Complete each sentence with the correct word from the list

работников линии производства выдвинуть свои
предложения для улучшения качества.

1.6. (8 x 1point)
Match each verb on the left with a noun on the right to form common
partnerships. Use each word once only. Write your answers (letters a, b … or h)
in the boxes.

1.  annual	a)  conference
2.  early	b)  credit
3.  extended	c)  dismissal
4.  limited	d)  enterprise
5.  natural	e)  liability
6.  occupational	f)  pension
7.  private	g)  resources
8.  unfair	h)  retirement

1	2	3	4	5	6	7	8
a	h	e	b	g	f	d	c

1.7. (8 x 2 points) complete
each sentence with the opposite of the word in brackets. Choose from the following list. Use each word once
only. You must use the correct form of
the verb.

accept	demolish	gain	reject
succeed	withdraw	impose	attack

1. 
He’s reject  my
recommendation. (ACCEPT)

2. 
They’re  demolish an
office block down by the river. (CONSTRUCT)

3.  She  accept the company’s policy on the
environment. (DEFEND)

4. 
She’s gone to the bank to  withdraw  some
money. (DEPOSIT)

5.  Is he the
kind of person to impose  his responsibilities?
(EVADE)

6. 
I think his reorganization plan will ultimately  succeed .(FAIL)

7. 
They’ve  attack  restrictions
on using the fax. (LIFT)

8. 
Share prices  gain ground throughout the
day. (LOSE)

1.	reject
2.	demolish
3.	accept
4.	withdraw
5.	impose
6.	succeed
7.	attack
8.	gain

1.8. (10 x 1 point) Choose the
correct word for each sentence. Write the words in the boxes.

1. 
I’ll ask my
bank manager for advice/ advise about investment.

2. 
He first
spoke briefly/shortly about the agenda for the day.

3. 
She hopes
to get a chair/seat on the board.

4. 
We check/control
each new consignment very carefully.

5. 
I enclosed
a complements/compliments slip with the catalogue.

6. 
Do these
cars confirm/conform to the new safety regulations?

7. 
You
shouldn’t read confident/confidential documents!

8. 
Normally,
she’s a very conscientious/conscious worker.

9. 
The unions
criticised the government’s economic/economical policy.

10. 
If you pay
too much tax you get a discount/rebate.

1.	advice
2.	briefly
3.	seat
4.	check
5.	complements
6.	conform
7.	confidential
8.	conscientious
9.	economical
10.	rebate

1.9. (7 x 2 points)
Complete each sentence with the correct form of ‘TAKE’ and a word from the list
below. Use each word once only. Translate the sentences into Russian.

call consideration home

out on

off steps

1.  You should take out an
additional policy covering you against accidental damage.

2. 
We had to take
off extra staff during the holiday season.

3. 
When all
the transport costs have been take into consideration, we have in fact made a
loss.

4.  Sales really  take out after
the product had been mentioned on television.

5. 
A good
sales rep can  take home over £500 a week.

6. 
If my phone
rings, could you  take  the call for me?

7. 
We must take
steps to see that we don’t lose our market share as a result of this increased
competition.

2. Business Communication. Telephoning and Business Letters.

2.1. (6 x 2 points) Choose the best responses. Write your
answers in the boxes.

1. Where are you calling from?

A. 
I’m on the phone.

B. 
My address is 49, Northwick Street.

C. 
This is Mrs
Skolnick speaking.

2. Can’t you reduce the price
for our first order?

A. 
There are fewer
goods available.

B. 
The order is firm.

C. 
It may be possible
for an initial order.

3. Why is there no one on the
premises now?

A. 
The building is
quite new.

B. 
It is after office
hours.

C. 
The person wanted
is on holiday.

4. Would you quote the item
number, please?

A. 
I have your quote.

B. 
Yes, that’s the
quantity I want.

C. 
Wait a moment. I’ll
just find it.

5. Would you prefer the latter?

A. 
Yes, I’d rather pay
later.

B. 
Yes, I like the
suggestion you made in your letter.

C. 
Yes, the last
suggestion is the best one.

6. We’ve got some more on
order.

A. 
So you expect them
to come in soon?

B. 
So you can’t order
enough?

C. 
So you’ll have to
order some more?

1	2	3	4	5	6
B	C	B	C	C	A

2.2. (9 x 1 point) Complete
these two conversations with sentences from the list below. Use each sentence
only once. Write your
answers (letters A, B … or I) in the boxes.

