word bank miguel

Word List

• 

  admit [ədˈmɪt] v.

  To admit something means to say that it is true.

  → I had to admit that I stole his idea.

• 

  bin [bin] n.

  A bin is a container that holds things.

  → He put his trash in the bin.

• 

  bowl [boul] n.

  A bowl is a deep, round dish that holds food or liquid.

  → I ate a bowl of cereal for breakfast.

• 

  cabin [ˈkæbɪn] n.

  A cabin is a small house made of wood.

  → My grandfather owns a small cabin in the country.

• 

  cash [kæʃ] n.

  Cash is money in the form of paper or coins.

  → I was able to save up enough cash to buy my mother a gift.

• 

  criminal [ˈkrɪmənl] n.

  A criminal is a person who does something against the law.

  → The police made sure the criminal couldn’t move his hands.

• 

  dozen [ˈdʌzən] n.

  A dozen is a group of twelve things.

  → Mom brought home a dozen donuts for us as a treat.

• 

  elder [ˈeldər] adj.

  An elder is a person who is older than the people around them.

  → Uncle Ray is my elder so I always try to be respectful.

• 

  facial [ˈfeɪʃəl] adj.

  If something is facial, it is related to a person’s face.

  → I could tell from his facial features that he was angry.

• 

  fence [fens] n.

  A fence is a structure around a house or field.

  → The farmer put up a fence so that no one could walk on her field.

• 

  inspire [ɪnˈspaɪər] v.

  To inspire means to make a person want to do something.

  → I was inspired to write a poem after watching the sunrise.

• 

  mere [mɪər] adj.

  When something is mere, it is small or not important.

  → We lost the game by a mere two points.

• 

  neat [niːt] adj.

  If something is neat, it is very clean or organized well.

  → My sister always keeps her bedroom very neat.

• 

  occasion [əˈkeɪʒən] n.

  An occasion is a time when something important happens.

  → Her graduation was an occasion to have a good time.

• 

  penalty [ˈpɛnəltɪ] n.

  A penalty is a punishment, given when someone breaks a rule or law.

  → I had to pay a $100 penalty for parking in the wrong spot.

• 

  rude [ruːd] adj.

  When someone is rude, they are mean and not polite.

  → The children at the bus stop were very rude.

• 

  settle [ˈsetl] v.

  To settle a problem means to end it by finding a solution.

  → It took three of our best executives all day to settle the problem.

• 

  vehicle [ˈvi:ɪkəl] n.

  A vehicle is a thing that moves people or things to another place.

  → A ferry is a vehicle that takes people from one island to another.

• 

  wallet [ˈwɒlɪt] n.

  A wallet is a thing that holds money and fits in a pocket.

  → I keep my money in a wallet.

• 

  yell [jel] v.

  To yell is to say something very loudly.

  → The coach yelled at his team for their poor performance.

Reading Comprehension

Answer the questions.

1. What is this story about?
   • a. Why elders are smarter than young people
   • b. How a criminal changed and learned to be good
   • c. Why you should not go to places with fences
   • d. Why you should admit when you are rude
2. Why did the old man yell at the criminal?
   • a. The old man reported the criminal’s penalty to the police.
   • b. The old man made an occasion to be bad.
   • c. The old man let the criminal go.
   • d. The old man took the criminal’s money.
3. What did the old man do with the criminal at the end of the story?
   • a. The old man reported the criminal’s penalty to the police.
   • b. The old man made an occasion to be bad.
   • c. The old man convinced the thief to never steal again.
   • d. The old man took the criminal’s money.
4. According to the passage, the criminal did all of the following EXCEPT _________.
   • a. he ate the fruit that was in the bowl
   • b. he drank the milk that was in the bottle
   • c. he heard the motor from the vehicle
   • d. he fell asleep in the cabin
5. What did the old man inspire the criminal to do?
   _____________

Answer Key

The activities in «4000 Essential English Words» are specially designed to make use of important learning conditions. Firstly, the words are introduced using sentence definitions and an example sentence. 4000 Essential English Words 1: 600 words (Unit 1 — Unit 30).

Read more

The activities in «4000 Essential English Words» are specially designed to make use of important learning conditions. Firstly, the words are introduced using sentence definitions and an example sentence. 4000 Essential English Words 3: 600 words (Unit 1 — Unit 30).

Read more

The activities in «4000 Essential English Words» are specially designed to make use of important learning conditions. Firstly, the words are introduced using sentence definitions and an example sentence. 4000 Essential English Words 4: 600 words (Unit 1 — Unit 30).

Read more

The activities in «4000 Essential English Words» are specially designed to make use of important learning conditions. Firstly, the words are introduced using sentence definitions and an example sentence. 4000 Essential English Words 5: 600 words (Unit 1 — Unit 30).

Read more

The activities in «4000 Essential English Words» are specially designed to make use of important learning conditions. Firstly, the words are introduced using sentence definitions and an example sentence. 4000 Essential English Words 6: 600 words (Unit 1 — Unit 30).

Read more

Par Fill in the blanks with the correct words from the word
bank.
WORD BANK
puddles
hill
appreciate
response
solution
1. That
is too high to climb.
2. We must find a
to the difficult problem,
3. I asked you a question. What is your
4. The rain formed
on the road.
5. Do you
the thought that went into the gifts you got? пж кто сможет? 30÷2=15баллов​

Задания по самостоятельной работе студентов (с ответами) учебной дисциплины ОГСЭ.03 «Иностранный язык» (английский) разработаны на основе Федерального государственного образовательного стандарта (далее – ФГОС) по программе подготовки специалистов среднего звена в соответствии с ФГОС специальности среднего профессионального образования (далее – СПО) 46.02.01 «Документационное обеспечения управления и архивоведение»

Задания по самостоятельной работе студентов (с ответами) содержат общие и единые требования к выполнению и оформлению лабораторных работ и практических занятий.

Организация-разработчик: Красноярский промышленный колледж – филиал Федерального государственного автономного образовательного учреждения высшего профессионального образования «Национальный  исследовательский ядерный университет «МИФИ» (КПК НИЯУ МИФИ)

ПОЯСНИТЕЛЬНАЯ ЗАПИСКА

«Задания по самостоятельной работе студентов (с ответами)» составлены по «Book 1» — «Книге 1» «Secretarial» —  «Делопроизводство» и соответствуют программе преподавания иностранного языка и календарно – тематическим планам учебной дисциплины ОГСЭ.03 «Иностранный язык (английский)».

