Computer word processing systems

From Wikipedia, the free encyclopedia

WordPerfect, a word processor first released for minicomputers in 1979 and later ported to microcomputers, running on Windows XP

A word processor (WP)[1][2] is a device or computer program that provides for input, editing, formatting, and output of text, often with some additional features.

Early word processors were stand-alone devices dedicated to the function, but current word processors are word processor programs running on general purpose computers.

The functions of a word processor program fall somewhere between those of a simple text editor and a fully functioned desktop publishing program. However, the distinctions between these three have changed over time and were unclear after 2010.[3][4]

Background[edit]

Word processors did not develop out of computer technology. Rather, they evolved from mechanical machines and only later did they merge with the computer field.[5] The history of word processing is the story of the gradual automation of the physical aspects of writing and editing, and then to the refinement of the technology to make it available to corporations and Individuals.

The term word processing appeared in American offices in early 1970s centered on the idea of streamlining the work to typists, but the meaning soon shifted toward the automation of the whole editing cycle.

At first, the designers of word processing systems combined existing technologies with emerging ones to develop stand-alone equipment, creating a new business distinct from the emerging world of the personal computer. The concept of word processing arose from the more general data processing, which since the 1950s had been the application of computers to business administration.[6]

Through history, there have been three types of word processors: mechanical, electronic and software.

Mechanical word processing[edit]

The first word processing device (a «Machine for Transcribing Letters» that appears to have been similar to a typewriter) was patented by Henry Mill for a machine that was capable of «writing so clearly and accurately you could not distinguish it from a printing press».[7] More than a century later, another patent appeared in the name of William Austin Burt for the typographer. In the late 19th century, Christopher Latham Sholes[8] created the first recognizable typewriter although it was a large size, which was described as a «literary piano».[9]

The only «word processing» these mechanical systems could perform was to change where letters appeared on the page, to fill in spaces that were previously left on the page, or to skip over lines. It was not until decades later that the introduction of electricity and electronics into typewriters began to help the writer with the mechanical part. The term “word processing” (translated from the German word Textverarbeitung) itself was created in the 1950s by Ulrich Steinhilper, a German IBM typewriter sales executive. However, it did not make its appearance in 1960s office management or computing literature (an example of grey literature), though many of the ideas, products, and technologies to which it would later be applied were already well known. Nonetheless, by 1971 the term was recognized by the New York Times[10] as a business «buzz word». Word processing paralleled the more general «data processing», or the application of computers to business administration.

Thus by 1972 discussion of word processing was common in publications devoted to business office management and technology, and by the mid-1970s the term would have been familiar to any office manager who consulted business periodicals.

Electromechanical and electronic word processing[edit]

By the late 1960s, IBM had developed the IBM MT/ST (Magnetic Tape/Selectric Typewriter). This was a model of the IBM Selectric typewriter from the earlier part of this decade, but it came built into its own desk, integrated with magnetic tape recording and playback facilities along with controls and a bank of electrical relays. The MT/ST automated word wrap, but it had no screen. This device allowed a user to rewrite text that had been written on another tape, and it also allowed limited collaboration in the sense that a user could send the tape to another person to let them edit the document or make a copy. It was a revolution for the word processing industry. In 1969, the tapes were replaced by magnetic cards. These memory cards were inserted into an extra device that accompanied the MT/ST, able to read and record users’ work.

In the early 1970s, word processing began to slowly shift from glorified typewriters augmented with electronic features to become fully computer-based (although only with single-purpose hardware) with the development of several innovations. Just before the arrival of the personal computer (PC), IBM developed the floppy disk. In the early 1970s, the first word-processing systems appeared which allowed display and editing of documents on CRT screens.

During this era, these early stand-alone word processing systems were designed, built, and marketed by several pioneering companies. Linolex Systems was founded in 1970 by James Lincoln and Robert Oleksiak. Linolex based its technology on microprocessors, floppy drives and software. It was a computer-based system for application in the word processing businesses and it sold systems through its own sales force. With a base of installed systems in over 500 sites, Linolex Systems sold 3 million units in 1975 — a year before the Apple computer was released.[11]

At that time, the Lexitron Corporation also produced a series of dedicated word-processing microcomputers. Lexitron was the first to use a full-sized video display screen (CRT) in its models by 1978. Lexitron also used 514 inch floppy diskettes, which became the standard in the personal computer field. The program disk was inserted in one drive, and the system booted up. The data diskette was then put in the second drive. The operating system and the word processing program were combined in one file.[12]

Another of the early word processing adopters was Vydec, which created in 1973 the first modern text processor, the «Vydec Word Processing System». It had built-in multiple functions like the ability to share content by diskette and print it.[further explanation needed] The Vydec Word Processing System sold for $12,000 at the time, (about $60,000 adjusted for inflation).[13]

The Redactron Corporation (organized by Evelyn Berezin in 1969) designed and manufactured editing systems, including correcting/editing typewriters, cassette and card units, and eventually a word processor called the Data Secretary. The Burroughs Corporation acquired Redactron in 1976.[14]

A CRT-based system by Wang Laboratories became one of the most popular systems of the 1970s and early 1980s. The Wang system displayed text on a CRT screen, and incorporated virtually every fundamental characteristic of word processors as they are known today. While early computerized word processor system were often expensive and hard to use (that is, like the computer mainframes of the 1960s), the Wang system was a true office machine, affordable to organizations such as medium-sized law firms, and easily mastered and operated by secretarial staff.

The phrase «word processor» rapidly came to refer to CRT-based machines similar to Wang’s. Numerous machines of this kind emerged, typically marketed by traditional office-equipment companies such as IBM, Lanier (AES Data machines — re-badged), CPT, and NBI. All were specialized, dedicated, proprietary systems, with prices in the $10,000 range. Cheap general-purpose personal computers were still the domain of hobbyists.