A:	London Insurance Ltd. Can I help you?
B:	Good morning. I’d like some insurance for a journey abroad.
A:	I’ll put you through to our Travel Department.
B:	Thanks very much.
A:	Hold the line, please.
C:	Travel Department.
B:	Yes, I’d like some travel insurance.
C:	I see. Could you tell me how long you’ll be away?
B:	For a fortnight, from 19 September,
C:	Right. Will you be outside Europe at all?
B:	No, only in France and Germany.
C:	Well, we have 10, 20 and 30 day policies so you’ll need a 20 day one.
B:	Is it not possible to get cover just for two weeks?
C:	Well, you could insure each or any of these categories separately.
B:	Well, it’ll have to be 20 days then. How much will it cost?
C:	For full cover — that’s death, injury, delay, baggage and money — £57.50.
B:	Is there an alternative?
C:	I’m afraid not. We only have standard periods.
B:	But it’s better value if I take the full package, I suppose…

A. 
No, only in France and Germany.

B. 
I’ll put you
through to our Travel Department.

C. 
Good morning. I’d
like some insurance for a journey abroad.

D. 
I’m afraid not. We
only have standard periods.

E. 
Yes, I’d like some
travel insurance.

F. 
Hold the line,
please.

G. 
For full cover —
that’s death, injury, delay, baggage and money — £57.50.

H. 
For a fortnight,
from 19 September,

I. 
Well, you could
insure each or any of these categories separately.

1	2	3	4	5	6	7	8	9
d	c	g	f	i	b	j	h	e

2.3. (16 x 2 points)
Below you will see parts of four letters concerned with orders. Put the
correct word or phrase in each blank. Choose from the following list. Use each
item once only. Write your answers (letters A, B … or P) in the boxes.

accept delivery acknowledge current issue following inconvenience

line note postage range regret

reserve the right resume quotation stock supply terms

A.

With reference to your advertisement in the
 range I of
‘Office Monthly’, I would like to order 2  Easifix Year Planners.

I enclose a cheque for £15 to include  postage and packing.

B.

Thank you for your  note of 5th July for your
«Finesse»  line F of dining room furniture. We find your  current issue satisfactory
and would like to order the supply 

10 «Finesse» dining tables at
£280 per item

40 «Finesse» dining chairs at £60
per item

We  acknowledge that you can supply these items within 30 days and
we reserve the right not to accept delivery after this time.

We should be obliged if you would  regret receipt of
this order.

С.

We thank you for your order of 11^th  May
for 2 Easifix Year Planners.

This terms  has proved so popular that we  quotation     to inform you that it is temporarily out
of stock.

We hope to be able to  resume supplies
within the next ten days.

We apologise for any  inconvenience this may cause.

D.

Thank you for your order of 12th July for 10
«Finesse» dining tables              and 40 «Finesse»
dining chairs.

As we are in a position to stock you with the
above items from following  we have arranged for them to be delivered to you early
next week.

1.	I		9.	A
2.	H	10.	J
3.	G	11.	P
4.	f	12.	m
5.	C	13.	L
6.	O	14.	E
7.	B	15.	N
8.	k	16.	d

2.4. (30 points) These are your notes of a
telephone call from Mr Kittle. He has placed an order.

Call received From Order Action	12 January Mr  Kittle, Demon Marketing, plc 500 A4 plastic wallets (300 clear, 100 yellow,  100 red)   Delivery 15 February latest
Notes:  4°/. discount (+ 2% if payment within 30 days). Confirm in writing.

• Write a letter to Mr Kittle confirming

—   the phone call

—   the order quantity

—   the delivery date

—   the discount.

• Write 50-60 words.

call consideration home

out on

off steps

1. You
   should _____ _____ an additional policy covering you against
   accidental damage.

2. We
   had to _____ ______ extra staff during the holiday season.

3. When
   all the transport costs have been _____ into _____, we have in fact
   made a loss.

4. Sales
   really _____ ______ after the product had been mentioned on
   television.

5. A
   good sales rep can _____ ______ over £500 a week.

6. If
   my phone rings, could you ______ the _____ for me?

7. We
   must _____ to see that we don’t lose our market share as a result of
   this increased competition.

2. Business Communication. Telephoning and Business Letters.

2.1. (6 X 2 points) Choose the best responses. Write your answers in the boxes.

