English word for hotel

This page lists English words and phrases used in the international hotel industry. Each word is shown with its contextual meaning and an example sentence.

word
part of speech meaning example sentence adjoining rooms
noun two hotel rooms with a door in the centre If you want we can book your parents in an adjoining room. amenities
noun local facilities such as stores and restaurants We are located downtown, so we are close to all of the amenities. attractions
noun things for tourists to see and do The zoo is our city’s most popular attraction for kids. baggage
noun bags and suitcases packed with personal belongings If you need help with your baggage we have a cart you can use. Bed and Breakfast
noun a home that offers a place to stay and a place to eat I can book you into a beautiful Bed and Breakfast on the lake. bellboy
noun a staff member who helps guests with their luggage The bellboy will take your bags to your room for you. book
verb arrange to stay in a hotel I can book your family in for the weekend of the seventh. booked
adj full, no vacancies I’m afraid the hotel is booked tonight. brochures
noun small booklets that provide information on the local sites and attractions Feel free to take some brochures to your room to look at. check-in
verb go to the front desk to receive keys You can check-in anytime after four o’clock. check-out
noun return the keys and pay for the bill Please return your parking pass when you check-out. complimentary breakfast
noun free of charge All of our rooms have complimentary soap, shampoo, and coffee. cot, rollaway bed
noun a single bed on wheels that folds up If you need an extra bed, we have cots available. damage charge
noun money a guest owes for repairs to hotel property (when caused by violent or careless acts) We will have to add a damage charge for the hole you put in the wall. deposit
noun amount paid ahead of time to secure a reservation You will not receive your deposit back if you cancel. double bed
noun a bed large enough for two people They are a family of four, so give them a room with two double beds. floor
noun a level of the building The swimming pool is on the main floor. front desk, reception
noun the place where guests go to check in and out and to get information Towels are available at the front desk. guest
noun a person that is staying at the hotel Our washrooms are for guests only.
hostel
noun a very inexpensive place for backbackers and travelers on a budget In the hostel you probably won’t get your own room. hotel manager
noun person in charge at the hotel I’ll let you make your complaint to the hotel manager. housekeeping, maid noun staff members that clean the rooms and linen Put a sign on the door if you want housekeeping to come in and change the sheets on the bed. ice machine
noun a machine that automatically makes ice that guests can use to keep drinks cold There is an ice machine by the elevator on all of the even numbered floors. indoor pool
noun place for guests to swim inside the hotel The heated indoor pool is open until 10 pm. inn
noun another word for «hotel» There’s an inn on the other side of town that has a vacancy. Jacuzzi, hot tub, whirl pool
noun a small hot pool for relaxation Our honeymoon room has a personal hot tub. king-size bed
noun extra large bed A room with a king size bed costs an extra ten dollars a night. kitchenette
noun a small fridge and cooking area Your room has a kitchenette so you can prepare your own breakfasts and lunches. late charge
noun a fee for staying past the check-out time You will be charged a ten dollar late charge for checking out after 11 am. linen
noun sheets, blankets, pillow cases We will come in and change the linens while you are out of your room. lobby
noun large open area at the front of the hotel You can stand in the lobby and wait for your bus. luggage cart
noun a device on wheels that guests can push their luggage on Please return the luggage cart to the lobby when you are finished with it. maximum capacity
noun the most amount of people allowed The maximum capacity in the hot tub is ten people. motels
noun accommodations that are slightly cheaper than hotels Our motel is very clean and is close to the beach. noisy
adj loud The guests next to you have complained that you are being too noisy. parking pass
noun a piece of paper that guests display in the car window while in the hotel parking lot Display this parking pass in your window to show that you are a hotel guest. pay-per-view movie
noun extra charge for movies and special television features If you order a pay-per-view movie, the charge will appear on your bill. pillow case
noun the covering that goes over a pillow Room 201 doesn’t need their sheets changed, but they requested one new pillow case. queen size bed
noun bed with plenty of space for two people (bigger than a double) They have a queen size bed so the small child can easily fit in the middle. rate
noun cost of renting a room for a certain time period Our rates change depending on the season. reservation
noun a request to save a specific room for a future date They say they made a reservation but it doesn’t show on the computer. room service
noun delivery of food or other services requested by guests If you would like a bottle of wine, just call room service. sauna
noun a hot room for relaxation, filled with steam We don’t recommend bringing young children into the sauna. single bed
noun a bed for one person The economy priced room includes one single bed. sofa bed, pull-out couch
noun a bed built into a sofa or couch The room contains a sofa bed so the room actually sleeps five. towels
noun used to cover and dry the body after swimming or bathing You can get your swimming pool towels at the front desk. vacancy
noun
vacant
adj available rooms We only have one vacancy left, and it is for a single room. valet
noun staff that parks the guests’ vehicles If you leave your car keys with us, the valet will park your car underground. vending machine
noun a machine that distributes snacks and beverages when you insert coins The vending machine on the fifth floor has chocolate bars and chips. view
noun a window that offers a nice image for guests The room is more expensive because it has a spectacular view of the beach. wake up call
noun a morning phone call from the front desk, acts as an alarm clock What time would you like your wake up call? weight room, workout room, gym
noun a room that guests can use for exercise and fitness Our weight room has a stair climber and a stationary bicycle.
Источник

Вы собрались путешествовать? Тогда лексика по теме “Отель” на английском языке с переводом вам очень пригодится. Здесь собраны все слова по теме Hotel на английском языке с переводом. Вы познакомитесь со словами и выражениями, используемыми в отелях по всему миру.

Let’s go!

слова по теме отель на английском

Cлова по теме “В отеле”

Слово на английском Перевод
Booking / Reservation Бронь
Check-in / Check out Регистрация / выселение
Room Номер, комната
Key Ключ
Available Доступный, в наличии
Smoking / Non-smoking Для курящих / некурящих
Full-board Полный пансион (завтрак, обед и ужин)
Half-board Полупансион (завтрак и ужин)
Deposit Залог, депозит
Wake up call Звонок-будильник
Tax Налог
Free Бесплатный
Transfer Трансфер

Удобства в номере

Слово на английском Перевод
AC (air conditioning) Кондиционер
Balcony Балкон
Safe Сейф
Kitchenette Уголок-кухня в номере
Mini-bar Мини-бар
Shower Душ
Bath tub Ванна
Refrigerator (fridge) Холодильник

Типы номеров

Слово на английском Перевод
Double Двухместный
Single Одноместный
Triple Трехместный
Twin Двухместный с двумя односпальными кроватями
Suite Люкс
Quad Четырехместный
Queen Номер с кроватью размера queen
King Номер с кроватью размера king
Studio Номер-студия

Знаки и вывески

Слово на английском Перевод
Vacancies Свободные места
No vacancies Свободных мест нет
Front desk, reception Администрация, «ресепшн» отеля
Room service Обслуживание номеров
Out of order Не работает (табличка, например на лифте)

Работники отеля

Слово на английском Перевод
Front Desk Clerk Работник на ресепшене
Receptionist Администратор отеля
Concierge Консьерж
Housekeeper / maid Горничная
Bellboy / Porter Коридорный/портье — человек, который помогает нести ваши вещи и показывает номер
Valet Человек, который паркует автомобили клиентов гостиницы

Удобства в отеле

Слово на английском Перевод
Lobby Вестибюль
Lifts/Elevators Лифты
Bar Бар
Restaurant Ресторан
Gym Тренажерный зал
Swimming pool Бассейн
Indoor pool Бассейн внутри помещения
Laundromat Прачечная с самообслуживанием
Car park / parking Парковка

Таблички на дверь

Фраза на английском Перевод
Please, make up my room / Please, clean my room Пожалуйста, приберитесь в комнате
Do not disturb Не беспокоить

Фразы

Бронируем номер в отеле

Фраза на английском Перевод
Hello, can I reserve a room, please? Здравствуйте, можно забронировать номер, пожалуйста?
Can I book a room? Я могу забронировать номер?
What sort of room would you like? Какой номер вы бы хотели?
When will you arrive? Когда вы приедете?
How many nights are you going to stay? На сколько ночей вы собираетесь остановиться?
I need a double room for 10 days. Мне нужен двухместный номер на 10 дней.
From January 19 till February 1 С 19 января по 1 февраля
How much is it per night? Сколько стоит номер за ночь?
Do you want to have breakfast included? Вы хотите, чтобы завтрак был включен?
It’s fifty dollars a night plus tax. Это стоит  пятьдесят долларов за ночь плюс налог.
Will you pay in cash or by credit card? Вы будете платить наличными или кредитной картой?
We need your credit card number for a deposit. Нам нужен номер вашей кредитной карты для внесения залога.
All rooms are booked. Все номера забронированы.
I’m sorry, there are no rooms available. Извините, свободных номеров нет.