Необходимость разработки данных заданий обусловлена специальностью групп, уровнем обучения иностранному языку и учебной литературой. Степень заинтересованности студентов в изучении английского языка — варьируется. Все студенты способны перевести слова, данные в начале каждого урока.

Студенты учат слова в зависимости от того, какую оценку хотят получить:

• 1/3 всех слов – на «3»,
• 2/3 слов на — «4»,
• все слова – на «5».

То обстоятельство, что не все студенты способны овладеть одинаковым объёмом словарного запаса каждого урока, приводит к ошибкам на заключительном этапе. Здесь студентам предлагается перевести текст упражнения с русского языка на английский.

Перевод с русского на английский показывает уровень усвоения лексических единиц по каждой теме и подчиняется грамматическим правилам, как русского, так и английского языков. В английском языке – строгий порядок слов, а в русском – свободный. Кроме того, в английском предложении всегда должен быть глагол, а в русском предложении глагол часто отсутствует. Разные грамматические нормы двух языков делают перевод с русского языка на английский как самым трудным,  так и наиболее интересным видом заданий.

В своей работе я использую раздаточный материал, позволяющий быстро и эффективно проверять допущенные каждым студентом ошибки. На разных этапах работы я предлагаю студентам ознакомиться с правильным вариантом выполнения задания. Например, студентам с более высоким уровнем обучения достаточно только взглянуть на образец, и продолжать работать самостоятельно.

Представленные на рассмотрение студентов раздаточные материалы демонстрируют также и допущенные ими орфографические ошибки. Кроме того, выданные на дом в качестве домашнего задания, тексты могут быть использованы для других видов работы. Это может быть: заучивание наизусть, перевод с английского на русский, построение в опросительных предложений разного типа, изменение предложений в активном (действительном) залоге на предложения в пассивном (страдательном) залоге, и наоборот.

Творческий подход подразумевает разработку собственных аналогичных заданий, что способствует закреплению материала на уровне понимания. В составе группы – студенты с начальным и средним уровнем изучения английского языка. Задания разработаны поэтапно, с учётом лексики и грамматики каждого семестра, со второго по четвёртый курс — включительно. Принцип «от простого – к сложному» и систематическое выполнение заданий способствуют пониманию и закреплению материала.

Задания подобраны с целью повторения всех грамматических тем аудиторных занятий и направлены на обогащение словарного запаса студентов профессиональными терминами с учётом выбранной ими специальности. Сборник ответов предоставляется студентам после самостоятельного выполнения ими конкретного задания с целью наглядности, а также – для возможности проведения сравнительного анализа правильных ответов с собственным результатом.

BOOK 1

UNITS 1-5

1. «MATCH THE QUESTIONS (1-10) WITH THE ANSWERS (A-J)»
(«СОПОСТАВЬТЕ ВОПРОСЫ (1-10) С ОТВЕТАМИ (A-J)»)

1. What supplies does a secretary use at work?

2. Where does a secretary get supplies from?

3. What furniture is usually in an office?

4. Where are some places you can buy office furniture?

5. What are some types of reference books people use?

6. When are reference books helpful?

7. What types of machines are found in an office?

8. Where do people find information about office equipment?

9. What documents do people use in an office?

10. Who handles the different documents in an office?

A. There are usually desks, chairs, coat racks, filing cabinets, cupboards and shelves in an office.

B. They are manuals, phone books, business directories, dictionaries and thesauruses, atlases and encyclopedias.

C. She (he) uses pens, pencils, sticky tapes, folders, paperclips, correction fluid, staples and staplers.

D. People find the information in newspapers and business magazines, adverts, websites and catalogues.

E. They use legal documents, faxes, memos, receipts, business letters, contracts, CVs, accounts, pay slips, meeting minutes, tax forms and order forms.

F. He (she) gets them from his (her) company that buys them from office supply stores.

G. You can buy it at a normal furniture store, or at an office supplies store (office furniture retailer) based in your town (city). You can also order it from the Internet.

H. They help to find a specific piece of information quickly or to get a brief overview of a subject.

I. Secretaries may write or type up business letters, fill in order forms and write memos and meeting minutes. Accountants work with receipts, tax forms and pay slips. Human resources
handle employment contracts and CVs.

J.  There are printers, copiers, fax machines, scanners, shredders, projectors, answering machines
and dictation machines in an office = Printers, copiers, fax machines, scanners, shredders,
projectors, answering machines and dictation machines are found in an office.

2. «FILL IN THE BLANKS WITH THE CORRECT WORDS AND PHRASES FROM THE WORD BANK» —
(«ЗАПОЛНИТЕ ПРОПУСКИ ПРАВИЛЬНЫМИ СЛОВАМИ И ВЫРАЖЕНИЯМИ ИЗ БАНКА СЛОВ»)

Answering machine, available, client, come in, dictation machine, employee, manual, sales, modern, office supply store

1. If a person is …, they have time to go to a meeting, have lunch or speak with someone.

2. To … … is to enter a building, like a store or house.

3. An … is someone who works for a company.

4. An … … is a device that is connected to the telephone for the purpose of recording messages.

5. An … … … is a place where business equipment is sold.

6. «…» is an area of business about persuading people to buy a product or service.

7. … is another word for customer.

8. A … is a book containing instructions.

9. A … … is a device that records spoken notes or instructions usually to be typed up at a later time.

10. A product is … when it’s design and/or technique is new.

3. «MATCH THE WORDS (1-10) WITH THE DEFINITIONS (A-J)»
(
«СОПОСТАВЬТЕ СЛОВА (1-10) С ИХ ОПРЕДЕЛЕНИЯМИ (A-J)»)

1. A coat rack	A. is short for facsimile. It is a document that is sent through a machine and not the mail.
2. A filing cabinet	B. is a written document which shows that goods or money was received.
3. A reception desk	C. is short for memorandum and it is a short, written reminder.
4. To fill out	D. are items that are needed to do an activity.
5. To keep track of something	E. is a piece of furniture where you can hang your coat, hat, etc.
6. A fax	F. is a list of items for sale.
7. A receipt	G. is the table where a receptionist sits and works.
8. A memo	H. is to complete a form with necessary information.
9. Supplies	I. is to organize it and keep it safe.
10. A catalogue	J. is a piece of furniture in which you can organize files and other important information.