Japanese word processor devices[edit]

In Japan, even though typewriters with Japanese writing system had widely been used for businesses and governments, they were limited to specialists who required special skills due to the wide variety of letters, until computer-based devices came onto the market. In 1977, Sharp showcased a prototype of a computer-based word processing dedicated device with Japanese writing system in Business Show in Tokyo.[15][16]

Toshiba released the first Japanese word processor JW-10 in February 1979.[17] The price was 6,300,000 JPY, equivalent to US$45,000. This is selected as one of the milestones of IEEE.[18]

Toshiba Rupo JW-P22(K)(March 1986) and an optional micro floppy disk drive unit JW-F201

The Japanese writing system uses a large number of kanji (logographic Chinese characters) which require 2 bytes to store, so having one key per each symbol is infeasible. Japanese word processing became possible with the development of the Japanese input method (a sequence of keypresses, with visual feedback, which selects a character) — now widely used in personal computers. Oki launched OKI WORD EDITOR-200 in March 1979 with this kana-based keyboard input system. In 1980 several electronics and office equipment brands entered this rapidly growing market with more compact and affordable devices. While the average unit price in 1980 was 2,000,000 JPY (US$14,300), it was dropped to 164,000 JPY (US$1,200) in 1985.[19] Even after personal computers became widely available, Japanese word processors remained popular as they tended to be more portable (an «office computer» was initially too large to carry around), and become necessities in business and academics, even for private individuals in the second half of the 1980s.[20] The phrase «word processor» has been abbreviated as «Wa-pro» or «wapuro» in Japanese.

Word processing software[edit]

The final step in word processing came with the advent of the personal computer in the late 1970s and 1980s and with the subsequent creation of word processing software. Word processing software that would create much more complex and capable output was developed and prices began to fall, making them more accessible to the public. By the late 1970s, computerized word processors were still primarily used by employees composing documents for large and midsized businesses (e.g., law firms and newspapers). Within a few years, the falling prices of PCs made word processing available for the first time to all writers in the convenience of their homes.

The first word processing program for personal computers (microcomputers) was Electric Pencil, from Michael Shrayer Software, which went on sale in December 1976. In 1978 WordStar appeared and because of its many new features soon dominated the market. However, WordStar was written for the early CP/M (Control Program–Micro) operating system, and by the time it was rewritten for the newer MS-DOS (Microsoft Disk Operating System), it was obsolete. Suddenly, WordPerfect dominated the word processing programs during the DOS era, while there was a large variety of less successful programs.

Early word processing software was not as intuitive as word processor devices. Most early word processing software required users to memorize semi-mnemonic key combinations rather than pressing keys such as «copy» or «bold». Moreover, CP/M lacked cursor keys; for example WordStar used the E-S-D-X-centered «diamond» for cursor navigation. However, the price differences between dedicated word processors and general-purpose PCs, and the value added to the latter by software such as “killer app” spreadsheet applications, e.g. VisiCalc and Lotus 1-2-3, were so compelling that personal computers and word processing software became serious competition for the dedicated machines and soon dominated the market.

Then in the late 1980s innovations such as the advent of laser printers, a «typographic» approach to word processing (WYSIWYG — What You See Is What You Get), using bitmap displays with multiple fonts (pioneered by the Xerox Alto computer and Bravo word processing program), and graphical user interfaces such as “copy and paste” (another Xerox PARC innovation, with the Gypsy word processor). These were popularized by MacWrite on the Apple Macintosh in 1983, and Microsoft Word on the IBM PC in 1984. These were probably the first true WYSIWYG word processors to become known to many people.
Of particular interest also is the standardization of TrueType fonts used in both Macintosh and Windows PCs. While the publishers of the operating systems provide TrueType typefaces, they are largely gathered from traditional typefaces converted by smaller font publishing houses to replicate standard fonts. Demand for new and interesting fonts, which can be found free of copyright restrictions, or commissioned from font designers, occurred.

The growing popularity of the Windows operating system in the 1990s later took Microsoft Word along with it. Originally called «Microsoft Multi-Tool Word», this program quickly became a synonym for “word processor”.

From early in the 21st century Google Docs popularized the transition to online or offline web browser based word processing, this was enabled by the widespread adoption of suitable internet connectivity in businesses and domestic households and later the popularity of smartphones. Google Docs enabled word processing from within any vendor’s web browser, which could run on any vendor’s operating system on any physical device type including tablets and smartphones, although offline editing is limited to a few Chromium based web browsers. Google Docs also enabled the significant growth of use of information technology such as remote access to files and collaborative real-time editing, both becoming simple to do with little or no need for costly software and specialist IT support.

See also[edit]

  • List of word processors
  • Formatted text

References[edit]