Заселение в отель

Фраза на английском Перевод
Could you please fill in this registration form? Не могли бы вы заполнить эту регистрационную форму?
Could you please sign the form? Не могли бы вы подписать форму?
Breakfast’s from 8 a.m. till 11a.m. Завтрак с 8 до 11 утра
Dinner’s served between 7 p.m. and 10 p.m. Ужин подается между 7  и 10 вечера
Would you like any help with your luggage? Вам помочь с багажом?
Here’s your room key. Вот ваш ключ от номера.
Room 123 on the second floor. Номер 123 на втором этаже.
When is check-out time? Когда время выезда?
You have to check-out before 12 p.m. Вы должны выехать до 12 часов.
Does the hotel provide airport transfer? Предоставляет ли отель трансфер до / из аэропорта?
Do you have any discounts? Есть ли у вас скидки?
What’s the total cost? Какая общая стоимость?
Do I pay now or at checkout? Я могу оплатить сейчас или при выезде?
Do you have a safe? У вас есть сейф?

Обслуживание номеров / Room service

Фраза на английском Перевод
Could you send dinner to room 123, please? Не могли бы вы принести ужин в 123 комнату?
Where can I find an iron? Где мне найти утюг?
Could I have the towel, please? Можно мне полотенце?
Can I have an extra blanket? Можно мне дополнительное одеяло?
Could you please change the sheets? Не могли бы вы сменить белье, пожалуйста?

Проблемы

Фраза на английском Перевод
I’ve lost my room key. Я потерял свой ключ от номера.
The room is too noisy. В комнате слишком шумно.
There is no soap in my room. В моей комнате нет мыла.
There isn’t any hot water. В номере нет горячей воды.
The air conditioning doesn’t work. Кондиционер  не работает.
One of the lights doesn’t work. Одна из лампочек не работает.
Could you send someone up to fix it? Не могли бы вы прислать кого-нибудь починить это?
I am not feeling well. Is there a doctor in the hotel? Мне нездоровится. Есть в отеле доктор?

Выезд из отеля

Фраза на английском Перевод
I’m checking out. Я выезжаю.
I would like to pay my bill. Я бы хотел оплатить мой счет.
How would you like to pay? Как бы вы хотели оплатить?
I’ll pay by credit card. Я оплачу кредитной картой.
I’ll pay in cash. Я оплачу наличными.

Проверьте свои знания с карточками Quizlet:

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Источник

Hotel vocabulary / Hotel phrases/Hotel English vocabulary

Here is a list of hotel vocabulary and phrases:

hotel vocabulary

Hotel vocabulary/hotel English /words for hotel

The following vocabulary hotel are a variety of words used in hotel industry.

  • Accommodation (uncountable)

A room or rooms in a house or hotel in which to live.

  • Reservation (n)

An arrangement to make sure that something is kept for your use.

  • Make a reservation

Reserve a room at a hotel, a table at a restaurant, etc. / To book a room, a table, a seat, etc.

  • Book (v)

To arrange to have something that you want to use later. For example, to book a night or nights in a hotel.

  • Reservations (= reservations department)

A department in a hotel which is in charge of bookings for rooms.

  • Guest

A person staying at a hotel.

  • A single room

A room for one person.

  • A double room

A room for two people

  • A single bed

A bed for one person

  • A double bed

A bed big enough for two people.

  • Adjoining rooms

Rooms that are next to each other or joined to each other.

  • Lobby (lobbies)

A large room inside the entrance of a building. (Please wait for me in the hotel lobby).

  • Check in: (verb)

Go to the front desk/reception in a hotel and tell the receptionist that you have arrived.

  • Check-in (noun)

Guests registration

  • Check out (verb)

To pay your bill and leave the hotel.

  • Checkout (noun)

The time when you leave the hotel at the end of your stay.

  • Reception / Front desk

The area in a hotel where visitors get help and information.

  • Suggestion box

It is used for collecting slips of paper with customers’ opinions about the hotel’s services.

  • baggage/ luggage (uncountable noun)

All the bags that you take with you when you travel.

  • Luggage cart

A small vehicle with wheels that can be used for carrying luggage.

  • Shutle Service

Transport service that is offered regulary between two places.

  • Bed and breakfast (B and B/ B & B)

Overnight accommodation in a hotel with breakfast included in the price.

  • Linen

Pilow cases, blankets, sheets, and tablecloths.

  • Towel

A piece of absorbent cloth used for drying the body after swimming or having a shower.

  • Vending machine

A coin-operated machine that dispenses small articles, such as snacks, drinks, cigarettes, etc.

  • Parking pass

A piece of paper that the hotel guests display in the car window while in the hotel parking lot.

  • Indoor pool

A swimming pool inside the hotel.

  • Sauna

A period of time when you sit in a room (also called sauna) that has been heated to a very high temperature. Some saunas involve the use of steam. A good hotel has a swimming pool and a sauna.

  • Airport transfer 

Airport transfer means free transportation from and to the airport.

  • Currency exchange

 Currency exchange service is a service in which a currency (dollar, euro, etc.) can be converted into another one.

  • Hotel school

A school or college where students study hotel managemenet.

  • Hotel industry / hotel trade/ hotel business

The business of running hotels, hostels, motels, etc.

  • Hotel group

A big company which owns a chain of hotels.

  • Guidebook

A book for tourists. It explains what there is to sightsee in a place, where to stay, where to eat, how to travel around, etc. (The guidebook lists luxurious hotels by the beach.)

This hotel words list is not exhaustive. More hotel English vocabulary will be added to the list.

Hotel vocabulary: Hotel jobs/Hotel words list

hotel vocabulary

Hotel vocabulary/ Hotel words

Here is a list of hotel vocabulary related to hotel jobs (Hotel employees)

  • Hotelkeeper (= hotelier)

A person who manages or owns a hotel.

  • Hotel manager

A hotel manager manages all the hotel’s staff.

  • Hotel inspector

A person who visits hotels to make sure they are respecting some regulations like hygiene, health and fire.

  • Hotelman

A person that owns a hotel or works in a hotel.

  • Accountant

A hotel accountant does the hotel’s finances.

  • Marketing manager

Finds business for the hotel.

  • Chambermaid

A chambermaid cleans guestrooms.

  • Waiter

Serves guests in the restaurant.

  • Bartender

A bartender serves guests in a bar.

  • Porter

The porter carries guests’ bags to their rooms.

  • Concierge

A concierge gives information and helps the guests.

  • Masseur

A man who provides massage.

  • Masseuse

A woman who massages.

  • Deposit

Amount paid ahead of time to secure a reservation.

English vocabulary hotel reception

Hotel phrases/hotel booking vocabulary

At the hotel vocabulary: Useful hotel phrases and questions related to hotel services

The following phrases, sentences, and questions can be heard or used while making a reservation, at a hotel, or while leaving a hotel.

At the hotel vocabulary examples

Here are some useful hotel expressions and phrases that you may use or hear at a hotel.

Hotel expressions and hotel phrases you may hear in a hotel

  • Do you have a reservation?
  • Can I see your passport, please?
  • Could I have your ID, please?
  • Do you want a smoking or a non-smoking room?
  • Would you prefer a room with a shower or a bath, sir?
  • Would you rather a room with a shower or a bath, sir?
  • Would you prefer a room or separate rooms, madam?
  • Would you prefer to pay cash or by credit card, sir?
  • Could you fill in this registration form and sign at the bottom where I have marked with a cross?
  • We have put you on the fifth floor.
  • Here is your key. It’s room 50, on the fifth floor.
  • Please help yourself to a morning newspaper. It’s complimentary.
  • Breakfast is served from 7 to 8.30 every morning.
  • Do you need help with your bags?

Hotel expressions and hotel phrases you might use at a hotel or while booking a hotel room

  • I’d like to make a reservation, please.
  • I’d like a single room for the night, please.
  • Can I get someone to help me with my luggage?
  • What time do you stop serving breakfast?
  • Could you put me through to the resevations?
  • I’d like to check in.
  • I’d like to check out.
  • I have a reservation in the name of (Your name), two nights.
  • Can I have a coffee…sent up to my room, please?
  • Where is the lift, please?
  • Do you have a laundry service? I have some clothes that need washing.
  • Is there an airport transfer? When do they leave?
  • What are your hotel facilities?
  • Could you upgrade my room to one that has a view of the sea?
  • Can I have a wake-up call in the morning?
  • I’ll be waiting in the lobby, just in front of the reception desk.

Examples of guest complaints in hotel/ Hotel complaints examples (Hotel vocabulary and hotel phrases)

  • I have a problem with your hotel service.
  • I’m sorry, but my room hasn’t been cleaned.
  • I’m sorry, but the towels and sheets are dirty.
  • The sink in our room is broken.
  • I’m sorry, but there’s an unpleasant smell in the bathroom.
  • My room is too hot/cold.
  • I’m sorry, but the air conditioner doesn’t work.
  • I want to complain about the heater. It’s not working.
  • My pillow is too high. Do you have another one?
  • I can’t access the WIFI.
  • I can hear too much noise in my room.
  • I’m sorry to bother you, but the shower is not working.

