Cannot save or save as in word

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  • I have a user who cannot save or save as in Word 2007. When saving it seems to refresh the desktop and also makes the «Critical Stop» wave sound . You also cannot browse to change the default save location, no browse window ever pops up. This happens with
    other profiles as well. I have tried the following steps:

    Repair Office 2007

    Reinstall Office 2007

    Upgrade to Office 2010

    Repair Office 2010

    Renamed Normal.dotm

    Tried safe mode

    Any ideas? Next move is to re-image.

    Thanks in Advance.

Answers

  • For what it’s worth, reinstalling Word rarely fixes any issues (because registry entries and some installation files will be retained).


    Stefan Blom, Microsoft Word MVP

    • Marked as answer by

      Sunday, February 5, 2012 8:02 AM

When «Save» or «Save As», I get a following error in MS Word 2019 — in
a yellow bar —

(A) Make sure you have permission to the folder where you are trying to save. Generally you cannot save in someone else’s user; Program Files folder; Windows; or other secured folder.

(B) If not (A), try an Office Repair (Control Panel, Programs and Features, click on Office, Change, Repair).

(C) If not (B), uninstall Office, restart the computer and install Office again and test.

This does assume the Word file is good — most are.

(D) Other steps and thoughts.

Once files are closed, you can repair a Word document (if not lost) by selecting Open and Repair when you open the document.

You may be able to copy text and paste it into a new document you can save. Do that and make sure you have a copy of most of or all of what you need.

Finally, Word (and Excel) have Auto Recover functions (Word Options). You can look there if you have to close Word.

Old

08-28-2011, 08:42 PM

don madsen
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Cannot save Word document Windows Vista Cannot save Word document Office 2010 64bit

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Cannot save Word document



Recently I cannot Save, Save As or Save when closing a Word 2010 document, Also each time I open Word the Document nummber increases by 1. If I open Word in Safe mode Save works correctly. What has happened?

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Old

08-28-2011, 10:38 PM

nutrastat
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Cannot save Word document Windows 7 64bit Cannot save Word document Office 2010 32bit

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Template or Driver Fault


Good Morning Don,

Usually when a document number increases by one, you are using a template file rather than a document file? If the file type has yellow at the top of the icon then this is a template file. Open the document, click on file save as, but at the bottom change the file type to ‘Word Document’.

I’m sure you’re aware of the above, therefore it must be a driver fault which is a little more difficult to track down. When using safe mode it limits the amount of drivers that word will use. Have you recently installed a new program? It may be that this driver is affecting the way that Microsoft Word works?

To stop drivers from loading, you will have to stop and start several to find out which one is causing the problem, try the following information�

http://www.microsoft.com/resources/d….mspx?mfr=true

Hope this helps.

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Old

08-29-2011, 07:27 AM

don madsen
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The documents are not templates. It I attempt a Save As it immediatly returns to the document. If I attempt a Save it aldo reurns to the document and does not save. I am not aware of any programs recently installed except for the common updates. Thanks for your reply, Don

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08-29-2011, 07:33 AM

nutrastat
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Hi Don,

Sorry I cannot be of any more assistance. It maybe best to remove office/word from your complete system, then reboot and then reinstall.

Hope this helps, and good luck.

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08-31-2011, 07:39 AM

don madsen
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Nothing workd so I called Microsoft Activation Help . After giving control of my compuer to them they removed the Registry settings for Office, removed Office and reinstalled. It did not solve the probem and the symptoms were that Excel and Access were fine, but when opening a Word Document the header indicated in the header someting about not activated. However, using File | Help in Word showed Office as Activated. The Microsoft person then added a new User to my system and while booted to the new User uninstalled add reinstalled Office. That solved the problem. I have idea why! Don

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08-31-2011, 07:56 AM

nutrastat
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Hi Don,

Pleased that you have managed to get it sorted, even if you had to phone Microsoft themselves. Thank you for letting me know the solution, as I now appreciate that it is probably a failed user account. I will bear this in mind for the future.

Please be kind enough to mark this as ‘solved’ — thanks.

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Old

09-16-2011, 09:02 PM

don madsen
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Quote:

Originally Posted by don madsen
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Recently I cannot Save, Save As or Save when closing a Word 2010 document, Also each time I open Word the Document nummber increases by 1. If I open Word in Safe mode Save works correctly. What has happened?