4. «PUT A QUESTION TAG ON THE END OF THESE SENTENCES»
(«ПРОДОЛЖИТЕ «ХВОСТИКИ» РАЗДЕЛИТЕЛЬНЫХ ВОПРОСОВ»)

1. Bradley’s is an office furniture retailer based in Chicago, … … ?

2. On a set day every month, employees give the person in charge lists of what they need, … … ?

3. Many office supply stores give discounts for larger orders, … … ?

4. Joan needs a new bottle of correction fluid, … … ?

5. Bradley’s offers different furniture styles, from traditional to modern, … … ?

6. Employee reference books are in the second floor library, … … ?

7. Dictionaries are very helpful when preparing documents for foreign clients, … … ?

8. A shredder or dictation machine doesn’t have to be new, … … ?

9. A secretary has to prepare and organize many documents, … … ?

10. We want a secretary with great people and computer skills, … …  ?

5. «MAKE UP SPECIAL QUESTIONS THE ANSWERS TO WHICH WILL BE WORDS IN ITALICS. THE WORDS IN BRACKETS WILL HELP YOU»
(«СОСТАВЬТЕ СПЕЦИАЛЬНЫЕ ВОПРОСЫ, ОТВЕТАМИ НА КОТОРЫЕ БУДУТ ВЫДЕЛЕННЫЕ КУРСИВОМ СЛОВА. СЛОВА В СКОБКАХ ПОМОГУТ ВАМ»)

1. Employees need pens, tape and folders to do their jobs. (What)

2. Many office supply stores give discounts for larger orders. (What)

3. I need twenty boxes of pens with black ink. (How many)

4. The office worker wants to purchase office supplies. (Who)

5. The clerk offers to deliver the supplies. (What)

6. The total comes to $70. (How many)

7. The black leather is $99. (How many)

8. The new employee is reading the manual. (What)

9. Employee reference books are in the second floor library. (Where)

10. Every office needs equipment. (What)

6. «TRANSLATE INTO ENGLISH» («ПЕРЕВЕДИТЕ НА АНГЛИЙСКИЙ»)

1. Я – секретарь с двухлетним опытом работы в большой компании.

2. Для выполнения своей работы сотрудникам нужны ручки, скрепки и скоросшиватели.

3. Я отвечаю за приобретение офисной канцелярии.

4. В установленную дату каждого месяца сотрудники дают мне списки того, что им нужно.

5. Я размещаю заказ на офисную канцелярию, чтобы получить всё в одно и то же время.

6. Скидки за большие заказы помогают экономить деньги, кроме того, и на транспортных расходах.

7. Наша фирма – это магазин розничной торговли офисной мебелью, основанный в Красноярске.

8. У нас большой выбор мебели, которая поступает в традиционном и современном стиле.

9. Входите и посмотрите всё, что вам надо! 10. Мы также доставляем мебель к Вашему дому или офису с понедельника по пятницу.

UNITS 6-10

1. «MATCH THE QUESTIONS (1-10) WITH THE ANSWERS (A-J)» —
(«СОПОСТАВЬТЕ ВОПРОСЫ (1-10) С ОТВЕТАМИ (A-J)»)

1. What are some common greetings that people use?

2. What do people say when they introduce themselves to others?

3. What information do visitors ask for?

4. How do office workers help visitors?

5. What times are businesses usually opened?

6. Why do some businesses open earlier or close later than others?

7. What are some common ways of greeting callers on the phone?

8. How do office workers help callers?

9. What do you think are the qualities of a good secretary?

10. Why is it important for secretaries to have those qualities?

A. When people introduce themselves they say things like: «Hello, I’m (name) from
(company) / the (job title).

B. They may ask for information about: directions to certain addresses, phone numbers for hotels
and taxis, recommendations for restaurants, shops and sights to visit.

C. Some businesses open earlier or close later because they offer services (that) people use
outside of business hours, for example restaurants or hotels. Other businesses may open
at different times because they work with companies around the world that operate in
different time zones, or because at specific times of the year their workload is very heavy and
they have deadlines to meet.

D. Some common greetings (that) people use are: «Hi, hello, hey there, good morning
(afternoon, evening). Nice to meet (see) you. Pleased to meet you. How are you»?

E. They are: «Hello, (name) speaking, how can I help you? / Good morning (afternoon, evening),
name of company, how can I help you?

F. They can help visitors by: making them feel welcomed, giving advice about the local area,
giving more information about the company, calling a taxi when the visitor departs,
reminding visitors to check their belongings, introducing visitors to other employees.

G. To my mind, a good secretary is organized, hard-working, efficient and reliable, has good
grammar and spelling, has a typing speed of at least 50 words per minute, has a friendly and
polite manner, is familiar with office computer software.

H. Those qualities are necessary as in communication with different people as to a business.

I.  Working hours are from 8:30 until 5:00, Mondays to Thursdays. Friday is a half day: Working
hours are 8:30-12:30.

J. They help callers by connecting them to the person they want to speak to or by taking
messages, and by giving them useful information.

2. «FILL IN THE BLANKS WITH THE CORRECT WORDS AND PHRASES FROM THE WORD BANK» —
(«ЗАПОЛНИТЕ ПРОПУСКИ ПРАВИЛЬНЫМИ СЛОВАМИ И ВЫРАЖЕНИЯМИ ИЗ БАНКА СЛОВ»)

«On arrival», «on hold», message pad (2), regards, return, «ring off the hook», introduction,
«put someone through», welcomed

1. If people feel …, when they arrive they feel as if people want them there.

2. An … is when you exchange your name and other basic information with another person for the first time.

3. If something … something it is about that thing.

4. «… …» means when you get to a place.

5. To «… … … …» is to receive many phone calls in a row for an extended period.

6. To … a call is to phone somebody who called you earlier.

7. To «… … …» is to connect a caller to another phone line.

8. A … … is a pad of paper intended to be used when taking messages.

9. A … … features areas for names, phone numbers, messages and instructions.

10. Being «… …» means waiting on the phone line to speak to someone.

3. «MATCH THE WORDS (1-10) WITH THE DEFINITIONS (A-J)»
(«СОПОСТАВЬТЕ СЛОВА (1-10) С ИХ ОПРЕДЕЛЕНИЯМИ A-J)»)

1. A visitor’s pass	A. is a phrase or word used to greet someone.
2. Close of business	B. is a request for a product to be made or delivered to a customer.
3. A beverage	C. is to help someone.
4. Belongings	D.is a card that shows you are visiting a place.
5. An order	E. is to call someone on the phone.
6. A salutation	F. is the time when a business closes for the day.
7. To lend a hand	G. are things that are personally yours, such as a coat or briefcase.
8. To make a call	H. is a day when you finish work at mid-day.
9. A half day	I. is another word for «a drink», such as tea or soda.
10. To clarify	J. is to make something clearer or easier to understand.