At the hotel conversation

Other hotel facilities vocabulary /Hotel services vocabulary

Different types of hotels have a variety of facilities and amenities. The following are some examples:

  • Free parking
  • Swimming pool
  • Indoor pool
  • Front dest service
  • Getting a booking in a restaurant
  • Delivery of gifts
  • Fitness centre/gym
  • Playground
  • Complimentary toiletries
  • Game room
  • Complimentary tea
  • Complimentary coffee
  • Hair dryer
  • A luggage locker or a safety deposit box.
  • Car rental
  • Calling a taxi
  • Satellite TV
  • Refrigerator
  • Laundry
  • Minibar
  • Balcony
  • View of the city
  • View over the sea
  • Sauna
  • 24-hour room service
  • Shuttle bus
  • Restroom

Types of hotels

Types of hotels Meaning/Explanation
Luxury hotel (five-star hotel) An extremely good hotel, with luxurious rooms and higher prices.
First-class hotel A good hotel with comfortable rooms. A four-class hotel is a first-class hotel.
Motel The word motel is a blend formed by joining the first part of the word ‘motor’ and the last part of the word ‘hotel’. A motel is a hotel for car drivers. It has special parking places next to the rooms.
Hostel A building that provides rooms for students and other people who live away from home. In a hostel, travelers can eat and sleep.
Student hostel Cheap lodging for students.
Youth hostel A building where young people can stay the night cheaply. Students and young people usually look for cheap hostels.
Apartment hotel A hotel in which there is a series of furnished rooms where all usual hotel services are provided
Resort hotel A hotel in a resort that caters for holidaymakers rather than business visitors.
Coastal resort A holiday town on the coast.
Health resort A town where vacationers go to improve their health.
Sea resort A holiday town near the seaside.
Ski resort A town in the mountains where holidaymakers stay when they are on a skiing holiday.
Mountain resort A holiday town in the mountains.

Luxury hotel (five-star hotel)

An extremely good hotel, with luxurious rooms and higher prices.

First-class hotel

A good hotel with comfortable rooms. A four-class hotel is a first-class hotel.

Motel

The word motel is a blend formed by joining the first part of the word ‘motor’ and the last part of the word ‘hotel’. A motel is a hotel for car drivers. It has special parking places next to the rooms.

Motels are usually found on main roads, and on the outskirts of towns. Large motels may have different facilities like swimming pools. However, motels are often used for single-night stays.

Hostel

A building that provides rooms for students and other people who live away from home. In a hostel, travelers can eat and sleep.

Student hostel

Cheap lodging for students.

Youth hostel

A building where young people can stay the night cheaply. Students and young people usually look for cheap hostels.

Apartment hotel

A hotel in which there is a series of furnished rooms where all usual hotel services are provided

You may also like these interesting articles on:

Learn English with Englishdotcom.

Источник

By
Last updated:

December 9, 2022

Want to Work in a Hotel? 100+ English Vocabulary Words to Get You There

Have you ever thought about living in New York City?

How about Boston, Los Angeles, London or Sydney?

Working in the hotel industry can help you find excellent job opportunities all over the world.

But no matter where you work, many hotel guests will speak English.

To help you out, I’ve put together a list of 100+ words that are essential for working in a hotel, plus provided some tips for learning them.

Contents

  • How to Learn Vocabulary for Working in a Hotel
    • 1. Go on a Scavenger Hunt with Hotel Websites
    • 2. Learn from Short Videos 
    • 3. Watch Movies That Take Place in Hotels
  • English Vocabulary for Working in a Hotel: 100+ Words You’ll Need to Know
    • Types of Beds and Rooms
    • Room Features
    • Inside a Hotel Room
    • Hotel Features
    • Getting Around the Hotel
    • Hotel Staff
    • Taking Reservations
    • Arrival/Check-in
    • Checking Out


Download:
This blog post is available as a convenient and portable PDF that you
can take anywhere.
Click here to get a copy. (Download)

1. Go on a Scavenger Hunt with Hotel Websites

Almost every hotel has its own website, so you can use them to help you learn vocabulary with a scavenger hunt!

A regular scavenger hunt is when you have a list of items to find, and you go around a house, neighborhood or town and try to gather all of the items on the list. Usually there are teams competing against each other to finish first or to get the most items within a time limit.

For this version of a scavenger hunt, you’re not actually going anywhere—just online. Print out this post, and then go on a scavenger hunt to find all of the words in the list on hotel websites.

When you find each word on a website, underline, circle or highlight the word on the list so you know you’ve found it. Read the whole sentence or section where that word appears, and make sure you understand what it means.

If you want to challenge yourself, set a timer and see how many words you can find in five minutes. Play for five or ten minutes a day until you find all of the words.

Here are some sites that will lead you to hotel websites. For most, you have to type in a location and select some dates to search for available hotels. Pick a city you want to work in, travel to or live in, to make the practice more personal.

  • Expedia
  • Booking.com
  • Agoda

Guests might ask you about anything on a website. That’s why it’s so useful to be familiar and comfortable with all of the words on a hotel’s site.

2. Learn from Short Videos 

Before diving into the next learning method (watching full movies), it’s a good idea to start with short videos from different parts of the English-speaking world.

These will be less overwhelming, and eventually help you watch a full movie without frustration. Here are some ideas of short videos you can watch to get started:

  • Hotel commercials. While these might be a bit over-enthusiastic at times, they are very visual, which will improve your understanding of the spoken words. For example, try this Marriot Bonvoy commercial or this employee video interview IHG’s Staybridge Suites.
  • Travel vloggers. These “video bloggers” often talk about the hotels they’ve stayed at, restaurants, local attractions and other travel-related subjects—all the same types of topics you’re probably going to be discussing with your hotel guests. For example, check out the videos by Jessica Olivia Travels or  ViaTravelers.
  • FluentU videos. If you happen to be learning English with FluentU, you can search for a lot of our hotel-related videos and vocabulary by typing “hotel” into the search bar. Then you can try watching short videos with interactive subtitles (with an on-screen dictionary for unfamiliar words). After, you can study all the hotel vocabulary you found in videos with the flashcards and quizzes.

3. Watch Movies That Take Place in Hotels

The next time you want to watch a movie, watch one that takes place in a hotel. Here are two nice lists of films that happen in hotels: Wikipedia, IMDb.

Try to identify items aloud as you see them, and listen to how the employees talk with the guests.

There are some really funny hotel scenes in an episode of “Mr. Bean” where he stays at a hotel. Mr. Bean is a funny character, but he doesn’t talk a lot—most of his humor is done through actions and face expressions. But this is a great chance to fill in the silence with your own voice!

  • Mr. Bean — Hotel Room and TV
  • Mr. Bean — Naked in Hotel

After you’ve watched the clip once, go back and watch it a second time, while saying what’s happening while it happens.

For example:

“Mr. Bean enters the room and puts his room key in his pocket. Then he turns the light switch on and off really fast.”

Pause the clip if you need to look up vocab or figure out how to say something.

Next, watch it a third time and say Mr. Bean’s thoughts aloud.

For example:

“I’ll put my room key in my pocket to keep it safe. I wonder what this switch does…ah, it turns on the lights. This is fun!”

This way you will get practice speaking in both third person (“He does this”) and first person (“I do this”). Again, don’t forget to use the pause button!

English Vocabulary for Working in a Hotel: 100+ Words You’ll Need to Know

First, we’ll start with the types of rooms and beds that are available in a standard (regular) hotel.

Types of Beds and Rooms

Mattress and bed sizes vary from country to country, and from manufacturer to manufacturer (the company who makes the mattresses). Below are the standard U.S. bed sizes:

  • single bed/twin bed (around 39 x 74 inches) — A twin bed is the smallest type of bed, where one person can sleep. It’s also sometimes called a single bed.
  • full-size bed (around 54 x 74 inches) — Nowadays, a full-size bed is usually for one person, but two people could sleep in it (very close together). These are also called double beds.
  • queen-size bed (around 60 x 80 inches) — A queen-size bed is bigger than a full bed, and usually shared by two adults.
  • king-size bed (around 76 x 80 inches) — A king-size bed is the largest size of standard beds, and can comfortably sleep two people.

Now that we know the bed sizes, let’s take a look at standard hotel room types. Be careful though, because these terms are used differently by different hotels. Check at your hotel to see what each type of room contains.

  • single room — A single room is for one person, and usually has a full-size bed (double bed).
  • double room — A double room usually has space for two guests, with a double bed (full-size) or queen-size bed.
  • twin room — A twin room usually has space for two guests, but in two separate beds (twin/single beds).
  • triple room — A triple room can sleep three guests, either in one double bed and a single bed, or a different combination of three.
  • suite — A suite is bigger than your normal hotel room. In fancy hotels, suites could even have multiple rooms. You might also see an executive suite or a family suite.
  • connecting rooms — This means that two rooms are connected together by a door going from one room directly into the other. Large groups of people or families might ask to be put in connecting rooms.
  • adjoining rooms — Rooms that are next to each other but not connected by a door.

Room Features

Here are various features that hotel rooms might offer.

  • amenities — Amenities is just another way of saying “features,” often used in the hotel business.
  • AC — Air conditioning (usually shortened to “AC”) keeps rooms cool when the weather is hot.
  • heating — When the weather is cold, heating will keep the rooms and hotel warm.
  • bathroom — This is the room where you’ll find a toilet, sink and shower. Most hotel rooms have their own bathroom attached.
  • internet access — If a hotel has internet access, it means guests can use the internet somewhere inside. They might have Wi-Fi (wireless internet), which could be free, require a password to access or cost money to use.
  • wireless printing — This allows guests to print from their own computers to a printer somewhere else in the hotel (without being connected to the printer with a wire).
  • fan — Some rooms might have ceiling fans or electric fans to move air around in a breeze and stay cool.
  • balcony — A balcony is a platform outside that’s enclosed by some type of railing, connected to the hotel room. Balconies are on floors higher than the ground level (second floor and higher).
  • patio — A patio is a paved area outside (on ground level) that usually has an outdoor table and chairs.
  • smoke-free — If rooms are smoke-free, it means that smoking is not allowed. Smoking and non-smoking are two other terms used to describe if smoking is allowed or not.