  1. ^ Enterprise, I. D. G. (1 January 1981). «Computerworld». IDG Enterprise. Archived from the original on 2 January 2019. Retrieved 1 January 2019 – via Google Books.
  2. ^ Waterhouse, Shirley A. (1 January 1979). Word processing fundamentals. Canfield Press. ISBN 9780064537223. Archived from the original on 2 January 2019. Retrieved 1 January 2019 – via Google Books.
  3. ^ Amanda Presley (28 January 2010). «What Distinguishes Desktop Publishing From Word Processing?». Brighthub.com. Archived from the original on 1 April 2019. Retrieved 1 January 2019.
  4. ^ «How to Use Microsoft Word as a Desktop Publishing Tool». PCWorld. 28 May 2012. Archived from the original on 19 August 2017. Retrieved 3 May 2018.
  5. ^ Price, Jonathan, and Urban, Linda Pin. The Definitive Word-Processing Book. New York: Viking Penguin Inc., 1984, page xxiii.
  6. ^ W.A. Kleinschrod, «The ‘Gal Friday’ is a Typing Specialist Now,» Administrative Management vol. 32, no. 6, 1971, pp. 20-27
  7. ^ Hinojosa, Santiago (June 2016). «The History of Word Processors». The Tech Ninja’s Dojo. The Tech Ninja. Archived from the original on 6 May 2018. Retrieved 6 May 2018.
  8. ^ See also Samuel W. Soule and Carlos Glidden.
  9. ^ The Scientific American, The Type Writer, New York (August 10, 1872)
  10. ^ W.D. Smith, “Lag Persists for Business Equipment,” New York Times, 26 Oct. 1971, pp. 59-60.
  11. ^ Linolex Systems, Internal Communications & Disclosure in 3M acquisition, The Petritz Collection, 1975.
  12. ^ «Lexitron VT1200 — RICM». Ricomputermuseum.org. Archived from the original on 3 January 2019. Retrieved 1 January 2019.
  13. ^ Hinojosa, Santiago (1 June 2016). «The History of Word Processors». The Tech Ninja’s Dojo. Archived from the original on 24 December 2018. Retrieved 1 January 2019.
  14. ^ «Redactron Corporation. @ SNAC». Snaccooperative.org. Archived from the original on 15 December 2018. Retrieved 1 January 2019.
  15. ^ «日本語ワードプロセッサ». IPSJコンピュータ博物館. Retrieved 2017-07-05.
  16. ^ «【シャープ】 日本語ワープロの試作機». IPSJコンピュータ博物館. Retrieved 2017-07-05.
  17. ^ 原忠正 (1997). «日本人による日本人のためのワープロ». The Journal of the Institute of Electrical Engineers of Japan. 117 (3): 175–178. Bibcode:1997JIEEJ.117..175.. doi:10.1541/ieejjournal.117.175.
  18. ^ «プレスリリース;当社の日本語ワードプロセッサが「IEEEマイルストーン」に認定». 東芝. 2008-11-04. Retrieved 2017-07-05.
  19. ^
    «【富士通】 OASYS 100G». IPSJコンピュータ博物館. Retrieved 2017-07-05.
  20. ^ 情報処理学会 歴史特別委員会『日本のコンピュータ史』ISBN 4274209334 p135-136

Word Processing

Andrew Prestage, in Encyclopedia of Information Systems, 2003

I. An Introduction to Word Processing

Word processing is the act of using a computer to transform written, verbal, or recorded information into typewritten or printed form. This chapter will discuss the history of word processing, identify several popular word processing applications, and define the capabilities of word processors.

Of all the computer applications in use, word processing is by far the most common. The ability to perform word processing requires a computer and a special type of computer software called a word processor. A word processor is a program designed to assist with the production of a wide variety of documents, including letters, memoranda, and manuals, rapidly and at relatively low cost. A typical word processor enables the user to create documents, edit them using the keyboard and mouse, store them for later retrieval, and print them to a printer. Common word processing applications include Microsoft Notepad, Microsoft Word, and Corel WordPerfect.

Word processing technology allows human beings to freely and efficiently share ideas, thoughts, feelings, sentiments, facts, and other information in written form. Throughout history, the written word has provided mankind with the ability to transform thoughts into printed words for distribution to hundreds, thousands, or possibly millions of readers around the world. The power of the written word to transcend verbal communications is best exemplified by the ability of writers to share information and express ideas with far larger audiences and the permanency of the written word.

The increasingly large collective body of knowledge is one outcome of the permanency of the written word, including both historical and current works. Powered by decreasing prices, increasing sophistication, and widespread availability of technology, the word processing revolution changed the landscape of communications by giving people hitherto unavailable power to make or break reputations, to win or lose elections, and to inspire or mislead through the printed word.

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Computers and Effective Security Management1

Charles A. Sennewald, Curtis Baillie, in Effective Security Management (Sixth Edition), 2016

Word Processing

Word processing software can easily create, edit, store, and print text documents such as letters, memoranda, forms, employee performance evaluations (such as those in Appendix A), proposals, reports, security surveys (such as those in Appendix B), general security checklists, security manuals, books, articles, press releases, and speeches. A professional-looking document can be easily created and readily updated when necessary.

The length of created documents is limited only by the storage capabilities of the computer, which are enormous. Also, if multiple copies of a working document exist, changes to it should be promptly communicated to all persons who use the document. Specialized software, using network features, can be programmed to automatically route changes to those who need to know about updates.

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Globalization

Jennifer DeCamp, in Encyclopedia of Information Systems, 2003

II.D.2.c. Rendering Systems

Special word processing software is usually required to correctly display languages that are substantially different from English, for example:

1.

Connecting characters, as in Arabic, Persian, Urdu, Hindi, and Hebrew

2.

Different text direction, as in the right-to-left capability required in Arabic, Persian, Urdu, and Hindi, or the right-to-left and top-to-bottom capability in formal Chinese

3.

Multiple accents or diacritics, such as in Vietnamese or in fully vowelled Arabic

4.

Nonlinear text entry, as in Hindi, where a vowel may be typed after the consonant but appears before the consonant.

Alternatives to providing software with appropriate character rendering systems include providing graphic files or elaborate formatting (e.g., backwards typing of Arabic and/or typing of Arabic with hard line breaks). However, graphic files are cumbersome to download and use, are space consuming, and cannot be electronically searched except by metadata. The second option of elaborate formatting often does not look as culturally appropriate as properly rendered text, and usually loses its special formatting when text is added or is upgraded to a new system. It is also difficult and time consuming to produce. Note that Microsoft Word 2000 and Office XP support the above rendering systems; Java 1.4 supports the above rendering systems except for vertical text.

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Text Entry When Movement is Impaired

Shari Trewin, John Arnott, in Text Entry Systems, 2007

15.3.2 Abbreviation Expansion

Popular word processing programs often include abbreviation expansion capabilities. Abbreviations for commonly used text can be defined, allowing a long sequence such as an address to be entered with just a few keystrokes. With a little investment of setup time, those who are able to remember the abbreviations they have defined can find this a useful technique. Abbreviation expansion schemes have also been developed specifically for people with disabilities (Moulton et al., 1999; Vanderheiden, 1984).

Automatic abbreviation expansion at phrase/sentence level has also been investigated: the Compansion (Demasco & McCoy, 1992; McCoy et al., 1998) system was designed to process and expand spontaneous language constructions, using Natural Language Processing to convert groups of uninflected content words automatically into full phrases or sentences. For example, the output sentence “John breaks the window with the hammer” might derive from the user input text “John break window hammer” using such an approach.