4. «PUT A QUESTION TAG ON THE END OF THESE SENTENCES»
(«ПРОДОЛЖИТЕ «ХВОСТИКИ» РАЗДЕЛИТЕЛЬНЫХ ВОПРОСОВ»)

1. A good organizer can prepare legal documents, send faxes and send out memos, keep track of
receipts and payments, write excellent business letters and fill out many forms, … …?

2. Answering the phone and greeting clients is also very important, … … ?

3. As a receptionist, you create the first impression of your company, … … ?

4. Reception and secretarial staff must make visitors feel welcomed and offer the visitor a
beverage, … … ?

5. Office workers need to be prepared to lend a hand to all visitors, … … ?

6. The secretary always lends a hand to employees who need help completing tasks, … … ?

7. The hotel clerk showed the way to the nearest theater, … … ?

8. Sheryl sent a reminder for employees to turn in their time sheets on Friday, … … ?

9. I gave the driver the address of the place I wanted to go to, … … ?

10. Working hours are from 8:30 until 5:00, Mondays to Thursdays, … … ?

5. «MAKE UP SPECIAL QUESTIONS THE ANSWERS TO WHICH WILL BE WORDSIN ITALICS. THE WORDS IN BRACKETS WILL HELP YOU» —
(«СОСТАВЬТЕ СПЕЦИАЛЬНЫЕ ВОПРОСЫ, ОТВЕТАМИ НА КОТОРЫЕ БУДУТ ВЫДЕЛЕННЫЕ КУРСИВОМ СЛОВА. СЛОВА В СКОБКАХ ПОМОГУТ ВАМ»)

1. Sara has a telephone with an answering machine attached. (What) 2. George got a four-in-one printer to save space. (Why)

3. Sheila types her boss’ notes from a dictation machine. (What)

4. Greeting visitors with a smile makes the quests feel welcomed. (What)

5. Wanda offered her friend a beverage. (What)

6. My flight departs at 6:30 p.m. (When)

7. Mary picked up her belongings. (What)

8. Friday is a half day. (What)

9. Your lunch hour is from 12 o’clock to 1 o’clock. (When)

10. Mr. Walpole puts through a client to Ms. Danz’s office. (Who)

6. «TRANSLATE INTO ENGLISH» («ПЕРЕВЕДИТЕ НА АНГЛИЙСКИЙ»)

1. Я читаю справочники, чтобы знать больше о моей работе.

2. Справочники находятся в библиотеке офиса.

3. Слева – руководства с должностными инструкциями.

4. Следом за руководствами – каталоги компании.

5. Здесь расположены и телефонные книги, и базы данных.

6. Читайте их, если ищете детали о заказчиках!

7. Словари и тезаурусы – справа.

8. У нас эти книги – на более чем на одном языке.

9. Они очень полезны при подготовке документов для иностранных клиентов.

10. Энциклопедии и атласы мира полезны при планировании деловой поездки.

UNITS 11-15

1. «MATCH THE QUESTIONS (1-10) WITH THE ANSWERS (A-J)» —
(«СОПОСТАВЬТЕ ВОПРОСЫ (1-10) С ОТВЕТАМИ (A-J)»)

1. What departments are there at large companies?

2. What do employees do in those departments?

3. What are some things a secretary says when he or she answers the phone?

4. What questions do secretaries ask callers?

5. Why do you use the phone for business?

6. What business arrangements can you make on the phone?

7. What are some parts of a letter?

8. How often do you write letters?

9. What are some uses of graphs and charts?

10. Where do you see graphs and charts used?

A. A secretary answers the phone with good phone etiquette: «Hello, (name) speaking, hold
while I transfer you, I’m afraid the person you want to speak to isn’t available / busy».

B. Business arrangements such as meetings and appointments, business trips, conferences and
business lunches can be arranged over (on) the phone.

C. A letter consists of the recipient’s and sender’s names and addresses, a salutation or greeting,
a body, a closing and a signature.

D. I write letters twice a month.

E. We see line graphs in demonstrating increases and decreases over time, in company sales for
the year. Bar graphs are the best for making comparisons. A pie chart is good for showing
how a budget is being spent.

F. At large companies there are such departments as: purchasing, marketing, sales, human
resources, accounts and Information Technology (IT) departments.

G. They search for products in many different countries (in purchasing department), give
openings for talented graphic designers and writers, advertise products (in marketing
department), talk to clients, show them their products and persuade them to buy products (in
sales department), interview and find new employees, hire employees and employee benefits
(in human resources department), organize financial aspects of business (in accounts
department), maintain computer systems and networks (in IT department).

H. People use the phone for business because it allows them to make arrangements quickly and
instantly. By phone you can also contact people at any time or place.

I. People use line graphs, bar graphs and pie charts to visualize data so that it can easily be
explained, compared or analyzed. Graphs present data clearly and simply and summarize
information, so you can use them to organize data and look for patterns. Graphs are also used
to illustrate statistics, for example in a presentation.

J. Secretaries ask callers: «Would you like me to put you on hold? Would you prefer to leave a
message? Who would you like to speak to? Can I take a message? What (telephone) number
can we connect you on? When is a good time to call you back»?

2. «FILL IN THE BLANKS WITH THE CORRECT WORDS AND PHRASES FROM THE WORD BANK» —
(«ЗАПОЛНИТЕ ПРОПУСКИ ПРАВИЛЬНЫМИ СЛОВАМИ< И ВЫРАЖЕНИЯМИ ИЗ БАНКА СЛОВ»)

Bar graph, competitor, demonstrate, depart, department, experience, measure, pertinent,
pie chart, sincerely

1. If information is …, it is related to the topic being discussed.

2. … means something is done openly and honestly.

3. A … …  is a graph that represents different amounts with thick lines of different lengths.

4. To … means to show how something is done.

5. To … means you leave a location for another place.

6. A …  is one part of an organization, such as a company.

7. …  is the skills and knowledge a person gets from doing something.