After much searching, I discovered the problem was my permissions for the Word default save folder somehow had lost the Full Control and Modify permissions (they were no longer checked). I have no idea how this suddenly happened. Apparently the Microsoft Support person did not suspect that was the problem. He got around it by generating a new User and reinstalling Word while logged on to the new User. This created a new default save folder with the necessary permissions. As soon as I deleted the new User the problem had returned and it took a long time to discover what had mysteriously happened. Don


Last edited by don madsen; 09-17-2011 at 09:10 PM.

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JerryAtUCI


  • #1

My Word 2003 can open existing Word documents, but it will not save any
document, or do a «save as» for any document. This problem occurs for
documents in either local or network folders.

No error message is displayed — in fact, nothing happens. This happens
whether I open an existing document or do a new/blank document.

I can create a document in Word Pad and save it. I can then open that same
document in Word, but I cannot save it.

If it were a permissions problem, I would expect an error message. Clearly
it is not a permissions problem for the files I try to save since I can open
them and save them via Word Pad.

I tried doing a «Help|Detect and Repair», but that did not fix the problem.
I can successfully open and save documents in other MS Office programs (like
Excel, Access) to both local and network folders — but I realize those
programs have their own settings. separate from Word. No changes have been
made to my computer (other than Microsoft Updates).

Googling this problem results in finding several people over the years who
have had the same problem, but I did not find a conclusive solution. Several
of the people who reported the same problem reported that they reinstalled
Word but that still did not fix the problem.

My version of Word is 2003 (11.8313.8221) SP3

Any suggestions for solving this problem?

Thanks!

Jerry

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JerryAtUCI


  • #2

I forgot to mention that this is a full, licensed version of Word 2003 that
has been working fine for years until this month.

Jerry

Richard


  • #3

You could try exiting Word and deleting the Normal.dot template and
restarting Word. This will cause Word to create a new «clean» Normal
template. This has worked successfully for me several times with my end
users. Keep in mind, however, that you will lose any customizations that you
have made to Word (i.e. toolbar buttons, styles, etc.)

Peter T. Daniels


  • #4

That’s why it’s suggested that you not _delete_ the normal.dot
template, but _rename_ it. Then if the problem is solved, you can copy
over your customizations; and if it isn’t, you can go back to the
customized one.

Graham Mayor


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JerryAtUCI


  • #6

I found the cause of this problem.

In the registry I discovered that the key:

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser
Shell FoldersCache

Was pointing to a drive I did not have. How this got changed I do not know,
but it somehow got changed sometime during the past month.

I changed it to what I believe is the correct location of:

%USERPROFILE%Local SettingsTemporary Internet Files

After making this change Word is working normally.

Thanks to the others who offered their ideas.

Jerry

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Save as a different file name

  1. On the File menu, click Save as, or press. + Shift + S.
  2. If you want to save the file in a folder other than the current folder, navigate to that folder.
  3. In the Save As box, enter a different file name.
  4. Click Save.

Contents

  • 1 Why can’t I save as on Word on Mac?
  • 2 How do I do Save As on Mac?
  • 3 How do I turn on Save As in Word?
  • 4 Why can I not save as on Mac?
  • 5 Why can’t I Save As on word?
  • 6 How do you save a Word document on a Mac using the keyboard?
  • 7 How do you save on a Mac using the keyboard?
  • 8 Where is the Save As button?
  • 9 Where is Save As on Microsoft Word?
  • 10 Where is the Save As button on a Mac?
  • 11 Why is save as not working?
  • 12 What is Ctrl Shift in Word?
  • 13 How do I use Microsoft keyboard shortcuts on Mac?
  • 14 How do I enable keyboard shortcuts on Mac?
  • 15 How do you save a document using the keyboard?
  • 16 What is the shortcut key for Save As?
  • 17 Can Apple Pages save as Word doc?
  • 18 Can you save Pages as a Word document?
  • 19 Does Mac come with Word?
  • 20 Where is the Save button on my laptop?

Why can’t I save as on Word on Mac?

Go to Finder and locate and then drag the ‘documents” folder back up to the top of the list of finder folders. That should do it.It did for me. I gave up and clicked the red “Close” button, which allowed the “Save As” box to finally appear.

How do I do Save As on Mac?

Save a copy of a document

  1. With the document open, hold down the Option key on your keyboard, then choose File > Save As (from the File menu at the top of your screen).
  2. Enter a name for the copy, then press Return.

How do I turn on Save As in Word?