With the rise of text messaging on mobile devices such as mobile (cell) phones, abbreviations are increasingly commonplace in text communications. Automatic expansion of many abbreviations may not be necessary, however, depending on the context in which the text is being used. Frequent users of text messaging can learn to recognize a large number of abbreviations without assistance.

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Case Studies

Brett Shavers, in Placing the Suspect Behind the Keyboard, 2013

Altered evidence and spoliation

Electronic evidence in the form of word processing documents which were submitted by a party in litigation is alleged to have been altered. Altered electronic evidence has become a common claim with the ability to determine the changes becoming more difficult. How do you know if an email has been altered? What about a text document?

Case in Point

Odom v Microsoft and Best Buy, 2006

The Odom v Microsoft and Best Buy litigation primarily focused on Internet access offered to customers in which the customers were automatically billed for Internet service without their consent. One of the most surprising aspects of this case involved the altering of electronic evidence by an attorney for Best Buy. The attorney, Timothy Block, admitted to altering documents prior to producing the documents in discovery to benefit Best Buy.

Investigative Tips: All evidence needs to be validated for authenticity. The weight given in legal hearings depends upon the veracity of the evidence. Many electronic files can be quickly validated through hash comparisons. An example seen in Figure 11.4 shows two files with different file names, yet their hash values are identical. If one file is known to be valid, perhaps an original evidence file, any file matching the hash values would also be a valid and unaltered copy of the original file.

Figure 11.4. Two files with different file names, but having the same hash value, indicating the contents of the files are identical.

Alternatively, Figure 11.5 shows two files with the same file name but having different hash values. If there were a claim that both of these files are the same original files, it would be apparent that one of the files has been modified.

Figure 11.5. Two files with the same file names, but having different hash values, indicating the contents are not identical.

Finding the discrepancies or modifications of an electronic file can only be accomplished if there is a comparison to be made with the original file. Using Figure 11.5 as an example, given that the file having the MD5 hash value of d41d8cd98f00b204e9800998ecf8427e is the original, and where the second file is the alleged altered file, a visual inspection of both files should be able to determine the modifications. However, when only file exists, proving the file to be unaltered is more than problematic, it is virtually impossible.

In this situation of having a single file to verify as original and unaltered evidence, an analysis would only be able to show when the file was modified over time, but the actual modifications won’t be known. Even if the document has “track changed” enabled, which logs changes to a document, that would only capture changes that were tracked, as there may be more untracked and unknown changes.

As a side note to hash values, in Figure 11.5, the hash values are completely different, even though the only difference between the two sample files is a single period added to the text. Any modification, no matter how minor, results in a drastic different hash value.

The importance in validating files in relation to the identification of a suspect that may have altered a file is that the embedded metadata will be a key point of focus and avenue for case leads. As a file is created, copied, modified, and otherwise touched, the file and system metadata will generally be updated.

Having the dates and times of these updates should give rise to you that the updates occurred on some computer system. This may be on one or more computers even if the file existed on a flash drive. At some point, the flash drive was connected to a computer system, where evidence on a system may show link files to the file. Each of these instances of access to the file is an opportunity to create a list of possible suspects having access to those systems in use at each updated metadata fields.

In the Microsoft Windows operating systems, Volume Shadow Copies may provide an examiner with a string of previous versions of a document, in which the modifications between each version can be determined. Although not every change may have been incrementally saved by the Volume Shadow Service, such as if the file was saved to a flash drive, any previous versions that can be found will allow to find some of the modifications made.

Where a single file will determine the outcome of an investigation or have a dramatic effect on the case, the importance of ‘getting it right’ cannot be overstated. Such would be the case of a single file, modified by someone in a business office, where many persons had common access to the evidence file before it was known to be evidence. Finding the suspect that altered the evidence file may be simple if you were at the location close to the time of occurrence. Interviews of the employees would be easier as most would remember their whereabouts in the office within the last few days. Some may be able to tell you exactly where other employees were in the office, even point the suspect out directly.

But what if you are called in a year later? How about 2 or more years later? What would be the odds employees remembering their whereabouts on a Monday in July 2 years earlier? To identify a suspect at this point requires more than a forensic analysis of a computer. It will probably require an investigation into work schedules, lunch schedules, backup tapes, phone call logs, and anything else to place everyone somewhere during the time of the file being altered.

Potentially you may even need to examine the hard drive of a copy machine and maybe place a person at the copy machine based on what was copied at the time the evidence file was being modified. When a company’s livelihood is at stake or a person’s career is at risk, leave no stone unturned. If you can’t place a suspect at the scene, you might be able to place everyone else at a location, and those you can’t place, just made your list of possible suspects.

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When, How, and Why Do We Trust Technology Too Much?

Patricia L. Hardré, in Emotions, Technology, and Behaviors, 2016

Trusting Spelling and Grammar Checkers

We often see evidence that users of word processing systems trust absolutely in spelling and grammar checkers. From errors in business letters and on resumes to uncorrected word usage in academic papers, this nonstrategy emerges as epidemic. It underscores a pattern of implicit trust that if a word is not flagged as incorrect in a word processing system, then it must be not only spelled correctly but also used correctly. The overarching error is trusting the digital checking system too much, while the underlying functional problem is that such software identifies gross errors (such as nonwords) but cannot discriminate finer nuances of language requiring judgment (like real words used incorrectly). Users from average citizens to business executives have become absolutely comfortable with depending on embedded spelling and grammar checkers that are supposed to autofind, trusting the technology so much that they often do not even proofread. Like overtrust of security monitoring, these personal examples are instances of reduced vigilance due to their implicit belief that the technology is functionally flawless, that if the technology has not found an error, then an error must not exist.