1.
Where are you calling from?

1. I’m
   on the phone.

2. My
   address is 49, Northwick Street.

3. This
   is Mrs Skolnick speaking.

2.
Can’t you reduce the price for our first order?

1. There
   are fewer goods available.

2. The
   order is firm.

3. It
   may be possible for an initial order.

3.
Why is there no one on the premises now?

1. The
   building is quite new.

2. It
   is after office hours.

3. The
   person wanted is on holiday.

4.
Would you quote the item number, please?

1. I
   have your quote.

2. Yes,
   that’s the quantity I want.

3. Wait
   a moment. I’ll just find it.

5.
Would you prefer the latter?

1. Yes,
   I’d rather pay later.

2. Yes,
   I like the suggestion you made in your letter.

3. Yes,
   the last suggestion is the best one.

6.
We’ve got some more on order.

1. So
   you expect them to come in soon?

2. So
   you can’t order enough?

3. So
   you’ll have to order some more?

1	2	3	4	5	6

2.2. (9 X 1 point) Complete these two conversations with sentences from the list below. Use each sentence only once. Write your answers (letters a, b … or I) in the boxes.

A:	London Insurance Ltd. Can I help you?
B:	_______1_______
A:	_______2_______
B:	Thanks very much.
A:	_______3_______
C:	Travel Department.
B:	_______4_______
C:	I see. Could you tell me how long you’ll be away?
B:	_______5_______
C:	Right. Will you be outside Europe at all?
B:	_______6_______
C:	Well, we have 10, 20 and 30 day policies so you’ll need a 20 day one.
B:	Is it not possible to get cover just for two weeks?
C:	_______7_______
B:	Well, it’ll have to be 20 days then. How much will it cost?
C:	_______8_______
B:	Is there an alternative?
C:	_______9_______
B:	But it’s better value if I take the full package, I suppose…

1. No,
   only in France and Germany.

2. I’ll
   put you through to our Travel Department.

3. Good
   morning. I’d like some insurance for a journey abroad.

4. I’m
   afraid not. We only have standard periods.

5. Yes,
   I’d like some travel insurance.

6. Hold
   the line, please.

7. For
   full cover — that’s death, injury, delay, baggage and money —
   £57.50.

8. For
   a fortnight, from 19 September,

9. Well,
   you could insure each or any of these categories separately.

1	2	3	4	5	6	7	8	9

2.3.
(16
x 2 points) Below
you will see parts of four letters concerned with orders. Put the
correct word or phrase in each blank. Choose from the following list.
Use each item once only. Write your answers (letters A, B … or P)
in the boxes.

accept delivery acknowledge current issue following inconvenience

line note postage range regret

reserve the right resume quotation stock supply terms

A.

With
reference to your advertisement in the __(1)__
of
‘Office Monthly’, I would like to order 2 Easifix Year Planners.

I
enclose a cheque for £15 to include __(2)__
and
packing.

B.

Thank
you for your __(3)__
of
5th July for your «Finesse» __(4)__
of
dining room furniture. We find your __(5)__
satisfactory
and would like to order the __(6)__

10
«Finesse» dining tables at £280 per item

40
«Finesse» dining chairs at £60 per item

We
__(7)__
that
you can supply these items within 30 days and we __(8)__ not to
__(9)__
after
this time.

We
should be obliged if you would __(10)__
receipt
of this order.

С.

We
thank you for your order of 11^th
May for 2 Easifix Year Planners.

This
__(11)__
has
proved so popular that we __(12)__
to
inform you that it is temporarily out of stock.

We
hope to be able to __(13)__
supplies
within the next ten days.

We
apologise for any __(14)__
this
may cause.

D.

Thank
you for your order of 12th July for 10 «Finesse» dining
tables and 40 «Finesse» dining chairs.

As
we are in a position to __(15)__
you
with the above items from __(16)__
we
have arranged for them to be delivered to you early next week.

1.			9.
2.		10.
3.		11.
4.		12.
5.		13.
6.		14.
7.		15.
8.		16.

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HomeQ&AComplete each sentence with the correct words from the list.

Complete each sentence with the correct words from the list.

Task 1. Complete each sentence with a word from the list. Use each word once only.

• accused • evidence • guilty • lawyer • statement

• charged • fine • jury • sentence • suspect

a)

The customs officers arrested Bob and

…………………. him with smuggling.

b)

The police spent all morning searching the

house for………………………. .

c)

Jean left her car in a no-parking area and

had to pay a/an ………………………..

d)

Unfortunately at the end of the trial my

brother was found …………………….

e)

The trial took a long time as the

…………………… couldn’t reach a verdict.

f)

George won his case because he had a very

good defence ……………………….

g)

The police visited Dawn and asked her to

make a/an ………………………………

h)

Because of his past criminal record, Brian

was the main ……………………………

i)

Pauline decided to sue the police because

she had been wrongly ………………………….

j)

The murderer of the children received a

life ……………………………