Cannot open word documents

«Help! I tried to open a Word document but it told me that ‘Word cannot open the document: user does not have access privileges’. How do I fix this issue on my computer?»

Stay calm if you are having a similar error on your Windows or Mac computers. Follow this page, you’ll learn how to fix this ‘Windows cannot open the document’ error, making your Word file openable again immediately. 

When you open a Word document but the application warns that ‘Word cannot open the document: user does not have access privileges’, it means that the current user on your computer doesn’t own the permission of reading and writing this file.

Error: Word cannot open the document

Why can’t I access my Word documents?

Here is a list of all possible reasons that blocks you from entering a Word file:

  • You don’t have enough privileges to view the content.
  • Files cannot be opened during transferring.
  • File is unopenable while updating Word client.
  • You set a password to protect the files.

What do you do when it says the word cannot open the document?

So how do I fix the Word cannot open the document access privileges error on Windows or macOS? Here is what to do when this error occurs to you:

  • Complete the file transferring if you are doing so.
  • Update Word application to the latest edition.
  • Stop using the Word document.
  • Follow the respective solutions to fix Word won’t open error on Windows or Mac.

 In the next two parts, we’ll show you the respective methods of making Word that won’t open to accessible again.

Fix Word Cannot Open the Document: User Does Not Have Access Privileges in Windows

Here, we collected 4 practical solutions that will be able to help you fix this issue immediately:

  1. #1. Get All Permissions
  2. #2. Remove Properties and Personal Information
  3. #3. Copy Word Document to Another Location
  4. #4. Recover and Repair Unopenable Word File 

Remember to follow the methods one-by-one, and stop when the error gets resolved. Let’s start now.

Fix 1. Get All Permissions to Access Word Files

Step 1. Right-click a Word file that won’t open and select «Properties».

Gain permissions

Step 2. Go to the Security tab, and click «Advanced».

Step 3. Click «Add» on the next window and click «Select a principal».

set to gain permission to Word

Step 4. Click «Advanced» and click «Find Now».

Step 5. Select «Authenticated Users», and click «OK».

Select authenticated user to give permission of accessing Word file

Step 6. Click «OK» to confirm, and check «Full Control», click «OK».

Take full control of accessing and opening Word file

Step 7. Click «Apply» and «OK».

After this, restart your computer and you can retry to open the Word file on your computer by then. If you still cannot open the Word document, continue with Fix 2.

Fix 2. Remove Properties and Personal Information

Step 1. Right-click the Word file that cannot open and select «Properties».

Step 2. Go to the Details tab, click «Remove Properties and Personal Information».

Remove Properties and personal information

Step 3. Check «Create a copy with all possible properties removed» and click «OK».

Select to copy with all possible properties removed

After this, restart your PC and re-try to open the Word file. 

Fix 3. Copy Word Document to Another Location

If you finished Fix 1 and Fix 2, but the Word application still pops up ‘Word cannot open the document: user does not have access privileges’ error message, don’t worry. You can switch the user account and try to open the document in another location.

Here are the steps:

Step 1. Copy the unopenable Word document file to an external storage device, like a USB flash drive.

Step 2. Click the Windows icon and the Users icon.

Step 3. Select to log in as administrator and type password if necessary.

Switch User account

Step 4. Copy the Word document to the desktop and double-click to see if you can open it.

If yes, congratulations. The Word cannot open error is resolved. If not, follow the next method for help.

Fix 4. Recover and Repair Unopenable Word with File Repair Software

The last method that we suggest you try is turning to the Word repair tool for help. Here, EaseUS Data Recovery Wizard with its file repair feature allows you to scan and repair the unopenable Word file immediately.

EaseUS file repair software

  • Fix Word error with unreadable content
  • Recover and repair Word documents, Excel files, and PPT opened with random codes
  • Support fixing damaged PDF and recovering text, hyperlinks, forms, headers, footers, etc.
  • Repair corrupted files saved on various storage media like USB, SD card, pen drive, etc.

Now, free download this file repair tool to scan and repair corrupted  Word documents efficiently. 

Step 1. Launch EaseUS Data Recovery Wizard, and then scan disk with corrupted documents. This software enables you to fix damaged Word, Excel, PPT, and PDF files in same steps. 

select the disk with corrupted documents

Step 2. EaseUS data recovery and repair tool will scan for all lost and corrupted files. You can find the target files by file type or type the file name in the search box. 

find corrupted documents

Step 3. EaseUS Data Recovery Wizard can repair your damaged documents automatically. After file preview, you can click «Recover» to save the repaired Word, Excel, and PDF document files to a safe location.

repair corrrupt documents

Fix «Cannot Open the Document: User Does Not Have Acess Privileges» on Mac

So how do you fix the «Word cannot open the document: user does not have access privileges» error on Mac? Here are three fixes that we collected from answers.microsoft.com and hope that will be helpful for you:

  1. #1. Reset User Home Folder Permissions and ACLs via Terminal
  2. #2. Repair Permissions via Disk Utility
  3. #3. Create A New User Account and Open Word in the New User Account 

Let’s see how to fix Word won’t open error on your computer now. 