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Establishing a C&A Program

Laura Taylor, Matthew Shepherd Technical Editor, in FISMA Certification and Accreditation Handbook, 2007

Template Development

Certification Packages consist of a set of documents that all go together and complement one another. A Certification Package is voluminous, and without standardization, it takes an inordinate amount of time to evaluate it to make sure all the right information is included. Therefore, agencies should have templates for all the documents that they require in their Certification Packages. Agencies without templates should work on creating them. If an agency does not have the resources in-house to develop these templates, they should consider outsourcing this initiative to outside consultants.

A template should be developed using the word processing application that is the standard within the agency. All of the relevant sections that the evaluation team will be looking for within each document should be included. Text that will remain constant for a particular document type also should be included. An efficient and effective C&A program will have templates for the following types of C&A documents:

Categorization and Certification Level Recommendation

Hardware and Software Inventory

Self-Assessment

Security Awareness and Training Plan

End-User Rules of Behavior

Incident Response Plan

Security Test and Evaluation Plan

Privacy Impact Assessment

Business Risk Assessment

Business Impact Assessment

Contingency Plan

Configuration Management Plan

System Risk Assessment

System Security Plan

Security Assessment Report

The later chapters in this book will help you understand what should be included in each of these types of documents. Some agencies may possibly require other types of documents as required by their information security program and policies.

Templates should include guidelines for what type of content should be included, and also should have built-in formatting. The templates should be as complete as possible, and any text that should remain consistent and exactly the same in like document types should be included. Though it may seem redundant to have the exact same verbatim text at the beginning of, say, each Business Risk Assessment from a particular agency, each document needs to be able to stand alone and make sense if it is pulled out of the Certification Package for review. Having similar wording in like documents also shows that the packages were developed consistently using the same methodology and criteria.

With established templates in hand, it makes it much easier for the C&A review team to understand what it is that they need to document. Even expert C&A consultants need and appreciate document templates. Finding the right information to include the C&A documents can by itself by extremely difficult without first having to figure out what it is that you are supposed to find—which is why the templates are so very important. It’s often the case that a large complex application is distributed and managed throughout multiple departments or divisions and it can take a long time to figure out not just what questions to ask, but who the right people are who will know the answers.

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Speech Recognition

John-Paul Hosom, in Encyclopedia of Information Systems, 2003

I.B. Capabilities and Limitations of Automatic Speech Recognition

ASR is currently used for dictation into word processing software, or in a “command-and-control” framework in which the computer recognizes and acts on certain key words. Dictation systems are available for general use, as well as for specialized fields such as medicine and law. General dictation systems now cost under $100 and have speaker-dependent word-recognition accuracy from 93% to as high as 98%. Command-and-control systems are more often used over the telephone for automatically dialing telephone numbers or for requesting specific services before (or without) speaking to a human operator. Telephone companies use ASR to allow customers to automatically place calls even from a rotary telephone, and airlines now utilize telephone-based ASR systems to help passengers locate and reclaim lost luggage. Research is currently being conducted on systems that allow the user to interact naturally with an ASR system for goals such as making airline or hotel reservations.

Despite these successes, the performance of ASR is often about an order of magnitude worse than human-level performance, even with superior hardware and long processing delays. For example, recognition of the digits “zero” through “nine” over the telephone has word-level accuracy of about 98% to 99% using ASR, but nearly perfect recognition by humans. Transcription of radio broadcasts by world-class ASR systems has accuracy of less than 87%. This relatively low accuracy of current ASR systems has limited its use; it is not yet possible to reliably and consistently recognize and act on a wide variety of commands from different users.

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Prototyping

Rex Hartson, Pardha Pyla, in The UX Book (Second Edition), 2019

20.7 Software Tools for Making Wireframes

Wireframes can be sketched using any drawing or word processing software package that supports creating and manipulating shapes. While many applications suffice for simple wireframing, we recommend tools designed specifically for this purpose. We use Sketch, a drawing app, to do all the drawing. Craft is a plug-in to Sketch that connects it to InVision, allowing you to export Sketch screen designs to InVision to incorporate hotspots as working links.

In the “Build mode” of InVision, you work on one screen at a time, adding rectangular overlays that are the hotspots. For each hotspot, you specify what other screen you go to when someone clicks on that hotspot in “Preview mode.” You get a nice bonus using InVision: In the “operate” mode, you, or the user, can click anywhere in an open space in the prototype and it highlights all the available links. These tools are available only on Mac computers, but similar tools are available under Windows.

Beyond this discussion, it’s not wise to try to cover software tools for making prototypes in this kind of textbook. The field is changing fast and whatever we could say here would be out of date by the time you read this. Plus, it wouldn’t be fair to the numerous other perfectly good tools that didn’t get cited. To get the latest on software tools for prototyping, it’s better to ask an experienced UX professional or to do your research online.

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Design Production

Rex Hartson, Partha S. Pyla, in The UX Book, 2012

9.5.3 How to Build Wireframes?

Wireframes can be built using any drawing or word processing software package that supports creating and manipulating shapes, such as iWork Pages, Keynote, Microsoft PowerPoint, or Word. While such applications suffice for simple wireframing, we recommend tools designed specifically for this purpose, such as OmniGraffle (for Mac), Microsoft Visio (for PC), and Adobe InDesign.

Many tools and templates for making wireframes are used in combination—truly an invent-as-you-go approach serving the specific needs of prototyping. For example, some tools are available to combine the generic-looking placeholders in wireframes with more detailed mockups of some screens or parts of screens. In essence they allow you to add color, graphics, and real fonts, as well as representations of real content, to the wireframe scaffolding structure.

In early stages of design, during ideation and sketching, you started with thinking about the high-level conceptual design. It makes sense to start with that here, too, first by wireframing the design concept and then by going top down to address major parts of the concept. Identify the interaction conceptual design using boxes with labels, as shown in Figure 9-4.

Take each box and start fleshing out the design details. What are the different kinds of interaction needed to support each part of the design, and what kinds of widgets work best in each case? What are the best ways to lay them out? Think about relationships among the widgets and any data that need to go with them. Leverage design patterns, metaphors, and other ideas and concepts from the work domain ontology. Do not spend too much time with exact locations of these widgets or on their alignment yet. Such refinement will come in later iterations after all the key elements of the design are represented.