Inside a Hotel Room

Here are some words that you might need to use when talking about the inside of a hotel room.

  • complimentary — This word means “free.” Often hotels will serve a complimentary breakfast (included in the cost of your room), or have complimentary shampoos and soaps in the bathroom.
  • bathtub — A bathtub is in the bathroom, where people can clean themselves by taking a bath.
  • shower — Showers allow people to wash themselves while standing up. The shower head is the part that sprays water, and the drain is on the floor, where the water leaves. Most bathtubs have showers in them, but a standing shower is in a smaller space by itself (without a bathtub).
  • towel — People use towels to dry themselves off after taking a shower or a bath. There are also hand towels, which are smaller, and a bath mat—a towel you put on the floor to stand on.
  • robes — Some hotels provide robes for guests to wear after they shower. They are also called bathrobes.
  • toiletries — Toiletries are small personal items you might use in the bathroom, such as shampoo/conditioner (for washing hair), soap, toothbrush and toothpaste (for brushing teeth).
  • hair dryer — Most hotels will have an electric hair dryer for guests to use to dry their wet hair after washing it. In standard hotels, hair dryers are attached to the walls with a cord. These are also called blow dryers.
  • sink — The sink is where people wash their hands. It has a faucet, where the water comes out, and a drain, where the water leaves.
  • soap — Soap is used to kill germs and bacteria when you wash your hands. It can be either liquid (stored in a soap dispenser) or a solid bar. Some hotels have both hand soap and body soap.
  • lamp — Lamps provide extra light somewhere in the room. Guests might tell you that a light burned out in their lamp, meaning it needs a new light bulb.
  • executive desk — Some rooms might come with a desk to sit and write or work. These are sometimes called executive desks (just a fancier name, often used in business suites).
  • kitchenette — This is a mini-kitchen where people can prepare basic food, usually with a microwave and sink. Most hotel rooms have a mini-fridge (small refrigerator) that has some beverages and snacks inside. If guests eat the snacks and beverages, they have to pay for them when they check out.
  • coffee machine — Coffee machines in hotel rooms allow guests to make their own coffee in the morning. Guests might need more filters or coffee grounds when they run out.
  • room service — This is a service that lets guests order food or drinks and have it delivered to their hotel room.
  • turndown service — This is a service that has housekeepers go into the room and remake the beds. They might put a mint or chocolate on the pillow to show the bed has been “turned down.”
  • curtains — These usually hang from a curtain rod to cover a window. Curtains can be pulled open or closed to let sunlight in or keep it out.
  • TV — Most rooms have a TV with a remote control (small hand-held device used to change the channel or volume). The TV remote might need new batteries from time to time. Some hotels have a listing of the local TV channels. There are also often pay-per-view channels or movies, that guests are later charged for.
  • safe — This is a small box locked with a combination or key where guests can keep valuable items locked and secure.
  • cot — This is a small bed that folds up and rolls on wheels, so it can be moved into rooms when an extra bed is needed.
  • pull-out sofa — This is a couch that can pull out into a sofa-bed.
  • armchair — This is a more comfortable chair with rests for both of your arms.
  • linens — These are cloths such as sheets on the bed, pillow cases to cover the pillows, a blanket to keep warm or a comforter (the thick blanket on top of a bed). Sheets have a thread count, which tells their quality/smoothness.
  • iron and ironing board — When clothes are wrinkled, guests can get rid of the wrinkles by using an iron with an ironing board.
  • private jacuzzi — This is a hot tub somewhere inside or attached to the room. “Private” is the opposite of “public,” and means that this jacuzzi is just for the people in that room.

Hotel Features

  • bar — Here’s where you can order drinks and sometimes food. Some hotels have their own restaurant where guests can order full meals.
  • brochures — These are small pieces of paper that advertise local attractions, such as water parks and museums.
  • airport shuttle — Some hotels have “shuttles,” or large vans that give guests free rides to and from the nearest airport.
  • parking — Guests will want to know if there’s a parking lot where they can park their car, and whether or not it’s free. Fancy hotels might have valet parking, where guests drive up and get out of the car, and a hotel worker parks it for them.
  • continental breakfast — This is a light breakfast, usually included with the cost of the room, and served in a common area like a dining room.
  • catering — Some hotels offer catering services, meaning they can be hired to cook and serve food for events.
  • buffet — A buffet consists of many different kinds of food, and guests serve themselves. For example, your hotel might offer a breakfast buffet or a dinner buffet.
  • high chairs — Family-friendly hotels will have these for toddlers (very young children) to sit at tables. Booster seats are set on top of chairs/benches so younger children can sit higher up and reach their plate easier.
  • ice machine — This is a machine where guests can get ice to use as they need. They’re usually in the hallways on each floor.
  • vending machine — These are machines where guests can purchase candy, snacks or beverages with coins.
  • wheelchair accessible — This means that people in wheelchairs can get around the hotel, usually with elevators and ramps (inclined/tilted ground instead of stairs).
  • fitness/workout room — This might also be called a gym, and is a place for guests to exercise. There might be treadmills or free weights in the room.
  • swimming pool — This is a place for guests to swim, and could be indoor (inside the hotel building) or outdoor (outside).
  • jacuzzi/whirlpool/hot tub — This is a small, very hot “pool” of water with bubbles or “jets” that adults sit in to relax.
  • spa — A spa for relaxation might offer massages or a sauna (small room filled with hot steam).
  • laundry — Hotels might offer laundry service, meaning they will wash guests’ clothes (for a fee). There could also be coin-operated laundry machines, where guests can wash their clothes themselves by putting coins into the machines.
  • dry cleaning — This service cleans clothes that can’t be washed. They’re marked as dry clean only.
  • business center — This is a place where guests might be able to use computers, make telephone calls, send faxes or make photocopies.
  • pets allowed/pet-friendly — This means that pets are allowed in the hotel. If pets are not allowed, most hotels will still allow service animals (used to help blind people).
  • ski storage — Hotels near ski resorts might offer a room or place for guests to safely store their ski equipment.

Getting Around the Hotel

  • main entrance — These are the principal (main) doors to enter the hotel.
  • reception — This is where guests are greeted, which comes from the verb “to receive.” It’s often called the front desk.
  • lobby — This is an area shared by all guests of the hotel, usually on the ground floor near reception. It’s a common meeting place (“Let’s meet in the lobby at 5:00”), so there are often chairs/sofas and a bathroom.
  • banquet/meeting room — This is a large room used for big events, such as conferences or weddings.
  • elevator — This is a small space that raises and lowers guests between floors once the doors close and they press a button. It’s called a lift in British English.
  • stairs/stairway — These are steps so guests can walk up to higher floors in the hotel, or down to lower floors. In an emergency, everyone should use stairs instead of elevators.
  • hall(way) — This is a long passageway with doors on either side, which open into rooms. Also called a corridor.
  • emergency exit — In case of fire, or another emergency, some doors will be marked “emergency exit,” which lets you leave (exit) the hotel quickly.

Hotel Staff

  • manager — The manager is in charge of many people who work in hotels. Guests don’t usually interact with the manager unless there is a severe problem.
  • receptionist — This person is found at the front desk/reception. They answer the phones and greet the guests.
  • concierge — A concierge assists (helps) guests with needs such as arranging travel, booking local tours, calling taxis, etc. In this well-known scene from the movie “Home Alone 2: Lost in New York,” you’ll hear the line, “This is the concierge, sir!”
  • bellboy/bellhop/porter — These are all names for the person who helps guests carry their suitcases/luggage up to the room.
  • housekeeping/housekeeper — These are the people who clean the hotel and its rooms.
  • tip — This is a small amount of money (in cash) given to bellboys or left in the room for housekeepers at the end of your stay to thank them for their service.
  • uniform — Most hotels will require workers to wear special clothes, which is your uniform.
  • staff meeting — When staff meets at a certain time and place to talk about certain work topics, this is a staff meeting.

Taking Reservations

  • booking a room — This is the same thing as reserving a room.
  • making a reservation — Guests will ask to make a reservation (book a room) when they’d like to stay in the hotel.
  • vacancy — This means space is available. Hotels might have a “No Vacancy” sign when they’re full, and a “Vacancy” sign when rooms are still available.
  • credit card — Most hotels will ask for the guest’s credit card number to reserve the room. They may also need to provide the card’s expiration date and security code (3 digits on back of card).
  • conference/convention — Often hotels host conferences or conventions, which are large meetings a day or several days long with people from all over the state, country or even world. Conferences usually include a banquet, a formal evening meal with speeches.
  • wedding party — When people get married and their guests travel for the wedding, they can usually reserve many rooms for a special deal (lower price). When the wedding guests call the hotel, they should mention that they’re with the [Names] wedding party to get the lower price (and be put in the correct room).