8. To … up means to be equal to something or someone in ability.

9. A … is a company that sells the same things as another company.

10. A … … is a circle that has sections to show how something is divided into different amounts.

3. «MATCH THE WORDS (1-10) WITH THE DEFINITIONS (A-J)» —
(«СОПОСТАВЬТЕ СЛОВА (1-10) С ИХ ОПРЕДЕЛЕНИЯМИ (A-J)»)

1. To inquire	A. is a plan for a future activity.
2. Etiquette	B. are the information you need for an appointment or arrangement, such as date and time.
3. A policy	C. is to ask a question.
4. To transfer a call	D.is to show that you have arrived by signing a piece of paper.
5. To announce	E. is a style of behavior that shows good manners in a particular situation.
6. To arrange	F. is a set of rules.
7. An arrangement	G. is to tell someone about something with confidence.
8. Scheduling details	H. is to answer a call and direct it to someone else.
9. To sign in	I. is a person’s signed name on a document.
10. A signature	J. is to organize or plan something like a party or meeting.

4. «PUT A QUESTION TAG ON THE END OF THESE SENTENCES» —
(«ПРОДОЛЖИТЕ «ХВОСТИКИ» РАЗДЕЛИТЕЛЬНЫХ ВОПРОСОВ»)

1. On arrival, employees are responsible for performing basic duties, like turning on the
computers and turning off the answering machine, … … ?

2. Employees take a break at mid-morning around 10:30 a.m., and a mid-afternoon break at 3:00
p.m., … … ?

3. Refreshments are available from the vending machine in the break room, … … ?

4. The man explains the working hours on half days, … … ?

5. You can’t put through any callers, … … ?

6. The caller decides to call back later, … … ?

7. The secretary asks Ms. Bailey to repeat her phone number, … … ?

8. The successful applicant will be a qualified PA, … … ?

9. The candidate also needs to be friendly, … … ?

10. The woman doesn’t leave her resume, … … ?

5. «MAKE UP SPECIAL QUESTIONS THE ANSWERS TO WHICH WILL BE WORDS IN ITALICS. THE WORDS IN BRACKETS WILL HELP YOU» —
(«СОСТАВЬТЕ СПЕЦИАЛЬНЫЕ ВОПРОСЫ, ОТВЕТАМИ НА КОТОРЫЕ БУДУТ ВЫДЕЛЕННЫЕ КУРСИВОМ СЛОВА. СЛОВА В СКОБКАХ ПОМОГУТ ВАМ»)

1. Ms. Waltz writes the caller’s name and number. (Who)

2. Mr. Crichton caught a mistake in the report. (Where)

3. The phones ring off the hook on busy days. (When)

4. The successful applicant will be familiar with office computer software. (What)

5. The advertisement also gives the company’s contact details and information about the salary. (What)

6. I am a qualified personal assistant (PA). (What)

7. Ruth always talks to everybody at the office. (Where)

8. Jacob does the work well. (How)

9. After his successful job search, Mike starts work on Monday. (When)

10. Tom is familiar with the new office computers. (What)

6. «TRANSLATE» — («ПЕРЕВЕДИТЕ НА АНГЛИЙСКИЙ»)

1. Офисное оборудование может быть таким дорогим!

2. Существуют способы оборудовать офис дёшево и эффективно.

3. Если хотите сэкономить до 70%, купите принтер «четыре в одном»!

4. Ищите бывшее в употреблении оборудование хорошего качества!

5. Уничтожитель бумаги не обязательно должен быть новым.

6. Просто убедитесь, что всё работает.

7. Лучше покупать телефон с автоответчиком.

8. Секретарю требуется иметь большие навыки работы с людьми и на компьютере.

9. Хороший организатор может готовить официальные документы.

10. Отвечать по телефону и приветствовать клиентов – также важно.

«ANSWERS» — «ОТВЕТЫ»

UNITS 1-5

1.

1.-C.; 2.-F.; 3.-A.; 4.-G.; 5.-B.; 6.-H.; 7.-J.; 8.-D.; 9.-E.; 10.-I.

2.

1. available; 2. come in; 3. employee; 4. answering machine; 5. office supply store; 6. «Sales»;
7. Client; 8. manual; 9. dictation machine; 10. modern

3.

1.-E.; 2.-J.; 3.-G.; 4.-H.; 5.-I.; 6.-A.; 7.-B.; 8.-C.; 9.-D.; 10.-F.

4.

1. isn’t it;   2. don’t they; 3. don’t they; 4. doesn’t she; 5. doesn’t it; 6. aren’t they; 7. aren’t they; 8. does it;  9. doesn’t she (he);  10. don’t we

5.

1. What do employees need to do their jobs?

2. What do many supply stores give discounts for? OR: For what do many supply stores give discounts?

3. How many bottles of pens with black ink do I need?

4. Who wants to purchase office supplies?

5. What does the clerk offer to deliver?

6. How many dollars does the total come to?

7. How many dollars is the black leather?

8. What is the new employee reading?

9. Where are employee reference books?

10. What does every office need?

6.

1. I’m a secretary with two years’ experience at a large company.

2. The employees need pens, paperclips and folders to do their jobs.

3. I’m in charge of purchasing office supplies.

4. On a set date every month, the employees give me lists of what they need.

5. I place an order for the office supplies to get everything at the same time.

6. Discounts for larger orders as well as shipping charges help to save money.

7. Our firm is an office furniture retailer based in Krasnoyarsk.

8. We have a large selection of furniture which comes in traditional and modern style.

9. Come in and check out everything (that) you need!

10. We also deliver furniture to your home or office, from Mondays through Fridays.

UNITS 6-10

1.

1.-D.; 2.-A; 3.-B.; 4.-F.; 5.-I.; 6.-C.; 7.-E.; 8.-J.; 9.-G.; 10.-H.

2.

1. welcomed; 2. introduction; 3. regards; 4. «On arrival»; 5. ring off the hook; 6. return; 7. «put someone through»; 8. message pad; 9. message pad; 10. «on hold»

3.

1.-D.; 2.-F.; 3.-I.; 4.-G.; 5.-B.; 6.-A.; 7.-C.; 8.-E.; 9.-H.; 10.-J.

4.

1. can’t he (she); 2. isn’t it; 3. don’t you; 4. mustn’t they; 5. don’t they; 6. doesn’t she (he); 7. didn’t she (he); 8. didn’t she; 9. didn’t I; 10. aren’t they

5.

1. What telephone does Sara have? OR: What does Sara have a telephone with? OR: With what does Sara have a telephone?

2. Why did George get a four-in-one printer?

3. What (machine) does Sheila type her boss’ notes from? OR: From what does Sheila type her boss’ notes?

4. What makes the quests feel welcomed?

5. What did Wanda offer her friend?

6. When does my flight depart?

7. What did Mary pick up?

8. What day is a half one?

9. When is your lunch hour?

10. Who puts through a client to Ms. Danz’s office?

6.