As you flesh out all the major areas in the design, be mindful of the information architecture on the screen. Make sure the wireframes convey that inherent information architecture. For example, do elements on the screen follow a logical information hierarchy? Are related elements on the screen positioned in such a way that those relationships are evident? Are content areas indented appropriately? Are margins and indents communicating the hierarchy of the content in the screen?

Next it is time to think about sequencing. If you are representing a workflow, start with the “wake-up” state for that workflow. Then make a wireframe representing the next state, for example, to show the result of a user action such as clicking on a button. In Figure 9-6 we showed what happens when a user clicks on the “Related information” expander widget. In Figure 9-7 we showed what happens if the user clicks on the “One-up” view switcher button.

Once you create the key screens to depict the workflow, it is time to review and refine each screen. Start by specifying all the options that go on the screen (even those not related to this workflow). For example, if you have a toolbar, what are all the options that go into that toolbar? What are all the buttons, view switchers, window controllers (e.g., scrollbars), and so on that need to go on the screen? At this time you are looking at scalability of your design. Is the design pattern and layout still working after you add all the widgets that need to go on this screen?

Think of cases when the windows or other container elements such as navigation bars in the design are resized or when different data elements that need to be supported are larger than shown in the wireframe. For example, in Figures 9-5 and 9-6, what must happen if the number of photo collections is greater than what fits in the default size of that container? Should the entire page scroll or should new scrollbars appear on the left-hand navigation bar alone? How about situations where the number of people identified in a collection are large? Should we show the first few (perhaps ones with most number of associated photos) with a “more” option, should we use an independent scrollbar for that pane, or should we scroll the entire page? You may want to make wireframes for such edge cases; remember they are less expensive and easier to do using boxes and lines than in code.

As you iterate your wireframes, refine them further, increasing the fidelity of the deck. Think about proportions, alignments, spacing, and so on for all the widgets. Refine the wording and language aspects of the design. Get the wireframe as close to the envisioned design as possible within the constraints of using boxes and lines.

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    Word Processing Software :
    The word “word processor” means it processes words with pages and paragraphs. Word processors are of 3 types which are electronic, mechanical, and software.

    The word processing software is used to apply the basic editing and design and also helps in manipulating the text to your pages whereas the word processor, is a device that provides editing, input, formatting, and output of the given text with some additional features.

    It is a type of computer software application or an electronic device. In today’s generation, the word processor has become the word processing software or programs that are running on general-purpose computers.

    Examples or Applications of a Word Processing Software :
     

    • Wordpad
    • Microsoft Word
    • Lotus word pro
    • Notepad
    • WordPerfect (Windows only),
    • AppleWorks (Mac only),
    • Work pages
    • OpenOffice Writer

    Features :
     

    1. They are stand-alone devices that are dedicated to the function.
    2. Their programs are running on general-purpose computers
    3. It is easy to use
    4. Helps in changing the shape and style of the characters of the paragraphs
    5. Basic editing like headers & footers, bullets, numbering is being performed by it.
    6. It has a facility for mail merge and preview.

    Functions :
     

    • It helps in Correcting grammar and spelling of sentences
    • It helps in storing and creating typed documents in a new way.
    • It provides the function of Creating the documents with basic editing, saving, and printing of it or same.
    • It helps in Copy the text along with moving deleting and pasting the text within a given document.
    • It helps in Formatting text like bold, underlining, font type, etc.
    • It provides the function of creating and editing the formats of tables.
    • It helps in Inserting the various elements from some other types of software.

    Advantages :
     

    • It benefits the environment by helping in reducing the amount of paperwork.
    • The cost of paper and postage waste is being reduced.
    • It is used to manipulate the document text like a report
    • It provides various tools like copying, deleting and formatting, etc.
    • It helps in recognizing the user interface feature
    • It applies the basic design to your pages
    • It makes it easier for you to perform repetitive tasks
    • It is a fully functioned desktop publishing program
    • It is time-saving.
    • It is dynamic in nature for exchanging the data.
    • It produces error-free documents.
    • Provide security to our documents.

    Disadvantages :
     

    • It does not give you complete control over the look and feel of your document.
    • It did not develop out of computer technology.

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    Word processing software helps you manipulate a text document and create or edit a text document.

    • Best 15 Word Processing Software Examples

      • 1. Microsoft Word

      • 2. iWork Pages

      • 3. OpenOffice Writer

      • 4. WordPerfect

      • 5. FocusWriter

      • 6. LibreOffice Writer

      • 7. AbiWord

      • 8. WPS Word

      • 9. Polaris Docs

      • 10. Writemonkey

      • 11. Dropbox Paper

      • 12. Scribus

      • 13. SoftMaker FreeOffice TextMaker

      • 14. Zoho Docs Writer

      • 15. Google Docs

    • Conclusion

    A quality word processing software can also provide output options such as printing or exporting a text document into other formats.

    Without word processing software, you would have difficulty processing paragraphs, pages, and even papers.

    Not many people know that early word processing software was standalone devices, but word processors come as lightweight software that’s easy to install with technological advancements.

    Another great advantage of word processing software is that it allows you to store documents electronically, display them across screens, or fully modify documents before printing them.

    Even though word processing software isn’t complex to learn, it might take a bit of time to learn how to take full advantage of the software with so many functions.

    Also, keep in mind that some word processing software comes from the office bundle that includes other processing software.

    In this article, you’ll learn more about word processing software and see 15 of the best examples.

    Whether you’re a writer, editor, or only need quality word processing software to prepare your documents pre-printing, at least one of these 15 software will be a good pick!

    Even though most word processing software has similar features and offers similar benefits, the small but significant differences between these word processing software examples can make a huge difference for personal use.

    1. Microsoft Word

    The most known word processing software is Microsoft Word, and chances are high you’ve used it at least on one occasion to process or create text documents.

    Word is the most known word processing software because the creator of Windows creates it and it often comes integrated with the Windows operating system.