Fix 1. Reset User Home Folder Permissions and ACLs via Terminal

Step 1. Boot Mac from the recovery partition and open Terminal Utility.

Step 2. Type resetpassword and hit Return.

Reset password

Step 3. Restart Mac computer and retry to open the Word file.

If this fix works, congratulations. You can stop here. If not, continue trying the next fix.

Fix 2. Repair Permissions via Disk Utility

Step 1. Quit all applications on your Mac computer.

Step 2. Restart the Mac computer and hold the Shift key.

Step 3. When you see the Progress Bar, release the Shift key.

Load Mac

Step 4. Sign in with your account and wait for the loading to complete.

Step 5. Restart Mac and retry to open the Word document.

If it works, stop here and make use of your Word files then. If not, try the next fix.

Fix 3. Create A New User Account and Open Word in the New User Account 

Step 1. Click the Apple menu, select «Preferences» and click «Users & Groups».

Open users and groups settings

Step 2. Click the Add button, and click «New Account» on the pop-up menu.

Step 3. Choose a type of user — «Administrator», «Standard», or «Share Only». (Administrator is recommended here.)

Chose user account type

Step 4. Enter a user name, password, and click «Create User». 

Create a new user account

Step 5. Restart Mac and sign in to the original user account. Copy the unopenable Word file to an external storage device.

Step 6. Restart Mac and try to open the Word file in the new User Account.

Note that if the above 3 methods all failed to resolve your problem, please try to contact the support team of Microsoft Office. They’ll get your problem resolved as soon as possible.

Word Can’t Open the Document Error Is Fixable, Go and Make Your Word File Work Now

On this page, we explained that does it mean when the Word application says «Word cannot open the document: user does not have access privileges». 

Remember, when this error happens, stop using the problematic file and quite all your background running programs. Then you can follow the respective solutions as shown above to fix this error.

If you lost or missing Word files during the process, don’t hesitate to take EaseUS file recovery software to scan and restore all the Word files. 

Remember, you can fix the Word cannot open document error. Take action to make your files work normally now.

Microsoft Word is a word processor developed by Microsoft which was initially released in 1983. It is one of the most used word processors in the world with its users continuously growing each day. Microsoft constantly updates Word every once in a while with major improvements and improved accessibility.

Word Cannot Open the Document: User Does Not Have Access Privileges

Word Cannot Open the Document: User Does Not Have Access Privileges Error Fix

Many users face a problem where they cannot access a word file. The error states that they don’t have enough privileges to view the content. This error can pop up on a number of occasions; when you transfer files from another computer, when you update your Word client, or when you encrypt files.

Solution 1: Changing File Permissions

In most cases, the file doesn’t have ownership for your account to view or read it. We can try adding the owner to your account by accessing the file security settings and changing the permissions.

  1. Right-click on the word document and select Properties.
  2. Once in the Properties window, navigate to the Security tab. If you see a line stating “You must have Read permissions to view the properties of this object”, it means that your account doesn’t have sufficient authorization to view this file. Click on Advanced present at the bottom of the screen.

  1. If you another window with the button “Continue” with an administrator logo right beside it, click it so you can access the new window. Once in the permissions tab, click on “Add”.

  1. Once in the Permission Entry window, click on “select a principal” present on top of the window.

  1. You might not know the exact name of the user you are trying to add so click on “Advanced” at the bottom left of the screen so we can add the user from the list.

  1. Now we can start searching for our user/group and select it to grant the permission accordingly. Click “Find New” and the list of all users will populate in the space (at the bottom).
  2. Search the list for “Authenticated Users” and after selecting it, press Ok.

  1. Now the user/group will be populated automatically in the object namespace. Press Ok to proceed.

  1. Make sure that all the checkboxes are checked (all the permissions are granted [Full control, modify, read and execute, read and write etc.)

  1. Press Ok and Apply in the permission windows to apply the changes and exit. Now try opening the file by double-clicking it. Hopefully, it will open without any problems.

Solution 2: Changing Deny Permissions

It is also possible that the file you are trying to access has its control denied to all users in its security properties. This usually happens when you transfer files in bulk from one computer to another.

  1. Right-click on the word document and select Properties.
  2. Once in the Properties window, navigate to the Security tab.

  1. If you have a tick present in front of every user, it means that access is not granted to all the groups.
  2. Click on the “Edit” button to change the permissions.

  1. Once in the permissions tab, click on the “Allow” button present on Full Control. Now all the Deny will be automatically removed. Press Apply to save changes and exit.