1. I read reference books to learn more about my job.

2. Reference books are in the office library.

3. The job manuals are on the left side.

4. Company catalogues are next to the manuals.

5. Phone books and databases are located here, too.

6. Read them if you look for customer details!

7. Dictionaries and thesauruses are on the right side.

8. We have these books in more than one language.

9. They are very helpful (useful) when preparing documents for foreign clients.

10. Encyclopedias and world atlases are helpful (useful) when planning a business trip. 

UNITS 11-15

1.

1.-F.; 2.-G.; 3.-A.; 4.-J.; 5.-H.; 6.-B.; 7.-C.; 8.-D.; 9.-I.; 10.-E.

2.

1. pertinent; 2. Sincerely; 3. bar graph; 4. demonstrate; 5. depart; 6. department; 7. Experience; 8. measure; 9. competitor; 10. pie chart

3.

1.-C.; 2.-E.; 3.-F.; 4.-H.; 5.-G.; 6.-J.; 7.-A.; 8.-B.; 9.-D.; 10.-I.

4.

1. aren’t they; 2. don’t they; 3. aren’t they; 4. doesn’t he; 5. can you; 6. doesn’t she (he);
7. doesn’t she (he); 8. won’t she (he); 9. doesn’t she (he); 10. does she

5.

1. Who writes the caller’s name and number?

2. Where did Mr. Crichton catch a mistake?

3. When do the phones ring off the hook?

4. What will the successful applicant be familiar with? OR: With what will the successful applicant be familiar?

5. What does the advertisement give also?

6. What (assistant) am I?

7. Where does Ruth talk always to everybody?

8. How does Jacob do the work?

9. When does Mike start work?

10. What (computers) is Tom familiar with? OR: With what (computers) is Tom familiar?

6.

1. Office equipment can be so expensive!

2. There are ways to outfit an office cheaply and efficiently.

3. If you want to save up to 70%, buy «a four-in-one printer»!

4. Look for good quality used equipment!

5. A shredder doesn’t have to be new.

6. Just make sure that everything still works!

7. It’s better to buy a telephone and answering machine combination.

8. A secretary needs to have great people and computer skills.

9. A good organizer can prepare legal documents.

10. Answering the phone and greeting clients is also important.

«BIBLIOGRAPHY» («СПИСОК ЛИТЕРАТУРЫ»)

Основная литература

1). Английский язык /А.С. Восковская, Т.А. Карпова. – Изд. 12-е, стер. –
Ростов н/Д: Феникс, 2013. – 376, [1] с. – (Среднее профессиональное образование)
ISBN 978-5-222-20067-4.

2). Английский язык /Агабекян И.П. – Изд. 26-е, стер.
Ростов н/Д: Феникс, 2015. – 318, [1] с.  (Среднее профессиональное образование)
ISBN 978-5-222-23595-9.

Интернет-ресурсы

1. Virginia Evans Career Paths “Secretarial” © Express Publishing, 2011.
[Электронный Ресурс] – Режим Доступа: http://www.expresspublishing.co.uk
ISBN 978-0-85777-860-4

2. Virginia Evans Career Paths “Teacher’s Book” © Express Publishing, 2011.
[Электронный Ресурс] – Режим Доступа: http://www.expresspublishing.co.uk
ISBN 978-0-85777-861-1

3. Электронные пособия для аудирования (CD)
CD 1 UK version © Express Publishing
ISBN 978-0-85777-863-5;
CD 2 UK version © Express Publishing
ISBN 978-0-85777-864-2

4. Кузьменкова Ю.Б. Стратегии речевого поведения в англоязычной среде: курс лекций. М.: Педагогический университет «Первое сентября», 2006. URL: edu.1sept.ru

Minitest 1

Fill in the blanks with the correct words from Unit 1.

1.A superior c________ m___________ is special for Mac.

2.If you want to change a computer for your needs you should c________ it.

3.PCs have more powerful v____________ s_______________.

4.The most common PC operating system is created by a company named M_____________.

5.PCs work with a faster p___________ s___________.

6.Macs use operating system called ___ _____ _____.

7.W__________ is an operating system for PCs.

8.There are so many fonts used by the t__________ on this computer.

9.As they prefer the Windows OS they decided to buy a P__.

10.To improve the p_______ process install publishing software.

Minitest 2

Unscramble the words (1-10) and match them with their definitions (A-J)

1. einl ancdmom; 2. erfe weratfos necilse; 3. sutnodirtisbi xinul; 4. leramtin; 5. utbuntu; 6. loprotco pi/ptc; 7. sorvend; 8. acefierten;

9. pnoe fceifo; 10. epno cursoe.

A. a software that can be distributed with the same basic source code

B. a license that allows users to change and distribute programs

C. a collection of software for Linux

D. distribute products and software.

E. used to input command lines

F. has word processing and spreadsheet programs

G. Linux-based operating system

H. provides a way for a user to interact with a computer

I. a set of rules that determine how a computer connects to a network or the internet.

J. a word or a phrase that makes a computer perform an operation

Minitest 3.

Write a word that is similar in meaning to the underlined part .

1.The owner of the Dartmouth Enterprises didn`t want any small applications embedded in a webpage.

ap_l_ _ s

2.To streamline communication for the employees the head of the company included a shared file that can be used to spread information.

__ _c_ _o_i _ _u_l_t_n b_ _r

3.The product can work properly for a long time if it has high quality.

r _ _ _ a_ _ _ _ t _

4.A section containing any type of media used on a webpage, including images, animation and videos is really helpful for the clients.

m_ _ _ _ m_ _ _ _

5.We will convert all the images to a video format that is used to compress videos into smaller files.

_ _ _ G

6.A device that is used to play media such as videos and animations can be embedded in a webpage.

m_ _i _ _l _ _ _ r

7.The company keeps the employees up-to-date with new training requirements using a computer to train them .

_B_

8.They specialize in the use of a computer to design manufacturing facilities such as machines or buildings.

_ _ D

9.The head of the company required a helpful section with a list of common questions with the answers.

_ A _

10.All guidance will be done through the menus without a word, phrase or image that includes a hyperlink and can be used for navigation.

_n _ _ _ r

Minitest 4.

Fill in the blanks with the correct words and phrases from the word bank.

CPM, ad products , frequency capping, geo targeting, CPC, click-through rate,click tracking,above the fold, animated GIFs, hang

1.The banner doesn`t have a high ______________ .

2.Pricing named _____________ is a model wherein rates are charged according to how many people view the advertisement.