Arrival/Check-in

  • check-in/check-out — When guests arrive at the hotel, they check in to get their room key. On their last morning, they check out to pay their bill.
  • key card — Most hotels use key cards (that look like credit cards) instead of an actual key to get into the room. Sometimes the magnetic strip on the card gets unactivated, and it won’t open the door correctly.
  • deposit — This is money that is paid before guests actually stay in the hotel. It’s often used to reserve (hold/save) their place, and there are policies (rules) about what happens to the money if they cancel their reservation.
  • room number — Guests need to know the number of the room where they’re staying.
  • morning call/wake-up call — At many hotels, guests can ask that hotel staff call them at a certain time to wake them up, instead of relying on an alarm clock.
  • noisy — You might get complaints from guests that a room near theirs is being too loud, or noisy.

Checking Out

  • invoice — This is the piece of paper with a guest’s total charges (expenses) that they need to pay when they check out.
  • tax — One line on the invoice will be for tax, a percent of the total expenses that goes to local/national government. In the USA, state tax is different from state to state.
  • damage charge — If guests break or ruin something in the room, they might need to pay a damage charge. If a deposit was made, this type of expense might be paid for from the deposit.
  • late charge — If guests check out later than the check-out time, they could have to pay a late charge.
  • signature — Sometimes guests need to sign their name on an invoice or credit card receipt. Ask for their signature.
  • customer satisfaction — If guests had a great stay and were happy with the service, they are satisfied customers with high customer satisfaction.

By learning these important hotel vocabulary words, you’ll definitely have high customer satisfaction!

Good luck!


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Источник

На это странице представлена английская лексика на тему  «Гостиница» (Hotel).

General Vocabulary

to book a room — забронировать номер

to book in advance — забронировать заранее

to make a reservation — бронировать номер

to pay a deposit — выплачивать деньги по депозиту

to take a room — снять номер

to be in charge of — заведовать ч-л

to register smb — регистрировать к-л

to pay one’s bill — оплатить счет

to check out — выезжать из гостиницы

tip — чаевые

key — ключ

sea view — вид на море

at busy times — в разгар сезона

charge — цена, плата

Types of rooms — типы номеров

a single room — одноместный номер

connecting rooms — смежные комнаты

adjoining rooms — два номера гостиницы, расположенных рядом

a double room — двухместный номер

a suite — номер «люкс»

a twin room — двухместный номер с двумя кроватями

an outside/inside room — номер с видом на улицу/ с видом на двор

FB/full board — полное обслуживание (проживание + трехразовое питание)

HB/half board — проживание + завтрак и ужин

B&B/bed and breakfast — проживание с завтраком

Inside a room — в номере

heating — отопление

internet access — доступ к Интернету

air conditioning — кондиционер

smoke-free — комната для некурящих

bathtub — душевая кабина

shower — душ

towel — полотенце

robes — гардеробная

hair dryer — фен

sink — раковина

soap — мыло

executive desk — стол руководителя

Hotel Staff — Персонал гостиницы

a porter — швейцар

attendants — обслуживающий персонал

a clerk — администратор

a pageboy — рассыльный

a maid — горничная, прислуга

concierge — консьерж

In the hotel — в гостинице

a lobby — вестибюль

reception desk — стойка регистрации

a book-office — билетная касса

information desk — стол справок

an entrance — вход

Hotel Features — Особенности гостиницы

beauty parlours — салон красоты

spa — спа

catering — выездное ресторанное обслуживание

gym — спортзал

swimming-pool — бассейн

business centre — бизнес-центр

laundry — услуги прачечной

dry cleaning — химчистка

pets allowed — возможно проживание с животными

turndown service — подготовка номера ко сну

room service — обслуживание в номере

children facilities — услуги для детей

Фразы для общения в гостинице

Good morning, can I help you? — Доброе утро, я могу Вам помочь?

I’d like a room, please. — Мне нужна комната, пожалуйста.

Do you have any rooms available? — Есть свободные номера?

What kind of room would you like? — Какой номер Вы бы хотели?

I’d like a double room. — Мне нужен двухместный номер.

Could you fill in the registration form, please. — Заполните регистрационную форму, пожалуйста.

I’d like to stay for two nights. — Я планирую остаться на две ночи.

Here is your key-room number 102. — Вот ваш ключ — комната номер 102.

What time is the breakfast, please? — Во сколько завтрак?

Are you fully booked next week? — Есть свободные номера на следующую неделю?

I’d like to check in/out, please. — Я бы хотел заехать в гостиницу/выехать из гостиницы.

Is breakfast included? — Завтрак входит в стоимость проживания?

Where’s the lift? — Где лифт?

There is something wrong with the heating in my room. — Что-то не так с отоплением в моем номере.

Excuse me. The television doesn’t work. — Извините, но телевизор не работает.

What time do we have to check out? — Когда нам нужно оформить выезд из гостиницы?

I’m leaving in a few minutes. Could I pay my bill? — Я уезжаю через пару минут, могу я оплатить счет?

Источник

Many language learners and people who intend to work in the hotel industry often ask these important questions: what are the words associated with hotels? What are some hospitality words? How would you describe the hotel industry? What word is related to hotel and hotel terminology? What is the industry of hotels called? What are other names for hotel? and what are the 10 ways of classifying hotels?

As a whole, learning and understanding expressions and words associated with hotels are of primary importance to language learners who intend to work in the hotel and catering industry.

This post aims to provide useful and basic words and expressions used in the hotel industry. The main hotel words are defined in simple English that will help learners understand their meanings thoroughly.

13 Popular Types of Hotels: Hotels Names In English

In general, hotels can be classified depending upon their location, size, target market, price, and ownership. Here is a list of the main types of hotels:

  1. Airport Hotel: The hotel is located near the airport for guests wishing to relax while waiting for the flight, which will include both overnight stays and hourly stays. Most of the hotel’s customers are employees of various airlines and airline passengers.
  2. Commercial Hotel: It is usually located in the heart of the city, where most of the customers are business people or traders who will stay only 2-3 nights at a time.
  3. Bed and Breakfast (B&B): is a type of small guesthouse where one gets a room with breakfast included in the price. Bed and breakfasts are usually private or family homes with fewer than 10 bedrooms. Also known as “guest accommodation”
  4. Congress Hotel: This type of hotel has a large meeting room or event venue with state-of-the-art equipment and facilities, with banquet halls.
  5. Health Spa: Hotel with medical care, fitness and other recreational services.
  6. Holiday Village: Houses built in the form of small huts or bungalows but with several houses in the same area usually have rooms and cooking facilities ready.
  7. Homestay: Accommodation at people’s private homes.
  8. Hostel: a building providing rooms for students or for young people cheaply. This hotel is a simple, affordable accommodation that only offers room and breakfast services.
  9. Motel: Hotel with parking and other services that is generally located on the side of highways or main roads. Motels usually offer comfortable rooms and sometimes have a small restaurant
  10. Resort Hotel: It is usually located at a seaside, river, or mountain resort, with guests or customers coming for leisure and staying several days.
  11. Self-Catering Hotel: This type of accommodation targets long stayers who prefer to cook their own meals. This type of hotel offers a small kitchen and kitchen amenities with the guest room.
  12. Summer Hotel: A type of hotel that is open during the summer.
  13. Suite Hotels: series of rooms in a hotel, suitable for a family, typically two bedrooms, sitting room plus bathroom.

15 Popular Types Of Hotel Rooms

  1. Adjoining rooms: Two or more attached or adjoining bedrooms.
  2. Bed-sitting room: Room for sitting during the day and sleeping at night.
  3. Cabana: A type of shelter often found near beaches lakes or pools.
  4. Connecting rooms: Two or more bedrooms with open doors from the inside of the room.
  5. Double room: Room with a large bed for 2 people
  6. Double room with bath: Double bedroom with en-suite bathroom.
  7. Duplex: 2-storey suite with stairs inside
  8. Hospitality room / display room: A room with banquet facilities
  9. Junior suite: Large room that separates the bedroom from the living room area.
  10. Non-smoking room: A type of room that is intended for people who do not want to smoke.
  11. Parlor: It is a room where people can sit and talk and relax.
  12. Room with balcony: Bedroom with a raised balcony extending from the building.
  13. Single room: assigned to one person or a couple. This type of rooms has one bathroom, a small dressing table, a small bedside table, and a small writing table.
  14. Single room with shower: Single bedroom with shower.
  15. Studio room: Room with 1 bed and a sofa bed that can be converted into a bed for 1 or 2 people.
  16. Suite: A much larger accommodation with a living room, an attached bathroom, one or two bedrooms, a living area, and a dining area as well.

Useful Hotel Expressions And Hotel Phrases: Types of Hotel Accommodation

The following expressions, phrases, sentences, and questions are mostly used by people when talking about what they think is important in a hotel, what they like and dislike, and how they describe the various types of rooms and accommodation.