  1. Try running the word document again. It is possible that you require a restart.

Solution 3: Removing Properties and Personal Information

Word tends to automatically save personal information in the file information section such as authors name, date modified etc. There were many cases where the users reported that removing this information solved the problem for them and they were able to successfully open the file.

  1. Right-click on the word document and select Properties.
  2. Navigate to the details tab and click the option which states “Remove Properties and Personal Information”.

  1. Check the option which says “Create a copy with all possible properties removed” and press Ok.

This will automatically create a copy in the current directory of the computer with all the attributes removed. You can also select all the files at once and perform this operating by opening properties and selecting Details tab.

Solution 4: Checking Anti-Virus Exceptions

Many Anti-Virus have a feature where they automatically protect folders (such as my documents) and cause access problems like the one we are facing. You should head over to your anti-virus settings and check the protected list if the file you are accessing is in a folder which protected.

All anti-virus are different so we cannot list all the methods right here. For example Panda Cloud Antivirus has a data protection where folders tend to be added to the “Protected” list automatically. Make sure that the folder isn’t protected, restart your computer and try accessing the document again.

Solution 5: Copying all the Documents to Another Drive

You can also try copying all the existing documents to another hard drive altogether and check if the problem still persists. In many cases the document couldn’t be opened when it was on a hard drive/SSD but it opened perfectly when it was copied to another drive or the computer.

Open the external/hard drive and manually select all the files to be copied to another location. Right-click and select Copy. Now navigate to your computer and in an accessible location, create a new folder and paste all the contents.

Solution 6: Changing “Inherit from parent entries” Option

Inherit from parent entries is an option available on Microsoft which is ready enabled from the very start. It helps in ease of access and makes a lot of things simpler if you are working regularly with Word. However, this might prove to be a problem like cause the problem we were facing. We can try disabling it and check if this brings any change.

  1. Right-click on the word document and select Properties.
  2. Select the Security tab and click on “Advanced” present at the near bottom of the screen.
  3. At the near bottom of the screen which states “Disable inheritance”. Click it.

  1. Press Apply to save changes and exit. Now try accessing the file again.

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Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

One of your computerprograms can no longer be opened and no error message is displayed – it’s a common problem that leaves many users clueless. Many Windows 10 users previously reported that Microsoft Word won’t open in the 2013 or 2016 editions. But the problem can occur with other versions of the operating system or the word processing application. The causes are many and varied. So what do you do when Microsoft Word will not open? We’ll introduce you to four different solutions step by step.

Contents

  1. Possible reasons for why Word won’t open anymore
  2. Solution 1: test in safe mode if Word won’t start
    1. Step 1: open Run dialog box
    2. Step 2: open Word safe mode
    3. Step 3: open word in safe mode
    4. Step 4: deactivate add-ins
  3. Solution 2: Switch default printer if Word won’t open
    1. Step 1: open Windows settings
    2. Step 2: change default printer
    3. Step 3: start Word
    4. Step 4: update driver
  4. Solution 3: remove Word from the registry
    1. Step 1: open registry
    2. Step 2: delete Word registry key
  5. Solution 4: repair installation if Word won’t start
    1. Step 1: open app settings
    2. Step 2: modify “Microsoft 365” application

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Possible reasons for why Word won’t open anymore

Word won’t start, but you can’t figure out why? In fact, it can be very difficult to find the cause if the program does not display an error message. It is easier to check the most common errors and correct them if necessary. These include:

  • Word add-ins: Add-ins are extensions and offer practical additional functions for the word processing program. If Word does not launch after you install an add-in, this is most likely the cause.
  • Windows updates and upgrades: Have you recently switched up your operating system to Windows 10? Then problems that occurred during the upgrade or update might be the reason for why Word won’t open.
  • Damaged installations and files: If you’ve newly installed Microsoft 365 and Word won’t open the installation itself is possibly damaged.

If you haven’t made any deliberate changes and the problem appears to be unfounded, try performing the following suggested solutions in the given order. In this way, you will gradually eliminate the causes and remedy them. Unless otherwise specified, the instructions apply to Windows 10 and Microsoft Word versions 2013 and 2016.

Solution 1: test in safe mode if Word won’t start

If Word does not open, check whether the problem occurs in Word safe mode. If the program works correctly in that mode, it is probably caused by add-ins not installed.

Note

Every Microsoft 365 program has its own safe mode. This shouldn’t be confused with the Windows operating system safe mode though.

Step 1: open Run dialog box

Press down the keys [Windows] + [R] at the same time to open the Run dialog box.

Step 2: open Word safe mode

Enter the text “Winword / Safe” and confirm by clicking on “OK”. Now, Word safe mode will start for versions 2016, 2013, and 2010.

Word won’t start: launch safe mode
If Microsoft Word won’t open, launch safe mode via the Run dialog box.