3.The use of _______ ________ prevents overexposure of the advertisements.

4.Any banner would look more attractive if its advertisements are created with the help of ___________ ____________.

5.If the price of an advertisement depends on how many clicks it receives the ______ tends to be expensive.

6.When the advertisement is located _______ ______ _______ it is visible without scrolling down after the page has loaded .

7.According to __________ ____________ studies animated GIF banner receives a larger number of clicks.

8.To avoid losing profits it is recommended to use __________ ___________ when showing ads in geographical areas where they are relevant.

9.A variety of advertising opportunities named ___ ____________ can be located on a website.

10.The majority of ads ___________ preventing a website from loading all the way

Minitest 5.

Match the beginnings and the endings of the sentences.

1. An integrated circuit could be bigger anyway	A. if the latency time on the machine were too long .
2.The company employs new embedded system	B.If it worked at higher speeds linking computers together.
3. The oscilloscope is	C. for complete computer integrated manufacturing.
4.Encoder is a device	D.there are several devices attached to it.
5. Automation system will increase production	E.machines are used to perform tasks without human assistance.
6.The head of the company says that Ethernet network would be more effective	F.that allows the hardware to work together.
7.CAM is used as a program	G.a software problem that can lower production.
8.The factory has low redundancy	H.a device that allows the user to view the electric voltage of a machine.
9.A new processor might be needed	I.so it doesn`t replace machines quickly.
10.Priority inversion is	J.that relays mechanical data to a network.

Minitest 6

Match the words with the definitions:

1. tour 6. dashboard

2. Basecamp 7. gallery

3. telecommute 8. toggle

4. web-based 9. message board

5. centralize 10. color coding

A. a display on a computer that shows commonly or recently used tiles and programs

B. a series of web pages that offer information about a product or site

C. to bring things from multiple places and make them available in one location

D. a program offered by the company 37 signals that organizes projects

and can be accessed by multiple users simultaneously

E. to work at a location away from a main office by using technology

F. it is available on the Internet instead of on a disk

G. an online application that displays and organizes messages from

users

H. the practice of labeling things with different colors in order to tell them

apart

I. a collection of icons or pictures that have been organized in a file or page

J. to move from one file or setting to another

Minitest 7.

Fill in the blanks with the correct words from Unit 7.

1.Viruses can i_______ so that they are impossible to delete.

2.As all viruses r________ themselves quickly, they infected multiple computers.

3.You l_____ _______ when you enter identification that allows you to use a computer first .

4.A program file that installs itself without permission is named v___________.

5.Nowadays a lot of h__________ illegally exploit computer hardware and software.

6.The manager of the company complains that the h______ has a very harmful virus attached to it..

7.Using a method named p__________ the hacker gained access to computers when the owners logged in.

8.The computer has got r_______ e________ in the operating system.

9.The o______ v_________ copies its code over and destroys the files of the original data.

10.Email i________ computers with viruses.

Minitest 8.

Match the words with the definitions:

1. legitimate 6.phishing

2. malware 7. pretexting

3. card scanning 8.pharming

4. Trojan horse 9.fraud

5. identity theft 10.spyware

A. any type of malicious, harmful software

B. a computer program that appears to be beneficial but is actually malicious

C. a process wherein thieves trick people into giving away their personal

information through email

D. the process of stealing another person’s personal information and using

it for personal gain

and can be accessed by multiple users simultaneously

E. a type of computer program that gathers someone’s personal information

without their knowledge

F. the practice of capturing the personal information stored on credit

cards, debit cards, or passports

G. a process wherein thieves reroute people to a fake website that appears to

be legitimate in order to trick them into giving away their personal information

H. a process wherein thieves trick people into giving away their personal

information over the phone.

I. an action that results in the loss of another person’s property

J. anything that is considered to be legal

Minitest 9.

Write a word that is similar in meaning to the underlined part .

1.We will review a record of who has accessed a computer system and what actions they took.

a__ i _ _o_

2. Your browser should block an advertisement that suddenly appears in a new window in an Internet browser.

p_ _ u_

3. Employees who violate a set of rules that must be followed for the sake of security, will receive disciplinary action.

_r_ _ _ c _ _

4. The software supplier is releasing a piece of code that is used to fix a flaw in a computer program fixing all the errors.

p_ _ _ h

5. A flaw in a computer program has been traced by the IT department.

_ u _

6.The bug made an unwanted hidden way to get by security in computers and programs, sometimes intentionally created.

_ _ _ k _ _ _ r

7. The state of being safe from attack in the company has recent breach.

s_ _ _r_ _ _

8. You must keep a program that restricts access on a network to prevent attacks from hackers.

_ _ r_w_ _ _

9. A person or program that attempts to access a network or computer without permission is of a big danger for the computer`s operating system.

I _ _ _ _d_ _

10. They installed a type of trojan virus that tracks what keystrokes are entered into a computer and the iT department had to remove it.

_e _ _ _ g_ _ r

Minitest 10.

Unscramble the words (1-10) and match them with their definitions (A-J)

1.ewb eagp silansay ; 2.atenqaurin; 3.ryceb malicirn; 4. tian-siruv aftersow; 5. cubakp; 6. elfas itospesvi; 7. asfle vtisegena; 8. attced;

9. itktoro; 10. sivur vmalreo artsowef.

A. when anti-virus software incorrectly indicates that a clean file has

been infected with a computer virus.

B. a process wherein the security of a website is determined

in order to help computer users know whether or not the website is safe.

C. a person who uses computers and the Internet to commit crimes

such as identity theft and fraud.

D. something is to place it in complete isolation where it cannot access or infect

anything else.

E. when anti-virus software incorrectly indicates that an infected file

is clean.

F. to create a duplicate copy of data that is stored on a separate hard drive or computer

system to prevent the loss of the data.

G. searches a computer system for computer viruses.

H. to discover something .

I. . destroys computer viruses, removing them from

the files they have infected.

J. a type of computer virus that is created to gain total control over a computer

system by overwriting parts of its operating system.

Minitest 11.

Fill in the blanks with the correct words from Unit 11.

1. A system’s ability to change size as needed in a given situation is named s_________.

2.If you need a service offered to specific users who have purchased it and is not

available publicly use p__________ c____________.

3. A service offered for any users on the Internet is p__________ c___________.

4.. A way of selling computer use as a metered service like water and electricity is called u______

c___________.

5.D_____________ will help to introduce new software into a group of hardware.

6.C_ _ is a system of computers on a network containi ng copies of data that nearby users can access.