I think most of the big hotels are impersonal.
For me, the ideal hotel has big rooms with comfortable beds…
The hotel should be as near the center of town as possible
I enjoy staying in hotels
I can’t stand lying on a beach all day
I like smaller hotels
I love going on vacation
There’s an oval swimming-pool
There’s a telephone by the bed
It’s a large sunny room with a view of the sea
Everything you need is included in the room
We keep the extra tissues in the cupboard under the washbasin
Some of the single rooms have a shower only
Make sure there’s always plenty of toilet paper
A spacious with good facilities and a gorgeous beach, ideal for families
The sheets are changed every day
There’s a desk by the window, with two very comfortable chairs
There’s full air-conditioning
Are there any flowers in the room?
There are plenty of coat hangers

Hotel Vocabulary: 22 Adjectives Related to Hotel

This is an essential hotel vocabulary list that covers some useful hotel adjectives that best describe rooms, views, entertainment, and staff in the hotel industry:

Hotel Room Equipment Vocabulary List: Hotel Vocabulary A to Z

When booking a hotel room, some guests might enquire about various equipment, furniture, and objects a room has. This is an essential list of things and words connected with hotels and accommodation.

Words Associated With Hotels: Room Equipment

  • Air-conditioner
  • Bed
  • Bedding; bedclothes
  • Bedside light
  • Bedside table
  • Blanket
  • Breakfast tray
  • Carpet
  • CD player
  • Chair
  • Clothes hanger
  • Cot/baby cot
  • Curtains
  • Desk
  • Door-knob
  • Double bed
  • Drawer
  • Dressing table
  • Easy chair
  • Extra bed
  • Flower vase
  • Fruit bucket
  • Glass
  • Hotel stationery
  • Laundry bag
  • Light bulb
  • Luggage table
  • Match
  • Mattress
  • Mini-bar ( refrigerator; fridge)
  • Mirror
  • Personal safe
  • Pillow
  • Pillowcase
  • Plug
  • Radio
  • Radio alarm
  • Reading lamp
  • Remote control
  • Room service menu
  • Sheet; bed-sheet
  • Shelf
  • Shoe polish
  • Slippers
  • Telephone
  • Telephone directories (Telephone book)
  • Television receiver
  • Trouser press
  • Venetian blind
  • Wardrobe
  • Waste paper basket
  • Water jug
  • Writing paper

Words Associated With Hotels: Toilet Amenities

  • Adapter
  • Bathtub
  • Bath mat
  • Bottle opener
  • Button
  • Clothes-line
  • Comb
  • Detergent; washing powder
  • Eau de Cologne
  • Hair-dryer
  • Hand towel
  • Mirror
  • Needle
  • (electric) razor
  • Safety pin
  • Sanitary napkin/towel
  • Shampoo
  • Shaver socket
  • Shower
  • Shower curtain
  • Soap
  • Tap
  • Thread
  • Toilet
  • Toilet flush
  • Toilet paper
  • Toilet paper holder
  • Towel; bath towel
  • Towel trail
  • Washbasin

Words Associated With Hotels: Restaurant Equipment

  • Ashtray
  • Bottle opener
  • Bowl
  • Bread plate
  • Bread-basket
  • Candlestick
  • Carafe
  • Chair
  • Chopsticks
  • Coaster
  • Coffee cup
  • Coffee pot
  • Condiment set
  • Egg cup; egg holder
  • Dish
  • Folder
  • Folk
  • Flower vase
  • Glass
  • High chair
  • Ice bucket
  • Ice tongs
  • Knife
  • Menu
  • Milk jug
  • Napkin
  • Pepper grinder
  • Pepper shaker
  • Pepperbox, pepper
  • Placemat
  • Plate
  • Salt shaker
  • Saucer
  • Sauceboat
  • Soup cup
  • Spoon
  • Stirrer
  • Straw
  • Sugar bowl
  • Table
  • Table cloth
  • Tent card
  • Teapot
  • Toothpick holder
  • Tray
  • Trolley
  • Water jug

16 Useful Expressions Associated with Hotel and Catering

Expressions you say

  1. I’d like a single room, please.
  2. Does the hotel have a swimming pool?
  3. Could I have a wake-up call at 6 am, please?
  4. I’d like a room for two nights, please.
  5. What time do we have to check out?
  6. Is breakfast included?
  7. I have a reservation under the name of Smith.
  8. We need a cot for the baby, please.

Expressions you hear

  1. Here’s your key. It’s room 897.
  2. Check-out is at midday.
  3. Would you like someone to help you with your bags?
  4. What name was the reservation made under?
  5. Breakfast is served between 7 and 11.
  6. It’s on the fourth floor.
  7. The lift is just over there.
  8. Shall I call a taxi for you?

20 Words Associated with Hotel and Catering

1. Reception / front desk

the area at the hotel entrance where you can book rooms or ask questions. The receptionist is usually behind a long table.

2. Guest

a person who is staying in a hotel.

3. Room service

if a hotel has “room service”, it will bring food and drinks to guests’ rooms.

4. Suite

the most luxurious room in a hotel

5. Reservation

if you make a “reservation”, you telephone the hotel and arrange to have a room on a particular day.

6. Hotel manager

the person in charge of the hotel and the staff who work there.

7. Air-conditioning

a machine that produces cold air.

8. Check-in

when you “check-in” to a hotel, you go to the front desk and tell them that you’ve arrived.

9. Check out

when someone “checks out”, they go to the front desk and tell them that they are leaving. people often pay at this point.

10. Lobby

the large area near the entrance just when you walk into a hotel.

11. Bill

a piece of paper with information about how much you have to pay for the hotel room.

12. Heating

a machine that produces warm air.

13. Balcony

an area on the outside of a room with a parapet or railing (a guard or barrier) around it.

14. View

what one can see from the hotel window: the land, sea, mountains, etc.

15. Floor

the second “floor” of a building (for example) refers to the second level of that building with all the rooms on it.

16. Wake-up call

a telephone call that a hotel makes to your room to wake you up at a specific time.

17. Porter/bellboy

a person whose job is to carry people’s cases to their rooms in a hotel.

18. Key card

a special plastic card with information recorded on it that can be read by an electronic device, which can be used instead of a door key

19. Lift / elevator

a machine used for carrying people and things to different levels in a building

20. Star rating

classification according to a grading system of one to five stars. this classification is commonly used in hotel ratings.

Words Associated with Hotels
Источник

Using English at a Hotel

Hotels vocabulary concerns all the useful words and phrases you might need when staying at hotels. Hotels and B&Bs have their own special vocabulary related to the type of accommodation and the services available.

When staying at a hotel where English is the main language, you will need to make yourself understood when checking in, checking out and asking for information.

Explore our list of hotels vocabulary and phrases related to staying in bed and breakfasts for when you are travelling. Whether you are staying in a hotel, bed and breakfast, hostel, motel or another type of accommodation, we hope our hotels vocabulary will be useful.

 

General Hotels Vocabulary

Hotel – hotels can be small boutique establishments or large chains (e.g. Holiday Inn). Hotels usually have a restaurant and bar, so you can eat there at night

Bed and breakfast (also called b & b) – B&Bs are normally smaller and cheaper than hotels. They are usually independent establishments offering breakfast but no evening meal option

Hostel – In the UK, hostels are normally the cheapest option and these often offer dormitory style rooms with multiple bunk beds. Youth hostels are ideal for young people backpacking. In Europe, hostels are often more like B&Bs and have individual bedrooms and can be high quality

 

Motel – Motels are traditionally hotels next to a road, such as a motorway. They are usually a cheaper option than a hotel.

Check in / Checking in – this is a verb and a noun and refers to arriving at the hotel, registering, paying any deposit and getting your keys

Check out / Checking out – this is a verb and a noun and refer to leaving the hotel, signing out, paying any outstanding bill and giving back your keys

Full board – hotel offering accommodation with all meals included

Half board – hotel offering accommodation with only one main meal per day

Star ratings – One/two/three/four/five star 1*, 2*, 3*/, 4*, 5* – Star ratings are indications of the quality of a hotel from the lowest (no stars) to the highest (5 stars). One star hotels are budget options with basic facilities, while 5 star hotels offer the highest level of service with all luxuries (or they are supposed to!)

Single room – a bedroom with one single bed (for one person)

Double room / King room – a bedroom with a double bed or king-size bed (usually for two people)

Twin room, triple room – a bedroom with two single beds or three single beds (for two or three people)

Suite – a large bedroom with sitting room, table and more facilities

Floors: First/second/third/top floor, penthouse – the highest floor of a hotel is often called the penthouse. The best room in the hotel is usually the ‘penthouse suite’

Balcony, terrace – outdoor areas accessible from your hotel room

En suite – a private bathroom accessible from inside your bedroom

Bathrooms: Private bathroom, Shared bathroom, Shared facilities – a bathroom can be private (for your use only) or it can be shared with other guests

Mini bar – a small fridge in your hotel room containing drinks and snacks (it is often very expensive to eat/drink items from the mini bar)

Room service – a service in hotels where you can ring reception and ask them to bring food and drink to your room. There will often be a separate room service menu

Views: Sea view, city view, mountain view – the view from the windows of your room can look out over the sea, the city or the mountains (or if you are unlucky, perhaps a brick wall!)

Hotel facilities can include:

  • Internet access in all areas of the hotel
  • Internet access in public areas only
  • Wi-Fi
  • Air conditioning
  • Gym
  • Sauna
  • Beauty salon
  • Hairdressing salon
  • Restaurant
  • Bar
  • Lounge
  • Breakfast room

Reception – the place where you check in /check out and ask any questions. This usually has a large desk and is always attended by a member of staff (a receptionist)

Bell boy – in some large and grand hotels this is the lift attendant

Porter – the person who carries your luggage / bags and shows you to your room

Concierge – the person who helps with various issues in a hotel, booking tickets and making reservations etc.

