For questions 1-8, read the text below and think of the word which fits each gap. Use only one word in each gap. EXAM DESCRIPTION
Holidays
Whatever you do in tourism, you are likely to have a (1) … of contact (2) … other people. This can be both enjoyable (3) … difficult. You will soon find (4) … how often people behave unlike their usual selves while on holiday, or trying to arrange a holiday. (5) … they stay in their own country or go abroad, they want to get away from it all, they (6) … paying hard-earned money to relax from work, and they want value (7) … money.
They will also be in unfamiliar surroundings and unsure of themselves. When things go well their happiness is infectious — it is very rewarding helping (8) … and contributing to the enjoyment of their holiday. When things go badly, clients blame the hotel staff or tour operator’s representative, even if it isn’t their fault. You’ve just got to keep calm and keep smiling when people are shouting at you.
Part 2
For questions 9-16, read the text below and think of the word which best fits each gap. Use only one word in each gap. There is an example at the beginning (0). In the exam, write your answers IN CAPITAL LETTERS on tho separate answer sheet.
Example: OF
Choosing the best shades
Most of us buy a new pair 0 _____ fashionable sunglasses each year. To be honest, we probably 9 more thought into looking cool than we do into ensuring that the glasses match our needs.
It seems an obvious thing to say, 10 the main role of sunglasses isn’t actually to enhance your image. It is rather to protect your eyes from the potentially harmful rays of the sun. What’s 11 , price isn’t necessarily the best guide 12 the effectiveness of sunglasses. Indeed, expensive designer glasses may not provide the best defence against sun damage. 13 you may still want to choose a pair of sunglasses that look good on you, it’s also crucial to check out just how effective they will be in protecting your eyes.
There are three types of light 14 can harm the human eye. They are known 15 ultra-violet light, visible light and infra-red light. If you 16 the choice of sunglasses seriously, then you will want to protect yourself against all three.
For this task: Answers with explanations :: Vocabulary
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complete the dialogue with one word in each gap. Billy: 2 Patty: What’s your favourite book, Billy? favourite book is Harry Potter and the Philosopher’s Stone. Patty: What do you think 3 adventure stories? Billy: 14 adventure stories are great. about you, Patty? Patty: In my funny stories are better than adventure stories. Bill: Well, Harry Potter books are adventure stories and they are funny too. 7 Patty: You’re 7