The Save As feature in Word, Excel, and PowerPoint has been replaced by Save a Copy.
To save a copy of a file, do the following:

  1. Tap File > Save a Copy.
  2. Choose where you want to save the file.
  3. Enter a file name and then tap Save a Copy.

Why can I not save as on Mac?

If you can’t save a document using Word for Mac OS 10.15 due to an error message that states that “the document cannot be saved due to naming or permission error on the destination volume”, you may be trying to save the file in a damaged or corrupt folder.

Why can’t I Save As on word?

If you’ve turned on AutoSave, turn it off. If you’ve used Track Changes, then turn it off and resolve all the changes in the document. Then use Save As to save out the document under a new file name. If you still can’t save your edited document, then there is a good chance that the document is corrupted in some way.

How do you save a Word document on a Mac using the keyboard?

Word Basics

  1. Open a new Word doc. Ctrl N. ⌘ N.
  2. Open an existing Word doc. Ctrl O. ⌘ O.
  3. Close a specific Word doc. Ctrl W. ⌘ W.
  4. Save a Word doc. Ctrl S. ⌘ S.
  5. Save “as” F12. ⌘ Shift S.
  6. Print a file. Ctrl P. ⌘ P.
  7. Open print preview. Ctrl F2. ⌘ P.
  8. Toggle the ribbon. Ctrl F1. Option ⌘ R.

How do you save on a Mac using the keyboard?

Command-S: Save the current document. Command-T: Open a new tab. Command-W: Close the front window. To close all windows of the app, press Option-Command-W.

Where is the Save As button?

Saving a file under a new name
Click File from the menu bar. Select Save As. The Save As dialog box appears. Type a new name for your file in the File name: box.

Where is Save As on Microsoft Word?

Save as a different, or older, format

  1. Click the File tab.
  2. Click Save As.
  3. Choose a file location, such as OneDrive or This PC to store your file.
  4. In the File name box, enter a new name for the file.
  5. In the Save as type list, click the file format that you want to save the file in.
  6. Click Save.

Where is the Save As button on a Mac?

While in any application on your Mac, click on File in the menu bar, then hold the Option key on your keyboard. You will see the Duplicate option change to Save As. At this point, simply click on Save As with your mouse, then select the file format and save location.

Why is save as not working?

When the application attempts to store the file in the cloud, “Save As” function may not function properly. You may need to disable the cloud storage location function. Open Acrobat’s preferences, navigate to the General tab and remove the checkmark from Show online storage when saving files.

What is Ctrl Shift in Word?

Change or resize the font
Ctrl-Shift-f. Change the font. Ctrl-Shift-p. Change the font size. Ctrl-Shift-. (

How do I use Microsoft keyboard shortcuts on Mac?

You can do this by going to System Preferences > Keyboard > Shortcuts > App Shortcuts. You then click the plus sign, select your application, enter a menu command, and include the shortcut.

How do I enable keyboard shortcuts on Mac?

Choose Apple menu  > System Preferences, then click Keyboard. Click Shortcuts. From the bottom of the preferences window, select ”Use keyboard navigation to move focus between controls.” In macOS Mojave or earlier, this setting appears as an ”All controls” button instead.

How do you save a document using the keyboard?

Tip: To quickly save a file, press Ctrl+S.

What is the shortcut key for Save As?

Excel shortcuts

Shortcut key Action version
F12 Save As All
Ctrl + : Insert Current Time All
Ctrl + ; Insert Current Date All
Ctrl + “ Copy Value from Cell Above All

Can Apple Pages save as Word doc?

To convert Apple Pages to Microsoft Word using the Pages app, double-click on the . pages file to open it. Then, go to File > Export To > Word. On the “Export Your Document” dialog box, the Word tab is automatically selected.

Can you save Pages as a Word document?

A final way to export a Pages document to Word is to have the program create a copy of the document as a Word document when you save. To do this, select Save from the File menu for your new Pages document, and when you select the location to save in, check the option to save a copy as a Word document.

Does Mac come with Word?

You can use Word, Excel, and Powerpoint on a MacBook, just like on any other laptop. You just have to buy this 365 software separately, because it’s not included with a MacBook by default.The most often used applications such as Word, Excel, and Powerpoint, are always included.

Where is the Save button on my laptop?

Here are a few ways to save a file:

  1. Click File on the top menu, choose Save, and save your document in your Documents folder or to your desktop for easy retrieval later. (Pressing the Alt key, followed by the F key and the S key, does the same thing.)
  2. Click the Save icon.
  3. Hold down Ctrl and press the S key.

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