Other general hotel facilities:

Fire escape, wheelchair access, car park, lift / elevator (American)

 

Useful Phrases for Hotels

Phrases you may want to say
Do you have any vacancies? Do you have a curfew?
I have a reservation What time do you serve breakfast?
I’d like to make a reservation/booking Can I get room service?
I booked online I’d like a single/double room, please
Do you have a lower rate for children? Is breakfast included?
Does the room have air conditioning? Could we have an extra bed in the room?
I’d like to check out Is there anywhere we can leave our luggage?
Do you allow pets? What time does the bar close?
Where are the lifts? Does the hotel have any laundry facilities?
Phrases you may hear
How long will you be staying for? Could I take your credit card details, please?
What kind of room would you like? What time will you be arriving?
Would you like an en suite room? Do you need a smoking or non-smoking room?
Can I see your booking reference? Could you fill in this registration form, please?
Would you like a wake up call? Breakfast is from 7am until 9am
Check out is before 11am Here is your room key
Enjoy your stay! Your room is on the second floor

 

Notices you may see
Lifts out of order Please make up the room / Please clean the room / Room ready for service
Please do not disturb Reception
Please wait here Please wait to be seated/served
Out of service Wet floor
Ring for assistance Executive / Junior suite
No smoking Fire exit
Lounge Bar
Dining Room Please ring the bell for service

Share your thoughts on hotels vocabulary

For more useful phrases for when you are travelling and staying away from home, please see our vocabulary for restaurants and pubs and also our page for travel and transport vocabulary.

Can you think of more useful hotels vocabulary?

Are there any phrases you have seen or heard when staying in a hotel that you found confusing?

Share your thoughts on hotels vocabulary in the comments!

 

Источник

Знание английских слов и фраз на тему «В отеле» будет полезным абсолютно всем. Это поможет Вам общаться с персоналом, забронировать/снять номер, получить необходимую информацию. Повторите этот список еще раз перед поездкой за границу, а еще лучше распечатайте и возьмите с собой.

В таблице ниже представлены распространенные слова и словосочетания, которые помогут Вам быстрее сориентироваться в гостинице при нахождении за рубежом.

В отеле/в гостинице — английские слова на тему «at the hotel»

№

Слово

Транскрипция

Перевод

1

Room

[rum]

Номер

2

Suite Room

[swiːt rum]

Номер люкс

3

Economy room

[ɪˈkɒnəmɪ rum]

Номер эконом

4

Comfort Room

[ˈkʌmfət rum]

Номер комфорт

5

Room for newlyweds

[rum fɔː newlyweds]

Номер для молодоженов

6

Restaurant

[restaurant]

Ресторан

7

Gym

[ʤɪm]

Тренажерный зал

8

Swimming pool

[ˈswɪmɪŋ puːl]

Бассейн

9

Laundry Room

[ˈlɔːndrɪ rum]

Прачечная

10

Guest

[gest]

Постоялец

11

Reception

[rɪˈsepʃn]

Ресепшн

12

Lobby

[ˈlɒbɪ]

Вестибюль, холл

13

Information desk

[ɪnfəˈmeɪʃn desk]

Информационная стойка

14

Elevator

[ˈelɪveɪtə]

Лифт

15

Main entrance

[meɪn ˈentrəns]

Главный вход

16

On-site beach

[ɒn-saɪt biːʧ]

Пляж на территории отеля

17

Bar

[bɑː]

Бар

18

Ladder

[ˈlædə]

Лестница

19

Balcony

[ˈbælkənɪ]

Балкон

20

Hallway

[ˈhɔːlweɪ]

Коридор

21

Conference room

[ˈkɒnfərəns rum]

Конференц-зал

22

Parking space

[ˈpɑːkɪŋ speɪs]

Парковка

23

Currency exchange

[ˈkʌrənsɪ ɪksˈʧeɪnʤ]

Валютообменник

24

Dry cleaning

[draɪ ˈkliːnɪŋ]

Химчистка

25

Room for two

[rum fɔː tuː]

Номер на двоих

26

Room with two beds

[rum wɪð tuː bedz]

Номер с двумя кроватями

27

Sauna

[ˈsaʊnə]

Сауна

28

Conditioner

[kənˈdɪʃnə]

Кондиционер

29

Beauty salon

[ˈbjuːtɪ ˈsælɒn]

Салон красоты

30

Accommodation with pets

[əkɒməˈdeɪʃn wɪð pets]

Проживание с домашними животными

31

Accommodation with children

[əkɒməˈdeɪʃn wɪð ˈʧɪldrən]

Проживание с детьми

32

Extra baby bed

[ˈekstrə ˈbeɪbɪ bed]

Дополнительная детская кровать

33

Administrator

[ədˈmɪnɪstreɪtə]

Администратор

34

Maid

[meɪd]

Горничная

35

Concierge

[kɒnsɪˈeəʒ]

Консьерж

36

The doorman

[ðiː ˈdɔːmən]

Швейцар

37

Car parking attendant

[kɑː ˈpɑːkɪŋ əˈtendənt]

Парковщик авто

38

Tips

[tɪps]

Чаевые

39

Room service

[rum ˈsɜːvɪs]

Обслуживание номеров

40

Conveniences

[conveniences]

Удобства

41

Payment by card

[ˈpeɪmənt baɪ kɑːd]

Оплата картой

42

Payment in cash

[ˈpeɪmənt ɪn kæʃ]

Оплата наличными

43

Additional services

[əˈdɪʃnəl ˈsɜːvɪsɪz]

Дополнительные услуги

44

All inclusive

[ɔːl ɪnˈkluːsɪv]

Все включено

45

Convenience for people with disabilities

[kənˈviːnɪəns fɔː piːpl wɪð disabilities]

Удобство для людей с ограниченными возможностями

46

Fan

[fæn]

Вентилятор

47

Satellite TV

[ˈsæt(ɪ)laɪt tiːˈviː]

Спутниковое телевидение

48

Minibar

[minibar]

Минибар

49

Wake-up call on request

[weɪk-ʌp kɔːl ɒn rɪˈkwest]

Звонок-будильник по просьбе

50

Accommodation in a room

[əkɒməˈdeɪʃn ɪn ɑ rum]

Проживание в номере

51

Room key

[rum kiː]

Ключ от номера

52

Bed linen

[bed ˈlɪnɪn]

Постельное белье

53

Towel

[ˈtaʊəl]

Полотенце

54

Change the bed linen and towel

[ʧeɪnʤ ðiː bed ˈlɪnɪn ænd ˈtaʊəl]

Поменять постельное белье и полотенце

55

Room cleaning

[rum ˈkliːnɪŋ]

Уборка номера

56

Transfer to the hotel

[ˈtrænsfɜː tuː ðiː həʊˈtel]

Трансфер до отеля

57

Do not disturb

[duː nɒt dɪsˈtɜːb]

Не беспокоить

58

Is it possible to keep pets here?

[ɪz ɪt ˈpɒsəbl tuː kiːp pets hɪə]

Здесь можно держать домашних животных?

59

Do you have a wheelchair entrance?

[duː juː hæv ɑ ˈwiːlʧeə ˈentrəns]

У Вас есть вход для инвалидной коляски?

60

Do you have a car park?

[duː juː hæv ɑ kɑː pɑːk]

У Вас есть автомобильная стоянка?

61

Shower and toilet are shared

[ˈʃaʊə ænd ˈtɔɪlɪt ɑː ˈʃeəd]

Душ и туалет общие

62

How much does it cost to stay per day?

[haʊ mʌʧ dʌz ɪt kɒst tuː steɪ pɜː deɪ]

Сколько стоит проживание в сутки?

63

No change

[nəʊ ʧeɪnʤ]

Нет сдачи

64

Where to exchange currency?

[weə tuː ɪksˈʧeɪnʤ ˈkʌrənsɪ]

Где обменять валюту?

65

Can you make a discount?

[kæn juː meɪk ɑ ˈdɪskaʊnt]

Вы можете сделать скидку?

66

Can I see the number?

[kæn aɪ siː ðiː ˈnʌmbə]

Могу я посмотреть номер?

67

Does the room have a balcony?

[dʌz ðiː rum hæv ɑ ˈbælkənɪ]

Есть ли в номере балкон?

68

I want to book a room

[aɪ wɒnt tuː bʊk ɑ rum]

Я хочу забронировать номер

69

I need babysitting services

[aɪ niːd babysitting ˈsɜːvɪsɪz]

Мне нужны услуги няни

70

What time is breakfast?

[wɒt taɪm ɪz ˈbrekfəst]

Во сколько завтрак?

71

Can I order breakfast in my room?

[kæn aɪ ˈɔːdə ˈbrekfəst ɪn maɪ rum]

Можно мне заказать завтрак в номер?

72

Can I please clean the room?

[kæn aɪ pliːz kliːn ðiː rum]

Можно, пожалуйста, убраться в номере?

73

I need help with my luggage

[aɪ niːd help wɪð maɪ ˈlʌgɪʤ]

Мне нужна помощь с багажом

74

Where is the staircase located?