Step 3: open word in safe mode

Now you can open Word as per usual. If Word can no longer be opened, activated add-ins are excluded as the cause of the error. In this case, skip the following steps and skip to solution number 2. If you can open the program in safe mode without any issues, then add-ins are probably the source of the problem. Accordingly, it will be necessary to either disable or uninstall them.

Step 4: deactivate add-ins

In the opened Word document, select the menu item “File” and then click on “Options”. Your Word options will now open. With the left mouse button click on the “Add-Ins” tab. Then select the “COM Add-Ins” option from the “Manage” drop-down menu and select the “Go” button to finish.

Microsoft Word won’t open: deactivate add-ins
If Microsoft Word won’t open, try deactivating all add-ins.

Deselect to deactivate all the add-ins by using your left mouse and confirm with “OK”.

Note

The dialog boxes are identical whether you’re using Word versions 2010, 2013, or 2016.

Solution 2: Switch default printer if Word won’t open

If Word does not open and the problem occurs in safe mode, checking your selected default printer is the next step. If Microsoft Word cannot access this printer, the application does not start. To resolve the problem, select a different default printer.

Step 1: open Windows settings

Open the Windows settings by pressing the [Windows] + [I] keys at the same time. Then select the “Devices” section and choose the “Printers & scanners” option.

Step 2: change default printer

Deactivate the option “Allows Windows to manage my default printer” by removing the check mark with the left mouse button. Then select the printer you want to set as your new default printer. Click on the “Manage” button to open the printer settings. Now, select “as default” to use your new printer as your default printer in the future.

Microsoft Word won’t open: change default printer
If Microsoft Word won’t open you can try changing your default printer selection.

For older Windows versions, you can find the printer settings under “Control Panel” > “Hardware and Sound” > “View Devices and Printers”. Then right-click the printer you want to use and select the “Set as default printer” option.

Step 3: start Word

Now, try restarting the program once more. If you can’t open Word, then you can try updating the printer driver.

Step 4: update driver

To update your printer driver, launch the “Device Manager” via the search field of your taskbar and select the appropriate search result. The Device Manager will now open. Expand the “Print queues” option by clicking on it with the left mouse button. Then right-click on your default printer to open the context menu and select the “Update driver” option.

Microsoft Word won’t open: update driver
If Microsoft Word won’t open, you can try updating your printer’s driver.

A new window will now open. Select the option “Automatically check for updated driver software” and wait until the process is complete. Finally, verify that Word can start after the driver is updated. If you still can’t open Word, run solution 3.

Solution 3: remove Word from the registry

If it’s only Word that won’t start and all other Microsoft 365 programs work fine on your computer, then an error in the configuration may be the cause of the problem. Follow these steps to remove the Word registry key and resolve the error.

Step 1: open registry

Press the [Windows] + [R] keys simultaneously to open the Run dialog box. Enter “regedit” into the text window and confirm by clicking on “OK”.

Step 2: delete Word registry key

Then follow the path to the Microsoft Word version that’s installed on your computer:

  • Word 2002: HKEY_CURRENT_USER > Software > Microsoft > Office > 10.0 > Word > Data
  • Word 2003: HKEY_CURRENT_USER > Software > Microsoft > Office > 11.0 > Word > Data
  • Word 2007: HKEY_CURRENT_USER > Software > Microsoft > Office > 12.0 > Word > Data
  • Word 2010: HKEY_CURRENT_USER > Software > Microsoft > Office > 14.0 > Word > Data
  • Word 2013: HKEY_CURRENT_USER > Software > Microsoft > Office > 15.0 > Word > Data
  • Word 2016: HKEY_CURRENT_USER > Software > Microsoft > Office > 16.0 > Word > Data

Right-click on the “Data” entry and select “Delete” from the context menu. The next time you start Word it will automatically revert to the default settings in place of the previous settings.

Microsoft Word won’t open: remove registry entry
If Microsoft Word won’t open you can try removing the Word registry entry.

Restart your computer and then try opening Microsoft Word once more. If Word still won’t open continue with the next solution below.

Solution 4: repair installation if Word won’t start

If the solutions suggested so far haven’t worked for you, it’s worth trying to repair the Office installation.

Step 1: open app settings

Press down the keys [Windows] + [X] at the same time and select the option “Apps & features” with the left side of your mouse.A field will now open displaying all apps that are installed on your computer.

Step 2: modify “Microsoft 365” application

Scroll down to the entry “Microsoft 365”. Select the app with the left side of your mouse and continue by clicking on the “Modify” button.

Note

In older versions of the Office package this entry is called “Microsoft Office 365”.

Microsoft Word won’t open: app settings
If Microsoft Word won’t open you can try repairing the Office installation.

Next, select the option “Quick Repair” to repair your Office programs. Follow the instructions on the screen to complete the process. If Word won’t open after the repair, repeat the steps and select the option “Online Repair”.