    However, Word is also known for the benefits it offers. Improved search and navigational experience combined with the ability to work with others simultaneously are just some of the benefits.

    Along with that, Word gives you the ability to access, share, and work on your documents from almost anywhere.

    With plenty of options to create, edit, and process text, Word also has additional visual effects, turning text into diagrams, and combining visual aspects into text documents.

    Instant help when creating documents is another great integration that especially helps writers. Exporting and having document flexibility is helpful when producing specific documents for your studies or work, and it’s just one of many benefits of Word.

    2. iWork Pages

    iWork Pages is a must-have word processing software for Apple users. Even though Microsoft Word is available for macOS, iWork is a great native alternative that helps Apple users process, create, and work with word documents.

    iWork Pages was previously known as AppleWorks, and it is part of the official Apple iWork suite.

    Not only Pages can help you create documents, but they can also help you to collaborate with others efficiently, create animated documents from your data, and even build interactive charts from your text.

    What’s great about Pages is that it comes with built-in help and sample formulas, so you don’t always have to create a document from scratch. Instead, you can use templates or benefit from function suggestions to improve the way you work.

    With over 30 spreadsheet templates, you won’t have to create text documents from scratch unless you enjoy creating your work from scratch. Templates can help you spend less time formatting and creating the basics of your document and yet leave you with more time to focus on your text.

    3. OpenOffice Writer

    Among the paid word processing software, there are a couple of free gems such as OpenOffice.

    OpenOffice is a free and open productivity suite that includes Writer, the perfect software for word processing.

    Whether you’re trying to draft a quick letter or working on complex text documents (maybe even writing a book), the writer is a reliable and fully equipped word processing software to handle all needed tasks.

    What’s great about Writer is that it is very easy to use, so you won’t have to spend hours learning the ins and outs of the software to take full advantage of it.

    Instead, you will be able to focus on producing documents of all types and letting Writer help you along the way.

    With built-in features such as AutoCorrect or AutoComplete, you can quickly write your documents without having to worry about making mistakes.

    Along with these two features, OpenOffice Writer comes with a table of contents, references, multi-page display, and notes to help you annotate and review documents, as well as create well-structured text documents.

    Lastly, exporting isn’t going to be a problem since Writer can help you export your text document into other formats such as HTML, PDF, or even .odt.

    Also, keep in mind that OpenOffice provides templates you can download and use with Writer to make your drafts easier.

    4. WordPerfect

    WordPerfect is described as the Microsoft Office alternative. It is an all-in-one suite that focuses on productivity and efficiency when working with digital documents (especially text documents).

    Inside the WordPerfect Office, you will have access to a neat and efficient word processor that can help you quickly draft new documents, create letters or brochures, write resumes, and even start writing a book.

    What’s so special about WordPerfect is that it supports collaboration with about 60 file formats, so you can import and export documents from any third-party software.

    With the help of Reveal Codes, WordPerfect provides seamless formatting after you import documents from any source.

    And if you’re looking to “spice up” your text documents, you can do so easily with the help of built-in PDF forms into this powerful and versatile word processing software.

    5. FocusWriter

    If you spend a lot of time writing documents in your word processing software, and yet you find it hard to concentrate and focus on the words, FocusWriter is a great pick.

    FocusWriter is a very simple word processing software that utilizes a versatile interface hidden away from the most important part of the software. This way, you can focus on the page and text, and whenever you need to use any integrated feature, all you have to do is swipe your cursor across the edges to open the hidden menu.

    With integrated features such as timers, alarms, daily goals, fully customizable themes, and even the ability to use typewriter sound effects, this word processing software will help you stay on track and get things done.

    Along with these features, FocusWriter has optional features such as live statistics, spell-checking, and even the ability to use FocusWriter in 20 different languages.

    These features aim to improve the user experience and make word processing tasks fun and more productive since you can set your own goals.

    This is a word processing software that adds improved features that aren’t very common among its competitors.

    6. LibreOffice Writer

    When you are a very organized person and need word processing software that will match this, LibreOffice Writer is worth trying.

    LibreOffice Writer is a modern word processing software that ensures you can edit any document quickly with the help of integrated features.

    Therefore, Writer is good enough for doing quick and simple edits. Still, it’s also more than enough to finish books, edit many content pages, add diagrams, and even feature indexes into your documents.

    The user interface is very neat and even though there are many features they’re hidden away so you can focus on the most important aspect of word processing: the text.

    7. AbiWord

    When you require a very similar word processing software to Word, and yet you’re on a budget, AbiWord is a good choice.

    AbiWord is compatible with the latest operating systems and interface-wise, it is very similar to Microsoft Word. Even though it’s not the “prettiest” word processing software, it has everything you might need to get the work done efficiently, and it won’t cost you a penny.

    With compatibility to work with all standard text documents, AbiWord also allows you to share your documents with others easily or even merge your letters directly with your email.

    Even though AbiWord might not have all features other word processing software include, AbiWord is built on the extensible plugin architecture, so you can always find plugins to include features you might be missing.

    On top of that, I should mention that AbiWord is available in 30 different languages, and it is still getting updates so that you won’t be relying on an outdated version.

    8. WPS Word

    WPS offers a suite similar to Microsoft Office that includes three components: the Word, Excel, and Presentation.

    Word is a word processing software that is highly compatible with almost all compatible document formats, and it is even compatible with all operations systems.

    Creating documents from scratch with Word is very simple, and yet with standard formatting tools everyone is familiar with, editing documents is even easier.

    On top of that, Word includes many extras that are rarely found in other word processing software, such as hundreds of document templates. Therefore, if you don’t feel like creating documents from scratch, basing your documents on pre-existing templates can save you a lot of time and work.

    Combining media with text is highly possible, and viewing multiple documents simultaneously improves efficiency when working with multiple documents.

    With collaboration tools, password protection for chosen documents, and automatic spell-checking tools, you can easily get your work done without worrying about accuracy.