7. A model for payment where customers pay according to how much they use a resource is p_______ a_ y_ _ g_ .

8.When users receive a computing operating system and related components over the Internet they use P_ _ _.

9.If it is necessary to receive applications over the Internet instead of buying and installing them you can use S_ _ _.

10.E_________ is a computer system’s ability to gain or lose computer resources as a user sees fit. .

Minitest 12.

Fill in the blanks with the correct words and phrases from the word bank.

Implanted microchip,PACs,EHR,lab-on-a-chip,interoperability,bar coding,micro robotic tweezers,optic scanner,EMM,CDSS

1.______________ is a device that reads and records identification labels on medications. .

2.. A tiny device in a person’s body that releases specific amounts of medicine is an _______ _____________.

3. A system in which doctors scan medicines and match them to patients is named __________ _____________.

4.Doctors use ___________ which is a system that captures and stores medical images from different sources. .

5._____________ is the ability to easily send or combine electronic health data from

one system into another. .

6.______________ is a computerized version of a patient’s health record. .

7.This tiny device called ______________ holds cells and fluid that a doctor can analyze easily. .

8.These _____ ___________ _______________ allow a doctor to operate in extremely small or delicate areas .

9.. A system that helps doctors diagnose problems is called ______________ .

It also suggests treatment options.

10.____________ helps hospitals keep track of medications and medical supplies.

Minitest 13.

Fill in the blanks with the correct words from Unit 13.

1.You can create a personal website named b________ for friends and family to enjoy.

2.. We build and maintain the main directory of a file system named r_________ d_________.

3. We allow customers to use n_________ l________ to navigate and search your site.

4. We create customer whimsical a_______ G______ that add an interactive element to

Interface.

5.W___ p_______ is a webpage that displays information from several sources.

6. Communication between computers or networks is called I______________ .

7.P__ __ c_____________ is needed for upholding certain security standards when

accepting credit cards.

8.. A t_________ l___________ shows that information is safe on a page.

9.. A(n) i_______ f____________ prevents people from sending malicious

software to you.

10.. Our site shows up when people search the k_____ w _____

«hardware «.

Minitest 14.

Choose the correct answers.

1.The candidate for the administrator of the computer system must have a degree in a ………

field.

A) technical B) science C) chemical

2.He will have to delete files or data from a computer which is called to ……….

A) to lose B) install C) purge

3.Candidates must also have experience working with a computer operating system named …….

A) Linux B) Unix C) Windows

4. To modify or arrange something you should ……….. it.

A) delete B) configure C) set up

5. Identifying and fixing technical problems is ………..

A) configuring B) purging C) troubleshooting

6.Interested applicants must send a ……………. that explains why a person wants

and is qualified for, a job.

A) message B) email C) cover letter

7. …………….. is organizing computer files in an orderly way.

A) identifying B) file archiving C)maintaining

8. A person who manages a computer system is …………..

A) system administrator B) system manager C) system director

9. To …………. is named to get the new software and add it to the system.

A) configure B) install C) delete

10. With some ………………………………… our network would be faster.

A)performance tuning B) troubleshooting C) file archiving

Minitest 15.

Mark the following statements as true (T) or false (F). Correct the wrong statements.

1. A GUI (graphical user interface) is how a user interacts with a computer using images and text.

2. If something is back end, it occurs in the middle of a project or job.

3. A component is a part of something bigger.

4. A script is a small part of commands to be carried out automatically.

5. An editor is a program that is used to create and change files.

6. If something is user-friendly, it is easy to access and use.

7. If something is interactive , it will respond to a user’s commands.

8. A web developer is an operating system that builds a website.

9. XML (extensive markup language) is a programming language that is used to encode web pages.

10. HTML (hypertext markup language) is a way to delete a text on web

Keys .

Тест 1 :1.color matching;2.customize;3.video subsystems;4.Microsoft;5.processing speed;6. OS X ;7.Windows;8.typography;9.PC ; 10.prepress.

Тест 2: 1. command line — J; 2. free software license — B; 3. Linux distributions — C; 4. terminal- E; 5. Ubuntu- G; 6. IP/TCP protocol- I; 7. vendors — D; 8. interface- H; 9. Open office — F; 10. open source- A.

Тест 3:1.applets;2.electronic bulletin board;3.reliability;4.multimedia;5.MPEG;6.media player;7.CBT;8.CAD;9.FAQ;10.anchor.

Тест 4:1.click-through rate;2.CPM;3.frequency capping;4.animated GIFs;5.CPC;6. above the fold;7.click tracking;8.geo targeting;9.ad products ; 10.hang.

Тест 5: 1-D, 2-F, 3-H, 4-J, 5-E, 6-B, 7-C, 8-I, 9-A, 10-G.

Тест 6: 1-B, 2-D, 3-E, 4-F, 5-C, 6-A, 7-I, 8-J, 9-G, 10-H.

Тест 7:1.imbed;2.replicate;3.log in;4.virus;5.hacker;6.host ;7.piggyback;8.resident extension;9.overwriting virus ; 10.infect

Тест 8: 1.-J, 2.-A, 3.-F, 4.-B, 5.-D, 6.-C ,7.-H, 8.-G, 9.-I, 10-E

Тест 9: 1. audit log, 2.pop up. 3.protocol, 4.patch,5.bug,6.backdoor,7.security, 8.firewall,9.intruder, 10.keylogger.

Тест 10: 1. web page analysis — B; 2. quarantine — D; 3. cyber criminal — C; 4. anti-virus software- G; 5. backup- F; 6. false positives- A; 7. false negatives- E; 8. detect- H; 9. rootkit — J; 10. virus removal software- I.

Тест 11: 1.scalability;2.private clouds;3.public clouds;4.utility computing;5.deployment;6.CDN;7.pay as you go;8.PaaS; 9.SaaS; 10. elasticity.

Тест 12 :1.optic scanner;2.implanted microchip;3.bar coding; 4.PACs;5.interoperability;6.EHR; 7.lab-on-a-chip;8.micro robotic tweezers;9.CDSS;10.EMM.

Тест 13: 1.blog;2.root directory;3.natural language; 4.animated GIF; 5.web portal;6.interface; 7.PCI compliance ; 8.trust logo;9.ingress filter;10.key word.

Тест 14: 1.A 2.C 3.B 4.B 5.C 6.C 7. B 8. A 9 B 10. A

Тест 15: 1.T 2.F 3.T 4.F 5.T 6.T 7.T 8.F 9.T 10.F