Microsoft Word won’t open: repair Office programs
If Microsoft Word won’t open, the integrated Office repair system can help get to the bottom of the issue.

Note

Depending on which Office version you’re using, the option “Change installation” may also be available.

If you’re using Windows 7, Vista, or 8 then the option to repair programs is hidden. To access it, open the system settings and select “Category”. Now click on “Programs” and then on “Deinstall programs”. Scroll down until you reach the “Microsoft 365” entry and select it with the right side of your mouse to click on “Modify”.

Tip

When working with Microsoft 365 make sure you’re always using the latest version of the Office programs and maximize value with up to five installations per user.

What to Do When Microsoft Word Files Won’t Open

How to recover your files and keep working

Updated on September 17, 2020

Occasionally, Windows files get damaged or corrupted. This makes it difficult to open these files in Microsoft Word. If this happens to you, the below guide can help you recover the files and continue working.

Instructions in this article apply to Word for Microsoft 365, Word 2019, Word 2016, Word 2013, Word 2010, and Word 2007.

How to Repair Microsoft Word File Associations

Windows file associations can change inadvertently. Follow these steps to fix the issue:

  1. Open Windows File Explorer, navigate to the folder that contains the file, then right-click the file.

  2. Select Open With.

  3. Select Microsoft Word from the list of options. The next time you select the file, it will open correctly.

How to Open a Damaged Word File

If your file is damaged, use the Open and Repair feature to recover it.

  1. Open Word, select File > Open > Browse, then navigate to the file location. Don’t open the file from the Recent section.

    In Office 2013, select the location, then select Browse. In Office 2010, you don’t need to select Browse.

  2. Select the file you want, select the Open drop-down arrow, then choose Open and Repair.

How to Avoid File Corruption

Files typically become corrupted when a computer crashes or loses power. If this happens, open a previous version of the file if you’ve turned on the AutoRecover feature in the Word preferences.

File corruption also occurs when the file is stored on a USB device that’s disconnected while it’s open in Windows. If the device’s activity light is flashing, wait a few seconds after it quits blinking before removing it. If it doesn’t stop, go to the Windows taskbar and select the Safely Remove Hardware icon.

Additionally, in Microsoft 365, store files on OneDrive and use the AutoSave feature as an extra layer of protection.

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One of the highly used inbuilt applications of Microsoft Windows based systems is Microsoft Office. Microsoft Office is a bundle of programs that includes the text editor, spreadsheet, PowerPoint presentation, and more such. Out of these applications, the text editor of MS Office suite i.e. MS Word is most popular one. Most of the Windows users use this application of Office suite extensively for writing their personal stuff, penning down their official write ups, or doing their school assignments. That means MS Word is used by people of all cadres. Docx File
Due to its usability and popularity, we cannot say that MS Word is a robust application instead of many times your MS Word doc too gets corrupt and thus causes data loss stored in them. Generally, a corrupt Word document does not open. Mentioned below are two most common error messages that you may encounter when your MS Word document does not open:

“Word cannot open the document: user does not have access privileges.”

Or

“Word cannot open the document.”

MS Word Error

However, this behaviour can also be exhibited by MS Word when you are trying to open it in an older version. If this is not the case, then before troubleshooting, it is suggested to understand the exact factors that are causing such unexpected behaviour. Therefore, first of all, you should check your document in question for this behaviour through the below-mentioned steps:

  • Check out whether the similar resolution as mentioned above seen in other Word documents. If the problem within this document only, then:
  • Take this document to another computer and try to open this file there. If your Word file is duplicating the behaviour there as well, then your doc file is corrupt.

Follow the below steps to rectify your problem and repair your Word file in such case:

  • Open your Word document in Draft mode: At times, opening the damaged Word document in the proposed mode without updating the links can open it.
  • Open a new Word document and try to insert the damaged document as a file in it: Open a new Word document and try to insert your damaged document as a file in this new doc. This, many times, solves your problem.
  • Force MS Word to recover your corrupt file: In most of MS Word corruption errors, you will be able to open your corrupt Word file by following the above two methods, but even after that, you may find some ambiguities in it. Ambiguities like unreadable texts on your Word doc or other such behaviours are seen. In such situations, you can try ‘Open and Repair’ utility of your MS Word to force it to repair the corruption in the selected Word file and then open it.
  • Try Stellar Repair for Word software: However, if none of those mentioned above resolutions works to rectify your issue, then use of Stellar Repair for Word software to fix the MS Word document issue. It repairs corrupted .docx and .doc files created in MS Word 2013 to 2000 and supports Windows 10, 8, 7, Vista, 2003, XP, 2000, & NT.

Download Word Repair Software

With the help of the above-mentioned resolution steps, you for sure will rectify Word document corruption and get back your precious data stored in them.

About The Author

Oliver Powell

Oliver Powell is a Data Recovery Expert at Stellar®. He is a passionate technology blogger & content creator, He explores new applications and has deep understanding of data recovery. He has experience in Windows & Mac data recovery domain.