[weə ɪz ðiː ˈsteəkeɪs ləʊˈkeɪtɪd]

Где находится лестница?

75

Where is the elevator located?

[weə ɪz ðiː ˈelɪveɪtə ləʊˈkeɪtɪd]

Где находится лифт?

76

How do I get to the restaurant?

[haʊ duː aɪ get tuː ðiː restaurant]

Как пройти в ресторан?

77

Give me the complaint book

[gɪv miː ðiː kəmˈpleɪnt bʊk]

Дайте мне книгу жалоб

78

Hair dryer

[heə ˈdraɪə]

Фен для волос

79

Iron

[ˈaɪən]

Утюг

80

Ironing board

[ˈaɪənɪŋ bɔːd]

Гладильная доска

81

Shower cabin

[ˈʃaʊə ˈkæbɪn]

Душевая кабина

82

Bath

[bɑːθ]

Ванна

83

Jacuzzi

[ʤəˈkjuːzɪ]

Джакузи

84

Conveniences

[conveniences]

Удобства

85

Extra bed

[ˈekstrə bed]

Дополнительное спальное место

86

The room is too hot

[ðiː rum ɪz tuː hɒt]

В номере слишком жарко

87

The room is very cold

[ðiː rum ɪz ˈverɪ kəʊld]

В номере очень холодно

88

Triple Room

[trɪpl rum]

Трехместный номер

89

Compensation for damages

[kɒmpənˈseɪʃn fɔː damages]

Возмещение ущерба

90

Smoking area

[ˈsməʊkɪŋ ˈe(ə)rɪə]

Место для курения

Видео по теме «В отеле/в гостинице» (at the hotel)

Источник

The vocabulary and expressions you need for staying at a hotel aren’t particularly difficult.

But, as with anything in English, there are always some surprise terms and expressions that might catch you off guard.

Here is some hotel vocabulary that may be unfamiliar to English learners. Review the terms and be sure you’re ready for your next hotel stay.

Types of establishments

When booking a hotel room, it’s important to know the difference between different types of lodging establishments.

A motel normally has a separate entrance for each room and a parking lot in front. Guests can park directly in front of their room.

A motel in the desert. (Photo by jackrooster from Pixabay)

A hostel is an inexpensive establishment that offers shared rooms and shared bathrooms. Hostels often cater to young travelers.

A youth hostel. (Photo by gery from Pixabay)

A bed and breakfast (or B&B) is a small establishment (often a private residence) that offers lodging and breakfast.

A resort is a (typically upscale) place where people stay on vacation.

Outside of a tropical resort. (Photo by sharonang from Pixabay)

A timeshare is an ownership model in which many customers own the right to use a certain property.

A vacation rental is a property that an owner rents to vacationers.

Another thing to consider about a hotel is its rating. Hotels are rated as either one star, two star, three star, four star, or five star, with five star being the highest rating.

Types of rooms

A single room is a room with one bed that is intended for one guest to stay in.

A double room is a room intended for two people and may have one or two beds.

A triple room is intended for three people and may have one or two beds.

A twin room is a room with two twin-size beds.

A connecting room  has a door inside the room which connects to the room next to it.

A suite involves multiple rooms. Suites usually include a living or sitting area and may include a kitchen or kitchenette. Many hotels offer a range of suites including junior suites ($), deluxe suites ($$), executive suites ($$$), and presidential suites ($$$$). Many hotels also often suites to couples. These are often called bridal suites or honeymoon suites.

Amenities

To attract guests, hotels and other lodging establishments offer a variety of amenities. Many of these terms are self-explanatory and do not confuse English learners. Some examples: pool, indoor pool, gym/fitness center, spa, bar, restaurant, free parking, 24-hour front desk service, complimentary breakfast, complimentary coffee/tea, complimentary WiFi, refrigerator, cable TV, safe, hair dryer, iron, city view, ocean view.

Other terms, like the ones below, may be a little more confusing to English learners.

A minibar is a small refrigerator stocked with (often alcoholic) beverages and snacks for guests. Normally, guests must pay for the items they take from the minibar.

A hotel minibar. (Photo by Simon_sees on Flickr)

A vending machine is a machine that dispenses food (usually snacks or drinks).

A vending machine. (Photo by atlantis_c from Pixabay)

A balcony is an enclosed outdoor platform that often provides hotel guests with a scenic view.

A woman on a balcony. (Photo by Pexels on Pixabay)

A continental breakfast is a light breakfast which may include coffee, tea, fruit juice, pastries, bread, rolls, meats, cheeses, jam, etc.

A continental breakfast buffet. (Photo by free-photos from Pixabay)

Valet parking is a service in which an attendant parks a customer’s vehicle.

A valet parking sign. (Photo by Britt Reints on Flickr)

Room service is a service which allows guests to have food and drink orders delivered to their room.

Turndown service is a service in which a staff member enters a hotel room and prepares the bed for use by “turning down” the linens on the bed. At many hotels, a chocolate or mint is left on the pillow as part of the service.

Honeymoon turndown service. (Photo by Sam Howzit on Flickr)

A Jacuzzi/hot tub is a large tub with heated water and underwater jets. Note that Jacuzzi is a brand name which many people use to refer to any hot tub.

A Jacuzzi/hot tub. (Photo by PublicDomainPictures from Pixabay)

Shuttle service is transportation service that regularly provides transportation between two or more places.

Airport transfer is free transportation to and from the airport.

A game room is a room for relaxing which often features pool tables, Ping Pong tables, a dart board, foosball tables, arcade games, etc.

Currency exchange is a service in which one currency (dollars, euros, yen, etc.) can be exchanged for another.

Concierge service refers to services provided by a concierge (a hotel employee who helps guests by booking transportation, making restaurant reservations, recommending night-life options, coordinating luggage assistance, etc.).

A kitchenette is a small kitchen or a small area which offers cooking facilities.

Complimentary toiletries are personal care items (toothbrushes, toothpaste, soap, shampoo, razors,etc.) that hotels often provide to guests free of charge.

Hotel employees

A receptionist is an employee who greets guests when they arrive and checks guests in and out of the hotel.

A concierge is an employee who helps guests by booking transportation, making restaurant reservations, recommending night-life options, coordinating luggage assistance, etc.

A porter/bell hop is an employee who carries guests’ luggage.

A housekeeper is an employee who cleans guests’ rooms. The group of people who perform this service is called housekeeping.

A doorman is an employee who stands by the entrance of a building and is responsible for letting people in and out of the building.

Places in a hotel

The front desk is the desk where the receptionist greets guests and checks guests in and out of the hotel.

The lobby is the open space near the main entrance of the hotel where the front desk is.

In American English, the floor that is level with the ground is called the first floor. The next floor is called the second floor. In British English, the  floor that is level with the ground is called the ground floor. The next highest floor is called the first floor.

in American English, the lifting device that transports people to different floors is called an elevator. It is called a lift in British English.

Elevators/lifts. (Photo by nakataza02 from Pixabay)

Other terms you should know

If a hotel has vacancy, it means that there are available rooms. No vacancy, of course, means that the hotel is completely full.

A vacancy sign. (Photo by Lauren Mitchell on Flickr)

A late check-out fee is the amount of money a guest pays for not checking out before the hotel’s designated check-out time.

A room’s rate is how much it costs to stay in the room per night.

When you arrive at a hotel, you check in. When you leave, you check out. These terms can also be used as nouns.

A do not disturb sign is a sign guests can hang on the outside of the door so that hotel staff do not knock on the door or enter the room.

A do not disturb sign. (Photo by marcusspiske from Pixabay)

A registration form is a form that hotel guests are often asked to fill out. It contains basic personal information and information about the guest’s vehicle.

A cot is a portable, collapsible bed that can be added to hotel rooms to accommodate additional guests.

A pull-out sofa is a sofa that can be converted to a bed.

A wake-up call is a courtesy call from the front desk that is made to wake a sleeping guest.

Expressions you should know

Things you might say upon arriving at a hotel:

• I have a reservation.
• I booked a room online. It’s under (name).
• Do you have any vacancy?
• I’d like a single room/double room/triple room/twin room/suite, please.
• Where are the elevators/lifts?
• What time is checkout?

Things you might hear upon arriving:

• Do you have a reservation?
• What name is the reservation under?
• Could you fill out this registration form?
• I’m sorry, we don’t have any vacancy.
• I’m sorry, we’re completely booked./I’m sorry, we’re full up.
• When are you planning to check out?
• Would you like help with your bags?
• Enjoy your stay!

Things you might say when checking out:

• I’d like to check out.

Things you might hear when checking out:

• How was your stay?
• Could I have your room key, please?
• Could you sign for these charges, please?
•  Your total is… How would you like to pay?

.

Traveling can be stressful, but it’s easier if you know the vocabulary you’ll need. Hopefully these terms help you during your next hotel stay.

Also, as general advice, it’s always a good idea to look up some useful vocabulary any time you’re going to be in a new and unfamiliar situation.

Also see Vocabulary and Expressions for Eating at a Restaurant in the US.

Hi, I’m Brad. I’ve spent the last seven years teaching English and creating websites for English learners and teachers. I recently moved from Costa Rica to Orlando, Florida, where I teach intensive English classes at a state college. If you’d like to contact me, I can be reached via email at [email protected]

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