    9. Polaris Docs

    Polaris Office is a combination of tools that includes Docs, a highly versatile version that’s very similar to a combination of Microsoft Word and Google Docs.

    It’s a very versatile word processing software that allows you to work on your documents wherever you are.

    Not only is it available as computer software, but it also has a dedicated web browser version and even the app version suitable for Android and iOS smartphones.

    Collaboration is guaranteed with such versatility, and when it comes down to getting the work done, Polaris Docs supports all types of documents, including sheets, slides, and more.

    Saved documents can be worked on in groups, meaning that more than one person can edit the document in real-time. And if you ever decide to collaborate on a document with someone, you can invite them with a link and keep the communication open with an integrated chat in the Polaris Docs.

    Feature-wise, Polaris Docs is packed with the most standard features you would expect from a word processing software, and yet the main improvement is the way you can collaborate with others and work on the same document in real-time.

    10. Writemonkey

    If you search for a word processing document that will leave you on your own with your words and yet will hide all functionalities in a very minimalistic and simple interface, Writemonkey makes a great choice.

    Writemonkey might look like a coding interface at first, but it is a stripped-down word processing software that helps you focus on your writing.

    Of course, Writemonkey is also ideal for making quick edits and even reading.

    This is probably one of the lightest and smallest word processing software that is very easy to install and even easier to get used to.

    What’s also great is that you have full control over the interface to customize it to your needs. On top of that, you can set timed writing or even feature a visual progress bar to make your writing work feel like a breeze.

    And if you ever end up missing something in Writemonkey, you can always introduce third-party upgrades to this word processing software via plugins.

    11. Dropbox Paper

    When you need a versatile, reliable, and quick word processing software that’s perhaps web-based, Dropbox Paper is worth considering.

    Dropbox Paper is a lightweight web-based word processing software that allows simple editing and collaboration between teams.

    With Dropbox Paper, you can create documents from scratch or import existing documents to easily track any edits or changes made by your team members. On top of that, with this light word processing software, you can keep everything organized, ensure feedback is properly given, and even improve your documents.

    You can do almost everything in Dropbox Paper that you would do in other word processing software. However, Paper can also serve as a co-editing software.

    Whether you’re trying to improve communication in your team, improve collaboration between team members, or you’re writing a book with your partner, Paper is the place to stay productive, organized, and efficient.

    12. Scribus

    If you require professional word processing software to handle your business/work documents or edit and prepare your book for publishing, Scribus is a great choice.

    Even though it’s a bit different from standard word processing software, Scribus allows you to choose one of the designed layouts, set your typesetting, and even improve your written documents with professional-looking quality images.

    With Scribus, you can also create animations that you can place directly inside your document, or you can turn your text documents into interactive PDF presentations.

    On top of that, the creation of forms or questionnaires is very simple. With OpenType support, you can now edit your existing documents with advanced features such as advanced typography.

    While Scribus is a great fit for simple editing and personal documents, it excels at creating magazine covers, newspaper front pages, preparing the books for publishing, and even manufacturing artwork.

    It might not be the standard word processing software most people are looking for, but it will fit professional needs easily for a very fair price.

    13. SoftMaker FreeOffice TextMaker

    When you need a simple word processing software, SoftMaker FreeOffice is a great stepping stone that won’t cost you anything, and yet it includes almost everything you might need for personal or business use.

    In the FreeOffice, you will get TextMaker included. TextMaker is a small but efficient word processing software that allows you to create all types of documents and edit existing documents that you can easily import.

    What’s unique about TextMaker is that it doesn’t only focus on written documents. Instead, it also offers great features for processing words on graphics. Therefore, you can use TextMaker to create great text for your images, logos, or even banners.

    With many different fonts, styles, and even wrapping options, TextMaker will make all your graphics look professional and attractive yet easy to read.

    Since TextMaker can import almost all types of documents, you can also export your work in the most standard formats, such as Word DOC and DOCX. However, what’s also great about TextMaker is that it allows you to create PDF files from your documents.

    You can even create an EPUB eBook with the help of TextMaker, which is a great feature, considering that SoftMaker provides the TextMaker for free.

    14. Zoho Docs Writer

    Zoho Docs Writer is a perfect example of an online word processing software that is easy to use and easy to access. Yet, in return, you will get very reliable and advanced features you can use on any of your documents.

    The writer allows you to focus on your words in a distraction-free interface, yet you can work with others in an effortless document sharing.

    With the most standard features, you would expect a word processing software packed in the interface you can access via the web browser and even get unlimited versions of your document.

    These versions help you compare differences and find differences after collaboration with others.

    One of the most advanced yet convenient features is publishing your documents directly (if you are a content creator).

    If not, Zoho Docs Writer can help you electronically sign documents and even fill out PDF forms (or edit PDFs) without a problem.

    15. Google Docs

    Suppose you are not a fan of standalone word processing documents or don’t consider your computer reliable enough for your work. In that case, Google Docs is one of the most reliable web-based word processing software than most others in this space that you can get your hands on.

    Along with the Sheets, Slides, and Forms, Docs allows you to not only create documents from scratch or import and edit existing documents, but it also allows you to store all your documents in the cloud for free.

    You can easily access your documents from any device, as long as you’re signed in to your Google account, and yet you will easily get used to the functionality and features of the Docs.

    On top of that, Docs is very flexible, so you can export them in many different formats just the way you can import documents. However, one thing to keep in mind is that you will need an internet connection at all times to access your documents or work on them.

    Conclusion

    Even though Microsoft Word is one of the most known word processing software globally, there is much other software that is as good and worth giving it a try.

    One couldn’t do without quality word processing software, but you even get the chance to find the one that will fit your needs the most with so many choices.

    Even though each one of these is similar, there are differences in the interface, functionality, and even features that the software provides.

    With that being said, you can easily choose according to your needs and purpose, which I highly recommend!

    Tom loves to write on technology, e-commerce & internet marketing.
    Tom has been a full-time internet marketer for two decades now, earning millions of dollars while living life on his own terms. Along the way, he’s also coached thousands of other people to success.

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