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Updated on October 31, 2022

  • If your Microsoft Office files aren’t opening, you have the option to restore and repair them.
  • Alternatively, you can get your Word, Excel of PowerPoint file to open using the Task Manager or entering Safe Mode.

windows-10-word microsoft office not opening

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Windows 10 users have reported an issue regarding Microsoft Office versions 2010 and 2013, where products like Word, Excel, or PowerPoint will not open and return no error or prompt.

In the reports submitted by Windows 10 users, Microsoft’s Office suite worked fine for a period of time, and for no apparent reason, the shortcuts of the different Office components stopped launching the program.

Microsoft Office didn’t return any error or give any prompt when this issue presented itself. But, by following the steps below, let’s hope that you will be able to solve your problems.

Why is my Office 365 not opening?

Sometimes the applications might encounter bugs, and this can result in We’re getting things ready Office error while trying to run certain apps.

Few users reported that MS Office shortcuts are missing from the Start Menu thus making them unable to run any of these apps.

Issues with your Microsoft account can also lead to various problems, one of them being There are problems with your account Office error.

How do I fix Microsoft Office not opening?

In this article

  • Why is my Office 365 not opening?
  • How do I fix Microsoft Office not opening?
  • 1. Use Task Manager
  • 2. Go to the source
  • 3. Use Safe Mode
  • 4. Use a Microsoft Office alternative
  • 5. Repair or Reinstall
  • 6. Install Windows updates
  • 7. Uninstall Windows updates
  • 8. Disable Add-Ins
  • 9. Make sure Office is activated
  • 10. Remove Word Registry Keys
  • 11. Remove old printer drivers

1. Use Task Manager

fix-office-not-opening-windows-8 (2)

If you’ve tried to open Microsoft Office Word (for example) from your Windows 10 computer or laptop and it didn’t do anything, try opening the Task Manager.

Press Ctrl + Shift + Esc or right-click on the Taskbar and select Task Manager and take a look either through the opened apps or under the Details tab, where you will find it as WINWORD.EXE.

If you see the process there, this means that Windows 10 thinks the program is open and will not do anything about it. In this case, try to create a new document and right-click it, and select Edit.

In some cases, this method has proven useful and might help you in a tight spot.

2. Go to the source

If your Microsoft Office shortcuts don’t do anything when you try to launch them, then there might be an issue of communication between the shortcut itself and the actual executable it should open.

Depending on what Office version you’ve installed, you should find them in one of these locations:

  • C:Program FilesMicrosoft OfficeOffice14
  • C:Program Files (x86)Microsoft OfficeOffice14

Try launching the tool you need from here, if it works, then your shortcut was to blame. Create a new shortcut for the Office components you use and replace the faulty ones.

3. Use Safe Mode

Starting an Office product in Safe Mode is pretty simple, as it was in previous Windows versions.

Just open the Run utility (Windows key + R) and type in the name of the product you want to follow by /safe.

For example, if you wish to open Microsoft Excel in Safe Mode, type in excel /safe.

4. Use a Microsoft Office alternative

In case you need to sidestep this Office issue, it might be useful for you to consider another document management suite.

WPS Office Suite is a legitimate alternative for Microsoft Office due to the effective management of documents across multiple devices. You can thus edit and manage your files on Windows, macOS, Linux, Android, or iOS.

There are enough Office apps on the market capable to provide extra value. Hence, this alternative provides Writer, Spreadsheet, or Presentation document tools.

Plus, it supports 47 file formats and it’s available in many languages out there.

⇒ Get WPS Office

5. Repair or Reinstall

1. Press the Windows key and type apps in the search box, then click the Apps & features result.

apps-features microsoft office not opening

2. Here, type office inside the search bar, then click the Microsoft Office result.

advanced-office microsoft office not opening

Some PC issues are hard to tackle, especially when it comes to missing or corrupted system files and repositories of your Windows.
Be sure to use a dedicated tool, such as Fortect, which will scan and replace your broken files with their fresh versions from its repository.

3. Click on Advanced options.

4. Scroll down, then click the Repair button. By using this option, your app’s data won’t be deleted, but the app’s files will be checked for any damage or corruption.

repair-app-office microsoft office not opening

5. Alternatively, you can use the Reset button in case repairing the app didn’t work. In this case, your app data will be lost as well.

reset-office microsoft office not opening

The built-in Reset option for Microsoft Office will uninstall and reinstall the application, thus fixing the Microsoft Office not opening issue.

You can choose to fully reset the app or merely repair it, thus preserving your app data for later use. Choose the appropriate option according to your needs.

6. Install Windows updates

Microsoft regularly releases updates for Microsoft Office (and other in-house features and programs) through Windows Update.

So, if your current version of Office is disrupted in some way, there’s a chance a new update will fix it. And it doesn’t necessarily need to be an Office update.

Maybe some other features installed on your computer are interfering with Office, preventing you from accessing it. In both cases, installing fresh updates can resolve the problem.

To install the latest updates on your computer, simply go to Settings > Update & Security, and check for updates.

If you’re having issues opening the Setting app, take a look at this article to solve the issue.

7. Uninstall Windows updates

  1. Go to Settings. Now, go to Updates & Security, followed by Windows Update.
  2. Go to Update history > Uninstall updates.
  3. Now, find the latest Office update installed on your computer (you can sort updates by date), right-click it, and go to Uninstall.
  4. Restart your computer.

Now, let’s do the total opposite of the previous solution. If the problem started to manifest after you’ve updated your Office suite, then you can easily uninstall the latest updates and see if this fixes your problem.

8. Disable Add-Ins

disable Add-Ins
  1. Open the troublesome app.
  2. Go to File > Options.
  3. Click Add-Ins, and then disable all add-ins.
  4. Restart the program, and run it without any add-ins enabled.

Sometimes, damaged add-ins may block your Word/Excel/PowerPoint from opening any document.

Since you can’t know for sure which add-in causes the problem, we recommend uninstalling all of them and then installing one by one again.

Read more about this topic

  • FIX: Microsoft Publisher won’t open on Windows 10
  • The file couldn’t open in Protected View [Excel, Word]
  • Outlook keeps asking for your password? Here’s the fix

That way, you’ll be able to find out which one causes problems. The task is time-consuming, but you don’t really have too many choices.

9. Make sure Office is activated

make sure Office is activated

If your copy of Microsoft Office Suite is not genuine, you won’t be able to open any Office app. Technically, you’ll be able to open any program normally, but you can’t do anything with it.

You can’t create new documents, or open and edit existing documents. It’s just an empty shell. So, make sure your Office is properly activated, and try to run in once again.

10. Remove Word Registry Keys

Registry Editor
  1. Go to Search, type regedit, and open Registry Editor.
  2. Navigate to one of the following paths:
    • Word 2002: HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0WordData
    • Microsoft Word 2003: HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData
    • Word 2007: HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData
    • Word 2010: HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData
    • Microsoft Word 2013: HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Word
    • Word 2016: HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0Word
  3. Now, just click on the Data key, and delete it.
  4. Restart your computer.

If you specifically have problems with opening Word, we’ll try to delete some registry keys. Hopefully, the program will work after that.

11. Remove old printer drivers

And finally, some users have also reported that having old printer drivers installed on your Windows 10 PC prevents Microsoft Office from working. You have to remove your old printer drivers and install up-to-date ones.

Alternatively, you can use dedicated uninstaller software to automatically remove old printer drivers from your PC.

Third-party uninstaller software can scan your PC for any leftover files related to your specific app and permanently remove them.

After you finish removing your old drivers, check to see if the problem persists.

That’s about it. We certainly hope at least one of these solutions helped you resolve the problem with Microsoft Office.

Keep in mind that this problem mainly occurs with Microsoft Word. However, we’ve detailed solutions that apply to all Office programs, nevertheless:

  • Microsoft Word not opening
    • There are times when trying to open any Word document leads to the same result: you just cannot get passed the opening blue box.
  • Word documents not opening
    • Users often complain that double-clicking a Word document (.doc or .docx) is useless. They cannot open a Word file or the file icon is blank.
  • Microsoft Office won’t open on Windows 10
    • Even more, you may face the unfortunate situation of having Office completely unable to open. Apply the above solutions and confirm the one that’s successful in your case.

If you have any comments, questions, or suggestions, just let us know in the comments down below.

Still experiencing issues?

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If the above suggestions have not solved your problem, your computer may experience more severe Windows troubles. We suggest choosing an all-in-one solution like Fortect to fix problems efficiently. After installation, just click the View&Fix button and then press Start Repair.

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Содержание

  • Поврежденные файлы
  • Неверное расширение или связка с другой программой
  • Расширение не зарегистрировано в системе
  • Вопросы и ответы

Почему не открывается документ Microsoft Word

Мы довольно много писали о том, как работать с документами в программе MS Word, а вот тему проблем при работе с ней не затрагивали практически ни разу. Одну из распространенных ошибок мы рассмотрим в этой статье, рассказав о том, что делать, если не открываются документы Ворд. Также, ниже мы рассмотрим причину, по которой эта ошибка может возникать.

Урок: Как убрать режим ограниченной функциональности в Word

Итак, чтобы решить любую проблему, для начала необходимо узнать причину ее возникновения, чем мы и займемся. Ошибка при попытке открытия файла может быть связана со следующими проблемами:

  • Файл DOC или DOCX поврежден;
  • Расширение файла связано с другой программой или неверно указано;
  • Расширение файла не зарегистрировано в системе.
  • Поврежденные файлы

    Если файл поврежден, при попытке его открыть вы увидите соответствующее уведомление, а также предложение восстановить его. Естественно, на восстановление файла нужно согласиться. Проблема лишь в том, что никаких гарантий на корректное восстановление нет. К тому же, содержимое файла может быть восстановлено не полностью, а только частично.

    Неверное расширение или связка с другой программой

    Если расширение файла указано неверно или связано с другой программой, то система будет пытаться открыть его именно в той программе, с которой он ассоциируется. Следовательно, файл “Документ.txt” ОС будет пытаться открыть в “Блокноте”, стандартным расширением которого и является “txt”.

    Однако, из-за того, что документ на самом деле является вордовским (DOC или DOCX), хоть и неправильно названным, после открытия в другой программе он будет отображаться некорректно (например, в том же “Блокноте”), а то и вовсе не будет открыт, так как его оригинальное расширение не поддерживается программой.

    документ Microsoft Word в Блокнот

    Примечание: Значок документа с неверно указанным расширением будет аналогичен таковому во всех файлах, совместимых с программой. Кроме этого, расширение может быть неизвестным системе, а то и вовсе отсутствовать. Следовательно, система не найдет подходящей программы для открытия, но предложит выбрать ее вручную, найти подходящую в интернете или магазине приложений.

    Решение в данном случае только одно, а применимо оно лишь в том случае, если вы уверены, что документ, который не удается открыть, действительно является файлом MS Word в формате DOC или DOCX. Все, что можно и нужно сделать — переименовать файл, точнее, его расширение.

    1. Кликните по файлу Ворд, который не удается открыть.

    Файл, который нужно переименовать в Word

    2. Кликнув правой мышкой, откройте контекстное меню и выберите “Переименовать”. Сделать это можно и простым нажатием клавиши F2 на выделенном файле.

    Урок: Горячие клавиши в Word

    3. Удалите указанное расширение, оставив только имя файла и точку после него.

    Lumpics.ru

    переименовывание файла Word

    Примечание: Если расширение файла не отображается, а изменить вы можете только его имя, выполните следующие действия:

  • В любой папке откройте вкладку “Вид”;
  • Нажмите там на кнопку “Параметры” и перейдите во вкладку “Вид”;
  • Найдите в списке “Дополнительные параметры” пункт “Скрывать расширения для зарегистрированных типов файлов” и снимите с него галочку;
  • Нажмите кнопку “Применить”.
  • Закройте диалоговое окно “Параметры папок”, нажав “ОК”.
  • Параметры папок

    4. Введите после названия файла и точки “DOC” (если у вас на ПК установлен Word 2003) или “DOCX” (если у вас установлена более новая версия Word).

    Файл переименован в Word

    5. Подтвердите внесение изменений.

    Подтвердить переименование

    6. Расширение файла будет изменено, изменится также и его значок, который примет вид стандартного вордовского документа. Теперь документ можно будет открыть в Ворде.

    Документ можно открыть в Word

    Кроме того, файл с неверно указанным расширением можно открыть и через саму программу, при этом, менять расширение отнюдь не обязательно.

    1. Откройте пустой (или любой другой) документ MS Word.

    Кнопка Файл в Word

    2. Нажмите кнопку “Файл”, расположенную на панели управления (ранее кнопка называлась “MS Office”).

    3. Выберите пункт “Открыть”, а затем “Обзор”, чтобы открыть окно “Проводника” для поиска файла.

    Параметры обзор в Word

    4. Перейдите в папку, содержащую файл, который вам не удается открыть, выберите его и нажмите “Открыть”.

    Открытие документа в Word

      Совет: Если файл не отображается выберите параметр “Все файлы *.*”, расположенный в нижней части окна.

    5. Файл будет открыт в новом окне программы.

    Документ открыт в Word

    Расширение не зарегистрировано в системе

    Данная проблема возникает только на старых версиях Windows, которые из обычных пользователей сейчас вряд ли кто-то вообще использует. В числе таковых Windows NT 4.0, Windows 98, 2000, Millenium и Windows Vista. Решение проблемы с открытием файлов MS Word для всех этих версий ОС приблизительно одинаковое:

    1. Откройте “Мой компьютер”.

    2. Перейдите во вкладку “Сервис” (Windows 2000, Millenium) или “Вид” (98, NT) и откройте раздел “Параметры”.

    3. Откройте вкладку “Тип файлов” и установите ассоциацию между форматами DOC и/или DOCX и программой Microsoft Office Word.

    4. Расширения файлов Ворд будут зарегистрированы в системе, следовательно, документы будут нормально открываться в программе.

    На этом все, теперь вы знаете, почему в Word возникает ошибка при попытке открытия файла и как ее можно устранить. Желаем вам больше не сталкиваться с трудностями и ошибками в работе этой программы.

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